Bridgfords Manchester reviews

★★★★★ 5/5

Trustpilot

The Best Professionals in Property Management & Client Relations

I met the best professionals in Bridgfords since my entry into the UK. They followed every step with us and concluded the deal professionally.Lisa McNamara was exceptional and pragmatic, Lucy Dagless was following up in ensuring we made no mistakes as we progressed through the stages. We assured them of our utmost cooperation and will ensure we keep the asset in good shape and won't let them down for trusting us.Thank you Lisa. You are an asset to Bridgfords. Please accept our kindest regards.

Edward · 12 May 2023

★★★★★ 5/5

Google

My boyfriend and I started renting our property through Bridgfords on Friday and we have had such a positive customer service experience from enquiry to date. Ella is always happy to answer our many questions and queries and always follows up on requests promptly. We feel really at ease renting through Bridgfords. Thank you Ella and team!

L · 13 June 2022

★★★★★ 5/5

Google

We recently sold and bought a house through Bridgfords in Didsbury, and we are really pleased with the service we have had. Our house sold very quickly and we were supported through the process for that, and the purchase of our new home. Thank you to Lisa who was always on hand and responsive to answer any queries we had, and took a lot of stress out of moving house!

Claire · 14 June 2019

★★★★★ 5/5

Google

Overall positive experience. Elisha has been extremely helpful and kind, we've had excellent communication and understanding which has been a relief during a stressful time of finding a property to rent!

Jessica · 5 June 2024

★★★★★ 1/5

Trustpilot

Never contact me after numerous call…

Never contact me after numerous call and direct messages. As a landlord I find this appalling. I have tried since may to contact them but to no avail. I am thinking of leaving breaking my contract and go with court action if needed.

Brian · 22 June 2026

★★★★★ 5/5

Trustpilot

You're a star Ellie

Just wanted to mention the first Class service received by Ellie in the Tynemouth office. She is more than helpful every time I speak to her. I am a Landlady and despite the extremely expensive charges Bridgefords have for every aspect of Letting, it is Ellie who is polite, extremely efficient, always pleasant and a delight to deal with. Service like this needs to be recognised ...Ellie should run the office as nothing is ever too much trouble. I was visiting recently from London and Ellie was off, sadly. Other staff were on the phone and didn't even acknowledge I was there! so rude considering the money I pay them. I am in the Property business myself, so know how people expect to be treated. Well done Ellie, you are an asset to Tynemouth!

Pamela · 28 April 2023

★★★★★ 5/5

Google

Louise has been a great help in helping us secure a rental in Didsbury, really informative, listening to all questions I had to ramble out. Best experience of any lettings agent I’ve ever used so far!

Rebecca · 13 February 2024

★★★★★ 5/5

Trustpilot

Lee Johnson from Countrywide…

We met Lee Johnson from Countrywide without any knowledge about house buying or what is needed to make it happen. He enabled us to create our credit profile as we had never had credit before and needed this to get a mortgage. He told us everything about getting the maximum we can afford from our salaries, making sure we had the best mortgage provider/rate and also ensuring that if anything bad was to happen, the house and our earnings would be covered and the house would be paid for! Lee I cannot thank you enough for enabling me and my wife go from renting to homeowners with peace of mind. Especially during a time of mortgage uncertainty (late 2022). Fantastic work! I highly recommend Lee to anyone who is either new to buying/selling or is seeking advice on what to do! THANK YOU! You have made our journey effortless.

BuckeyZS · 23 March 2023

★★★★★ 1/5

Trustpilot

I had an appointment booked for today…

I had an appointment booked for today at 2.p.m with the view to put my house on the market so I would be in a position to make an offer on a viewing tomorrow. I received a call around 1.30 to inform me that the agent is running 30 minutes late, making the expected visit for 2.30. 3.15 came. I rang the agents to be told she's not attending. To rub salt in the wounds furthermore I was told she couldn't come to me because of traffic and she would make the visit after me late. Viewing cancelled as I had wasted my day off waiting round for nothing.

