Trusted Agent profile · Manchester

Bridgfords Manchester reviews

3.3

★★★★★

856 reviews across 2 platforms

731 Wilmslow Road, Manchester, M20 6WF

Bridgfords's office in Manchester, at 731 Wilmslow Road, is rated 3.3 out of 5 across 856 reviews on two platforms, including 404 Google reviews rated 4.7.

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4.7 / 5

404

Reviews on Google

This office

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452

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Manchester office, from every platform, shown as written. First names only.

5/5

Google

In the middle of letting a property with bridgfords, and Eve’s been a pleasure to work with! Thank you!

Blanche · 16 February 2026

5/5

Google

We picked up our key yesterday (12/01/24) and it was such an amazing feeling. Our journey of purchasing our home began with Bridgford and they have been amazing and supportive through out the process. Angela and Lisa, we can't thank you enough for everything.

Marian · 13 February 2024

Agent replied · 12 June 2024

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Recently sold a property in Parrs wood and got fantastic support initially from Scarlett and then substantially from Lisa. We effectively sold twice as the first fell through due to chain issues at my end. Both times the support was excellent including attending the viewing days from which we got all the offers. I would totally recommend them for any future dealings as they break the mould in terms of typical views of estate agents. Thanks ladies.

Gordon · 14 June 2019

Agent replied · 12 June 2024

Thank you for the great 5 star review and recommendation. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to Scarlett, Lisa, and everyone involved at Bridgfords in the Didsbury branch. Kind regards, Sarah.

1/5

Trustpilot

A one star rating is too good for this…

A one star rating is too good for this business! Completely inept from the agent to their so-called professional mortgage broker. Allowed seller's solicitor to harass and bully me and also bombarded me with messages whilst at work but didn't answer calls when I tried to contact them. I am now out of pocket as seller has withdrawn the property even though it still shows for sale.

Jane · 1 August 2024

5/5

Google

Rebecca was very helpful throughout the moving process and made the process nice and simple.PositiveResponsiveness, Professionalism

Bilal · 13 June 2022

Agent replied · 12 June 2024

Thank you for your great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

We have had a seamless experience in finding our new rental property with Elisha at Bridgfords. We have received excellent communication throughout the process, and our queries and requests have been dealt with in an extremely professional manner. I would highly recommend using their services!

Chloe · 14 January 2024

Agent replied · 12 June 2024

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Lisa was incredibly helpful and professional throughout the purchase. Always proactive, and available when needed to be contacted. Highly recommendPositiveResponsiveness, Professionalism

Josh · 25 August 2021

Agent replied · 12 June 2024

Thank you for your 5* review!

5/5

Google

Ayesha was very helpful in assisting us with our new let agreement. She was very responsive and friendly. We would recommend Bridgfords.

H · 17 June 2021

Agent replied · 16 June 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Lisa was very friendly and helpful throughout the whole process, always very responsive to emails and any questions I had. Definitely recommend

Fionnuala · 13 June 2021

Agent replied · 12 June 2024

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Positive experience finding a flat with Bridgfords. Ayesha was very helpful in answering all my questions to the best of her abilities.PositiveProfessionalism

Michael · 13 June 2021

Agent replied · 12 June 2024

Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations

5/5

Trustpilot

Thank you Bridgfords didsbury for all…

Thank you Bridgfords didsbury for all your help. I am very exited to move into my new home :)

Chris · 10 February 2026

1/5

Trustpilot

Confusing marketing

There's a For Sale sign been up on a house we've passed a few times over the past 2 weeks but can't find it on their website or Rightmove. I rang one of the branches to be told, indignantly, I'd rang the wrong office. I pointed out that there is no local office and as this one is relatively close by, I thought I'd try them. He said he had 'no idea' but he'd look. Terrible telephone manner, told him I'd look myself. Tried another office and was told it's not being marketed yet as the owner has been choosing the photos. Fair enough but I asked why the sign was up and was told because it's for sale. Very confusing. Sort yourselves out Bridgfords. Glad you aren't selling our house!

Mrs · 23 October 2023

5/5

Google

Recently sold my house with Bridgford's. Angela and Lisa, and the whole team were professional throughout the process and made a usually stressful process easy. I would highly recommend them because they have excellent local knowledge at meeting the needs of perspective sellers and buyers!- Julie G

Nicki · 15 November 2023

Agent replied · 12 June 2024

Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Selling and buying houses can be stressful. Bridgfords Didsbury has been full of friendly staff who offer help and support. Georgie and Adam have been particularly helpful throughout the process. They have ensured we have been kept updated every step of the way, with a friendly and professional approach and will always go the extra mile to help. Thanks to ALL of you.

