Every review we hold for the Manchester office, from every platform, shown as written. First names only.
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5/5
TrustpilotThank you so much Holly at Stockton Heath's Bridgefords
I had a wonderful tour with Holly from Bridgeford's Stockton Heath. I didn't feel rushed and she was very attentive, patient with all my questions and built a quick rapport with me. She always answered the phone and emails professionally and gave thorough and informative replies, always keeping me in the loop as my application for my new rental progressed through all the stages. I highly recommend her. Steph xxx
Stephanie Β· 24 August 2026
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1/5
TrustpilotThe worst out there
The worst out there, put us through so much drama, very stressful and mentally draining, their mortgage broker is absolutely useless, 4 months later we were declined, absolute waste of time, waste of energy, they just didn't want us to buy it for some reason, maybe because we are a different skin colour to them! Stay away from the burnley branch, good lord, how do they get away with this bs.
Ify Β· 13 August 2026
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1/5
TrustpilotBridgefords are the worst estate agentsβ¦
Bridgefords are the worst estate agents i have ever come across, i am so glad i did not decide to sell my house with them! They never answer the calls, constantly leaving voicemails, very rarely they call you back! I viewed a property with them a week or so ago & no follow up phone call the following day, I wanted to make an offer , left several voicemails & nothing! Please avoid Bridgefords at all costs. They are the worst estate agents i have ever come across. Please stay away!
Lucy Β· 9 June 2026
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5/5
GoogleWe have been trying to buy a property for the last year and have dealt with many estate agents. Bridgfords are outstanding - head and shoulders above everyone else. Richard Taylor at Withington was superb - going above and beyond to assist us in the process - right up to completion. The best in Manchester - by a country mile.
Victoria Β· 24 August 2024
Agent replied Β· 23 October 2024
Thank you Victoria for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
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5/5
GoogleDefinitely a 5 star rating along with a special shout out to Emma-Jayne Garland whose so relaxed demeanour and smile helped us through something we all dread- moving houses! She is very efficient and replied to all my queries-mails almost instantly!! Thanks so much for all your help Emma, wish you all the best in all that you do and as you continue to help out people in need like us... God bless! π
Alkesh Β· 24 October 2023
Agent replied Β· 23 October 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
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4/5
GoogleA very smooth process with Richard and the team. They were pleasant, quick to respond (even out of normal working hours) as we went through the process of buying our property. They've also continued to help with any specifics post-sale required on the property that has been very handy!
Daniel Β· 5 January 2025
Agent replied Β· 12 January 2025
Thank you for your lovely review Daniel. Best wishes, Lucy, Customer Relations.
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5/5
GoogleRecently delt with Emma-Jayne & Briony from Bridgefords Withington branch. Both ladies were always only a phone call away and communicated excellently throught our dealings with them. Emails answered very promptly througout the day too. I really did feel that particularly the Withington branch made such an effort to keep me updated along the way and the transition into my new property as smooth as possible. Thank you both! Its is much appreciated
Chris Β· 24 October 2023
Agent replied Β· 23 October 2024
Thank you Chris for your kind words and 5* review! - Best wishes, Scott @ Customer Care.
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5/5
GoogleFrom the initial valuation of my house to the final exchange of contracts and completion, Richard and his team at the Withington Office were friendly and professional. The property went live on Rightmove on the Wednesday evening, had a number of viewings over the weekend followed by three offers on the Monday. The whole process was seamless. Thank you.
Barbara Β· 25 July 2024
Agent replied Β· 23 October 2024
Hi Barbara, thank you for sharing your positive experience with Richard and the team at our Withington Office. We are delighted to hear that the process was seamless for you. Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
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1/5
TrustpilotValuation?? They can't be bothered!
Booked in a valuation with Bridgfords. They called the following morning at 830 which was very efficient. Was advised over the phone that this would take 30 minutes. Had a phone call from the Sale branch on the morning of the appointment. Asked if i intended to put my house up for sale, said it would be dependent on the equity we have in the house. He said the valuation would take and hour and a half and he could send a virtual valuation. It sounded like the guy couldn't be bothered at all. If this is the level of experience you get from someone that is trying to get your business, I would hate to think about the experience you would have selling through this place. Really poor service!
