Trusted Agent profile · Manchester

Bridgfords Withington Sales reviews in Manchester

3.2

★★★★★

787 reviews across 2 platforms

416 Wilmslow Road, Manchester, M20 3BW, M20 3BW

Bridgfords's office in Manchester, at 416 Wilmslow Road, is rated 3.2 out of 5 across 787 reviews on two platforms, including 332 Google reviews rated 4.8.

Google logo

4.8 / 5

332

Reviews on Google

This office

Trustpilot logo

455

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Manchester office, from every platform, shown as written. First names only.

5/5

Google

We have recently moved after starting the process 2 years ago! So glad that we had a great team behind us, keeping us updated along the way! Big thanks to Richard, Sian, Sadaf and Hammad for all your help! Would highly recommend X

Beckie · 23 September 2024

Agent replied · 23 October 2024

Thanks for the excellent 5* review and recommendation Beckie! Best wishes, Lucy, Customer Relations.

5/5

Google

Richard and his team were amazing from start to finish in the sale of my fathers house. Great communication and support I found Richard quick to respond and provided continual updates. I would highly recommend Bridgfords in Withington.

Shirley · 5 December 2024

Agent replied · 9 December 2024

Many thanks for the great recommendation, 5* review and your kind words Shirley Rose. Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

They will try and squeeze as much money out of you as they can

Only 2 issues were ever followed up on out of the roughly 20 issues we reported and that was the broken window and the broken front door. To get the dishwasher replaced it took over 3 months of calling twice a week. Don't be surprised if the person in charge of your tendency at Bridgfords is only leave every time you call. When we complained bout how filthy the apartment was when we moved in we were told by the manager of the Manchester office "well its not going to get a £500 clean". It didn't look like they spent £50 to cleaners. When we spoke to the land lord on it they said Bridgfords took hundreds off the previous tenants to have it cleaned. where that money went I'm sure was to bridgfords profit margains.On moving out we left the place exceptionally more clean than how we got it but still got a very long detailed report of how dirty it was and complained about the issues we reported when we moved in but they never fixed. Bridgfords said this about our deposit on checkout "I would advise that the landlord has decided to proceed with the works themselves, and therefore the offer of £100 to be deducted is a lot less than if we had arranged for the works to be organised through one of our contractors, which was previously advised by myself as a result of the checkout report."They admittedly said they would have charged us a lot more if the landlord did not intervene.when I provided proof of the damage they wanted to charge us for they said I can appeal but it can take 3 months, which I'm sure they know most people need there old deposit to pay for a new one. we did not appeal because of thisI viewed the apartment, it was a nice apartment but dirty we were promised it would be cleaned. On move in day, the apartment looked like it got a quick wipe of a mope and the garbage was taken out. Apart from that it was filthy. Dirt, cobwebs and cigaret puds on the balcony. cupboards were stained. Carpet was was torn around the edges. toilet seat was dirty and heavily stained with fake tan. paint splattered on worktops. dishwasher broken, window broken, wouldn't close. all the furniture in the bedrooms were half broken, drawers fallen down on top of each other the base of some drawers split. couch high stools and tiles were all filthy. oven not properly cleaned thick grease around the seal. carpet stained, curtain very stained.Throughout out tendency we had the following issues, mould growing in bathroom, worktop seal lifting, carpet getting progressively more frayed on the edge where it was coming away fro the seal.

James · 27 June 2024

5/5

Google

Spoke with George Garratt about a viewing and properties in my range, excellent and efficient call providing all the information I required

Alistair · 10 August 2026

Agent replied · 10 October 2026

Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

I recently bought a house through the sales team, Sian was brilliant and the process was very smooth. I have now let the property out and the lettings team were fantastic, Emma & Briony were very efficient and had the tenants moved in within 3 weeks of going on the market. I would recommend Bridgfords in Withington to anyone.

Chris · 24 October 2023

Agent replied · 23 October 2024

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

5/5

Google

I should say Isabelle was very professional and quick in processing the formalities and very approachable in clearing the queries as well. The feedback which I received from my friends about other letting agents were not satisfactory, but I will recommend Bridgfords and their team. I believe that if (Bridgfords) they do have any options which suits clients, they are keen to guide and help out. Good job Isabelle. Thank you.

