Bridgfords Manchester reviews

★★★★★ 5/5

Google

I used Bridgfords, Didsbury for the sale of an apartment, and was very pleased with the service. Not only did they act as my estate agents, but I also used their conveyancing service. Angela was consistently prompt and helpful in answering queries and addressing problems, and Louise Pugh at XYZ solicitors was always quick to respond, diligent and clear in our correspondence. It was a trickier sale than I'd anticipated, but went smoothly in the end.

Hamish · 25 August 2023

★★★★★ 5/5

Google

Thank you Lisa and Bridgfords Didbury team for all your effort to make it happen. This was our first home. We were completely dependent on your advise and I must say you and your team provided guidance at every stage. I didn't expect that this deal will complete by now considering the delays and unresponsive solicitor but you made it happen. Thank you for your help and guidance.

Subhash · 13 February 2024

★★★★★ 1/5

Trustpilot

Valuation?? They can't be bothered!

Booked in a valuation with Bridgfords. They called the following morning at 830 which was very efficient. Was advised over the phone that this would take 30 minutes. Had a phone call from the Sale branch on the morning of the appointment. Asked if i intended to put my house up for sale, said it would be dependent on the equity we have in the house. He said the valuation would take and hour and a half and he could send a virtual valuation. It sounded like the guy couldn't be bothered at all. If this is the level of experience you get from someone that is trying to get your business, I would hate to think about the experience you would have selling through this place. Really poor service!

Jon · 5 May 2026

★★★★★ 5/5

Google

As first time landlords, Angela made the experience of letting out our flat extremely painless. Her guidance through the whole process was beyond helpful, and she went above and beyond to answer our endless stream of questions. We also rented with Bridgfords when we first moved in Didsbury in 2017 and had an equally pleasant experience. I would highly recommend anyone looking for property in Manchester/Cheshire to make Bridgfords your first port of call for all needs.

Billysaddress · 13 June 2023

★★★★★ 5/5

Google

I used Bridgfords, Didsbury for the sale of an apartment, and was very pleased with the service. Not only did they act as my estate agents, but I also used their conveyancing service. Angela was consistently prompt and helpful in answering queries and addressing problems, and Louise Pugh at XYZ solicitors was always quick to respond, diligent and clear in our correspondence. It was a trickier sale than I'd anticipated, but went smoothly in the end.

Marcuse · 13 June 2023

★★★★★ 1/5

Trustpilot

Landlords (and tenants!) - avoid this agent

To use a phrase, Bridgfords / Countrywide are an omnishambles, when it comes to being a landlord's agent. Landlords - Do yourselves and your tenants a favour and choose a different agent. You will end up doing just as much work managing Bridgfords (actually Countrywide) as you would managing any issues directly yourself. Two particular incidents that wound me up were when they charged us for work done by a decorator, which the decorator later admitted was never carried out; and secondly after forgetting to charge a tenant for costs due to them, they charged us instead, after deposit refund - without agreement or notice (money they still refuse to refund).

Paul_reflects · 15 April 2026

★★★★★ 1/5

Trustpilot

Got bored of chasing them

Called multiple times to try and get a viewing booked in. Was told multiple times someone would call me back. Got bored of chasing them. They seemed far more interested in getting me to speak to their mortgage broker, and I hadn’t even viewed any houses with them yet! I have no idea how they manage to sell any houses. Quite clearly a load of sales people trying to hit targets and not actually that bothered about selling houses.

Kiwi · 15 April 2026

★★★★★ 5/5

Google

Great service. Elisha was the main person I dealt with. She was always available and present to answer questions and dealt with my enquiries. She is proactive in making sure the property is ready for my move in. I have booked a place through Bridgfords now and will be moving in to it the following weeks. Looking forward to this, communicating with Bridgfords and Elisha has been high quality and simple!

Abdullah · 17 August 2023

★★★★★ 5/5

Google

Angela and her team at Didsbury branch are super helpful. You always get someone at the other end. Very helpful and proactive team .

Ketki · 24 August 2025

★★★★★ 5/5

Google

My flatmate and I used this agency for a property and the entire process from the beginning to the end was smooth. We were updated every step of the way with no delays which made the transition easy and we did not face any problems at all. Particular thanks to Harriet and Louise for helping with the process highly approachable, friendly and professional. I would recommend this agency and their service !

