Every review we hold for the Manchester office, from every platform, shown as written. First names only.
★★★★★ 2/5
TrustpilotBranch staff good, conveyancing beyond horrendous
Started the journey of selling my flat with Bridgfords well, great listing, quickly found a buyer, then Bridgfords conveyancing service took over and was incompetent at every turn. 6 months on from accepting an offer I’ve had to end the sale as my mental health couldn’t handle anymore of the misleading, lies and gaslighting from their conveyancers. Was so bad even the branch staff said they were embarrassed at how bad it was.
Andy · 16 January 2026
★★★★★ 1/5
TrustpilotIf I could put 0 I would
If I could put 0 I would. My cousin gave notice that he was giving up the flat due to family and health issues. Before he was able to remove his things (within a week) they have taken his belonging and given only some clothing back. They have stolen a family air loom watch (Rolex) , cash that was for Christmas, not given back any expensive trainers .. they have drip fed some things back since like the tvs and yet to receive the Xbox, they have photos of his stuff on their report which they haven’t given back. They are not to be trusted . They are proceeding to trade non ethically and illegally. Reports to police have been made. They prey on vulnerable people
Olivia · 10 November 2025
★★★★★ 5/5
GoogleAs an international student who was looking for accommodations in Manchester, Bridgfords Withington really helped me with my search. Specially Briony and Grace were super helpful, patient with all my questions and guided me throught.
Sehrish · 24 August 2024
Agent replied · 23 October 2024
Thanks for the wonderful 5* review Sehrish! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have just completed the sale of my property and Richard at Bridgeford Withington has been absolutely amazing. I highly recommend them because my experience has been impecable.
Alessandra · 2 December 2024
Agent replied · 9 December 2024
Thank you Alessandra for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI came in contact with 2 beautiful and well mannered staff Isabell and Jess who gave me a fantastic service from my first online registeration to the end . The customer service was excellent and made the whole process easy for us. I strongly reccomend Bridgfors for being a brilliant Estate Agent. This is my second time letting a property through them. I want to thank Isabel and Jess for their wonderful service.
Matilda
Matilda · 24 October 2020
Agent replied · 23 October 2024
Thank you for your kind comments and 5* review! Your words have been made known to our local team. Best wishes, Scott
★★★★★ 5/5
GoogleRecently, an excellent service has been provided by the Lettings Manager and his team. As a tenant, I feel like my needs are taken in to consideration and that I am a valued customer. The Lettings Manager and his team always listen to feedback and are excellent at providing help and support whenever it is needed. Improvements within the Property Management arm of the business have also been made, making it much easier to report problems and have them sorted.
Overall, an excellent service from them.
JVP92 · 25 October 2017
Agent replied · 23 October 2024
Good morning,
Thank you for your review. It is always great to see feedback like this as it confirms to us that we are delivering the excellent service that we always aim to provide to all of our customers.
Many thanks for taking the time to leave this feedback.
★★★★★ 5/5
GoogleRichard and David are unmatched !! They are honest, easy to talk to and operate with integrity! From the moment I met these guys they navigated the entire experience with professionalism , keeping me informed constantly and easing any concerns I had, the quick response to my messages and calls showcased this dedication.
I have dealt with a number of estate agents over the years and can honestly say Bridgefords have been the best, and feel this is largely due to both Richard and David. Their expertise and Stratergic approach resulted in a very smooth sale, with very if any limited stress or worry!!
I would highly recommend using Bridgefords for anyone who is looking to buy sell or rent a property these guys are truly AMAZING!! Thank you again Richard and David !! @ Withington Branch.
Shy · 23 September 2024
Agent replied · 23 October 2024
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGeorgia is a lovely and professional agent representative. always ready to help,she was calm and gave all the information required in a friendly and professional manner. the way she handle the whole process made it seamless for us. we are are proud to associate ourselves with your brand.
Ajani · 24 October 2023
Agent replied · 23 October 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleThe team at Bridgfords re let my property in Levenshulme for me in January. Jess, Isobel and the team were very friendly, efficient and helpful and only contacted me with tenants that were suitable. They let the property in a couple of weeks despite it being over Christmas and new year with a national lockdown going on! I would definitely recommend them and use them again.PositiveProfessionalism, Value
Georgina · 24 October 2021
Agent replied · 23 October 2024
Thank you for your recommendation and fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotAvoid like a plaque
The Property management company in Manchester is an absolute disgrace and very unprofessional.I have serious issues with my apartment for the last 4 weeks and nothing has been done I’ve sent over 10 emails to the property manager and getting fobbed off by Bridgfords and the Landlord That’s the trouble with Landlords good enough to take my money but when it comes to maintaining issue they simply ignore you.I’ve now forwarded all my emails to a property ombudsman
Rhys · 26 November 2023
★★★★★ 5/5
GoogleBriony and Grace from the letting team were fantastic in helping us secure our property with their speedy and happy service. Definitely highly recommend going through Bridgfords, thank you Both.
Jack · 23 September 2024
Agent replied · 23 October 2024
Many thanks Jack for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotI wrote an email to one of their sales…
I wrote an email to one of their sales colleagues about a viewing who wouldn't open the door to me. The sales colleague never responded back to my email. Plus they've not bothered to notife me about a property I was interested in but is now sold!
Rachel · 27 June 2026
★★★★★ 5/5
GoogleBridgfords acted for us on the recent sale of our house in Withington. Very good, professional team. Special thanks to Amy on the sales side and Ruari the valuer.
Would recommend if you are considering selling your house in the area. Thank you so much.
