Trusted Agent profile

Bridgfords Withington Sales reviews

3.1

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724 reviews across 2 platforms

416 Wilmslow Road, Manchester, M20 3BW, M20 3BW

Bridgfords's Manchester office at 416 Wilmslow Road is rated 3.1 out of 5 across 724 reviews on two platforms, including 273 Google reviews rated 4.8.

Google logo

4.8 / 5

273

Reviews on Google

This office

Trustpilot logo

451

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Manchester office, from every platform, shown as written. First names only.

5/5

Google

Ok where do I start from the valuation to the end the whole staff Richard, David James Sadaf and Millie gave 200% customer service they took so much care and attention to every detail. They made us feel relaxed throughout the whole process of selling our house. Bridgfords should be very proud of all the staff that work for the Withington branch they all deserve a night out on the company. Anyone going to sell a house this branch is the best by far i would 1000% use them again Thank you From all of us you are the best πŸ‘Œ β™₯️

Tracey Β· 1 October 2025

Agent replied Β· 22 October 2025

Thank you for your glowing 5* review. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

I recently purchased my first flat with Bridgfords Withington. James and Richard were super helpful and communicative right from the beginning, and were always transparent and good at getting answers to any questions I had as a first time buyer. The process was very smooth and simple right up until the last week when there was some miscommunication between the other parties involved, which James and Richard were very quick to help solve, which was very much appreciated. Honestly I can't fault them!!

William Β· 22 September 2025

Agent replied Β· 22 October 2025

Thank you so much for your kind words! We are thrilled to hear that James and Richard provided excellent service and were able to resolve any issues quickly. We are always here to help and make the buying process as smooth as possible. Kind regards, Lucy, Customer Feedback and Support Team

1/5

Trustpilot

Fraud risk

Refused to return deposit after tenancy ended, eventually complying four months later after we enacted formal action. Ignored all our calls and emails, and during the little communication I could get with them I was treated with more rudeness and dishonesty than I have ever experienced. In particular Deposits Manager Paddy and Leanne consistently treated us with the utmost contempt. Probably some sort of illegal operations behind the scenes. Avoid!

Roger Β· 17 June 2026

5/5

Trustpilot

I recently moved into Brigford property…

I recently moved into Brigford property and I can't express how grateful I am for the fantastic support from Lucy and Murray. From the moment I began the application process, they were incredibly helpful and attentive to my needs. Lucy guided me through all the paperwork with clarity and patience, ensuring I understood everything. On move-in day, Murray went above and beyond to assist me, he helped with any questions I had and made sure everything was in order. To top it all off, I received a delightful box of chocolates as a sweet welcome gift, which added such a nice touch! Their friendly demeanor and professionalism truly made my transition seamless. I highly recommend Brigford to anyone looking for a welcoming place home.

Alpha Β· 21 February 2026

5/5

Google

Bridgfords made my house-hunting process so easy and smooth. Thanks to Zahra for an amazing first house tour. The staff, especially, Amy Noteman was super friendly, patient, and always ready to help. I felt supported through every step of the process. Thanks to her commitment for taking extra time and effort to make the entire process trouble free.

Govind Β· 1 October 2025

Agent replied Β· 22 October 2025

Thank you for the kind words about our team at Bridgfords! We are delighted that you had a smooth and enjoyable house-hunting experience. Zahra and Amy are valued members of our staff and we're happy to hear that their dedication to providing excellent customer service made a difference. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Bridgfords Withington offered a great service from valuation to completion. David performed the valuation. He didn’t oversell himself or the property and he was transparent about what he liked and what he thought could be improved prior to viewings. Wearing swimming pool-style shoe covers was a small but appreciated attention to detail. Viewings were block booked in a day and an offer was accepted a week after. James managed the completion. As well as chasing up the solicitors, he happily fulfilled other requests such as turning the heating on during the cold spell. Top service!

Robert Β· 5 December 2024

Agent replied Β· 9 December 2024

Thank you for your wonderful 5* review Robert! We're thrilled to hear that David and James provided you with top service from valuation to completion. Your kind words and recognition of their efforts mean a lot to us. Best regards, Lucy, Customer Relations Team

5/5

Trustpilot

Service above and beyond

What can I say about Bridgfords in Bamber Bridge, what an absolutely fabulous team of professionals to deal with especially Jane Catterall! This amazing lady has gone above and beyond for us firstly regarding the sale of my mum's house after she passed away, and now ourselves. Without Jane with her knowledge and wealth of experience our house move would have collapsed, she did everything in her power to get the job done, she went above and beyond, and is also a very understanding and caring individual remaining professional throughout. Couldn't have done this without you! Wouldn't hesitate to use them again.

