Trusted Agent profile · Manchester

Bridgfords Manchester reviews

3.3

★★★★★

852 reviews across 2 platforms

731 Wilmslow Road, Manchester, M20 6WF

Bridgfords's office in Manchester, at 731 Wilmslow Road, is rated 3.3 out of 5 across 852 reviews on two platforms, including 404 Google reviews rated 4.7.

Google logo

4.7 / 5

404

Reviews on Google

This office

Trustpilot logo

448

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Manchester office, from every platform, shown as written. First names only.

5/5

Google

Lisa was excellent throughout the sale process. Her communication was clear and consistent, and she kept both the buyer and seller (me) updated at each stage. She worked hard to coordinate everything and ensure the transaction progressed smoothly through to completion. Her professionalism and responsiveness made the process much easier. I would happily recommend Lisa to anyone looking to buy or sell property.

Matthew · 16 March 2026

Agent replied · 16 April 2026

Thank you for your kind words and for choosing Lisa as your real estate agent! We're thrilled to hear she provided clear communication and professionalism during the sale process. We pride ourselves in making the buying and selling experience as smooth as possible. Thank you for recommending Lisa to others! Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Eve from Bridgfords has been absolutely outstanding in helping our family secure a rental property for four adults, including my elderly parents in Manchester area. She has provided a truly personalised service, showing genuine care and support throughout the entire process. Eve’s communication was excellent, always prompt, clear, and reassuring which made the whole experience smooth and stress free. Eve has also demonstrated great problem-solving skills, especially when resolving a complex issue with a third-party vetting and references from Ireland, handling everything calmly, efficiently and professionally. Thanks to her dedication and expertise, what could have been a stressful process was made seamless. Highly recommend Eve to anyone looking for a reliable, caring, and efficient letting agent!

Mustafa · 16 September 2025

Agent replied · 23 September 2025

Thank you for your glowing review! We are so happy to hear that Eve was able to provide you and your family with such excellent service. Her dedication, communication, problem-solving skills, and care truly set her apart as a reliable and efficient letting agent. We are thankful to have her on our team and we will be sure to pass along your kind words to her. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We have been dealing with Eve at Bridgfords and our experience has been excellent. She has been great at supporting us with our rental application and has kept us in the loop at every stage of the process. We are relocating from London to Manchester and now have a great understanding of the area and local amenities. Thank you Eve, you have made the process stress free and seamless.

Emily · 26 November 2025

Agent replied · 25 January 2026

Thank you for your kind words! We are thrilled to hear that Eve provided exceptional service during your rental application process. Our team at Bridgfords strives to make the relocation process stress-free and we are glad that we were able to assist you. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Have dealt with Yaz and Eve at the branch who have both been a pleasure to deal with. We Have been looking for a property for 3 months now and found other letting agents to not be as professional as Bridgfords. Eve is always easily contactable for any questions and always happy to help.

Liz · 26 March 2026

Agent replied · 16 April 2026

"Thank you for taking the time to leave such a positive review! We are thrilled to hear that Yaz and Eve have made your property search experience a pleasant one. Our team at Bridgfords takes pride in providing professional and responsive service. We are happy to help with any questions you may have. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

My initial enquiry was with Angela, who was absolutely lovely and made me feel confident about choosing Bridgfords. Since then, Eve has been handling my case, and what could have been a stressful process has actually been a great experience. Eve is warm, friendly, efficient, reliable, and genuinely helpful. She’s professional and a pleasure to work with, I have complete confidence in her and highly recommend Bridgfords.

Carol · 26 November 2025

Agent replied · 25 January 2026

Thank you so much for choosing Bridgfords, we are thrilled to hear that both Angela and Eve have provided you with a stress-free and enjoyable experience. Our team is dedicated to providing top-notch service and we are pleased to have your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

My partner and I have just secured a property with Bridgefolds, and we are very excited to move in. We are very grateful for the help of Eve Wootton who was very welcoming and professional when we attended our viewing, answered all questions we had and was very proactive in sending the relevant information across to us to rent the property. We found out we were successful in getting the property on the same day, and this was such a great start to the weekend. Thank you Eve!

