Trusted Agent profile · Manchester

Bridgfords Withington Sales reviews in Manchester

3.1

★★★★★

728 reviews across 2 platforms

416 Wilmslow Road, Manchester, M20 3BW, M20 3BW

Bridgfords's office in Manchester, at 416 Wilmslow Road, is rated 3.1 out of 5 across 728 reviews on two platforms, including 273 Google reviews rated 4.8.

Google logo

4.8 / 5

273

Reviews on Google

This office

Trustpilot logo

455

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Manchester office, from every platform, shown as written. First names only.

1/5

Trustpilot

Avoid

Unfortunately, i read these reviews quite late and I am in agreement with all the negative opinions about Bridgfords Withington. We tried to buy a flat, but when we told them that we have our own mortgage advisor, the communication stopped. When we tried to get updates, they would try to discourage us to continue. They went on making an offer for our maximum budget, despite only having 1 additional buyer who offered 25k less than us. Dishonesty/ lack of transparency and totally unprofessionalism, especially Richard/ Hammad. I am happy I did not use their services, and I now select properties which are not in their portfolio. Quite sure the seller has received a lower offer as well, which is a shame as the flat was superb. Avoid!

Horia · 4 June 2024

5/5

Google

We recently had the pleasure of selling our property in Fallowfield using Bridgfords Withington as our estate agents. Although this no fault of Bridgfords it was a very long drawn out process, the team were consistent, communicative and responsive. We would particularly like to thank Adam Gaulton and Hannah Cope for holding our hands, wiping our tears and in general being brilliant people. We would highly recommend anyone wishing to sell a property via this office….. thank you.

Gail · 24 October 2021

Agent replied · 23 October 2024

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

The team at Bridgefords Estates Agents in Withington have been so efficient and helpful in assisting me with renting one of their properties. I have rented a property through them and throughout my tenancy, the team were always quick to assist. Even despite the global pandemic, Isabelle and Jess were so helpful, friendly and supportive. My rental experience has been a smooth process from the beginning and is still going smooth. I would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value

Philip · 24 October 2021

Agent replied · 23 October 2024

Many thanks for the wonderful recommendation and 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Ruari came round to value the house as we are still deciding whether we are ready to move. Although we have decided now is not the moment, Ruari was helpful, personable and informative. I can say that I will definitely be contacting Bridgfords when we do come to sell in 18-24 months. The customer service provided has so far been far superior than the other estate agents I spoke with.

Sarah · 24 October 2022

Agent replied · 23 October 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Just sold our house through Bridgfords and could not be happier. They offered fantastic value for money and were worth every penny we spent on them to see us through to completion. David began the process with a valuation that was both professional and personal and Richard oversaw the sale from there on. Communication at all stages was excellent and we felt incredibly well guided and supported by Richard throughout the process. If we ever come to sell again, we will be heading straight back to Bridgfords Withington. Huge thanks to the whole team for helping us sell and move!

Will · 17 January 2025

Agent replied · 23 January 2025

Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us as your satisfaction is our top priority, and we look forward to helping you again. Kind Regards, Lucy, Customer Relations.

5/5

Google

I initially did not have a great experience with Bridgeford. No updates from them and when I did ring I would get passed around and wouldn't get much information on progress. But Sadaf changed that. She was professional and kept me up to date every step of the way. There were few hiccups down the line with the tenants and seller but she really made the experience stress-free and easy! Could not thank her enough.PositiveResponsiveness, Professionalism

Junaid · 24 October 2021

Agent replied · 23 October 2024

Thank you for taking the time to leave us your great comments about our team and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

This is the first time I have used Bridgfords Lettings in Withington and I have been dealing with Jessica and Isabelle. I have been very impressed with both Jessica and Isabelle. They are excellent! They secured tenants for me within a relatively short period of time. I felt that they really went out of their way to support me. Within a very short period of time, they built a very good relationship with me and I attribute this to their excellent interpersonal skills. I plan to work with them for some of my other properties and look forward to building a long term relationship with them. Thank you Jess, thank you Izzy!! I have recently bought a property with Bridgfords in Withington and I have dealt mainly with Sian. Overall, I have found the service both professional and friendly. Sian has kept me informed at all stages and has been pro active in dealing with some of the issues which were unforeseen. What I have appreciated the most is the “none pushy” approach by Bridgfords. There have been some delays with the completion; however, I was never pressurised in anyway and Sian remained supportive at all times.I would not hesitate to purchase additional properties through Bridgfords and would definitely recommend them for their excellent service. Thank you Sian for all your support!!

