Commercial & Residential Properties Hulme reviews in Manchester

★★★★★ 5/5

Google

Tino was very helpful in our processs of viewing flats!

Emily · 23 October 2023

★★★★★ 5/5

Google

Professionally handled probate and kept me informed. Extremely helpful. Recommended

Sylvia · 23 August 2024

★★★★★ 5/5

Google

Could not ask for more. The speed of action, the quality of the photos video, the number of viewings and the responsive interaction all lead to a smooth and pleasant house sale. Thanks all!PositiveResponsiveness, Quality, Professionalism, Value

P · 23 October 2022

★★★★★ 1/5

Google

Awful customer service. Ignore you as much as they can, don't pick up the phone and take months to respond to maintenance issues and other emails, then spend over a month lying and wasting your time before handing over the deposit.

Doug · 23 August 2024

★★★★★ 5/5

Google

C&R Properties provided service to get our first home. Very supportive staff, always ready to answer queries.

Fazlulla · 25 June 2025

★★★★★ 1/5

Trustpilot

Awful Agents

Do not rent a property managed by this company! They are impossible to get hold of when anything needs fixing, took 6 weeks to return our deposit and charged us £90 each to clean a property that was not clean when we moved in. They are awful agents who do not care about the people living in the properties just like the landlords they act for.

Dave · 5 October 2022

★★★★★ 1/5

Google

Really bad customer service. Booked a viewing and on the day of viewing to confirm it - I was told there is no viewing booked on that day. But i was offer to have the viewing the next day and I agreed for that. On the day of viewing the agent didn't have a key to the property so we couldn't enter it so I just wasted my time. He promised to called the next day to rearrange again but never did that. It is horrible how disorganised and direspectful they are.

Szymon · 12 January 2020

★★★★★ 1/5

Google

Really bad customer service. Booked a viewing and on the day of viewing to confirm it - I was told there is no viewing booked on that day. But i was offer to have the viewing the next day and I agreed for that. On the day of viewing the agent didn't have a key to the property so we couldn't enter it so I just wasted my time. He promised to called the next day to rearrange again but never did that. It is horrible how disorganised and direspectful they are.

Szymon · 24 October 2019

★★★★★ 1/5

Google

All the staff were extremely rude, impatient and downright difficult to work with. I would NOT recommend using this letting agency ever to anyone. When we rang to request the keys for the house, someone shouted down the phone 'we don't work for you you know!' When we first came to see the property, the person showing us around couldn't get us around and out quick enough. Thankfully, they were only dealing with the letting and now our landlord looks after us instead of them. DO NOT USE THIS AGENCY

Ria · 24 October 2019

★★★★★ 1/5

Google

Horrific company. Also caught the boss filling out fake Google reviews when I was in the office the other week.

Henryishuman · 23 October 2023

★★★★★ 1/5

Trustpilot

The WORST agency

The WORST agency I have ever had the displeasure of dealing with. Go with them if you like the below: Rude staff Neglected, dangerous properties. Being ignored. Being bullied to remove honest reviews. Shady underhand tactics. A business who's office looks like a rubbish heap. Staff that don't care Staff that don't show up, ever, on time A company that will never apologise. Disorganisation. Genuinely, landlords and tenant, do not do it.