Sophie · 25 July 2025

Agent replied · 23 September 2025

Thank you for choosing Bridgfords and for your kind words about Eve! We are thrilled to hear that you had a positive experience and we are excited for your upcoming move. We pride ourselves on providing professional and efficient service, and we hope to continue exceeding your expectations in the future. Welcome to your new home! Kind regards, Lucy Mawer, Customer Feedback and Support Team

1/5

Trustpilot

Fraud risk

Refused to return deposit after tenancy ended, eventually complying four months later after we enacted formal action. Ignored all our calls and emails, and during the little communication I could get with them I was treated with more rudeness and dishonesty than I have ever experienced. In particular Deposits Manager Paddy and Leanne consistently treated us with the utmost contempt. Probably some sort of illegal operations behind the scenes. Avoid!

Roger · 17 June 2026

5/5

Google

Eve was fantastic throughout the whole process. She made everything feel straightforward and stress-free, always taking the time to explain things clearly. She was friendly, knowledgeable, and really reassuring, which made a big difference. I’d happily recommend her to anyone looking for a smooth and positive experience.

Ethan · 9 April 2026

Agent replied · 16 April 2026

Thank you for your kind words and for choosing us! We are thrilled to hear that Eve provided you with a stress-free and positive experience. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Trustpilot

I recently moved into Brigford property…

I recently moved into Brigford property and I can't express how grateful I am for the fantastic support from Lucy and Murray. From the moment I began the application process, they were incredibly helpful and attentive to my needs. Lucy guided me through all the paperwork with clarity and patience, ensuring I understood everything. On move-in day, Murray went above and beyond to assist me, he helped with any questions I had and made sure everything was in order. To top it all off, I received a delightful box of chocolates as a sweet welcome gift, which added such a nice touch! Their friendly demeanor and professionalism truly made my transition seamless. I highly recommend Brigford to anyone looking for a welcoming place home.

Alpha · 21 February 2026

5/5

Google

Eve has been exceptional - made the process of letting my first house so easy. She’s followed through on everything, and made the next steps very clear so I knew exactly what was coming up. Thank you Eve! You are an asset to the company!

Amy · 18 January 2026

Agent replied · 25 January 2026

Thank you for your kind words, we are so glad to hear that Eve has provided exceptional service in helping you let your house. We are lucky to have her as part of our team and will make sure to pass along your compliments. Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

We have been using Bridgfords to manage our property for 8 years and they have been absolutely fantastic throughout. They recently helped us with a second property and the communication from Angela has been outstanding.

Tanzilah · 16 March 2026

Agent replied · 16 April 2026

Thank you for your kind words! We are delighted to hear that our team at Bridgfords has been able to provide fantastic service for over 8 years. We are always striving to exceed expectations and are grateful for the opportunity to assist … More

5/5

Google

Eve from Bridgfords Sales and Letting Agents was fantastic throughout my rental process. She was professional, responsive, and made everything smooth and stress-free. I really appreciated her support and clear communication. Highly recommend

Xoshiwe · 19 March 2026

Agent replied · 16 April 2026

Thank you for your kind words! We are so glad that our team member, Eve, was able to provide such excellent service during your rental process. We pride ourselves on professionalism, responsiveness, and making the experience stress-free for our clients. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Trustpilot

Service above and beyond

What can I say about Bridgfords in Bamber Bridge, what an absolutely fabulous team of professionals to deal with especially Jane Catterall! This amazing lady has gone above and beyond for us firstly regarding the sale of my mum's house after she passed away, and now ourselves. Without Jane with her knowledge and wealth of experience our house move would have collapsed, she did everything in her power to get the job done, she went above and beyond, and is also a very understanding and caring individual remaining professional throughout. Couldn't have done this without you! Wouldn't hesitate to use them again.