Jon Β· 5 May 2026
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5/5
GoogleAfter looking for months for a new place we managed to get in touch with Bridgfords and Briony was lovely. The process did not take long and Briony was there every step of the way to ensure that it would go as smooth as possible, which it did. Whenever we have had a question she responds very quickly and help us out. Living there now she is still super helpful.
Asa Β· 24 October 2023
Agent replied Β· 23 October 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
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1/5
TrustpilotHave reported manager to propertyβ¦
Have reported manager to property ombudsman. Bridgfords agreed a one percent sale fee to sell grandmothers property. The branch manager, Tammi Moulton, then completed the sale contract on our behalf, changing the fee to 'percentage of asking price' without consent - leading to an increase in fee by hundreds of pounds. This is, of course, unethical, illegal and we are challenging this. Add this to poor service, poor marketing of the property, and poor attitude of the staff members, in particular Tammi Moulton, and I don't think it is possible to find a worse estate agent in Staffordshire. Needless to say, I would avoid using.
Gemma Β· 28 November 2024
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5/5
GoogleRichard and his team were incredibly helpful throughout our purchase of our first property, answering any questions honestly and without delay, offering advice and being the perfect middle-man throughout. Richard helped to keep everything on track, and I donβt think we could have completed as quickly as we did without him and his team.
Alex Β· 24 August 2024
Agent replied Β· 23 October 2024
Many thanks for your marvellous 5* review and your kind words Alex. Best wishes, Lucy, Customer Relations.
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5/5
GoogleAs a landlord living abroad I have recently moved my property to Bridgefords in Withington from another letting agency in Manchester and I have to say Bridgefords have completely changed my attitude to the entire industry. Every person I have dealt with there have been exceptionally professional, helpful, knowledgeable of their industry, responsive and vastly superior in everyway to the last company is used. In particular Briony Blanchard has been a wonderful help and I can not recommend this branch highly enough.PositiveResponsiveness, Quality, Professionalism, Value
Chris Β· 24 October 2022
Agent replied Β· 23 October 2024
Many thanks for the marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI have used Bridgfords Withington Office to manage my rental properties for the last 2 years. The recent personnel changes- new manager Angela Anderson and her able assistant Jessican Nunn - have been for the better. Both are easy to contact in person at the branch or by phone and email and are providing a superb service.
My tenants are equally happy with the service they receive from the branch and from Angela and Jessica.
I would highly recommend Bridgfords and Angela and her team to any property owners for letting and management services and to any prospective tenants looking to rent a home.
Asit Β· 24 October 2022
Agent replied Β· 23 October 2024
Thank you for your wonderful and detailed 5* review! It is brilliant to read that you had such a great experience. I will of course make sure your kind words are made known to the whole team. Best wishes, Scott
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5/5
GoogleFrom start to completion Bridgfords in Withington were superb and I would recommend anyone selling in the area to use these guys. Personally, I dealt with Sian and Richard and they were both brilliant. Knowledgeable about the area, gave great advice, always contactable and genuinely great to deal with.
Thanks
James Β· 24 August 2024
Agent replied Β· 23 October 2024
Many thanks for your outstanding recommendation and 5* review James. Best wishes, Lucy, Customer Relations.
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5/5
GoogleRichard was very helpful in the whole process of buying our first property through them. Very patient & understanding with the both of us and clear explanation of things we maybe didn't fully understand at first. Would highly recommend buying through this branch in general!
Luke Β· 4 November 2024
Agent replied Β· 10 November 2024
Thank you Luke for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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5/5
GoogleThank you Bridgfords, thank you Sadaf! This was our first time buying property in the UK and we really received great support! As we had no experience with houses in England, we really looked at a lot of properties and we are very grateful to Sadaf and her colleagues for the patience they had with us.
Sadaf was always on hand to answer any questions we had about buying a property and the process around it, we always felt we were being given very good, honest advice and the whole process went absolutely smooth! And the fact that we were also looked after in German language (thanks to Sadaf) was of course a huge help for us. Thank you for this excellent support, we can really recommend Bridgfords in Withington!PositiveResponsiveness, Quality, Professionalism, Value
Frank Β· 13 January 2022
Agent replied Β· 12 January 2025
Thank you for the excellent 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleGeorgia was the most wonderful and helpful estate agent weβve met. She was extremely understanding of our situation, and was always within reach via phone or email had we had any questions. Within less than two days of meeting her, we have signed and secured a house for next year! Absolutely amazing work, thank you Georgia!