Tahir · 24 October 2020

Agent replied · 23 October 2024

Thank you for your kind comments and wonderful 5* review! I will of course make sure that your kind words are passed on to our local team. Best wishes, Scott (Customer Relations)

5/5

Google

Recently, I have had a wonderful experience with Bridgfords Estate. They've helped me very quickly to find a suitable 2 bedroom house in less than a month. The service received during this process was very nice. There was good communication, starting from the viewing until the moving into the property. The agent that showed the property to me did an outstanding job. She was always polite, treated me with respect, gave great tips and supported where needed. Job well done!

Minerva · 24 October 2020

Agent replied · 23 October 2024

Thank you for taking the time to leave your 5* review! I will make sure your kind words are forwarded to our local team. Best wishes, Scott

5/5

Google

When i got in touch with the Agent i did not envisage how easy this would be at all. From 1st meeting Hannah to selling my home everything was seamless. Hannah was unbelievable through whole process keeping me up to date and sorting anything that needed doing whilst i was not in area. I would highly recommend Hannah and Bridgefords for anybody looking to sell in the area - many thanks once again!PositiveResponsiveness, Professionalism

Chouds · 24 October 2021

Agent replied · 23 October 2024

Many thanks for the marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Bridgfords we’re amazing with our recent sale! Their communication was great throughout, very easy to get hold of on the phone. Sadaf and Sian were very friendly and always willing to help. They were constantly chasing the solicitors and doing everything they could to make the whole process stress free. We are very glad we chose to sell with Bridgfords and would recommend them to everyone!

Alex · 24 October 2022

Agent replied · 23 October 2024

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

We are letting

We are letting - our Main contacts have been Through Megan M . She has proven knowledgeable around the new legislation. Flexible in her dealings with us . Most importantly easy to communicate with and responsive. Grace her colleague appeared friendly and focused and a team player. It’s early in the process but we are impressed

David · 13 June 2026

5/5

Google

**Updated since new property manager** Rebecca, Senior Property Manager, has been really great to work with and always promptly responds to our emails, following up with polite and friendly phone calls if there is any delay from our end/to update us on issues. Issues are now resolved more quickly and we are kept in the loop with reasons if there are any delays. Old review for info: The Lettings team in Withington were really lovely, accommodating and friendly. However, the property management team that take over once you are inside the property have not been the best. Our property was not ready for move-in at the time we had agreed which was disappointing. There have been several change overs of staff with little to no handover of what is happening with the property which can be frustrating. There can also be quite a delay in hearing back from the team when issues are raised.

Carys · 14 January 2020

Agent replied · 12 January 2025

Thank you Carys for taking the time to leave us your feedback and i am happy to see that you have found the team in Withington really lovely. If you wish to discuss further any concerns, please feel free to contact us via review@countrywide.co.uk. Kind regards, Scott

5/5

Google

I should say Isabelle was very professional and quick in processing the formalities and very approachable in clearing the queries as well. The feedback which I received from my friends about other letting agents were not satisfactory, but I will recommend Bridgfords and their team. I believe that if (Bridgfords) they do have any options which suits clients, they are keen to guide and help out. Good job Isabelle. Thank you.

Salman · 13 January 2022

Agent replied · 12 January 2025

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

The service that I received from Bridgfords Lettings (Withington) as a landlord has been exceptional. Since our very first conversation and meeting, the staff have kept me informed with daily updates regarding viewings and potential tenants. The staff have listened and understood my needs as a landlord, as well as advised and supported. My property has been let within a few weeks due to their dedication and professionalism. I couldn’t recommend them enough. A massive thanks to Jessica who has managed my property throughout the whole process.

Hannah · 25 October 2019

Agent replied · 23 October 2024

Many thanks for the amazing 5* review, I will ensure your kind words are passed on to our dedicated Bridgfords team. Best wishes, Lucy

5/5

Google

The team at Bridgfords were excellent in understanding what properties we were seeking to source & buy, and then helping us through the acquisition process. Particular thanks to Richard & Sadaf who was superb throughout.

Punk · 23 September 2024

Agent replied · 23 October 2024

Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Bridgfords Letting, in particular Isabelle Tollitt, have been extremely helpful in securing a house for my friends and I. Isabelle ensured we secured the property and has been really helpful in keeping us up to date with everything we need to do for signing the property. Without their help we would not have been able to find a property for next year so quickly.