Lily · 17 July 2025

★★★★★ 5/5

Google

Lisa was brilliant kept me up to date every step of the way, chased solicitors when necessary. Lisa was very pleasant when ever we spoke, she couldn’t do enough for me. Also Luke was on hand when Lisa wasn’t around. It only took 4 months from start to finish amazing work. Thank so very much.

Gillian · 13 June 2022

★★★★★ 5/5

Trustpilot

Outstanding Customer Service!!!!!!!!

Samantha Hyde - What a gem!!!!!!!!What an absolute treasure and the epitome of true customer service!!!!! Sam is very efficient and nothing is too hard for her even if it’s outside her job description- she will find someone who can help and I don’t know what I would have done without Sam in the last few months leading to my purchase!!!!!!!! what a credit to the business her name deserves to be in shining lights!!!! Thank you Sam for an amazing service and for ongoing support. You have gone above and beyond the call of duty, Bridgfords is very lucky to have someone of your calibre as an employee!!!!! Wow!!!!

Carol · 27 February 2023

★★★★★ 5/5

Google

Elisha was extremely helpful and I actually managed to agree to rent the property in a day. The process and communication was really smooth and Elisha very friendly and quick in the management of the all procedure. Thank you so much!

Alice · 16 September 2023

★★★★★ 5/5

Google

I purchased a property from someone using Bridgfords Didsbury as their agent and I still had a great service from them. Lisa helped us progress at every opportunity with her work contacts. If I were to sell a property and used Bridgfords Didsbury I know it would be in safe hands having been on the buying end. Thank you Lisa.PositiveResponsiveness, Quality, Professionalism, Value

R · 10 January 2021

★★★★★ 5/5

Google

Dealing with Elisha was a fantastic experience. From start to finishes she was super helpful and professional and made what could have been a stressful situation into a pleasant experience. Thank you Elisha

David · 14 March 2024

★★★★★ 1/5

Trustpilot

Contractors should avoid at all costs!

Contractors should avoid at all costs!! We fitted a cylinder in a property for this agent, and have received no payment, now three month overdue. They tried to pass us onto the landlord when we’ve worked direct with them. We’ve still heard nothing, despite numerous calls, emails, complaints. We will be forced to get a debt recovery involved. Would not recommend working for them!

Jo · 16 December 2025

★★★★★ 2/5

Google

I expected much better from Bridgfords. When we moved in the flat was filthy and certainly hadn’t been “professionally cleaned” as they had assured us it would be. We lived there for a year and in that time they were not able to fix our shower and it took them months to fix our ceiling that was leaking water. I was told that the delays were due to them being unable to get in touch with the landlord because they didn’t have up-to-date contact details, which is absurd. They did manage some minor repairs, but the vast majority of things I reported were not dealt with. However, the main issue I had with Bridgfords was how they handled the end of our tenancy. We were informed that the landlord was selling the property and so we would have to move out at the end of our tenancy (no issues contacting the landlord this time). On multiple occasions after this people came to view the property with no notice; we actually showed one lady round ourselves as the agent didn't even show up. I then started getting phone calls from a surveyor so I gave Bridgfords a call. I was told to ignore the surveyor as dealing with them was not my responsibility and would be handled by Bridgfords. Soon after, Bridgfords called me and asked why I hadn’t dealt with the surveyor… I explained that they had asked me not to, and they denied it and insinuated that I was either lying or confused about the situation. I ended up dealing with the surveyor, which was time consuming and definitely not my responsibility as a tenant. At the end of the tenancy I asked about returning our keys and they initially weren’t aware we were even moving out! Clearly they have some internal communication issues. The cherry on top was that they took ages to return our deposit because, surprise surprise, they couldn’t get in touch with the landlord. It's important to note that we did get our deposit back in full though. Bridgfords have been all talk and no action. I’m now renting with another letting agent and it’s so refreshing how easy it is: if something is broken, they fix it. Having said this, Bridgfords definitely aren’t the worst letting agent I’ve dealt with, but they are disorganised and frustrating.