Nicky Β· 8 November 2025

3/5

Google

Largely positive experience as a buyer with generally good communication compared to the estate agent we were selling with. We did have a bit of an issue with communication when trying to relay specific issues found in our survey, and in the end had to speak to the seller ourselves to ensure he had full context. We also found sometimes our emails or requests weren't replied to once we got to later stages of trying to arrange the move in a chain. Rating reflects these elements of the customer experience. Moving is always a stressful experience, but Bridgfords have at least been one of the better estate agent dealings I've had over the years.

Ashley Β· 16 October 2024

Agent replied Β· 23 October 2024

Hello Ashley, Thank you for sharing your experience with us. We're glad to hear that you found our communication generally good, though we apologise for the issues you encountered. Please feel free to contact us at review@countrywide.co.uk if you have any further concerns. Best regards, Lucy, Customer Relations Team

4/5

Google

First time going through a letting agent as a non student and it couldn't have been easier or smoother. Grace and Bryony in particular were so helpful, attentive and when I had copious questions about the contract (the only thing that difficult about the process was deciphering the jargon in the contract clauses) Grace was particularly helpful in talking me through what things meant and why they were in the contract. Every interaction with Grace and Bryony was a pleasure!

Toni Β· 2 October 2024

Agent replied Β· 23 October 2024

Thank you for sharing your experience with us Toni! We're delighted to hear that Grace and Bryony were able to assist you so effectively and make the process smooth. We appreciate your feedback and are always here to help with any future questions. Best regards, Lucy, Customer Relations Team

5/5

Google

I've had a positive experience with renting a property through Bridgfords Withington. Everything was handled very professionally and Grace, my dedicated point of contact, was an absolute gem. Her supportive and approachable nature made the whole journey seamless and stress-free. She was always readily available to answer any queries I had, providing prompt and helpful advice. Would highly recommend Bridgfords for anybody looking to rent, by or sell a property in Manchester

Safwan Β· 15 December 2024

Agent replied Β· 22 December 2024

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation Safwan! Kind regards, Lucy, Customer Relations.

5/5

Google

Best mortgage service and best mortgage advisor. Many thanks to my mortgage advisor Hammad. He was very helpful and supportive with my mortgage process. His professionalism is amazing. I’d recommend this company. Again thank you so much Hammad and the team ❀️😊 …

KJ Β· 8 October 2025

Agent replied Β· 22 October 2025

"Thank you for your kind words! We are delighted to hear that you had a great experience with our mortgage advisor, Hammad. Our team takes pride in providing the best service and we are glad it showed during your mortgage process. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

This was my very first time managing the entire rental process from start to finish, and I honestly couldn’t have asked for a better experience. Amy Noteman was fantastic, so patient and understanding, taking the time to explain every step clearly and helping me feel at ease about the whole process. She was professional and always quick to respond whenever I had a question. It was clear that she genuinely cared about making sure everything went as smoothly as possible. I can’t thank Amy enough for all her help

Elizabeth Β· 1 August 2025

1/5

Trustpilot

One of the worst estate company i have…

One of the worst estate management company i have come across . The manager and one mr Mamood were disgusting and very wicked human being. The Took my Β£2000.00 from my account without seeing the property .

Aiah Β· 29 July 2026

5/5

Google

Thanks to Richard and Sadaf I managed to buy my wonderful bungalow with a wraparound garden......a dream come true ! It took a long time and a few let downs before I finally sold my house , but Richard was very diligent in chasing solicitors and generally trying to keep the wheels turning. Sadaf was very helpful with information on the occasions when I viewed the bungalow. All in all , good team work leading to a successful purchase. Many thanks to them.

Gillian Β· 22 July 2025

5/5

Google

I used their in house mortgage advisor Hammad, I didn’t actually buy a house through Bridgfords but that didn’t matter. His communication was amazing, he always had time for us (and I am a big ball of stress!!) he made the process of buying our first house so much easier and we have just exchanged! Thank you so much Hammad, you really are the best.

Amy Β· 2 December 2024

Agent replied Β· 9 December 2024

Thank you for taking the time to leave us this amazing 5* review Amy. Kind regards Lucy, Customer Relations.

1/5

Trustpilot

Some things never change - still shoddy

Some things never change. We bought our house through Bridgfords 5 years ago- not a good experience. They don’t answer the phone or answer emails. Today, as we’ve decided to sell the house, I thought to myself "maybe they’ve changed." I’ve called them 4 X, each time being redirected to an answering machine.I’ve emailed them and no reply. A continuation of a shoddy service continues. The 2 other estate agents I’ve contacted have replied more or less straight away and visits have been arranged. I honestly don’t know how Bridgfords survives in the current economic climate.

