Trusted Agent profile · Manchester
★★★★★
856 reviews across 2 platforms
731 Wilmslow Road, Manchester, M20 6WF
Bridgfords's office in Manchester, at 731 Wilmslow Road, is rated 3.3 out of 5 across 856 reviews on two platforms, including 404 Google reviews rated 4.7.
Every review we hold for the Manchester office, from every platform, shown as written. First names only.
5/5
GoogleThanks so much to Lisa and the team for helping me with my first property purchase. Responded to questions quickly and honestly. Lisa was always very positive, enthusiastic and pleasure to work with.
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotMade an offer on a property
Made an offer on a property. Which was accepted. Property was removed from rightmove. Had a survey carried out RICs survey 2. Before even getting the Survey report back. The property was back on rightmove. As Bridgfords driving up cost for there commission on property sales. Blaming cooperate client. Very poor practice stay clear of.
1/5
TrustpilotI was tenant for 8 years
I was tenant for 8 years, problems with communication, leaking roof repaired after 6 months, need it to call every 2 weeks to have an answer that "we will contact landlord, team or anyone else in the next 1 hour". Yeah 6 months water was leaking on my head. The best part is that something like that is with everything. Now I'm waiting for my deposit after when I moved out. There is barely any communication, no confirmation and very bad service even at the end of my tenancy. If you like problems and bad service you can do the business with Bridgfords. If you like good service and nice people you need to look anywhere else.
5/5
TrustpilotMortgage adviser at Halifax branch
Lee the mortgage adviser at the Halifax West Yorkshire branch is amazing. I was trying to get my property re-mortgaged and as this was the first time I’d gone through it I was a bit nervous to say the least. The property in question was my dads who had passed away. Lee was brilliant, I did really know what I was doing and I had spoken to many different mortgage advisers. After speaking with them I just through the others just wanted my money but Lee was different. He spent time explaining everything to me and was always there if I needed him. Was hard to get him on the phone but he would email back as soon as he could. He did everything right for me and I highly recommend him. I will be going back to him once my term has come to an end, every time.
5/5
GoogleThanks guys , especially Elisha , you have been amazing and very professional, you are a credit to Bridgefords, thank you .
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleLouise was very helpful and professional. Easy and quick to deal with.
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRented our new property with Bridgfords Didsbury Branch as letting agent. Convenient online referencing and moving made easy by Tili online tool to set up gas, energy and water supply plus Council Tax. Very supportive, helpful and friendly team, thanks to Sarah Mitchell and colleagues!
Hi Christoph Thank you very much for this review and 5* rating! Great to hear that Sarah and the team provided such good service! Kind regards, Jake
5/5
GoogleThank you to Lisa, Simon and the Bridgfords Team. Lisa was very patient with me and saw me through the process, kept in regular contact with updates and very thoughtful about my ongoing move. Really appreciate all the efforts to keep things going. Many thanks.
Wonderful to read Sally, that our local Bridgfords team were able to provide you with such a great experience! Thank you for your 5* review, you comments will be passed onward to the team. Kind regards, Scott
5/5
GoogleThanks to Kostas who was very helpful with our boiler issue. He communicated efficiently throughout the process and kept us up to date. Kostas is an asset for your business. Totally recommend
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
5/5
TrustpilotHighly recommend
Beverly/Nicola and team at the Burnley Branch have been utterly amazing dealing with my property purchase. Super quick responses to emails, calls. Friendly service. I couldn't of asked for a better service. Highly recommended.They are a credit to this company.
5/5
GoogleKatie was brilliant in showing us around the place, prompt and enthusiastic. The process of signing all the documentation and getting to the move in date was made easy by good communication between ourselves and Bridgfords.PositiveResponsiveness, Quality, Professionalism
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
TrustpilotBridgfords Denton
Cant recommend Bridgfords Denton enough. Bought through them recently. The team were so helpful throughout. Great communication, nothing was too much trouble. Aldo used their mortgage advisor, Gemma. She was fantastic. Never dealt with a broker like her! She went through the whole process in detail and always on hand to answer any questions I had! Many thanks to Ryan, Stacey, Adam and Gemma. You guys made what could have been a stressful so smooth!
