Bridgfords Manchester reviews

★★★★★ 1/5

Trustpilot

Do not trust them, they will rob you blind

Do not under any circumstances go with these! They will steal from you. They never asked prior to us applying whether we would need a guarantor and because it became obvious we did after application they decided not to go with us and stole our holding deposit from us. We a family with a small child and a baby on its way and they refused to give us our money back. They wouldn't budge a little bit. Not even offer a little bit back. Horrible estate agent that will rob you blind. Do not trust them!!!!

Natalie · 26 January 2024

★★★★★ 1/5

Trustpilot

Zero engagement for deposit return

My tenancy ended on 9th Jan and I emailed Bridgfords to ask how I go about getting my deposit back.Emailed again on 15th Jan saying there had been no reply received to my request.An agent did respond so say someone from the deposit team would be in touch.Chased again on 22nd Jan advising that nothing had been heard - to date zero response.They were very good when it came to take my money. There can be no excuse for the lack of engagement. A dispute has been raised with MyDeposit.

Katherine · 26 January 2024

★★★★★ 5/5

Google

As a landlord, I have worked with a variety of estate agents across South Manchester. The best experience I have had is with Bridgfords in Didsbury. The team there are professional and responsive - They advise what they need from me, communicate well and get things done. I'll be using them again in the future. Thank you.

Stefano · 13 June 2023

★★★★★ 5/5

Google

Elisha has been helpful and responsive.

Matthew · 25 March 2025

★★★★★ 5/5

Trustpilot

We highly recommend Bridgfords

We highly recommend Bridgfords - Whitby. Maddie, Victoria and the team are amazing. They are very approachable, friendly, have excellent communication and also very knowledgeable on the area and of the market.

Mr · 23 January 2024

★★★★★ 5/5

Google

We have had an easy and pleasant journey to buying our first home. I honestly believe it would not have been this smooth if it was not for Angela. She was there from the very beginning and responded to any queries in a timely manner, even out of office hours. She has been very patient and took time to explain how everything works. Thank you so much!

Natalie · 13 June 2022

★★★★★ 5/5

Google

Highly professional and great customer service

Iain · 20 September 2025

★★★★★ 5/5

Google

Thanks to Katie and the team at Bridgfords for the professional and efficient service I received during the process of finding a suitable rental. I can highly recommend them.

Jonathan · 13 June 2020

★★★★★ 5/5

Trustpilot

Great company to deal with very…

Great company to deal with very professional couldn't help me enough would definitely recommend.

Mrs · 15 April 2026

★★★★★ 5/5

Google

I am a landlord of a property that is managed by Bridgfords. I would like to recommend Natalie Bray for the service she provides. Can't be better. Thanks Natalie. Sameh Filobbos

Sameh · 14 June 2019

★★★★★ 5/5

Google

So far so good. Not gone through the whole process yet but I'm happy with the handling of selling my property so far. In fact the photographer is here now and he is a joy. Very professional but friendly. Zahid, the senior valuer is also very professional, knows his stuff, knows the area and I feel I am in good hands. I'm very happy so far.

Jean · 13 June 2022

★★★★★ 5/5

Trustpilot

Bridgfords Denton team was extremely…

Bridgfords Denton team! 5*Denton branch team was extremely helpful, professional and pleasure to dealing with. They helped me to make my move to a new property within a couple of weeks and supported me throughout, including communication with all the suppliers. Megan was absolutely brilliant, she showed great support and care, professional approach in a timely manner. I would highly recommend.

Oleksandra · 5 February 2020

★★★★★ 2/5

Google

Absolutely no issues at all during tenancy- it was only after the tenancy ended that the problems started. The main issue revolved around an accidental overpayment I made for rent. I made a rent payment for the month following the end of the tenancy, which indeed was totally my fault for not cancelling the direct debit. Fortunately, Bridgefords told me that they would transfer it back straight away. Unfortunately, that did not happen. Not for seven weeks. Every single week I would call Bridgefords to chase this refund. I would usually have to try multiple times in a week, as the phone would just ring out the first couple of times. When i finally got through, I would be told that "it was being sorted", or "the accounts department are processing it", yet a week later, after having not received the money, I would be fed the same story. One time, I was told I had to re-send my bank details because they "didn't keep them on record". One hour later, however, I received a call back from them explaining that they had "found them". Another time, they told me that they had transferred the money to my old landlord instead. I distinctly remember this conversation, because at no point did the woman I was speaking to apologise for this, or even explain how and why it happened. She was so casual about transferring my money to the wrong person. After seven weeks of continuous calling and calling, I have finally received the money back. This was my first experience with letting, and it's such a shame that because of this, I will now refuse to ever use Bridgefords again, or recommend them to anybody I know. I understand that the problem was caused by my mistake, and I should accept some of the responsibility, but I was simply appalled with the lack of organisation on their part, and the terrible customer service I received. Daniel Thomas