Francis · 13 June 2023

★★★★★ 5/5

Google

I have recently taken ownership of my new property. Lisa & James( Didsbury branch) was a big help in negotiations, quick to respond, and made the whole process seamless from start to finish. Very pleased with the effortless service and would highly recommend the Didsbury branch.

Adam · 11 April 2026

★★★★★ 5/5

Google

Angela and Lisa were fantastic! We got so much support throughout the stressful process of selling our house. Angela and Lisa really kept us informed, honestly, in a friendly manor and in a way that didn't feel pushy at all. It was quite a stressful sale process but non of that stress came from Bridgfords so I wouldn't hesitate to recommend them for a second, it was a great experience. Thanks!

Will · 13 June 2023

★★★★★ 5/5

Google

Bridgefords were super helpful! Eve was great supporting us through the process and had the answers to all our questions.

Emilia · 24 August 2025

★★★★★ 3/5

Google

While we couldn't fault the service and efforts from the staff, the fact they knowingly use awful conveyancers just to make a bit more money from your house sale, ultimately left a bitter taste from the whole experience with them. DO NOT be sold by there 'own conveyancing service'.

Lee4171 · 16 February 2026

★★★★★ 5/5

Google

Elisha has been our lettings agent at Bridgfords lettings, she has been very lovely and very helpful during the renting process and is very prompt with communications. Thank you for making it a nice and smooth process during a stressful time!

Lily · 3 December 2024

★★★★★ 1/5

Trustpilot

Well what I can say! SHOCKING SERVICE.

Well what I can say!! After 7 years we have had enough and made the decision to move after countless problems. I am now having to move away from the area I grew up in and also I have to let my pet dog go after all the problems and YES BRIDGFORDS YOU ARE TO BLAME!!!! When we moved into the property it was just about habitable, it should not of been presented in the way it was but we were desperate. Over the years we improved the property ourselves and made it a nice home and we genuinely felt at home. Problems included heating pump problems, shower problems, we were left without a gas hob for 6 weeks, had to live practically off ready meals. Roof leaks, boiler problems which take weeks or even months to resolve. The penultimate decision to move was made when we were left without heating over the Christmas period, the house ended up like an ice box to the extreme causing massive distress to us and our young children, but they just don't care, waiting days and days for quotes to be accepted. Money comes before Health and Safety with these guys and to top it off we are being harassed to arrange viewings for new tenants, absolute joke. Unlucky for them is that I know property law, probably better than them and I have the right to refuse access to them until tenancy agreement ends. No one from the agency has ever been out to inspect the property in 7 years but they are willing to show people around, for they all know the property could be trashed. Absolutely unprofessional, some staff should be nowhere near the business of real estate. I think they think that payment of rent is just for the property, its not you pay rent for a service to which you do not get! DO NOT RENT A PROPERTY FROM BRIDGFORDS. Its just a shame it has come to this but they are to BLAME FOR IT ALL!! SIMPLE. GOOD LUCK TO WHOEVER MOVES IN!!

REECE · 5 February 2026

★★★★★ 5/5

Google

Bridgfords Didsbury Office has been managing my Let Properties for many years.The Team are always upbeat and knowledgeable. In particular Louise has been outstanding in her advice and support during, between and end of tenancies. Louise gives good advice regarding the existing condition of my properties and any upgrades that may be appropriate. This straightforward approach takes the pressure off the Landlord in terms of anxiety, knowing the Management of my property is in good hands.

Olwyn · 13 June 2022

★★★★★ 1/5

Trustpilot

Absolutely shocking

Absolutely shocking , no chase ups , no progress or updates for my purchase, no follow up , consequently a £400 k purchase failing at the last minute , not qualified to sell houses correctly, , complete garbage im afraid , cost me thousands in abortive fees , totally lied to & lead down the garden path. A waste of 8 months of my life , totally in shock upset & devastated

Melanie · 8 April 2026

★★★★★ 5/5

Google

I’ve been supporting my Dad with the sale of his house and the purchase of a smaller one over the last 6 months. Lisa was our vendors estate agent and looked after us from the minute we booked our viewing to the minute we got the keys for my Dad’s new house. I couldn’t of asked for a more helpful, friendly and professional member of staff to look after us in what’s been an extremely difficult process. The purchase was easy, there was no pressure and Lisa was always on the end of the phone if we had any questions. Thank you for all your help and assistance, it’s made all the difference.PositiveResponsiveness, Quality, Professionalism, Value

