Bridgfords Manchester reviews

★★★★★ 1/5

Trustpilot

2 month+ deposit return delay

I rented a property managed by Bridgfords and moved out two months ago. I still have not received my deposit back. Since moving out, I have called and emailed the branch multiple times to follow up. My calls have been hung up on, and my emails have gone unanswered. For an agency that expects tenants to meet strict deadlines and requirements throughout the tenancy, this level of service at the end of the process has been disappointing. I would think carefully before renting through Bridgfords based on this experience.

Wayne · 31 July 2026

★★★★★ 5/5

Google

Very helpful and responsive. Eve was very helpful working to tight deadlines turning around contracts extremely quickly.

Chris · 16 March 2026

★★★★★ 5/5

Google

Elisha was lovely and friendly when showing us around. Once we decided to go ahead with the application, we had received confirmation within 20 minutes that we were successful. Elisha also went out of her way to get us rent and deposit conditions we requested and was successful in doing so. Would recommend her and Bridgfords to anyone looking for an easy, fast rental agreement with agents that make you feel comfortable and respected. Thank you Elisha!

Alix · 13 February 2024

★★★★★ 1/5

Google

I would strongly caution any landlord or property owner against using Countrywide (Bridgfords) for property management. Over the course of 1.5 years under their “Full Management Service”, I experienced repeated failures in duty of care, legal compliance, and basic professionalism. Under their care, I became a victim of rental fraud. This ultimately resulted in severe financial losses, worst emotional distress of my life for over a year, and the forced sale of my own home. Key issues included: Negligent tenant vetting: One tenant placed by Bridgfords was later involved in serious criminal activity, leading to a police raid at my property and almost a year of unpaid rent. My concerns were dismissed repeatedly despite early warning signs. Poor handling of significant rental arrears, Bridgfords failed to alert me promptly or take meaningful steps to recover the funds. Breach of GDPR and lack of transparency: I was denied access to tenant information and legal documents, even when trying to recover losses, contrary to both my contractual rights and data protection law. Failure to act on subletting and unauthorised occupants: These breaches were confirmed but not acted upon for months. I had no idea who lived in my home for a year. Obstructed legal process: Despite paying for Rent & Legal Protection insurance, I was blocked from speaking directly with the appointed legal team, delaying essential proceedings. Inadequate communication and complaint handling: My formal complaint went unacknowledged for weeks, and responses repeatedly ignored key issues. I often received contradictory or misleading information. I have been advised to escalate this to the TPO, the FCA, and now Propertymark. No meaningful accountability has been shown by Countrywide. I hope my experience serves as a warning to others. Landlords entrust agents with one of their most valuable assets. In my case, that trust was entirely misplaced. What I expected to be a passive investment turned into a costly and distressing ordeal. I would never use their services again. I would strongly recommend Landlords and tenants to read the reviews and issues that others experience. I would read their Trustpilot's reviews. Propertymark, Countrywide's regulators are aware of their failings.

Shanshan · 14 April 2025

★★★★★ 1/5

Trustpilot

1 Star is too many stars in my opinion...

I approached Bridgfords and Michael Poole last year to see about selling my late fathers Bungalow. I found their sales tactics to be a bit off, immediately trying to upsell me services I personally felt had no value, insisting it would make every difference. I begged to differ and having a bad gut feeling about them and a positive experience with Michael Poole I chose Michael Poole instead. Then came the phone calls trying to get me to switch and saying they would do a better job. After the second phone call I made it clear I was definitely not going to change my mind and asked them to remove my number from their records and not call me again. I received several other phone calls 2 or 3 weeks apart from each other and after repeatedly asking them to not call me again, the final call I received I told them (not very nicely) that if they contacted me one more time I would report them to the police for harassment as I had made it clear on several occasions I didn't want them to contact me.