Chris · 24 October 2023
Agent replied · 23 October 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotBridgfords Gosforth
Bridgfords Gosforth - categorically the worst letting agents I have ever dealt with. They were very efficient at getting credit checks completed and the rent and deposit organised. After that though the service was appalllng. We picked up they keys a few days before we moved in and noticed a wash basin in the ensuite was smashed, and the premises was generally dirty (not mentioned on the inventory). Rang and advised - and said they could access the property to repair if necessary. It was not repaired when I moved in and I was advised this was because I needed to report through their portal. In the first week I had to report repairs - washing machine not plumbed in, broken toilet seats, kitchen cupboards so dilapidated the drawers fell out when opened, gas fire not working, thermostats missing/broken on radiators, ventilation fans not working plus the smashed basin. It took them 7 weeks to get some of the repairs done, the remainder were outstanding when I left 6 months later. I chased and chased but just got told they aren't priority repairs (repairs on white goods are supposed to be prioritised). Once I handed my notice in they were super efficient at arranging viewings to get some other poor fool to pay £850 to live in a cold badly maintained property.Although I have seen a copy of the check out report which mentioned lots of issues, all of which predated my tenancy, I have never had confirmation that the Land Lord is happy ( They brow beat me into taking a zero deposit arrangement which was very expensive so I don't have a deposit to come back) All in all swift to take your money slow to respond to issues and communications demonstrate how little they care about their tenants. I cannot recommend highly enough that you avoid this business like the plague.
Sally · 5 August 2023
★★★★★ 5/5
GoogleBridgfords, and Sian in particular, were incredibly helpful in supporting us buy our first home. Sian was always happy to answer questions, be flexible with visits (including at inconvenient times for her) and was proactive in following up with the seller. We experienced a slight delay on the seller's side and Sian kept us updated throughout the process, which we really appreciated. In summary, a fantastic experience with Bridgfords - thank you.
Nasser · 25 October 2019
Agent replied · 23 October 2024
Thank you for your and glowing 5* review of our local team. I will, of course, make sure your kind words are made known to the team and also their Regional Director. Kind regards, Scott
★★★★★ 5/5
TrustpilotA cheerful professional that brightens up your day...
I am the director of GLY UK Immigration Support Services Co. Ltd. which serves our HK clients in finding ideal homes here in the UK. Over the years of our operation, we learned to value true professionals in the estate agencies, who are, like Louise Coghlan of Bridgfords, very enthusiastic, responsive, and very patient to answer questions and resolve issues we encountered during the renting process. Louise is also one of the most cheerful estate agents I have ever met…so pleasant to talk to and to work with!.I am always pleased to recognize a true lettings professional who demonstrates knowledge, passion and commitment to her work. And me and my team are grateful for the support Louise has given us!Jonas FungDirectorGLY UK Immigration Support Services Ltd.
GLY · 12 July 2023
★★★★★ 5/5
GoogleSadaf was great to deal with. Always had the information I needed and kept me up to date with all the developments of my house sale. She even went the extra mile and chased information about my purchase from other agents. She definitely helped me through all of this and I'm very grateful for her help
Dave · 24 October 2022
Agent replied · 23 October 2024
Thank you for your glowing 5* review and your kind words. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDavid and Sadaf were excellent and helped move my house sale along after a few delays. Communication was excellent.
Agata · 16 January 2025
Agent replied · 23 January 2025
Many thanks for your marvellous 5* review Agata. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service received from Bridgfords.
Georgia was really helpful throughout the process and because of her I was able to rent beautiful accomodation.
I would recommend to speak with her if anyone's looking for properties.
Ashwin · 26 April 2024
Agent replied · 23 October 2024
Thank you for your glowing recommendation and 5* review Ashwin Suryawanshi. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you to Richard and the team for their hard work in getting the sale over the line. Especially appreciated the dedication to answering emails out of normal office hours.
Ed · 25 July 2024
Agent replied · 23 October 2024
Thank you Ed for taking the time to leave us your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSelling a house can be very stressful however Adam Gaulton and his team took all the stress away. First class service right from the begining. Our property sold within days. Adam knows the local market and is able to match buyers very quickly.
I would highly recommend Adam if you need to buy or sell property in the area.
Thank you to Adam and the team in the withington branch.
Rosemarie · 14 January 2020
Agent replied · 12 January 2025
Thank you for your wonderful 5* review! It is always great to read such positive comments about our dedicated local team. Best wishes, Scott
★★★★★ 5/5
GoogleFrom my experience so far, Bridgfords has been pretty great! Both Isabelle and Briony were exceptionally helpful and professional throughout our conversations, outlining to me the most streamlined letting process I've yet encountered in Manchester as a non-local!
As I've yet to take up tenancy in the property I've secured, I'll update this review with my experience as things progress.PositiveResponsiveness, Quality, Professionalism
Seonagh · 24 October 2021
Agent replied · 23 October 2024
Many thanks for your great * review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotThe Best Professionals in Property Management & Client Relations
I met the best professionals in Bridgfords since my entry into the UK. They followed every step with us and concluded the deal professionally.Lisa McNamara was exceptional and pragmatic, Lucy Dagless was following up in ensuring we made no mistakes as we progressed through the stages. We assured them of our utmost cooperation and will ensure we keep the asset in good shape and won't let them down for trusting us.Thank you Lisa. You are an asset to Bridgfords. Please accept our kindest regards.
Edward · 12 May 2023
★★★★★ 1/5
TrustpilotNever contact me after numerous call…
Never contact me after numerous call and direct messages.
As a landlord I find this appalling.
I have tried since may to contact them but to no avail.
I am thinking of leaving breaking my contract and go with court action if needed.
Brian · 22 June 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.