5/5
Excellent advice and service received from Hills would highly recommend.
Agent replied Β· 11 October 2026
Thank you Lee for your kind words and taking the time to share your experience with Hills
Trusted Agent profile Β· Manchester
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743 reviews across 2 platforms
Sentinel House, Albert Street, Manchester, M30 0SS
Hills's office in Manchester, at Sentinel House, is rated 4.6 out of 5 across 743 reviews on two platforms, including 637 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Hills, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Manchester office, from every platform, shown as written. First names only.
5/5
Excellent advice and service received from Hills would highly recommend.
Thank you Lee for your kind words and taking the time to share your experience with Hills
5/5
It was a great experience working with Beth for my first house in manchester special thanks to Beth she was really very helpful in all the aspects for buying a property. Hills is the best estate agent in salford manchester highly recommended. Thanks once again Beth for all your support and guidance. Thanks Yogesh Naidu
Thanks Yogesh, ill make sure Beth sees this message, thanks for taking the time to review our service
5/5
Nice reception and very professional
Thank you for taking the time to review our service
5/5
We were very impressed with Hills Residential when we sold our house with them last year. It sold in less than 24hours! The team were lovely to deal with and Charlotte Coleby kept us updated on the process throughout. She was very professional, helpful and approachable. Hills are without a doubt the best estate agents weβve ever used and we would highly recommend them!
Thanks Kelly, hope the move went well and you are settled in. It was a lovely property and i know your buyers will be very happy there and will enjoy that garden this summer! Thank you for writing us a review, from Martin and the team at Hills
5/5
Quality service! Recently bought my first home and Hills were fantastic. Great communication from the team who were all extremely professional and helped resolve any issues that arose quickly and efficiently. Elliot in particular was extremely helpful throughout the process and helped to resolve a few of the problems that popped up at various points in the process making what could have been a stressful experience far, far easier.
Thanks for taking the time to review our service Andrew. All the best with the property and the future from everyone at Hills
5/5
Amazing experience with them, actually sound time talking me though things that were confusing for both sides, rather than rejecting on frist look. Really recommend them as it was easy and simple...well as simple as possible. Even after moving in been very quick with responses via email and I feel like they actually care. Rebecca, has been amazing and took a very good inventory with plenty of pictures. Very quick responses from her, and is available to help! It really has been easy π
Thanks for taking the time to write a review. Ill make sure Rebecca and the lettings team see this as i know they will appreciate it. Many thanks Martin and the team at Hills
5/5
We were in an extremely tight spot with viewings and our tenancy ending and I can only praise Kelly-Marie for her open communication and doing everything possible to speed our tenancy application along in order to move us in sooner. Our circumstances aligned perfectly in order to move into our house sooner and Kelly-marie managed to support us and keep us updated with regular communication and no radio silence! I have heard positive reviews from colleagues that have bought through hills and look forward to the year ahead.
Thanks for the review Joao, Kelly-Marie and the entire lettings team will appreciate you taking the time to review our service. If there is anything else we can do to be of assistance please dont hesitate to get in touch
5/5
Elliot Shaw was brilliant throughout the process of buying our first home. We are very grateful, thank you!
Thanks for taking the time to review our service Lauren, it means everything to us and ill make sure Elliot sees your comments. Hope you had a merry christmas and all the best for the New Year from everyone at Hills
5/5
Put my house on the market with another estate agent in March this year (2025) They only sent two viewings in four months When the contract expired I instructed hills.agency to put it on the market so in August it went live sold by September I moved to my new house in December 2025 wish I would have gone with them in the first place
5/5
Just like to thank Hills Residential for an excellent and smooth service. Special thanks to Holly, who has been really helpful in selling our house. Will use them again
Thanks Khuram for taking the time to review our service. I think you buyers will be very happy in the property and thank you for trusting us with the sale from everyone at Hills
5/5
Hill's team has been fantastic fast and responsive, extremely informative, and highly skilled. Made me feel very calm in this stressful time Big thanks to the whole team, especially the two amazing Holly's, Megan, Michael, and Tom Would highly recommend Buy and letting from Hills Salford
Thanks Stacy, ill make sure the team see your review. From everyone at Hills thank you and all the best for the future
5/5
Over the past couple of weeks I think I spoke with pretty much all letting agencies in Manchester and my experience with all of them was extremely poor. I dealt with letting agencies before but the ones in Manchester have to be the worst because absolutely no one cares. The demand for properties is so high that they donβt even want to have a conversation with you, they either put the phone down on you or tell you to go for a block viewing and from there on is pretty much down to your lucky star whether you can get a property or not. I have, however, had the pleasure of dealing with Tony at Hills and I honestly canβt recommend them enough. He listened to what I was looking for and my reasons why and heβs made himself available to not only show me around but he also gave me options of other properties that were within my budget and my requirements. Hills are raising the bar for all letting agencies in Manchester and whether youβre looking to rent or buy, I would highly recommend them above anyone else. Thank you!
