Trusted Agent profile · Manchester

Bridgfords Withington Sales reviews in Manchester

3.2

★★★★★

787 reviews across 2 platforms

416 Wilmslow Road, Manchester, M20 3BW, M20 3BW

Bridgfords's office in Manchester, at 416 Wilmslow Road, is rated 3.2 out of 5 across 787 reviews on two platforms, including 332 Google reviews rated 4.8.

Google logo

4.8 / 5

332

Reviews on Google

This office

Trustpilot logo

455

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Manchester office, from every platform, shown as written. First names only.

5/5

Google

We had a great experience with Milly from Bridgfords Withington،. She was friendly, polite and punctual, and took her time when showing us the property. She followed everything up professionally and was very quick and helpful when it came to arranging the contract. We really appreciated her support throughout the process. Highly recommended!

Arash · 6 October 2026

Agent replied · 10 October 2026

Thank you for your wonderful review! We're thrilled to hear that Milly provided you with such a positive experience. Her dedication to our clients is truly commendable. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Trustpilot

Service above and beyond

What can I say about Bridgfords in Bamber Bridge, what an absolutely fabulous team of professionals to deal with especially Jane Catterall! This amazing lady has gone above and beyond for us firstly regarding the sale of my mum's house after she passed away, and now ourselves. Without Jane with her knowledge and wealth of experience our house move would have collapsed, she did everything in her power to get the job done, she went above and beyond, and is also a very understanding and caring individual remaining professional throughout. Couldn't have done this without you! Wouldn't hesitate to use them again.

Nicky · 8 November 2025

3/5

Google

Largely positive experience as a buyer with generally good communication compared to the estate agent we were selling with. We did have a bit of an issue with communication when trying to relay specific issues found in our survey, and in the end had to speak to the seller ourselves to ensure he had full context. We also found sometimes our emails or requests weren't replied to once we got to later stages of trying to arrange the move in a chain. Rating reflects these elements of the customer experience. Moving is always a stressful experience, but Bridgfords have at least been one of the better estate agent dealings I've had over the years.

Ashley · 16 October 2024

Agent replied · 23 October 2024

Hello Ashley, Thank you for sharing your experience with us. We're glad to hear that you found our communication generally good, though we apologise for the issues you encountered. Please feel free to contact us at review@countrywide.co.uk if you have any further concerns. Best regards, Lucy, Customer Relations Team

4/5

Google

First time going through a letting agent as a non student and it couldn't have been easier or smoother. Grace and Bryony in particular were so helpful, attentive and when I had copious questions about the contract (the only thing that difficult about the process was deciphering the jargon in the contract clauses) Grace was particularly helpful in talking me through what things meant and why they were in the contract. Every interaction with Grace and Bryony was a pleasure!

Toni · 2 October 2024

Agent replied · 23 October 2024

Thank you for sharing your experience with us Toni! We're delighted to hear that Grace and Bryony were able to assist you so effectively and make the process smooth. We appreciate your feedback and are always here to help with any future questions. Best regards, Lucy, Customer Relations Team

5/5

Google

Really good experience. George was especially nice, very knowledgeable and informative.

Olivia · 10 August 2026

Agent replied · 10 October 2026

We are thrilled to hear that you had a fantastic experience with George at our business! We take pride in providing knowledgeable and friendly service to all our customers. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Amy was helpful at the viewing and had all necessary information

M · 10 August 2026

Agent replied · 10 October 2026

Thank you for your kind words, we are thrilled that Amy was helpful and provided all the necessary information during your viewing. We strive to provide excellent customer service, and we are glad to hear it was reflected during your visit. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

George has been a great help!! I recommend him!!