Jack · 11 September 2021

★★★★★ 1/5

Google

Tom Ball thank you for your opinion as rely helpfully! understand now similar situation as this normal procedure with refunding deposit back where called to me my daughter who got it exactly the same services where got it £50 cleaning bill per person on the message from agency she got instruction as same calling the cleaners (where if this subcontractors not family member think as best friend who half of this money giving for this services back to agency)any way on the list what was wrong was ONE plastic bag and One bottle (what think as this left this expensive cleaner)and DUST on the furniture where this house was inspected TWO weeks after we leave this property (on the day all was cleaned and tidy that was the best where the description has been made about Rust on the desk (Dear C&R are you sure as you send message to correct person where we leaved this house two weeks before inspection and there no left any other desk as we bring two own desk what was collected on the last day and no left there any desk?)if you sure as we talking about same house and you are inspected house with desk that sounds as there new locators new furniture who need to keep this house clean and tidy as cleaning Dust this daily work where dust located in air and going on the furniture even if you clean them in the morning afternoon you see there Dust again so that sounds as this your normal procedure with refunding deposit as if you do not find any other reason for deduction you have always option cleaners subcontractors who need to clean plastic back and bottle yes that right or cleaning desk what house not included great job similar situation with MOLD in the bathroom and you forgot about stains on the ceiling on the hall where i fixed so maybe that right you do not added to price all this as well was documented on the first day where we start leave there and couple of times a year we asked for repair as this was from previous locators and when come one time mr fix it nothing do it and we get info back as this we done by badly using bath hmm last think as on the message we do not have opted for the vacuum cleaner(for this reason we can get all money back as this sounds we cleaned house what you think any way the best is the dust on the desk where no left any desk in this property so as previous person who was charged for cleaning services and we as well cleaned well and that rely funny where i read now answer for this as house must be returned same condition as received i do not say as for weeks this house was cleaned we do not talking about Rust as C&R with cleaners subcontractor we talking about washing carpet on own cost painting all bedrooms and kitchen cleaning for 2 days by 4 person where fat mixed with dust was everywhere not one bag not one bottle just two full bin rubbish left by previous locators as broken hangers , boxes after fast foods ,socks newspapers lot of dog hair ect that we cleaned by self but think you charged this boys as for not cleaners company as think renovation and construction company as joiners ,carpenters ect and skip hire we should be charged if you asking for same conditions so please if you have proof of all furniture what the house included send by email a specially i asked for proof of this desk what you suggested as was let dirty where we do not leaved any desk in this property and that sounds as something is wrong with asking for payment for cleaning by cleaners desk what not was left in this house that sounds as you are trying to get some extra money for the service you did not do which was physically impossible because there was no desk at home, so either cheat or money, let's call the name by name. please send the name of the cleaning company along with the address of the service included in the service along with specifying the amount of people cleaning the house and man-hours spent on performing the service for which you want to dedicate from the deposit there is no general wording in the bill for this service as cleaning im a formal person who paid deposit on the named signed lease agreement

Emil · 12 January 2019

★★★★★ 1/5

Google

Horrendous. Absolutely awful. I am honestly baffled by the five star reviews on this page. C&R Properties, specifically the Hulme office, have been absolute hell for us. Our first year with them was fine, as we had contact with the landlord and any problems we had we could go through him, however when we moved into a house the year after, we had to go through the office. I wish we had known then what we had in store. out of the four front door keys and (I think) two back door keys they gave us, only one of the back and one of the front door keys actually worked. It took months, literally MONTHS of us pretty much begging them to cut us new keys for them to eventually say 'Why don't you do it yourself?' And yeah, we could have done it easily, but we were trying to set a president for them, to let them know that if they gave us keys that didn't work THEY had to sort it out. Another thing - there were several problems with the house when we arrived. The draws in my room were broken, my friends bed was broken, it was dusty and unclean, there were various problems with the house. C&R told us to write them a list of things that were broken etc when we arrived. To this day, those problems remain completely un-thought-of. C&R didn't contact us, certainly didn't show any kind of interest in trying to help or fixing the issues. My mate genuinely had to stop paying rent for TWO MONTHS in order to get his bed repaired. On top of all this, they are incredibly rude and disrespectful. They don't seem to care at all about anyone's problems, they are incredibly lazy, incredibly uninformative, basically everything bad. AVOID THIS COMPANY!!! The five star reviews are either people who have gotten lucky or people who they have paid off in some way to write a good review.