Thanks Alexandra, Tony and the lettings team really appreciate you taking the time to review our service. I can totally understand your frustrations as we see and hear about it day in day out. If there is anything else we can do to be of assistance please dont hesitate to get in touch
5/5
Lucy was very understanding, kind and professional in helping us secure our fist home. She was able to deal with a fast sell with lots of phone calls involved remaining calm and reassuring during all the stages. If all the agents at Hills are like Lucy you'll be well looked after.
Lucy will really appreciate this, thank you for taking the time to review Hills and her service
5/5
Our Sales Manager, Holly Bulka, was very knowledgeable and accommodating to our home needs. She was very friendly and helpful and we would definitely recommend her.
Thank you for taking the time to review our service Marian, all the best with the property and the future from everyone here at Hills
5/5
We registered with Hills as we were looking to purchase a property. Charlotte and the team at Hills kept us well informed of suitable properties as they came onto the market, arranging viewings at suitable times to suit all concerned. They handled the purchase in a professional and no nonsense manner, keeping us updated regularly. We were really pleased with the service received and would definitely recommend them.
Thanks Michael, means a lot and appreciate you taking the time to write us a review. Ill make sure the team get your comments and let me take this opportunity to wish you all the best for the future, kind regards Martin, Hills Residential
5/5
As a first-time buyer, the process of becoming a homeowner can be intimidating! But working with Holly from Hills means I know I am in safe hands. She has been professional, and very efficient while at the same time being compassionate. Compassion isn't essential to her role, but it makes all the difference to the client's experience. The way the team goes the extra mile has been really appreciated and I would recommend Hills to anyone.
Thank you for taking the time to write a review, it means so much to us and ill make sure Holly sees your comments. If there is anything else we can do to be of assistance please dont hesitate to get in touch
5/5
Holly was great throughout on my last purchase. I am coming back to purchase another one. All the girls are Hills are very friendly and approachable would definitely recommend to our family and friends.
Thanks Lume, we will be ready to help! Thank you for the review, it means a lot. All the best for the future from everyone at Hills
5/5
Hills were very professional throughout the process. Came and did the valuation within days of me engaging with them. It was photographed and a pack produced quickly. Our house was sold within days. We were kept informed throughout and any questions we had were answered promptly. I would totally recommend them.
5/5
Rebecca went above and beyond for me. Her manner was always so pleasant even though I called her a thousand times π Rebecca made sure everything went ahead for my designated moving in day. The customer service at Hills is fantastic and I have recommended them to my friend. β¦
Thanks Kay, Ill make sure Rebecca sees your feedback, thank you for taking the time to review our lettings service
5/5
I have recently dealt with Brogan from Hills Lettings Department and couldnβt be happier with the service I received! Brogan was so friendly & enthusiastic when conducting the viewing and had great property knowledge. Her communication skills made the whole process so smooth. Thank you Brogan & Hills!!
Thanks Holly for your kind words, ill make sure the lettings team see them. All the very best with the property and if there is anything else we can do to assist dont hesitate to get in touch
5/5
Hills have been absolutely fantastic, they have made selling my house simple and pain free! Holly and Hollie both looked after me keeping me updated throughout the process and were extremely knowledgeable. Their advice on pricing was on point and my nerves were quickly laid to rest. I would wholeheartedly use Hills for all future property dealings and have actively recommended to family and friends. Thank you soo much for a tremendous service.
Thanks Neil for taking the time to write us a review, wishing you and the family all the best for the future from everyone at Hills
5/5
Excellent service throughout!!Sandra was completely professional, approachable and friendly.We experienced communication issues with other professionals during the process, each time Sandra got us the answers we needed in a really timely manner. I would highly recommend Hills. Itβs been a long 7 months, but weβre finally at the end.Thank you so much Sandra for helping us find our dream house!!
Thank you so much for your kind words Stevie! We hope the wait was worth it, you have bought a wonderful house! Hope you settle in well. Thanks Charlotte
5/5
Canβt thank the staff at Hills enough for our lovely new flat! So fast and easy and the communication was exceptional!! We recommend them tenfold!
5/5
All the team here have been great but a special thank you to Charlotte and Abi nothing has ever been too much trouble for them. Super knowledgeable and really friendly at all times. We've dealt with pretty much every agent in the area and most have been terrible but Hills are amazing.... Thanks so much we can't wait to get the keys to our new home!!!
Thanks Andy, ill make sure Abi and Charlotte get your comments. Appreciate you taking the time to write a review, if anything else me or the team can do please do let us know, many thanks Martin, Hills Residential
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Yes. In The Trusted Agent 2026 awards: Hills, Manchester won Platinum.