Trusted Agent profile · Manchester
★★★★★
856 reviews across 2 platforms
731 Wilmslow Road, Manchester, M20 6WF
Bridgfords's office in Manchester, at 731 Wilmslow Road, is rated 3.3 out of 5 across 856 reviews on two platforms, including 404 Google reviews rated 4.7.
Every review we hold for the Manchester office, from every platform, shown as written. First names only.
5/5
GoogleHarriet made things simple when things are usually strenuous, answering questions promptly and making the whole process more streamlined.
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleLouise Kenny was a pleasure to deal with and the whole process was quick and easy - would recommend!
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleGreat experience with letting my property, a fantastic new tenant found without delay thanks to Ella and kept in the loop throughout the process by Louise. Thank you team!
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleLisa Millward is the best Sales Negotiator I have ever worked with to sell a property. You are in luck if you have Lisa taking care of your property.
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
TrustpilotChris Parkin was my mortgage broker
Chris Parkin was my mortgage broker, really helpful I had been told from another company that I would not be able to get a mortgage, Chris went above and beyond to make it happen. We had issues with the lender taking unnecessary time on some issues Chris chased them everyday and I am now in my lovely new home. I will definitely recommend Chris in the future.
5/5
GoogleI have just used Bridgfords to sell my flat in Didsbury. Both Simon and Lisa were great- the flat sold quickly and they always kept in touch with me and helped me chase the process through.PositiveResponsiveness, Professionalism
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotAwful customer service
Awful customer service, do not respond to emails, make you feel like an idiot on the phone for asking questions after not getting responses. absolutely gutted that I have to deal with this company.
5/5
GoogleAngela and her team delivered as promised! Very helpful and polite offering efficient and thorough service and support!
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery professional team, communication was excellent, kept up to date throughout the sales process, I would recommend and use the service in the future. I have now completed and exchanged with no issues,Tanisha and Lisa at bridgefords made the experience very easy and stress free keeping me up to date throughout the process 5*
Thank you for your brilliant 5* review and recommendation. Best wishes, Lucy, Customer Relations.
1/5
Trustpilotmade me complete 5 recaptchas to…
made me complete 5 recaptchas to unsubscribe from their spammy emails. this is a tactic to waste people's time so they give up and stay signed up to emails. why would I need to prove my identity to unsubscribe from emails? even a hacker would have better things to do
1/5
TrustpilotJust don't waste your time
If you want a company of people with minimal care for you and the process, who don't do what they tell you they are going to do, and then when you're trying to find out where things are up to, never answer the phone, Bridgfords are the one.
1/5
TrustpilotLack of communication, unethical and unprofessional Practices
I had a very disappointing experience with [Agency Name]. I initially booked a viewing for a flat that was on sale, only to find out the appointment was cancelled because the flat was sold, and they forgot to inform me.Giving them another chance, I booked a viewing for another property. However, they insisted that I use their mortgage advisor even though I already had one and an Agreement in Principle. When I refused to change my mortgage advisor, they immediately cancelled my viewing appointment. This kind of behaviour is unprofessional and unethical. I would not recommend this agency to anyone.
1/5
TrustpilotI was looking for a one bed flat and…
I was looking for a one bed flat and somehow I was transferred to Dan Mooney, He took two days to get the information about tenants and then email addresses and after he said the property has been rented out. Whenever you try to call him, he doesn’t pick up and anyone who picks up, they don’t want to transfer the call to him, I am from London and now I know why Manchester has a bad reputation, and no work ethics. Avoid this estate agent, and Dan Mooney,
5/5
GoogleAyesha was very helpful in quickly identifying and securing a suitable property for me to move into. Zero fuss and excellent efficiency which took a weight off my mind. Thank you very much.
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotAtrocious Customer Service
Atrocious Customer Service. Have been chasing their Burnley branch for 6 weeks now and have emailed individuals there, as well as their general contact address and no one gives a damn.
5/5
TrustpilotRebecca Farnell was very excellent
Rebecca Farnell was very excellent, from the day of the viewing till the day it was concluded. she was friendly, kind, and her customer services skill was fantastic as well. i reckon you give her a raise. well done.
1/5
TrustpilotIllegal practices
Illegal practices! Referred to the Property Ombudsman because contract was completed by manager, Tammi, and not ourselves, meaning we incurred hundreds of pounds of additional costs. Additional problems included; no marketing of the property, little, if any, communication. Should have gone to any of the other local estate agents.
5/5
TrustpilotAshley - Great Sankey
Ashley, at the Sankey Branch, was brilliant! My offer was confirmed in August 21 and after many date changes I pulled out when the vendors wanted a 'provisional' completion of April 22! Through all that time Ashley kept me up to date and went above and beyond to try and get the sale to completion. She is a credit to Bridgfords
5/5
GoogleProfessional, responsive and courteous. Having dealt with various estate agents over the years, I was pleasantly surprised when dealing with Ayesha of Bridfords. Ayesha worked with us over the whole process, from initial phone call to successful letting our property. We thank her for acting with speed and intent to enable us to secure our home in a time-sensitive situation. A clear channel of communication was maintained throughout the process, keeping us the loop on where we were in the process. Thanks!
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotReliable and helpful
This is a great agency: they put us in touch with our new landlords and were very helpful every step of the way (special thanks to Ash!). They were always easy to reach, responsive and polite. When we arrived at the new place we had a lovely welcome pack waiting for us. Thanks for everything, Bridgfords!
5/5
GoogleI'm having the pleasure of working with Didsbury Brigfords and I am quite satisfied (and impressed really) with the level of service and professionalism they're providing. Angela Tombleson, for instance, made me feel very comfortable in considering a flat as my future home during the viewing. I also appreciated all the staff's courtesy, attention to detail and responsiveness. I do highly recommend them!
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleBridgfords Sales and Letting Agents' Didsbury team went above and beyond to find us the perfect property, showing a deep knowledge of the local market. Excellent service! Very helpful and quick in responding. I had a great experience. Thanks to their expertise, we're now happily settled in our dream home. Truly outstanding service!
Many thanks for your marvellous 5* review Mako. Best wishes, Lucy, Customer Relations.
5/5
GoogleElisha was super helpful and very communicative. 5 stars!
It is wonderful to read your kind words and comments! Thank you for the 5* review! - Best Wishes, Scott @ Customer Care.
1/5
TrustpilotAwful service and expensive fees. Landlords should use someone else.
Been with Bridgfords for a few months and cant really give positive feedback back on any part of their service. They are slow to respond, aggressive and generally useless. Their service centre is completely separate from the lettings team which results on breakdown in communication and poor service. They are great at selling their service to entice you in then run a mile once you are signed up.
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