Nazreena · 10 August 2026

Agent replied · 10 October 2026

We strive to provide exceptional service and are so glad to hear that George's assistance was helpful. Thank you for recommending us to others! Kind regards, Lucy, Customer Feedback and Support Team

1/5

Trustpilot

They lied in the contract and blamed it on a new staffer misunderstanding things

We viewed a property which had been vacant for months. The property was dirty, wallpaper falling off the walls, an outdated kitchen, carpets soo dirty and dump they stank, mould on walls, overgrown back garden, a lot rubbish in the back garden left by previous tenants that we had to hire a skip to get rid of it. Half of the light sockets in the house were not working (and the electricals failed the Electrical Installation Certificate), the showers in the house didn’t work, neither did the boiler. The windows all round the house are single glazed, even the front door had was missing the letter box and so just had a huge hole in it. After we had moved in we also discovered holes in the roof which birds use as nests, and a leaking ceiling in the living room of all places. The letting agent emailed us that the landlord was going to fix everything, listing down all the issues, this forming part of the contract. Some things were to be fixed before we moved in and others within the first month. They rushed us to move in, however, when we moved in Bridgfords refused to complete the list of works around the property, stating that it was a MISTAKE on their part by a new employee who confirmed the list of work to be completed when the landlord only said he’d think about it. When we decided we would move and they’d pay for moving costs for misleading us into a contract they were never going to honour, and after reporting them to our MP and the Council, the landlord decided to fix a few things around the house. After that, it was all to hell. We have written and called countless times and they still maintain they are not in the wrong, and the landlord refuses to bring the property to standards. By the way, everything in the property is from when the house was initially built, that should tell you the condition of the house. Currently, we’ve been without heating or hot water for nearly a month, and with the change in weather, we are all nursing colds. The Stove and sink also don’t work and the landlord has refused to fix either. I only wish we had looked at the reviews before going with this letting agent. They are incompetent, terrible customer service (one staff even swore at my mum), and just all around awful to deal with. Please don’t use them at all, there’s a reason they only have a 2 rating.

Iz · 6 October 2026

5/5

Google

I've had a positive experience with renting a property through Bridgfords Withington. Everything was handled very professionally and Grace, my dedicated point of contact, was an absolute gem. Her supportive and approachable nature made the whole journey seamless and stress-free. She was always readily available to answer any queries I had, providing prompt and helpful advice. Would highly recommend Bridgfords for anybody looking to rent, by or sell a property in Manchester

Safwan · 15 December 2024

Agent replied · 22 December 2024

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation Safwan! Kind regards, Lucy, Customer Relations.

5/5

Google

Amy was 5 stars I liked her honesty

Marcia · 10 August 2026

Agent replied · 10 October 2026

Thank you for your positive feedback! We are thrilled to hear that Amy provided you with an exceptional experience. Honesty is one of our core values and we're glad it shone through during your interaction. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Amy at Bridgfords Withington was nice and professional

Amal · 10 August 2026

Agent replied · 10 October 2026

Thank you for your kind review! We are happy to hear that Amy provided you with a pleasant and professional experience. Our team at Bridgfords Withington strives to give exceptional service to all of our customers. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

I had a great experience with George. He was extremely helpful, professional and supportive throughout the process. He took the time to understand my situation, answered all my questions patiently, and made everything much easier for me. I really appreciate his kindness and excellent customer service. Thank you, George, for all your help! Highly recommended.

Noor · 10 August 2026

Agent replied · 10 October 2026

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Feedback and Support Team.

4/5

Google

Amy has been an absolute star, thank you for your help!

Molly · 10 July 2026

Agent replied · 10 October 2026

We are thrilled to hear that Amy provided you with exceptional service. We will make sure to pass along your appreciation to her. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

We would like to thank Bridgfords Withington for the tremendous support they provided during our home purchase. They actively facilitated communication with the seller and saved us a great deal of hassle. The transaction is now complete, and we are very grateful to them.

Anjun · 8 October 2026

Agent replied · 10 October 2026

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Best mortgage service and best mortgage advisor. Many thanks to my mortgage advisor Hammad. He was very helpful and supportive with my mortgage process. His professionalism is amazing. I’d recommend this company. Again thank you so much Hammad and the team ❤️😊 …

KJ · 8 October 2025

Agent replied · 22 October 2025

"Thank you for your kind words! We are delighted to hear that you had a great experience with our mortgage advisor, Hammad. Our team takes pride in providing the best service and we are glad it showed during your mortgage process. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

My call was handled by George, he was really easy to communicate with, very understanding of my needs, and went out of his way to offer viewings of properties I hadn’t expressed interest in that he thought would be suitable for me, a very great experience!