Ashley · 25 October 2021

★★★★★ 1/5

Trustpilot

They will try and squeeze as much money out of you as they can

Only 2 issues were ever followed up on out of the roughly 20 issues we reported and that was the broken window and the broken front door. To get the dishwasher replaced it took over 3 months of calling twice a week. Don't be surprised if the person in charge of your tendency at Bridgfords is only leave every time you call. When we complained bout how filthy the apartment was when we moved in we were told by the manager of the Manchester office "well its not going to get a £500 clean". It didn't look like they spent £50 to cleaners. When we spoke to the land lord on it they said Bridgfords took hundreds off the previous tenants to have it cleaned. where that money went I'm sure was to bridgfords profit margains.On moving out we left the place exceptionally more clean than how we got it but still got a very long detailed report of how dirty it was and complained about the issues we reported when we moved in but they never fixed. Bridgfords said this about our deposit on checkout "I would advise that the landlord has decided to proceed with the works themselves, and therefore the offer of £100 to be deducted is a lot less than if we had arranged for the works to be organised through one of our contractors, which was previously advised by myself as a result of the checkout report."They admittedly said they would have charged us a lot more if the landlord did not intervene.when I provided proof of the damage they wanted to charge us for they said I can appeal but it can take 3 months, which I'm sure they know most people need there old deposit to pay for a new one. we did not appeal because of thisI viewed the apartment, it was a nice apartment but dirty we were promised it would be cleaned. On move in day, the apartment looked like it got a quick wipe of a mope and the garbage was taken out. Apart from that it was filthy. Dirt, cobwebs and cigaret puds on the balcony. cupboards were stained. Carpet was was torn around the edges. toilet seat was dirty and heavily stained with fake tan. paint splattered on worktops. dishwasher broken, window broken, wouldn't close. all the furniture in the bedrooms were half broken, drawers fallen down on top of each other the base of some drawers split. couch high stools and tiles were all filthy. oven not properly cleaned thick grease around the seal. carpet stained, curtain very stained.Throughout out tendency we had the following issues, mould growing in bathroom, worktop seal lifting, carpet getting progressively more frayed on the edge where it was coming away fro the seal.

James · 27 June 2024

★★★★★ 5/5

Trustpilot

Holly & Nathanial @ Stockton Heath

I’m so grateful to Nathanial, Holly and Sam at Bridgfords Stockton Heath. They’ve helped me through two moves during one of the hardest times in my life, and their support has genuinely meant the world. They were kind, patient and completely on top of everything. Thank you for going above and beyond for me.

RL · 4 August 2026

★★★★★ 5/5

Google

Shoutout to Elisha from Bridgfords Didsbury branch. We recently had the pleasure of working with her to secure a flat and could not be more satisfied with the experience. From start to finish, Elisha has demonstrated a level of professionalism, dedication, and prompt communication. Thank you Elisha :)

Chloe · 5 June 2024

★★★★★ 1/5

Trustpilot

Avoid

Unfortunately, i read these reviews quite late and I am in agreement with all the negative opinions about Bridgfords Withington. We tried to buy a flat, but when we told them that we have our own mortgage advisor, the communication stopped. When we tried to get updates, they would try to discourage us to continue. They went on making an offer for our maximum budget, despite only having 1 additional buyer who offered 25k less than us. Dishonesty/ lack of transparency and totally unprofessionalism, especially Richard/ Hammad. I am happy I did not use their services, and I now select properties which are not in their portfolio. Quite sure the seller has received a lower offer as well, which is a shame as the flat was superb. Avoid!

Horia · 4 June 2024

★★★★★ 5/5

Google

I’ve just bought an investment property via Bridgfords, Didsbury and have to say how impressed I’ve been with their service. A special thanks to Lisa Millward and Simon for an excellent, professional and totally stress-free purchase. Nothing was too much trouble for them and the whole process from making an offer to completion took less than 8 weeks! I would have no hesitation in recommending them. In addition to the above, I would like to add my thanks to the letting team (in particular Louise Kenny and Ayesha Arifeen) for letting my property to the most perfect tenants a landlord could wish for. Much appreciated!

Julia · 13 June 2021