James · 26 June 2026

★★★★★ 5/5

Google

Elisha was the letting agent that I dealt with at Bridgfords Didsbury. She was amazing throughout the whole process. She was very professional and answered all our queries on the same day and kept us updated. Elisha made the whole letting process easy from start to finish. I would highly recommend her and the Bridgfords Didsbury letting to anyone!

S · 4 November 2024

★★★★★ 5/5

Trustpilot

Thank you so much Holly at Stockton Heath's Bridgefords

I had a wonderful tour with Holly from Bridgeford's Stockton Heath. I didn't feel rushed and she was very attentive, patient with all my questions and built a quick rapport with me. She always answered the phone and emails professionally and gave thorough and informative replies, always keeping me in the loop as my application for my new rental progressed through all the stages. I highly recommend her. Steph xxx

Stephanie · 24 August 2026

★★★★★ 1/5

Trustpilot

The worst out there

The worst out there, put us through so much drama, very stressful and mentally draining, their mortgage broker is absolutely useless, 4 months later we were declined, absolute waste of time, waste of energy, they just didn't want us to buy it for some reason, maybe because we are a different skin colour to them! Stay away from the burnley branch, good lord, how do they get away with this bs.

Ify · 13 August 2026

★★★★★ 1/5

Trustpilot

Bridgefords are the worst estate agents…

Bridgefords are the worst estate agents i have ever come across, i am so glad i did not decide to sell my house with them! They never answer the calls, constantly leaving voicemails, very rarely they call you back! I viewed a property with them a week or so ago & no follow up phone call the following day, I wanted to make an offer , left several voicemails & nothing! Please avoid Bridgefords at all costs. They are the worst estate agents i have ever come across. Please stay away!

Lucy · 9 June 2026

★★★★★ 5/5

Google

I used Bridgfords, Didsbury for the sale of an apartment, and was very pleased with the service. Not only did they act as my estate agents, but I also used their conveyancing service. Angela was consistently prompt and helpful in answering queries and addressing problems, and Louise Pugh at XYZ solicitors was always quick to respond, diligent and clear in our correspondence. It was a trickier sale than I'd anticipated, but went smoothly in the end.

David · 12 November 2023

★★★★★ 5/5

Google

I’ve been dealing with Louise Kenny at this agents. I can’t recommend her highly enough. She manages to find the perfect balance between being very professional and very friendly. After dealing with agents in London. I can tell you Louise is a far cry from the typical stereotype of estate agents lol. She made us feel as though we were her only clients, we never felt pushed. All in all just the best. Thank you Louise. Richard and Matthew.

Richard · 18 July 2023

★★★★★ 5/5

Google

Found out I got a dream job just before Christmas which meant I was moving up to Manchester. Due to timings It led to me to only having 2 days up in Manchester actually viewing properties. Came into Bridgford's and spoke to Harriet who was fantastic help. She understood my situation was complicated and acted confidently and quickly. 2 hours after talking to her, she'd found me a property that ticked all my boxes. Got me a viewing next day and within less than a week I was all moved in. Can't thank her enough for her help. She has made my transition to Manchester a walk in the park

Jack · 13 June 2023

★★★★★ 5/5

Google

Our experience with Bridgfords didsbury has been amazing. They have really looked after us from viewing the property to eventually moving in. They made sure to update us throughout the whole process and answered any questions we may have. I want to give a special thanks to Harriet and Louise for providing excellent service and helping us move in so seamlessly. Our experience so far gives us confidence in Bridgfords, definitely the best estate agents we’ve had, by far. Thank you for all your help!

Reyna · 13 June 2023

★★★★★ 5/5

Google

My flatmate and I are both students and we planned to move into Didsbury within a few weeks. We saw an apartment on right move and called Bridgefords to book a viewing and they picked up the phone immediately to answer us. Upon arrival we met Elisha, we liked the apartment so much we gave our details to her to put an offer in and within the day she got back to us. And we got it! Long story short, the landlord accepted our offer and Elisha was extremely helpful through the paperwork process and really quick on communication. If you are looking for an apartment in Didsbury, you have to check Bridgefords first.