Jake · 19 September 2026

Agent replied · 10 October 2026

We are thrilled to hear about your positive experience with George! Our team prides ourselves on providing exceptional service and finding the perfect properties for our clients. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Amy was very helpful

JJCMCFC · 10 August 2026

Agent replied · 10 October 2026

It’s lovely to know you had such a great experience, thank you for your feedback! We’d welcome any further details you’re willing to share.

5/5

Google

This was my very first time managing the entire rental process from start to finish, and I honestly couldn’t have asked for a better experience. Amy Noteman was fantastic, so patient and understanding, taking the time to explain every step clearly and helping me feel at ease about the whole process. She was professional and always quick to respond whenever I had a question. It was clear that she genuinely cared about making sure everything went as smoothly as possible. I can’t thank Amy enough for all her help

Elizabeth · 1 August 2025

5/5

Google

Thanks to Richard and Sadaf I managed to buy my wonderful bungalow with a wraparound garden......a dream come true ! It took a long time and a few let downs before I finally sold my house , but Richard was very diligent in chasing solicitors and generally trying to keep the wheels turning. Sadaf was very helpful with information on the occasions when I viewed the bungalow. All in all , good team work leading to a successful purchase. Many thanks to them.

Gillian · 22 July 2025

5/5

Google

I used their in house mortgage advisor Hammad, I didn’t actually buy a house through Bridgfords but that didn’t matter. His communication was amazing, he always had time for us (and I am a big ball of stress!!) he made the process of buying our first house so much easier and we have just exchanged! Thank you so much Hammad, you really are the best.

Amy · 2 December 2024

Agent replied · 9 December 2024

Thank you for taking the time to leave us this amazing 5* review Amy. Kind regards Lucy, Customer Relations.

5/5

Google

George helped me a lot to find a new room for me to move in. He understood that I was in a rush to find a place since I was about to vacate my last room and tried to close the deal as quick as possible. He was both professional and friendly and did everything he could to help. The rest of the staff was just as lovely. A great agency👍

Andrei · 9 October 2026

1/5

Trustpilot

Some things never change - still shoddy

Some things never change. We bought our house through Bridgfords 5 years ago- not a good experience. They don’t answer the phone or answer emails. Today, as we’ve decided to sell the house, I thought to myself "maybe they’ve changed." I’ve called them 4 X, each time being redirected to an answering machine.I’ve emailed them and no reply. A continuation of a shoddy service continues. The 2 other estate agents I’ve contacted have replied more or less straight away and visits have been arranged. I honestly don’t know how Bridgfords survives in the current economic climate.

Gaynor · 10 August 2026

1/5

Trustpilot

2 month+ deposit return delay

I rented a property managed by Bridgfords and moved out two months ago. I still have not received my deposit back. Since moving out, I have called and emailed the branch multiple times to follow up. My calls have been hung up on, and my emails have gone unanswered. For an agency that expects tenants to meet strict deadlines and requirements throughout the tenancy, this level of service at the end of the process has been disappointing. I would think carefully before renting through Bridgfords based on this experience.

Wayne · 31 July 2026

5/5

Google

The application process has been quit easy to do, the booking date for viewing the property was according to my feasible time , GEORGIA is really helpful and she would connect all the time via phone and emails and answered my every single queries. Being myself new to England she has helped me a lot by sharing links and important phone numbers for other utilities as well . Thanks Georgia for your assistance .

Shaista · 26 May 2024

Agent replied · 23 October 2024

Thank you for taking the time to leave us your fantastic 5* review shaista jabeen. Kind regards, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bridgfords's Google reviews

Questions about Bridgfords Withington Sales

How many reviews does Bridgfords Withington Sales have?

Bridgfords's Manchester office has 787 reviews across two platforms: 332 on Google, 455 on Trustpilot (across the whole business).

What is Bridgfords Withington Sales's rating?

Bridgfords Withington Sales is rated 3.2 out of 5 across all 787 reviews, and 4.8 out of 5 on Google from 332 reviews.

Where is Bridgfords's Manchester office?

Bridgfords Withington Sales, 416 Wilmslow Road, Manchester, M20 3BW, M20 3BW.

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