Garth's · 24 October 2018

★★★★★ 1/5

Google

If you expect this agency to look towards the interests of the landlord and tenants, then stay away. They do NOT respect their customers. They will do absolutely anything to grab your money. I have sued C&R Properties and fortunately won. We had told them that we plan to leave the flat at the end of contract, and told them the date 6th June 2017. The owner Gurmet Lal Chumber demanded us to pay an additional month of rent past our contract because we "did not" give them advanced notice. But we did, and the court agreed. In the last month and after we left, they kept harassing my flatmates and demanding them to pay the rent. We did pay it. They kept harassing us with text messages. Fortunately court helped us recover our money. Currently trying to recover the deposit. They have been ignoring my letters, which is why I started a DPS Single Claim. It's a very slow process of recovering money as it takes time to meet a solicitor and get documents signed, then wait DPS to process them. Five months later, recovered about £600, and the agency is disputing the rest £300. In the dispute the agency provided false evidence and basically charge us for things which were broken before we moved in. The flat they had given us was all dusty, had mould and contained dirty pieces of clothing left behind. Before we left the flat, we cleaned it really well, and the agency has the nerve to say that it was extremely dusty. Gurmet, I recommended you in a letter to understand your clients and treat them better. You are stubborn and did not, hence I made this public review. I hope you start listening to your clients instead of treating them as criminals, and maybe then I can amend this review.

Dainis · 24 October 2018

★★★★★ 1/5

Google

Unprofessional, rude and far from helpful. AVOID AT ALL COSTS. Take photo evidence of the state of the property before you move in otherwise they charge you for pre existing damages. Maintenance guy made me incredibly uncomfortable, didn’t fix anything and when he did it was a terrible job that we were then blamed for at the end of our tenancy. DO NOT come to this company if your a first time renter or student. C&R massively take advantage of young first time renters. I lived in Manchester for four years and this was by far the worst company I’ve ever had to deal with. Prepare for filthy properties; including three year old mattresses they refuse to change and black mould they’ll say is your fault. They move you in to awful places then use your deposit to make it barely passable for the next unfortunate tenants. Terrible people terrible company.

Madelaine · 24 October 2018

★★★★★ 5/5

Google

I've rented with a large agency and didnt have a good experience. Been with C & R for 2 years and its been a better one. Moved in fairly quickly with no major issues. I had a few repairs which Gumet dealt with. we have moved out now, got our deposit back within a week! Would defo recommend! Funny how people take to google and give bad reviews....have to wonder how they returned the property to have the deposited deducted in the first place. Hard working and a pleasant team.

GCB · 24 October 2018

★★★★★ 5/5

Google

I was a tenant with c & r for the last two years and they've been really helpful throughout the whole tenancy. I dealt with Dale who was always on the ball.

Grace · 24 October 2017

★★★★★ 1/5

Google

C and R have been terrible in far too many ways. A one star review is too much. We were renting a 5 bed house for the year, July '16-Jul'17, yet keys were withheld for the first three months, despite us paying for the property rent. This meant that two of my housemates had to stay in hotels on a couple of occassions over summer, at a time when we were already suppossed to have the keys. I mentioned this to Gurmet to which he responded, "that wasn't the case", even though that is exactly what happened. Then when we finally did move in, the property was in an atrocious state with screws, plasterboard and old fire alarms left on the floors all throughout the property. Given the hazards I took it upon myself to clean this up, and let C and R know about the terrible state it was in. They were very unapologetic and did not seem to care less, trying to brush it off as just a bit of dust despite the fact that I took plenty of pictures that show otherwise. And this was three months into the tenancy agreement. Several weeks later we had maintenance workers in to sort various things around the house. One of the more notable things they found was a live wire hanging down where we had our electricity meter. In order to have electric we had to periodically top-up the electricity, which meant putting our hands within 10cm of the live wire, which we were unaware of until weeks later. I told Gurmet this, yet he rejected it outright, despite me having obtained this information from professionals working at the property. We had various issues with waste disposal. They told us to use the nearby takeway's bins as they hadn't bothered to actually sort one for the property. This became an issue when the takeaway started complaining, yet even then Gurmet said to continue using their bins. It took many weeks and many phonecalls to C and R and the council to finally get anything done about it, and in the mean time we had to take all of our rubbish to recycling depots, which were some way away from the property. This went on for far too long, and if the business was managed to a basic standard it should not have occurred at all in the first place. Upon leaving the property I thoroughly cleaned the entire house including all kitchen cupboards, all the wooden floors, skirting, carpets, bathrooms, kitchen and bedrooms to a much greater standard than they were at when we moved in, yet C and R then had the audacity to say they were left in a bad state, attempting to blame us for many years worth of degradation despite us only living there one year. I am livid with their attitude towards customer care and satisfaction. As far as I can tell this business stays alive by resting on the pillars of lies and denial. I do not usually write reviews, yet felt it necessary on this occassion to prevent anyone from having to endure the same headaches as we have done. I would certainly NOT recommend C and R. Their standard of work is far below that of every other estate agent I have ever dealt with.