Paula · 14 June 2016

5/5

Trustpilot

Aneeka in Sale, Manchester.

Aneeka in Sale was very helpful, welcoming, and knowledgable during our appointment yesterday. She arrived promptly, and was passionate in ensuring great customer service was provided, including assisting us with measurements.

Maisoon · 5 November 2023

1/5

Trustpilot

Bridgford's Halifax

We used Bridgford's in Halifax to sell our property. My main concern with them was that they hardly ever answered the telephone and relied upon an answer machine. Add onto this the fact that on numerous occasions they didn't return our calls. They didn't manage to sell our property and we do wonder if prospective buyers calls weren't returned either.Secondly feedback from them on enquiries, market data and ongoing support and advice was non existent. Overall customer service was poor to say the least.

Andrew · 5 October 2023

1/5

Trustpilot

Well... AVOID LIKE A PLAGUE

Well, where do I start? I don't recommend this agency at all. All the agents are useless. Customer service, professionalism is lacking at Bridgfords. We rented a property back in 2022, that we had to leave because mould and MICE both h&s hazards weren't solved and reported to the council (with someone vulnerable in the property). The flat was very dirty when we move in and now they are trying to charge us for the cleaning. They painted the flat and now they are trying to get this from our deposit. ABSOLUTELY DISGUSTING. we have tried our best to solve these issues, but they have no decency. They always try to blame the landlord but I don't even think the landlord is aware at this point. please look for another agency and make yourself a favour.

MARIA · 3 October 2023

1/5

Trustpilot

Unanswered calls and emails

Unanswered calls and emails. Misleading and wrong information in terms of when a tenant was moving then constant attempts to ignore my instructions in order to extract more money. Terrible service avoid if you can.

Sam · 28 August 2025

5/5

Google

Great friendly and professional service, felt very safe given the current circumstance. Ayesha has been great from start to finish

Jack · 13 June 2021

Agent replied · 12 June 2024

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Ayesha was very organised and quick sending through forms and helping with any queries I had. Very good service. ThanksPositiveQuality

Jonathan · 13 June 2021

Agent replied · 12 June 2024

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Hollie oversaw the purchase of our house and was fantastic every step of the way. She frequently checked in with us to give and receive updates, and helped with resolving issues and chasing up other parties involved in the purchase. Wonderful experience, which was an especial relief as first time buyers!

Lizzie · 13 June 2023

Agent replied · 12 June 2024

Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Our experience as first time buyers has been amazing thanks to the team at bridgfords Didsbury. Angela and Lisa have guided us through the whole process step by step putting our minds at ease when things have been stressful. We will be looking to use bridgfords again for any future endeavours.

Peter · 13 June 2023

Agent replied · 12 June 2024

Thank you Peter for your kind words and 5* review! - Best wishes, Scott @ Customer Care.

1/5

Trustpilot

Unpleasant experience in First Call

Looking at the other reviews seems to be a consistent theme with Manchester branch.I spoke with your staff member (Mrs Flynn) from the Manchester City Centre branch about Flat 11, 53 Whitworth Street, M1 3WS property (link below) and found them quite aggressive to the point where I had to disconnect the call.I viewed the property on Friday, 25th August and had the follow-up call with another team member (Mr Stanton) from a different office who was exceptionally helpful and advised me to email/speak with the concerned member about the offer. Following an email, I spoke with Lydia on Tuesday, 29th August. I pointed out that properties with an EPC rating of D or above would need reviewing post-2024 as per government guidelines for listed buildings. I own another property nearby in a Grade 2 building. The staff member disagreed which is not a problem but their tone of voice was aggressive. Following this, I pointed out that the water heater in the flat was broken for a long time and we couldn't see an electrical certificate - she didn't want to pursue the conversation as apparently the 'tenant did not report it'.I was planning to put in a counteroffer but will now be backing out as do not want to deal with the person and consequentially Bridgefords.Hope this can help improve their future processes.

Kuldeep · 29 August 2023

5/5

Google

Super helpful, up front, good communication, very supportive in my recent purchase of a rental property. Recommend Lisa Millward and Simon Fish highly.

Rebecca · 13 June 2020

Agent replied · 12 June 2024

Thank you for taking the time to leave us this excellent review, it's great to see that the Bridgfords team were once again able to provide their proven, 5* service! Many thanks for the recommendation. Best wishes, Lucy.

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