Trusted Agent profile Β· Manchester

Bridgfords Manchester reviews

3.3

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867 reviews across 2 platforms

731 Wilmslow Road, Manchester, M20 6WF

Bridgfords's office in Manchester, at 731 Wilmslow Road, is rated 3.3 out of 5 across 867 reviews on two platforms, including 414 Google reviews rated 4.7.

Google logo

4.7 / 5

414

Reviews on Google

This office

Trustpilot logo

453

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Manchester office, from every platform, shown as written. First names only.

5/5

Google

If you need mortgage advice I can highly recommend Pamela Huq in the Didsbury branch who secured me an excellent rate and was a pleasure to deal with. The options were clearly explained to me and she went out of her way to ensure that I received my mortgage offer very quickly and without any stress. Thank you Pam!

Eleanor Β· 14 June 2016

5/5

Trustpilot

Great experience with Luke Squirrel

I had a really smooth experience with Bridgfords and this is all thanks to Luke Squirrel, the lettings negotiator who helped me through the process. He was e totally helpful with accurate information and timely response. Thank you Luke !

Olamide Β· 5 October 2022

5/5

Google

A professional and efficient service. Would highly recommend. All staff very helpful, especially Lisa who helped the process run very smoothly.

Faye Β· 17 June 2020

Agent replied Β· 16 June 2024

Thank you for your 5* review of our team and in particular Lisa. I am pleased to see that you would recommend Lisa and the team without hesitation. Kind regards, Emma

5/5

Google

We recently moved house and liaised with Ayesha from the viewing of the property at the beginning of the process, right through to handover and completion. Ayesha's support throughout was incredibly helpful and her team were always courteous and attentive also. They went out of their way to accommodate our needs, even under the difficult time that the move took place, during the Covid Lockdown.PositiveProfessionalism

Greg Β· 13 June 2021

Agent replied Β· 12 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards Lucy, Customer Relations

5/5

Google

Angela and Lisa are absolutely marvellous nothing was too much trouble l couldn't have managed without their help they emailed sent copies on the phone finding out how the sale/buying was progressing can't praise them enough thank you ladies for all your hard work and patience 😊 …

Jenny Β· 13 June 2023

Agent replied Β· 12 June 2024

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

My requirements were quite specific and I needed the property quickly. Courtney at Bridgefords found me the perfect place within two days. The price was surprisingly reasonable and the flat perfect for my needs. Pretty much the best result in four years of living in Manchester. Very grateful.

Trevor Β· 13 June 2023

Agent replied Β· 12 June 2024

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Katie is fantastic - we are so grateful for all her help with our movePositiveResponsiveness, Quality

Gemma Β· 13 June 2021

Agent replied Β· 12 June 2024

Thank you for your 5* review and great comments! Best wishes, Scott @ Customer Relations

5/5

Google

Louise from Bridgfords has been amazing! She is super friendly and communicates with us so well. We’re super happy to be renting with Bridgfords over the next year in our lovely new flat!

Amy Β· 13 May 2024

Agent replied Β· 12 June 2024

Many thanks Amy Smith for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Elisha helped us to find the ideal first home. Really happy with the services, professional and helpful. Would definitely recommend. Thank you ☺️

Michelle Β· 28 October 2024

Agent replied Β· 11 November 2024

Hello Michelle, Thank you for your wonderful 5* review! We're delighted to hear that Elisha was able to help you find your ideal first home. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team

5/5

Google

Lisa from Brigfords has been very helpful throughout and goes through the trouble of explaining things in detail to us. Highly recommended!

Chakrit Β· 18 June 2019

Agent replied Β· 16 June 2024

Thank you for your wonderful and detailed 5* review of our local team. I will of course make sure your kind words are forwarded to the whole team and their Regional Director. Kind regards, Scott

5/5

Google

I found Elisha had great communication skills. I was delighted when Elisha found tenants for my property, thank you, you were very helpful and kind .. regards Mary

Mary Β· 25 July 2024

Agent replied Β· 24 August 2024

Thank you for taking the time to leave us this amazing 5* review Mary. Kind regards Lucy, Customer Relations.

1/5

Trustpilot

Avoid this company at all costs

This estate agents are the worst I have ever dealt with. I have had a deposit issue with them since 2022 and this has remained unresolved because the branch manager is very unhelpful, obnoxious and rude. She doesn’t have the word assist or help in her vocabulary. I have had several conversations with her via email but somehow on my recent contact she has sent a reply citing confidentiality. Yet she has sent emails with personal information and details previously. After that she commands you to call the office phone which is never answered.