Salmn · 24 October 2022

Agent replied · 23 October 2024

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Holly & Nathanial @ Stockton Heath

I’m so grateful to Nathanial, Holly and Sam at Bridgfords Stockton Heath. They’ve helped me through two moves during one of the hardest times in my life, and their support has genuinely meant the world. They were kind, patient and completely on top of everything. Thank you for going above and beyond for me.

RL · 4 August 2026

1/5

Trustpilot

Avoid

Unfortunately, i read these reviews quite late and I am in agreement with all the negative opinions about Bridgfords Withington. We tried to buy a flat, but when we told them that we have our own mortgage advisor, the communication stopped. When we tried to get updates, they would try to discourage us to continue. They went on making an offer for our maximum budget, despite only having 1 additional buyer who offered 25k less than us. Dishonesty/ lack of transparency and totally unprofessionalism, especially Richard/ Hammad. I am happy I did not use their services, and I now select properties which are not in their portfolio. Quite sure the seller has received a lower offer as well, which is a shame as the flat was superb. Avoid!

Horia · 4 June 2024

5/5

Google

I spoke to a lady called Amy she was really nice and helpful on the phone

Fidel · 10 September 2026

Agent replied · 10 October 2026

"Thank you for the wonderful feedback! Our team takes great pride in providing excellent customer service. We're glad Amy was able to assist you with your needs. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

We recently had the pleasure of selling our property in Fallowfield using Bridgfords Withington as our estate agents. Although this no fault of Bridgfords it was a very long drawn out process, the team were consistent, communicative and responsive. We would particularly like to thank Adam Gaulton and Hannah Cope for holding our hands, wiping our tears and in general being brilliant people. We would highly recommend anyone wishing to sell a property via this office….. thank you.

Gail · 24 October 2021

Agent replied · 23 October 2024

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

The team at Bridgefords Estates Agents in Withington have been so efficient and helpful in assisting me with renting one of their properties. I have rented a property through them and throughout my tenancy, the team were always quick to assist. Even despite the global pandemic, Isabelle and Jess were so helpful, friendly and supportive. My rental experience has been a smooth process from the beginning and is still going smooth. I would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value

Philip · 24 October 2021

Agent replied · 23 October 2024

Many thanks for the wonderful recommendation and 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Ruari came round to value the house as we are still deciding whether we are ready to move. Although we have decided now is not the moment, Ruari was helpful, personable and informative. I can say that I will definitely be contacting Bridgfords when we do come to sell in 18-24 months. The customer service provided has so far been far superior than the other estate agents I spoke with.

Sarah · 24 October 2022

Agent replied · 23 October 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

The service was great. I spoke with George on the phone who was a great help and would definitely recommend.

Joe · 10 August 2026

Agent replied · 10 October 2026

Thank you for your kind words and recommendation! We're thrilled to hear that George provided excellent service. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Just sold our house through Bridgfords and could not be happier. They offered fantastic value for money and were worth every penny we spent on them to see us through to completion. David began the process with a valuation that was both professional and personal and Richard oversaw the sale from there on. Communication at all stages was excellent and we felt incredibly well guided and supported by Richard throughout the process. If we ever come to sell again, we will be heading straight back to Bridgfords Withington. Huge thanks to the whole team for helping us sell and move!

Will · 17 January 2025

Agent replied · 23 January 2025

Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us as your satisfaction is our top priority, and we look forward to helping you again. Kind Regards, Lucy, Customer Relations.

5/5

Google

Thank you for your service, and especially to Amy; I am very grateful to her for her wonderful manner.

Afrah · 10 August 2026

Agent replied · 10 October 2026

Thank you for your kind words! We are thrilled to hear that Amy provided you with exceptional service. We truly value our amazing team, and we will make sure to pass along your praises to her. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I initially did not have a great experience with Bridgeford. No updates from them and when I did ring I would get passed around and wouldn't get much information on progress. But Sadaf changed that. She was professional and kept me up to date every step of the way. There were few hiccups down the line with the tenants and seller but she really made the experience stress-free and easy! Could not thank her enough.PositiveResponsiveness, Professionalism

Junaid · 24 October 2021

Agent replied · 23 October 2024

Thank you for taking the time to leave us your great comments about our team and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Great help from George who assisted in booking my viewing and completing my registration in very speedy time!

