Every review we hold for the Manchester office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotTerrible communication, valuations and organisation.
We sold our flat with Bridgfords Swinton and the experience with them was terrible from start to finish. They over-valued our property by £15,000, meaning that when our buyers applied for their mortgage they refused to give them their full amount, causing us to have to sell the property for £15,000 less as we didn’t have the time to put the property back in the market due to our chain. We had further issues with our buyers’ mortgage application causing a huge delay in the sale, and we actually ending up initially losing our forward purchase due to this. Throughout this whole nightmare Bridgfords were absolutely useless. We told them time and time again to call my partner instead of me, due to our professions, and they constantly ignored this and rang me. We had to deal with our buyers directly as Bridgfords had very little communication with either of us, and would actually ring us to ask for an update on our buyers situation! Causing us more stress and an extra party to deal with and update. Whenever we spoke with Bridgfords they had absolutely no idea what was going on and couldn’t keep track of any part of the sale. They were by far more of a hinderance than a help. They also didn’t conduct any showings of our flat themselves (as they had initially sold to us) and we had to do every showing as whenever we asked them they said they were busy. They charged us £2,200 for the pleasure of all of this.Overall, if we ever come to sell again we will be sure to steer clear of Bridgfords and would highly advise others do the same.
Alice · 29 February 2024
★★★★★ 1/5
TrustpilotDont Waste Your Time
I had a very bad experience with one of their estate agent in cheadle hulme. Be aware of Omara, she views you the property and stands still and doesn't even puts up an effort to speak or show the property. A pure lack of training and wonder how bridgfords keep a check? On top, if there's other properties to see, they'd give you excuses and never deliver what they promise, delays on delays. I guess barely they have good agents and mostly its all bad. Its pitty to know what such companies has such employee who works as if they are forced to do so.
Zehran · 17 February 2024
★★★★★ 5/5
GoogleWe are in the process of moving from Ireland to the United Kingdom and we had the pleasure to know Georgia, she has helped us so much and always reassured myself and my partner, we were able to get a flat especially that meets our needs very quickly. I would highly recommend bridgfords.
Alexander · 24 October 2023
Agent replied · 23 October 2024
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIsabelle & Jessica were amazing to speak on the phone. Their lovely manners and communication made me and my two friends feel a lot better getting our first house!PositiveProfessionalism
Bessa · 24 October 2020
Agent replied · 23 October 2024
Thank you Bessa for your glowing 5* review! I will make sure your kind words are forwarded to the local team. Best wishes, Scott @ Customer Relations
★★★★★ 1/5
TrustpilotNot a great experience
We went to Bridgfords because they got the best reviews on Google. OMG if they are the best, just imagine what the worst would be like. Gave us a very dodgy valuation 30% above what we eventually sold it for.
Honest · 8 September 2025
★★★★★ 5/5
GoogleI would highly recommend Bridgfords and Mason who have been exceptionally helpful, professional and diligent in their dealings with us. After one showing they found us tenants for our property and have kept us up to date every tep of the way and have ensured that everything has been done correctly.
Irram · 28 November 2023
Agent replied · 23 October 2024
Thank you for your wonderful words and 5*'s! - Best Wishes, Scott @ Customer Care
★★★★★ 1/5
TrustpilotDo not trust them, they will rob you blind
Do not under any circumstances go with these! They will steal from you. They never asked prior to us applying whether we would need a guarantor and because it became obvious we did after application they decided not to go with us and stole our holding deposit from us. We a family with a small child and a baby on its way and they refused to give us our money back. They wouldn't budge a little bit. Not even offer a little bit back. Horrible estate agent that will rob you blind. Do not trust them!!!!
Natalie · 26 January 2024
★★★★★ 5/5
GoogleReally appreciated the time Richard and James spent guiding me through the sales process, the support provided start to finish, even keeping on top of the sale liaising with solicitors on both sides. Thank you!
Jess · 23 September 2024
Agent replied · 23 October 2024
Thanks Jess for leaving us you amazing 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotZero engagement for deposit return
My tenancy ended on 9th Jan and I emailed Bridgfords to ask how I go about getting my deposit back.Emailed again on 15th Jan saying there had been no reply received to my request.An agent did respond so say someone from the deposit team would be in touch.Chased again on 22nd Jan advising that nothing had been heard - to date zero response.They were very good when it came to take my money. There can be no excuse for the lack of engagement. A dispute has been raised with MyDeposit.
Katherine · 26 January 2024
★★★★★ 5/5
TrustpilotWe highly recommend Bridgfords
We highly recommend Bridgfords - Whitby. Maddie, Victoria and the team are amazing. They are very approachable, friendly, have excellent communication and also very knowledgeable on the area and of the market.