David · 24 October 2017

★★★★★ 4/5

Google

My experiences with C&R properties are mostly positive. I moved to the UK from the Netherlands, and there is a bit of a catch-22 in the sense that you need an address to get a bank account, but usually also need a bank account for someone to be willing to rent to you. In this, C&R properties were very flexible, which I appreciate. Whenever something breaks in the house that I rent, the response by C&R properties is usually swift. Things that have to go through the landlord can take quite a long time, though. Overall, I find it easy to work with the people of C&R properties, and I appreciate how responsive they have been so far.

Wouter · 24 October 2017

★★★★★ 4/5

Google

Very helpful and easy to get hold of company. Quick to sort out any repairs. Jo in particular went above and beyond to ensure that moving in was stress free (it's my first time as a tenant on my own, so I had a lot of worries).She carried out a really thorough inspection before I moved in and has just been the greatest help.. My only issue with them was that the manager of the hulme branch is abrupt and quite rude when I enquired about a change of mattress (the one that was there was filthy). Without Joanne there to diffuse the situation, my experience with C+R would not have been nearly as good.

Rhianna · 24 October 2017

★★★★★ 5/5

Google

Great service and helped greatly during some difficult aspects. Highly recommended. Thanks for everything

Paul · 2 June 2025

★★★★★ 1/5

Google

This is a company that is limiting its own abilities and I am sad to say I was a part of it I will 100% happily say that when we tenants have issues, they are dealt with ASAP, and that I cannot fault C&R on that! However that appears to be the only thing they can do. The main issue therefor must lie with the landlord of the house; ergo, the lack of funding or more importantly, the care! I am yet to understand why someone with so much money would invest in a property, all to see it crumble in such an embarrassing way... believe me it was embarrassing, and i'm sad to say that C&R had anything to do with it! My friends and I who I live with have unfortunately had to report an extreme amount of issues regarding our house to C&R; issues from plug sockets, microwaves that are simply not usable (I would show the images but the are to embarrassing for even my eyes), showers that have broken on us mid-term, to the actual toilet to simple things like a functioning drawers and curtains. As I said, maybe it isnt C&R's issue but the problem of the landlord... but as a 20 year old student with serious morals & and nearly a years experience with these guys, I'd believe what I say.

Elizabeth · 24 October 2016

★★★★★ 5/5

Google

I recommend using this estate agent to anyone selling in the surrounding area. Gurmet and his staff were fantastic from start to finish (it only took 6 days to go under offer.) The marketing photos and brochure were great . They have a professional but friendly approach with excellent communication skills ,I was kept informed of every step till completion date . I was very happy with the fee charged which was an added bonus. Well done guys .......selling your house made easy .

Nicola · 24 October 2016

★★★★★ 1/5

Google

My experience of renting with C&R: Beginning of let: move in to flat, find it is actually in quite a bit of disrepair (broken couches, dodgy boiler/plumbing, furniture falling apart etc) filthy, stinks of cannabis and loads of former tenants crap everywhere. Clearly not been taken care of. Scrub flat raw, get rid of nasty smells, fix broken shelves. Starts to look ok but needs a lot of work. During let: take care of flat, ask for maintenance, take care of flat, ask for maintenance, ask for maintenance etc. Boiler remains to leak and growl like a dog three years on. Flat looks actually quite nice due to all the taking care of. End of let: scrub flat raw, remove belongings. C&R want £400 of our deposit to clean the flat (the old dust on the skirting board chestnut in there too) flatmate gets this down to £200. Still an absolute joke when it was blatantly obvious the flat was in better condition than when first let. Throughout tenancy receive 'you have not paid your rent' texts A LOT. Had to prepare a spreadsheet to explain how THEIR accountancy system works. They had missed one of our payments.

Alison · 24 October 2016