Leah · 10 August 2026

Agent replied · 10 October 2026

Thank you for your kind words about George! We strive to provide efficient and helpful service to all our customers. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

This is the first time I have used Bridgfords Lettings in Withington and I have been dealing with Jessica and Isabelle. I have been very impressed with both Jessica and Isabelle. They are excellent! They secured tenants for me within a relatively short period of time. I felt that they really went out of their way to support me. Within a very short period of time, they built a very good relationship with me and I attribute this to their excellent interpersonal skills. I plan to work with them for some of my other properties and look forward to building a long term relationship with them. Thank you Jess, thank you Izzy!! I have recently bought a property with Bridgfords in Withington and I have dealt mainly with Sian. Overall, I have found the service both professional and friendly. Sian has kept me informed at all stages and has been pro active in dealing with some of the issues which were unforeseen. What I have appreciated the most is the “none pushy” approach by Bridgfords. There have been some delays with the completion; however, I was never pressurised in anyway and Sian remained supportive at all times.I would not hesitate to purchase additional properties through Bridgfords and would definitely recommend them for their excellent service. Thank you Sian for all your support!!

Tahir · 24 October 2020

Agent replied · 23 October 2024

Thank you for your kind comments and wonderful 5* review! I will of course make sure that your kind words are passed on to our local team. Best wishes, Scott (Customer Relations)

5/5

Google

Recently, I have had a wonderful experience with Bridgfords Estate. They've helped me very quickly to find a suitable 2 bedroom house in less than a month. The service received during this process was very nice. There was good communication, starting from the viewing until the moving into the property. The agent that showed the property to me did an outstanding job. She was always polite, treated me with respect, gave great tips and supported where needed. Job well done!

Minerva · 24 October 2020

Agent replied · 23 October 2024

Thank you for taking the time to leave your 5* review! I will make sure your kind words are forwarded to our local team. Best wishes, Scott

5/5

Google

When i got in touch with the Agent i did not envisage how easy this would be at all. From 1st meeting Hannah to selling my home everything was seamless. Hannah was unbelievable through whole process keeping me up to date and sorting anything that needed doing whilst i was not in area. I would highly recommend Hannah and Bridgefords for anybody looking to sell in the area - many thanks once again!PositiveResponsiveness, Professionalism

Chouds · 24 October 2021

Agent replied · 23 October 2024

Many thanks for the marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Bridgfords we’re amazing with our recent sale! Their communication was great throughout, very easy to get hold of on the phone. Sadaf and Sian were very friendly and always willing to help. They were constantly chasing the solicitors and doing everything they could to make the whole process stress free. We are very glad we chose to sell with Bridgfords and would recommend them to everyone!

Alex · 24 October 2022

Agent replied · 23 October 2024

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

We are letting

We are letting - our Main contacts have been Through Megan M . She has proven knowledgeable around the new legislation. Flexible in her dealings with us . Most importantly easy to communicate with and responsive. Grace her colleague appeared friendly and focused and a team player. It’s early in the process but we are impressed

David · 13 June 2026

5/5

Google

**Updated since new property manager** Rebecca, Senior Property Manager, has been really great to work with and always promptly responds to our emails, following up with polite and friendly phone calls if there is any delay from our end/to update us on issues. Issues are now resolved more quickly and we are kept in the loop with reasons if there are any delays. Old review for info: The Lettings team in Withington were really lovely, accommodating and friendly. However, the property management team that take over once you are inside the property have not been the best. Our property was not ready for move-in at the time we had agreed which was disappointing. There have been several change overs of staff with little to no handover of what is happening with the property which can be frustrating. There can also be quite a delay in hearing back from the team when issues are raised.

Carys · 14 January 2020

Agent replied · 12 January 2025

Thank you Carys for taking the time to leave us your feedback and i am happy to see that you have found the team in Withington really lovely. If you wish to discuss further any concerns, please feel free to contact us via review@countrywide.co.uk. Kind regards, Scott

5/5

Google

I should say Isabelle was very professional and quick in processing the formalities and very approachable in clearing the queries as well. The feedback which I received from my friends about other letting agents were not satisfactory, but I will recommend Bridgfords and their team. I believe that if (Bridgfords) they do have any options which suits clients, they are keen to guide and help out. Good job Isabelle. Thank you.

Salman · 13 January 2022

Agent replied · 12 January 2025

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

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