Mr · 23 January 2024
★★★★★ 5/5
GoogleIsabelle was fantastic helping me finding a new rental property at short notice. Efficient and professional and made the process as easy as possible. Highly recommend the team.
Mike · 24 October 2020
Agent replied · 23 October 2024
Thank you for taking the time to leave your 5* review! I will make sure your kind words are forwarded to our local team. Best wishes, Scott
★★★★★ 5/5
GoogleReally lovely advisors and this was the easiest house move I've ever had! Everything was done super quick and the response time was great. Thank you!PositiveResponsiveness, Professionalism
Bemmington · 13 January 2021
Agent replied · 12 January 2025
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIsabelle was very helpful throughout the process of viewing and renting a property and was answered any concerns very quickly. I would definitely rent with them again!
Maddy · 13 January 2021
Agent replied · 12 January 2025
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleVery professional and quick to help get us into our new home. Isabelle was nice and made the experience stress-free and easy!PositiveResponsiveness, Professionalism
Kad · 24 October 2021
Agent replied · 23 October 2024
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
TrustpilotGreat company to deal with very…
Great company to deal with very professional couldn't help me enough would definitely recommend.
Mrs · 15 April 2026
★★★★★ 5/5
GoogleIsabelle hosted the viewing for the house we currently live in, she was absolutely lovely and answered any and every question we had - I didn't feel awkward walking around a random person's house and she was incredibly quick at responding to anyone questions we had. If we weren't moving out of the area this year I'd absolutely go back to Isabelle to help us find somewhere new!PositiveResponsiveness, Quality, Professionalism
Erin · 24 October 2021
Agent replied · 23 October 2024
Thank you for the wonderful 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotBridgfords Denton team was extremely…
Bridgfords Denton team! 5*Denton branch team was extremely helpful, professional and pleasure to dealing with. They helped me to make my move to a new property within a couple of weeks and supported me throughout, including communication with all the suppliers. Megan was absolutely brilliant, she showed great support and care, professional approach in a timely manner. I would highly recommend.
Oleksandra · 5 February 2020
★★★★★ 5/5
GoogleExcellent experience with Georgia. She went above and beyond and was so lovely and got everything sorted for me. She was so kind and professional and is a credit to the company. I am super excited to move in to my new property.
Lauren · 27 March 2024
Agent replied · 23 October 2024
Lauren Mcintosh thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotRude staff
Staff from their Manchester office made an unsolicited call to me asking if I would move my property to their estate agent so they could market it for me. When I declined. He preceded to pressure me. When he wasn’t going to get what he wanted, he decided to insult me and drop the phone on me. I called back requesting for an apology, but the lady I spoke to tried to cover for the rude guy. Avoid this company, they are no good.
Michael · 6 December 2023
★★★★★ 5/5
TrustpilotI have just finalised my offer to rent…
I have just finalised my offer to rent a flat in Manchester. The team at bridgfords have been helpful the entire journey. Peter, the lettings rep, stayed in constant communication with me during the whole process and made it very easy. I completed this offer whilst out of the country and needed it to go smoothly. Peter ensured this happened. Great service
Thomas · 1 November 2024
★★★★★ 5/5
GoogleNowshia Malik is a top sales negotiator at Countrywide Withington branch. She assisted us with multiple viewings and clearly understood our requirements. From the time we made an offer right through to completion she has always been willing to help and go the extra mile to see things through. Thank you Countrywide and especially Nowshia for all you efforts throughout this difficult and long journey.
Sajjid · 15 January 2016
★★★★★ 5/5
TrustpilotShout out to Ruari
I dealt with Ruari, who by the way gave the most incredible experience. He went above and beyond to help assist me with my needs. 10/10Im writing this review as the kid deserves the acknowledgment!
Leigha · 6 September 2023
★★★★★ 1/5
TrustpilotA one star rating is too good for this…
A one star rating is too good for this business! Completely inept from the agent to their so-called professional mortgage broker. Allowed seller's solicitor to harass and bully me and also bombarded me with messages whilst at work but didn't answer calls when I tried to contact them. I am now out of pocket as seller has withdrawn the property even though it still shows for sale.
Jane · 1 August 2024
★★★★★ 5/5
GoogleI've had a really good experience buying through Bridgfords Withington - they have been friendly, helpful and quick to respond throughout the whole process
Ben · 16 January 2025
Agent replied · 23 January 2025
Thank you for your terrific 5* review and for your complimentary comments Ben. Best wishes, Lucy, Customer Relations.
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