Jana Β· 26 February 2024
Agent replied Β· 23 October 2024
Many thanks for your fantastic 5* review and recommendation Jana. Best wishes, Lucy, Customer Relations.
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1/5
TrustpilotWell what I can say! SHOCKING SERVICE.
Well what I can say!! After 7 years we have had enough and made the decision to move after countless problems. I am now having to move away from the area I grew up in and also I have to let my pet dog go after all the problems and YES BRIDGFORDS YOU ARE TO BLAME!!!! When we moved into the property it was just about habitable, it should not of been presented in the way it was but we were desperate. Over the years we improved the property ourselves and made it a nice home and we genuinely felt at home. Problems included heating pump problems, shower problems, we were left without a gas hob for 6 weeks, had to live practically off ready meals. Roof leaks, boiler problems which take weeks or even months to resolve. The penultimate decision to move was made when we were left without heating over the Christmas period, the house ended up like an ice box to the extreme causing massive distress to us and our young children, but they just don't care, waiting days and days for quotes to be accepted. Money comes before Health and Safety with these guys and to top it off we are being harassed to arrange viewings for new tenants, absolute joke. Unlucky for them is that I know property law, probably better than them and I have the right to refuse access to them until tenancy agreement ends. No one from the agency has ever been out to inspect the property in 7 years but they are willing to show people around, for they all know the property could be trashed. Absolutely unprofessional, some staff should be nowhere near the business of real estate. I think they think that payment of rent is just for the property, its not you pay rent for a service to which you do not get! DO NOT RENT A PROPERTY FROM BRIDGFORDS. Its just a shame it has come to this but they are to BLAME FOR IT ALL!! SIMPLE. GOOD LUCK TO WHOEVER MOVES IN!!
REECE Β· 5 February 2026
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5/5
GoogleVery professional and helpful!!
We were buying our first house and had no experience with the process involved. They helped us throughout the process, from our first viewing to handing over the keys.
Special thanks to Sadaf, she showed us the property at our first viewing, been extremely helpful in pushing the solicitors, with multiple queries and keeping us up to date with every single update.
Thanks to Hammad and Sian as well.
Aamir Β· 24 October 2022
Agent replied Β· 23 October 2024
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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1/5
TrustpilotAbsolutely shocking
Absolutely shocking , no chase ups , no progress or updates for my purchase, no follow up , consequently a Β£400 k purchase failing at the last minute , not qualified to sell houses correctly, , complete garbage im afraid , cost me thousands in abortive fees , totally lied to & lead down the garden path. A waste of 8 months of my life , totally in shock upset & devastated
Melanie Β· 8 April 2026
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1/5
TrustpilotMy experience with Bridgfords/Countrywide
My experience with Bridgfords/Countrywide has been extremely disappointing.
Diptarup Β· 31 July 2026
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5/5
GoogleBridgfords are really good and they have sold my property in few weeks time. I am thankful to Miss Sadaf (Sales Rep)for her assistance, she is really good at her work and has been very helpful throughout the selling of of our house and specially during covid period. Sadaf is good in communication , responds promptly as well as resolving any queries. I will recommend to get in touch with Sadaf at Bridgfords Withington Branch for any assistance.PositiveResponsiveness, Quality, Professionalism, Value
Mopuri Β· 24 October 2021
Agent replied Β· 23 October 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleJust wanted to say our experience of selling a property through Bridgefords has been a very positive experience. It started with John Crump who was excellent in terms of communication and advice. The day to day dealings were handled by the Withington branch. Sian the Branch Manager was very supportive and professional in all her dealings with us. We also had a lot of contact with Sadaf, Sales Consultant. Sadaf was extremely efficient with a very professional and friendly attitude, that made the whole process very smooth and she was a pleasure to deal with.PositiveResponsiveness, Quality, Professionalism, Value
Anne-Marie Β· 24 October 2021
Agent replied Β· 23 October 2024
Hi, thank you for the marvellous 5* review and kind comments! Many thanks, Lucy, Customer Relations.
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