Daniel · 14 June 2018

★★★★★ 1/5

Google

My daughter rents one of Bridgefords' properties in Didsbury. The agency is extremely slow to deal with repairs. They do not have an adequate response system to emergencies. No helpline. To me, they are ruled only by greed, do not really have any interest in the human side of the business. Quite disgraceful, as a little child was and still is living in a freezing cold flat. Check the complaint system bbefore even consider renting with this company. And also this is not letting me leave a review without a star, which I feel I should do.

A · 14 June 2018

★★★★★ 1/5

Google

We're coming to the end of a 2 and a half year tenancy with bridgfords and I can't express enough how awful they have been throughout. Messing up payments as well as locking us out of our own house and leaving us without heating or hot water for 5 days in November. I feel like I must warn everyone about this agency. I can't wait to move out even though I am only expecting to have problems with that as well. I have rented for years with various different estate agents, and Bridgfords is the only one I have ever had problems with.

Laura · 14 June 2018

★★★★★ 5/5

Google

I bought my property through Bridgfords in Didsbury and I found they were (almost) the only estate agent in Didsbury village centre that actually wanted my business. I have subsequently let out the same property through them twice, and would not use anyone else. On both occasions, they found lovely tenants that were happy to pay the full rent, deposit and agreed to all my terms. Highly professional, great service, and they even calmed me down when I was let down by contractor and my house was a mess. In all my experience with property (purchasing three times, letting out twice) I have never met a more helpful and efficient group of estate agents. Strongly recommended.

Beverley · 14 June 2018

★★★★★ 5/5

Google

Very pleased with the service provided by Bridgfords Didsbury when buying our home, Lisa and Simon were always available and keen to help, from first viewing right through to completion.

Claire · 14 June 2019

★★★★★ 5/5

Google

Lisa was friendly, informative and always readily available to help with any queries along the way. Thanks!

Matthew · 13 June 2022

★★★★★ 5/5

Google

Bridgfords Didsbury have provided brilliant service and support during my move. Excellent communication throughout. Thank you Ella!

Katie · 13 June 2022

★★★★★ 1/5

Trustpilot

Rude staff

Staff from their Manchester office made an unsolicited call to me asking if I would move my property to their estate agent so they could market it for me. When I declined. He preceded to pressure me. When he wasn’t going to get what he wanted, he decided to insult me and drop the phone on me. I called back requesting for an apology, but the lady I spoke to tried to cover for the rude guy. Avoid this company, they are no good.

Michael · 6 December 2023

★★★★★ 5/5

Trustpilot

I have just finalised my offer to rent…

I have just finalised my offer to rent a flat in Manchester. The team at bridgfords have been helpful the entire journey. Peter, the lettings rep, stayed in constant communication with me during the whole process and made it very easy. I completed this offer whilst out of the country and needed it to go smoothly. Peter ensured this happened. Great service

Thomas · 1 November 2024

★★★★★ 5/5

Google

I can highly recommend Bridgfords, Didsbury Branch for their service in enabling me to sell my property. From the first valuation visit, and then through the process of marketing the property, negotiating a sale price, plus liaising with the buyers and solicitors throughout the sale, the team were all friendly, polite, helpful and efficient. They also gave fair and balanced advice on the housing market, and kept me informed of developments at every stage without having to chase them up.

Brett · 14 June 2017

★★★★★ 5/5

Trustpilot

Shout out to Ruari

I dealt with Ruari, who by the way gave the most incredible experience. He went above and beyond to help assist me with my needs. 10/10Im writing this review as the kid deserves the acknowledgment!

Leigha · 6 September 2023

★★★★★ 5/5

Google

Of all the estate agents I’ve been dealing with Angela at Bridgfords has been stand out in her professionalism and efforts to help me find a new home. Her knowledge of property and areas is 2nd to none, Angela always does what she says and steers you in the right direction, I highly recommend

L · 13 June 2023