Matthew · 27 March 2024

★★★★★ 5/5

Google

The team at Bridgfords have been great. We bought a house recently for which they were the agent. Ange and Jake kept us updated regularly and really pushed to make sure it would go through despite a long chain. Thank you Ange and Jake!!

Elsa · 13 June 2023

★★★★★ 2/5

Google

I expected much better from Bridgfords. When we moved in the flat was filthy and certainly hadn’t been “professionally cleaned” as they had assured us it would be. We lived there for a year and in that time they were not able to fix our shower and it took them months to fix our ceiling that was leaking water. I was told that the delays were due to them being unable to get in touch with the landlord because they didn’t have up-to-date contact details, which is absurd. They did manage some minor repairs, but the vast majority of things I reported were not dealt with. However, the main issue I had with Bridgfords was how they handled the end of our tenancy. We were informed that the landlord was selling the property and so we would have to move out at the end of our tenancy (no issues contacting the landlord this time). On multiple occasions after this people came to view the property with no notice; we actually showed one lady round ourselves as the agent didn't even show up. I then started getting phone calls from a surveyor so I gave Bridgfords a call. I was told to ignore the surveyor as dealing with them was not my responsibility and would be handled by Bridgfords. Soon after, Bridgfords called me and asked why I hadn’t dealt with the surveyor… I explained that they had asked me not to, and they denied it and insinuated that I was either lying or confused about the situation. I ended up dealing with the surveyor, which was time consuming and definitely not my responsibility as a tenant. At the end of the tenancy I asked about returning our keys and they initially weren’t aware we were even moving out! Clearly they have some internal communication issues. The cherry on top was that they took ages to return our deposit because, surprise surprise, they couldn’t get in touch with the landlord. It's important to note that we did get our deposit back in full though. Bridgfords have been all talk and no action. I’m now renting with another letting agent and it’s so refreshing how easy it is: if something is broken, they fix it. Having said this, Bridgfords definitely aren’t the worst letting agent I’ve dealt with, but they are disorganised and frustrating.

Matt · 14 March 2024

★★★★★ 5/5

Google

Property transactions can be fraught with frustrations. For example last minute issues with solicitors and delays in getting information from management companies. A special word of thanks to the staff in Bridgfords Didsbury, especially Lisa, for being so proactive and attentive in getting this over the line and ON TIME. Thanks to Simon too for all his help, nicer people you could not meet!

Karl · 13 June 2020

★★★★★ 5/5

Trustpilot

Just sold my house with Bridgfords in…

Just sold my house with Bridgfords in Withington and couldn't fault them. They communicated with me regularly, kept me updated with the sale, chased solicitors up when needed and supported me throughout the process. Huge thanks to the Withington team, especially Richard, Sadaf, David and James. Excellent service from a very helpful team.

Mary · 23 September 2024

★★★★★ 5/5

Google

Louise has been a pleasure to deal with! She’s kept us up to date and personally checked in with us over the phone while preparing for our move to a new rental property.

Iida · 13 February 2024

★★★★★ 5/5

Google

Our experience with Bridgford has only been positive so far. Elisha has been very helpful and guided us through the renting process professionally and efficiently. We have now collected to keys to our new home and cannot wait to make it our own.

Emma · 13 June 2023

★★★★★ 5/5

Google

We used Bridgfords for the sale of our property after initially using Philip James who did not market the property properly, they over valued the property, didn't send the right people to view. After receiving no sale we decided to go with Bridgfords. Thank goodness we did as they were absolutely brilliant. Ange in particular was really helpful and professional and went to great lengths to achieve a sale which we have just completed. Would highly recommend if you are looking to sell.

Lh3018 · 13 February 2024

★★★★★ 5/5

Google

Ella has been so helpful throughout the process of viewing and signing for a tenancy to rent. There was an issue with my referencing and Ella was in touch almost everyday and helped me resolve it as quickly as possible. Best letting agent experience i have had! Much appreciated, thank you :)

Mimi-Jane · 13 June 2022