William · 24 October 2022

Agent replied · 23 October 2024

Thank you for taking the time to leave us this outstanding 5* review. Kind regards, Lucy, Customer Relations.

2/5

Trustpilot

Branch staff good, conveyancing beyond horrendous

Started the journey of selling my flat with Bridgfords well, great listing, quickly found a buyer, then Bridgfords conveyancing service took over and was incompetent at every turn. 6 months on from accepting an offer I’ve had to end the sale as my mental health couldn’t handle anymore of the misleading, lies and gaslighting from their conveyancers. Was so bad even the branch staff said they were embarrassed at how bad it was.

Andy · 16 January 2026

1/5

Trustpilot

If I could put 0 I would

If I could put 0 I would. My cousin gave notice that he was giving up the flat due to family and health issues. Before he was able to remove his things (within a week) they have taken his belonging and given only some clothing back. They have stolen a family air loom watch (Rolex) , cash that was for Christmas, not given back any expensive trainers .. they have drip fed some things back since like the tvs and yet to receive the Xbox, they have photos of his stuff on their report which they haven’t given back. They are not to be trusted . They are proceeding to trade non ethically and illegally. Reports to police have been made. They prey on vulnerable people

Olivia · 10 November 2025

5/5

Google

As an international student who was looking for accommodations in Manchester, Bridgfords Withington really helped me with my search. Specially Briony and Grace were super helpful, patient with all my questions and guided me throught.

Sehrish · 24 August 2024

Agent replied · 23 October 2024

Thanks for the wonderful 5* review Sehrish! Best wishes, Lucy, Customer Relations.

5/5

Google

I have just completed the sale of my property and Richard at Bridgeford Withington has been absolutely amazing. I highly recommend them because my experience has been impecable.

Alessandra · 2 December 2024

Agent replied · 9 December 2024

Thank you Alessandra for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

5/5

Google

I came in contact with 2 beautiful and well mannered staff Isabell and Jess who gave me a fantastic service from my first online registeration to the end . The customer service was excellent and made the whole process easy for us. I strongly reccomend Bridgfors for being a brilliant Estate Agent. This is my second time letting a property through them. I want to thank Isabel and Jess for their wonderful service. Matilda

Matilda · 24 October 2020

Agent replied · 23 October 2024

Thank you for your kind comments and 5* review! Your words have been made known to our local team. Best wishes, Scott

5/5

Google

Recently, an excellent service has been provided by the Lettings Manager and his team. As a tenant, I feel like my needs are taken in to consideration and that I am a valued customer. The Lettings Manager and his team always listen to feedback and are excellent at providing help and support whenever it is needed. Improvements within the Property Management arm of the business have also been made, making it much easier to report problems and have them sorted. Overall, an excellent service from them.

JVP92 · 25 October 2017

Agent replied · 23 October 2024

Good morning, Thank you for your review. It is always great to see feedback like this as it confirms to us that we are delivering the excellent service that we always aim to provide to all of our customers. Many thanks for taking the time to leave this feedback.

5/5

Google

Richard and David are unmatched !! They are honest, easy to talk to and operate with integrity! From the moment I met these guys they navigated the entire experience with professionalism , keeping me informed constantly and easing any concerns I had, the quick response to my messages and calls showcased this dedication. I have dealt with a number of estate agents over the years and can honestly say Bridgefords have been the best, and feel this is largely due to both Richard and David. Their expertise and Stratergic approach resulted in a very smooth sale, with very if any limited stress or worry!! I would highly recommend using Bridgefords for anyone who is looking to buy sell or rent a property these guys are truly AMAZING!! Thank you again Richard and David !! @ Withington Branch.

Shy · 23 September 2024

Agent replied · 23 October 2024

Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Georgia is a lovely and professional agent representative. always ready to help,she was calm and gave all the information required in a friendly and professional manner. the way she handle the whole process made it seamless for us. we are are proud to associate ourselves with your brand.

Ajani · 24 October 2023

Agent replied · 23 October 2024

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bridgfords's Google reviews

Questions about Bridgfords Withington Sales

How many reviews does Bridgfords Withington Sales have?

Bridgfords's Manchester office has 728 reviews across two platforms: 273 on Google, 455 on Trustpilot (across the whole business).

What is Bridgfords Withington Sales's rating?

Bridgfords Withington Sales is rated 3.1 out of 5 across all 728 reviews, and 4.8 out of 5 on Google from 273 reviews.

Where is Bridgfords's Manchester office?

Bridgfords Withington Sales, 416 Wilmslow Road, Manchester, M20 3BW, M20 3BW.

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