Nicky · 8 November 2025

5/5

Google

I’d like to extend a massive thank you to Gemma and Lisa for their help with the sale of my property. Despite numerous issues with conveyancers being unresponsive, buyers dropping out last minute, and delays caused by negotiations with the …

Max · 16 December 2025

Agent replied · 25 January 2026

Thank you for your kind words! Our team is dedicated to providing excellent service and we are so glad that we could help make the sale of your property a smoother process. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Elisha has been the lettings agent I have been in contact with throughout the process of looking for and securing a tenancy in Didsbury. Her professionalism, honesty and communication have been exceptional throughout. As people reading this review will know, securing a tenancy can be extremely stressful. However, Elisha has made the process incredibly smooth and most importantly for me, remained fully transparent with us which sets her apart from the lettings agents from other businesses I have been dealing with. She is an absolute credit to the organisation and I wish her all the best in her career. I will absolutely be coming back to Bridgeford's for any future rentals I may need and will be recommending the agency to friends and family. Thanks for your hard work, I really appreciate it!!

Rhodri · 25 July 2024

Agent replied · 24 August 2024

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Rhodri Kind regards, Lucy, Customer Relations.

5/5

Google

I had a great experience with Bridgfords. Eve was extremely helpful, professional, and made the tenancy agreement process very smooth. Highly recommend their services!

Ahmed · 16 March 2026

Agent replied · 16 April 2026

Thank you so much for your kind review! We are thrilled to hear that you had a wonderful experience with Eve and our team at Bridgfords. Providing excellent service and making the tenancy agreement process seamless is our top priority. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

1/5

Trustpilot

One of the worst estate company i have…

One of the worst estate management company i have come across . The manager and one mr Mamood were disgusting and very wicked human being. The Took my £2000.00 from my account without seeing the property .

Aiah · 29 July 2026

5/5

Google

Great team at the Didsbury branch. They found me a tenant very quickly! Thank you to Louise for taking the lead on this one. A few last minute dramas came through with the property, but Louise was both patient, professional and reassuring throughout. Thank you to Angela (who I’ve met with on a few occasions), very professional throughout and got a great ad together to secure a tenant fast. Finally, I’ve spoken with Aleisha on a few occasions; never put a face to the name, but she was always lovely over the phone and came across very knowledgeable. Thank you all again, see you on the next one! Felix

Felix · 13 April 2024

Agent replied · 12 June 2024

Felix Tighe thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

1 year later and I'm still using Bridgfords to let my property. Louise has been incredibly helpful between tenancies, nothing was too much trouble & we had new tenants signed up in less than a week. Would still recommend. ------------------------------------------------------------------------------------------------------ I contacted Bridgfords Didsbury about letting a property I had recently renovated & I couldn’t be more impressed with the level of service. The house went online on a Friday & had tenants signed up by the following Tuesday. Angela, Louise & Harriet all went above & beyond to answer any questions I had and made the whole process extremely easy. Would recommend.

G · 14 March 2024

Agent replied · 12 June 2024

Thanks for the excellent recommendation and 5* review! Best wishes, Lucy, Customer Relations.