Sandra Β· 27 April 2023

1/5

Trustpilot

The worst experience I have ever had…

The worst experience I have ever had with an agency.They are rude and not professional. They pretended to have the money via call before I even received a proper contract for the flat.Then, they told me to get the keys and find the flat by myself. They did not even show me where the flat is. I will avoid to have deals with them in the future.

Simona Β· 4 March 2024

1/5

Google

Horrendous experience from start to finish. House dirty when we moved in, constant maintenance requests ignored. Never answered the phone and incredibly reluctant to help. 3 months since we left still no deposit returned and being charged multiple deductions that are completely fabricated. Couldn’t recommend this company less if you are looking to rent a property.

Freddieleventhorpe Β· 13 June 2022

Agent replied Β· 12 June 2024

Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.

5/5

Google

A consistent and responsive service, resulting in an offer at the full asking price within a few days of the property being put on the market. The valuation was thorough, with excellent results.

Humphry Β· 13 April 2024

Agent replied Β· 12 June 2024

Many thanks Humphry Trevelyan for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

Avoid this agency by all means

Avoid this agency by all means. They attract landlords who will lie to you about the history of the property and it’s current state (mine was infested with massive rats which the landlord claim to know nothing about until I called exterminators who found evidence from a different extermination team)The staff will make promises to you and not fulfil them ( I agreed to take a contract pending they would clean the property, however it was inhabitable for 3 days before the landlord arrived to clean. Agency promised to refund those three days but choose to ignore this state 6 months down the line and this cost me money as the tenant.I have never written a review in my life and I’ve rented for 10+ now and I have experience a lot. I would never recommend this agency even to my worse enemy.

Collins Β· 5 April 2023

5/5

Google

Bridgfords' senior mortgage consultant, Pam Huq, has been advising us on a mortgage. She has been extremely helpful, and has gone above and beyond for us, helping us with many aspects of our purchase, survey and insurance, and often helping us outside of her office hours. I would recommend her to anyone. Thank you Pam!

Saskia Β· 14 June 2016

5/5

Trustpilot

Excellent service throughout the whole…

Excellent service throughout the whole move process. Can’t thank Ben enough as he ensured everything went as smoothly and quickly as possible! Thank you so much again. Highly recommend

Lauren Β· 5 June 2023

5/5

Google

I appreciate your outstanding professional services in marketing the property for rental. Your support has been invaluable.

Mohammed Β· 17 December 2024

Agent replied Β· 24 December 2024

Thank you for taking the time to leave us your 5* review Mohammed! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Lisa and Simon were very helpful as we purchased our first home. Every question was answered promptly

Seamus Β· 13 June 2020

Agent replied Β· 12 June 2024

It is wonderful to read your 5* review! I will make sure your kind comments are passed to our local team. Best wishes, Scott.

5/5

Google

My partner and I have had a really positive experience with Bridgfords. Our contact, Elisha, has been super communicative and helpful throughout the letting process, which has been ace - many thanks, Elisha!

Hannah Β· 14 March 2024

Agent replied Β· 12 June 2024

Thank you for taking the time to leave us your 5* review Hannah Dillon! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

First home - couldn't have done it without them!

I recently bought my first home and couldn't have done it without the help of Chloe, Ryan and Gemma. They offered their support from start to finish and always explained what was happening. They were always there to talk and would reply to emails quickly. They really eased the stress of moving into a new home. I will definitely be using them again in the future and will be recommending them to family and friends who move within the area. Thanks so much to the whole team at Bridgfords x

Leah Β· 28 January 2023

5/5

Google

the process of the sale of our house, at short notice was consistantly supportive, with guidance and advise readily avaialable. lisa was our main point of contact and responded quicky to any concerns or issues, we would like to thank the branch for all its support in concluding the sale, which as ever is a stressful time for all !

Colin Β· 13 June 2021

Agent replied Β· 12 June 2024

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

An absolutely outstanding service. Elisha updated us throughout the application process whilst helping us at every turn. She was very supportive and patient which was greatly appreciated. I would highly recommend this letting agent to anyone.

Will Β· 15 December 2023

Agent replied Β· 12 June 2024

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

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