Gaynor Β· 10 August 2026

1/5

Trustpilot

2 month+ deposit return delay

I rented a property managed by Bridgfords and moved out two months ago. I still have not received my deposit back. Since moving out, I have called and emailed the branch multiple times to follow up. My calls have been hung up on, and my emails have gone unanswered.Β For an agency that expects tenants to meet strict deadlines and requirements throughout the tenancy, this level of service at the end of the process has been disappointing. I would think carefully before renting through Bridgfords based on this experience.

Wayne Β· 31 July 2026

5/5

Google

The application process has been quit easy to do, the booking date for viewing the property was according to my feasible time , GEORGIA is really helpful and she would connect all the time via phone and emails and answered my every single queries. Being myself new to England she has helped me a lot by sharing links and important phone numbers for other utilities as well . Thanks Georgia for your assistance .

Shaista Β· 26 May 2024

Agent replied Β· 23 October 2024

Thank you for taking the time to leave us your fantastic 5* review shaista jabeen. Kind regards, Lucy, Customer Relations.

5/5

Google

Absolutely wonderful estate agents and all credit to their staff. I have dealt with Grace, Georgia, Briony all wonderful and enthusiastic in the work they do. I purchased a property via Bridgefords and decided to stick with them for my other lettings due to the amazing positive work they have done for me, and no doubt will be in future. This is now my "go-to" Property agents! Many thanks

Suhail Β· 25 July 2024

Agent replied Β· 23 October 2024

Thanks for the wonderful 5* review Suhail Jamil! Best wishes, Lucy, Customer Relations.

5/5

Google

Richard and James were extremely helpful throughout the process of buying mine and my partners' first home together. They were accommodating for the arranging of visits, often at short notice, and generally made an expressed effort to be communicative through the process whilst assisting with the chasing-up of solicitors. Insofar as buying a house can be, a relatively stress-free experience which was much appreciated.

Mark Β· 23 September 2024

Agent replied Β· 23 October 2024

Thank you for your excellent 5* review and kind words of our dedicated team Mark. Kind regards, Lucy, Customer Relations.

5/5

Google

I've just (today!) completed on the purchase of a house in Manchester that was put on the market by Bridgfords. The sales negotiator was Ziggi. Both Bridgfords the firm and Ziggi the sales negotiator were outstanding! I was kept informed when necessary and things were chased up when that was helpful. Things were not completely smooth but that was entirely the other side of the transaction. The Bridgfords side was as smooth as can be!! Thank you!!

Ross Β· 27 January 2024

Agent replied Β· 23 October 2024

Thank you for leaving us your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

The experience with the Withington letting and sales office has been excellent, special thanks to Emma-Jayne and Briony who have been super helpful and efficient by all means. They provided a fast, reliable, always there to help with any questions. They also found me tenants within a week and kept me informed of all the progress from start to end, which was incredible. We’ll be using them again for my other rental property. Highly recommended without any reservation! Thank you so much.

Naheed Β· 24 October 2023

Agent replied Β· 23 October 2024

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

1 Star is too many stars in my opinion...

I approached Bridgfords and Michael Poole last year to see about selling my late fathers Bungalow. I found their sales tactics to be a bit off, immediately trying to upsell me services I personally felt had no value, insisting it would make every difference. I begged to differ and having a bad gut feeling about them and a positive experience with Michael Poole I chose Michael Poole instead. Then came the phone calls trying to get me to switch and saying they would do a better job. After the second phone call I made it clear I was definitely not going to change my mind and asked them to remove my number from their records and not call me again. I received several other phone calls 2 or 3 weeks apart from each other and after repeatedly asking them to not call me again, the final call I received I told them (not very nicely) that if they contacted me one more time I would report them to the police for harassment as I had made it clear on several occasions I didn't want them to contact me.

James Β· 26 June 2026

5/5

Google

Finding a new place to live can be stressful to say the least. But I must say, our experience with Bridgfords so far has been exceptional. I have to give a special mention to Briony and Georgia, who have been incredibly helpful and understanding throughout this entire process. They are both a shining example of to put people at ease and offer outstanding customer service. Thanks so much Bridgfords and Briony + Georgia!

Leo Β· 26 February 2024

Agent replied Β· 23 October 2024

Thanks for the wonderful 5* review Leo! Best wishes, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bridgfords's Google reviews

Questions about Bridgfords Withington Sales

How many reviews does Bridgfords Withington Sales have?

Bridgfords's Manchester office has 724 reviews across two platforms: 273 on Google, 451 on Trustpilot (across the whole business).

What is Bridgfords Withington Sales's rating?

Bridgfords Withington Sales is rated 3.1 out of 5 across all 724 reviews, and 4.8 out of 5 on Google from 273 reviews.

Where is Bridgfords's Manchester office?

Bridgfords Withington Sales, 416 Wilmslow Road, Manchester, M20 3BW, M20 3BW.

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