5/5
GoogleAngela, Elisha and the team have been extremely pleasant, helpful and attentive. First class service!
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleVery pleased with the service provided by Bridgfords Didsbury when selling a flat in Didsbury. Simon and Lisa were extremely professional and helpful and through their competence and tenacity helped complete the sale of the flat in record time. I would recommend Bridgefords, Didsbury.
Hi Ian, Congratulations on the sale of your property. The team aims to be both straightforward and responsible and it's great to see that you were able to benefit from their continued personal service. Thank you so much. Kind Regards, Sarah
5/5
GoogleHaving used Bridgfords to sell my late mum's property, I had no hesitation in using them to sell my own. Just going through the selling and buying process at the moment and am very happy with the service I am receiving from Angela, Lisa and Tanicha at the Didsbury branch. Regular check ins from them keep me up to date with proceedings. Would definitely recommend!
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
1/5
TrustpilotRip off Britain would have a field day…
Rip off Britain would have a field day with this lot I turned down my perfect property once I found out it was it was this terrible company ! How they still in business I have no idea
5/5
GoogleElisha has been responsive, proactive and informative and really made this a very smooth process. Great staff experience!
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotApalling handling of my mother-in-laws…
Apalling handling of my mother-in-laws property. Took a massive %age of the rent, did nothing for the money, never communicated, never responded to messages or calls, left us with a squatting tennant for over a year after being serviced notice, never checked the property properly, never followed up on the deposit so we lost that as well. One star is far too much to give them. I suggest you never consider using this company.
5/5
GoogleThis review is for outclass service from Elisha one of the property agent at Bridgefords Didsbury, who helped me to find house quickly in my given budget and made all process and documentation very easy for me and real quick. Excellent job by herself and whole team.. would recommend everyone Bridgeford lettings Team for finding their dream home.
It’s really lovely to read another 5* review and recommendation Zain. Many thanks, Lucy, Customer Relations.
5/5
GoogleStaff - particularly Katie and Louise - have been fantastic and have remained patient, helpful and available during the process of viewing, renting, moving in and dealing with any issues.
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
1/5
TrustpilotThey are shocking
They are shocking.I emailed & spoke to them at the middlesbrough branch about a property near 2 weeks ago. on the phone i was told the potential move in date was 8/9/24 They told me they would do a video tour heard nothing so chased them to which they came back with a rubbish excuse the tenant hadnt been in touch so they couldnt get into the propertyI withdrew interestThey are shocking at communication & couldn't run a bath
1/5
Trustpilotthey say they are going to call you…
they say they are going to call you back but they dont too many sales reps only interested in their commission very poor service, avoid this company
1/5
Trustpilot4th tennant same issues- damp, mould, negligence
I am the forth tennant leaving my current rental property with the same letting agency and landlord due to the same issues. Mold, damp, negligence and conditions quite frankly not fit for living. I'm breaking my tenancy agreement with permission of the landlord, however never expected to be hit with Bridgfords re-housing fee because quite frankly didn't expect bridgfords to take on this property with a now fifth tennant following years of the same issues not fixed. The 95 year old landlord lord is maybe not able to care for this property but I'm not reviewing him right now. There's something really sinister about a company needing capital gain to the degree that they are willing to miss sell and mislead another tennant into this property a fifth time. Please please stay away.Edit- just noticed that they have a new tennant already from a video viewing alone. Pictures posted of the property are from years ago. Next tennant likely spun the same lines as me, "we are so busy with viewings on this property it's so desirable we can't possibly fit you in, take the video viewing and we advise you to go for it within the next 24 hours before it gets snapped up" there have been no physical viewings of this property whilst I have been here. This is miss selling and pressure sell tactics. The next person will likely have had to pay the same heavy holding fee as me, there rent has gone up by £50 and their deposit by £200 from the 7 month's when I came in with minimal work done on the neglected property. This company is predatory.
5/5
GoogleElisha has made this whole process so easy and I couldn't be more grateful. From the moment I met her she was kind and informative and worked hard to complete the process so that I could finalise the tenancy. She was easy to get hold of and answered any questions I had. If I could give her more than 5 stars I would! Thank you, Elisha.
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
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