1/5

Google

My experience of this company was shocking. As someone that has rented in multiple areas due to a job that moves often, I have never had such a terrible experience and I’m sad to say it made our time miserable. Whilst initially starting off very friendly, Bridgfords quickly devolved into not being interested at all. That is, as soon as we’d signed a contract, they would only make contact if it benefited them. All of the problems are registered by an online portal. This sounds reasonable, until you can’t physically see or speak to anyone, and weeks on end pass with you living in mould and rot. We alerted Bridgfords to our rental, which the landlord at every turn made things difficult. We had mould on the inside bedroom, a flood in the basement, and mould coming through the walls in the kitchen. We were constantly trying ways to reduce moisture with dehumidifiers and heating but when the walls start crumbling with mould it’s just so depressing. We stopped using certain cabinets in the kitchen as mould grew and stopped using the wardrobe because our clothes were covered in spores and smelled awful. Of course we alerted at every step the online portal, and the procedures were never classed as urgent, so months would pass before anything being fixed. A leak from the bathroom to the kitchen took months to get someone to attend and fix the leak. The only communication from the lettings team was them advising us that the landlord wanted to put our rent up, and could we speak to them about paying more money per month? Finally, we were so miserable despite loving the area we opted to move back in with family than continue living in the property. We finally got the management team of Bridgfords out with the landlord and they walked around the property as we showed them the number of things that had built up. The basement was now damp and cold as the flood had been left to dry by itself, and the carpet still wet where it was slowly drying out. The walls in the kitchen peeled with mould, and we had thrown away most of our food and were living with boxes on the table away from the cupboards. The upstairs bedroom had a line of mould down the wall towards the bed and there were clothes stands everywhere as we avoided the mouldy wardrobe. They were very quiet, and I thought they seemed shocked. We moved out within two weeks of that and to my surprise, the property was LET WITHIN THE MONTH. No new work had been carried out. The new tenants were told that the mould would be fixed, but this was not done before they moved in. The listing on Rightmove featured photos from way before we moved in, so they were very out of date and misleading. Bridgfords are still using this landlord despite seeing the state of the house and agreeing with us that the mould needed managing. Bridgfords allowed the property to be re-let as soon as we left, and I don’t think that’s responsible at all because they were doing viewings of a property knowing the issues with mould it has. To make matters worse, the landlord attempted to charge us because they want to charge us hundreds of pounds to redecorate for the mould- despite us knowing that they didn’t pay any costs to redecorate as the new tenants moved in. Thankfully we argued the case and have gotten the majority of our deposit back, but what a nightmare.

Lara · 14 March 2024

Agent replied · 12 June 2024

Hello Lara Rimmer, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

Some things never change - still shoddy

Some things never change. We bought our house through Bridgfords 5 years ago- not a good experience. They don’t answer the phone or answer emails. Today, as we’ve decided to sell the house, I thought to myself "maybe they’ve changed." I’ve called them 4 X, each time being redirected to an answering machine.I’ve emailed them and no reply. A continuation of a shoddy service continues. The 2 other estate agents I’ve contacted have replied more or less straight away and visits have been arranged. I honestly don’t know how Bridgfords survives in the current economic climate.

Gaynor · 10 August 2026

5/5

Google

Eve has been really helpful in our renting process. She has responded really quickly, has been considerate to our needs and answered all of our questions :)

Fabian · 18 January 2026

Agent replied · 25 January 2026

Thank you so much for the kind review! We are thrilled to have made your renting process smooth and positive. Our team is dedicated to prompt and considerate service. We appreciate your trust in us and hope to continue providing excellent customer care. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Louise from Bridgefords was brilliant throughout the whole process of looking for a property to rent. When originally missing out on a previous property, Louise found us similar flats that would meet our requirements and was quick to arrange viewings. Once we had agreed to rent the property, she was also very efficient at making sure we had everything in place to move in and was on hand to answer any queries and guide us through the process. I would definitely recommend Louise and Bridgefords to anyone looking to rent a property in the future.

Phil · 13 February 2024

Agent replied · 12 June 2024

Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I must say that Lisa and the team at Didsbury did an excellent job in keeping me updated, even before my own solicitor sometimes, on how my sale was going. Lisa pushed for the sale continuously with the buyers solicitors for updates and kept on top of it all the time. The sale going through took a long time but that was down to the buyers solicitor not responding or communicating and nothing to do with the grand effort made by the team at Bridgfords. I would recommend this estate agent to anyone wanting to sell. A first class service and very responsive.

Diane · 13 February 2024

Agent replied · 12 June 2024

Thank you for your terrific 5* review and recommendation Diane. Best wishes, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bridgfords's Google reviews

Questions about Bridgfords Manchester

How many reviews does Bridgfords Manchester have?

Bridgfords's Manchester office has 852 reviews across two platforms: 404 on Google, 448 on Trustpilot (across the whole business).

What is Bridgfords Manchester's rating?

Bridgfords Manchester is rated 3.3 out of 5 across all 852 reviews, and 4.7 out of 5 on Google from 404 reviews.

Where is Bridgfords's Manchester office?

Bridgfords Manchester, 731 Wilmslow Road, Manchester, M20 6WF.

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