Dylan · 13 June 2023

★★★★★ 5/5

Google

I used Bridgfords, Didsbury for the sale of an apartment, and was very pleased with the service. Not only did they act as my estate agents, but I also used their conveyancing service. Angela was consistently prompt and helpful in answering queries and addressing problems, and Louise Pugh at XYZ solicitors was always quick to respond, diligent and clear in our correspondence. It was a trickier sale than I'd anticipated, but went smoothly in the end.

Hamish · 25 August 2023

★★★★★ 5/5

Google

Thank you Lisa and Bridgfords Didbury team for all your effort to make it happen. This was our first home. We were completely dependent on your advise and I must say you and your team provided guidance at every stage. I didn't expect that this deal will complete by now considering the delays and unresponsive solicitor but you made it happen. Thank you for your help and guidance.

Subhash · 13 February 2024

★★★★★ 1/5

Trustpilot

Valuation?? They can't be bothered!

Booked in a valuation with Bridgfords. They called the following morning at 830 which was very efficient. Was advised over the phone that this would take 30 minutes. Had a phone call from the Sale branch on the morning of the appointment. Asked if i intended to put my house up for sale, said it would be dependent on the equity we have in the house. He said the valuation would take and hour and a half and he could send a virtual valuation. It sounded like the guy couldn't be bothered at all. If this is the level of experience you get from someone that is trying to get your business, I would hate to think about the experience you would have selling through this place. Really poor service!

Jon · 5 May 2026

★★★★★ 5/5

Google

As first time landlords, Angela made the experience of letting out our flat extremely painless. Her guidance through the whole process was beyond helpful, and she went above and beyond to answer our endless stream of questions. We also rented with Bridgfords when we first moved in Didsbury in 2017 and had an equally pleasant experience. I would highly recommend anyone looking for property in Manchester/Cheshire to make Bridgfords your first port of call for all needs.

Billysaddress · 13 June 2023

★★★★★ 5/5

Google

I used Bridgfords, Didsbury for the sale of an apartment, and was very pleased with the service. Not only did they act as my estate agents, but I also used their conveyancing service. Angela was consistently prompt and helpful in answering queries and addressing problems, and Louise Pugh at XYZ solicitors was always quick to respond, diligent and clear in our correspondence. It was a trickier sale than I'd anticipated, but went smoothly in the end.

Marcuse · 13 June 2023

★★★★★ 5/5

Google

Great service. Elisha was the main person I dealt with. She was always available and present to answer questions and dealt with my enquiries. She is proactive in making sure the property is ready for my move in. I have booked a place through Bridgfords now and will be moving in to it the following weeks. Looking forward to this, communicating with Bridgfords and Elisha has been high quality and simple!

Abdullah · 17 August 2023

★★★★★ 5/5

Google

Angela and her team at Didsbury branch are super helpful. You always get someone at the other end. Very helpful and proactive team .

Ketki · 24 August 2025

★★★★★ 5/5

Google

I have recently taken ownership of my new property. Lisa & James( Didsbury branch) was a big help in negotiations, quick to respond, and made the whole process seamless from start to finish. Very pleased with the effortless service and would highly recommend the Didsbury branch.

Adam · 11 April 2026

★★★★★ 5/5

Google

My flatmate and I used this agency for a property and the entire process from the beginning to the end was smooth. We were updated every step of the way with no delays which made the transition easy and we did not face any problems at all. Particular thanks to Harriet and Louise for helping with the process highly approachable, friendly and professional. I would recommend this agency and their service !

Francis · 13 June 2023

★★★★★ 5/5

Google

Angela and Lisa were fantastic! We got so much support throughout the stressful process of selling our house. Angela and Lisa really kept us informed, honestly, in a friendly manor and in a way that didn't feel pushy at all. It was quite a stressful sale process but non of that stress came from Bridgfords so I wouldn't hesitate to recommend them for a second, it was a great experience. Thanks!

Will · 13 June 2023