Bridgfords Manchester reviews

★★★★★ 1/5

Google

Have a viewing appointment today but nobody's here. Kept us waiting in the rain for half an hour. They said they called this morning to confirm but actually just called 2 or 3 hours ago and we were driving then. No apologies from them and only blaming us didn't answer their call just 2 or 3 hours ago.

Mengmeng · 17 August 2024

★★★★★ 5/5

Google

Lisa at bridgfords was very helpful and professional through a very long and drawn out purchase. I received excellent communication through the whole process and I can’t thank Lisa and the team enough. Will be using Bridgfords Didsbury again in the future. Many thanks!PositiveResponsiveness, Quality, Professionalism

Chloe · 17 June 2021

★★★★★ 1/5

Trustpilot

If I could score 0 out of 5 I would

If I could score 0 out of 5 I would. The worst letting agency I have ever encountered, even my landlord at University was more on the ball that these muppets! The customer service stops as soon as you’ve paid the extortionate agency fees and deposit. We moved into our flat in Didsbury and discovered that the Gas Hop was not working, I went through Bridgefords Maintenance Team to get this sorted, it took them Three weeks to get someone out to look at it, it turned out to be a very quick fix. A month later we discovers a leak from the skylight in the Bathroom and another in the Bedroom, this issue also took forever to get sorted, neither Bridgefords nor HML Properties would except liability for the problem and I had to do all the leg work as the people on both sides hadn’t got a clue!! We moved out of the property in September and the leak was still an issue, but I had given up by then as we had a warm and dry summer! During the start of the COVID 19 outbreak our tenancy was due to run out and Bridgfords wanted us to pay £125 to renew the tenancy, even on a rolling month by month they still were asking us to pay the renewal fee. Luckily the government introduced rights for tenants during lock-down so they couldn’t do anything, they never spoke of it again! They also asked us to pay more rent per month- I refused! We finally moved out of the flat in September 2020, and it started again! 10 days after vacating the property, it was left in a very clean state, better than we had received it I asked for our deposit to be returned. I was passed around until I spoke to a very inhospitable man called Mathew Healey who told us in a rude an abrupt manor that there were cleaning issues with the property and asked for £125 to cover the cleaning costs. I asked for inventory, it stated ‘left at good domestic standard’ he said they had signed it off and that a member of the Didsbury branch had high-lighted the cleaning issues. I asked for photos which took him a week to send over after much chasing up. He advised me to pay, I held my guns much to his annoyance and appealed through DPS and was got almost all of our deposit back. More than half of what they were asking for which was nice. Do not rent through Bridgfords they are daylight robbers and a circus of clowns who haven’t got a clue!

Michael · 19 December 2020

★★★★★ 5/5

Google

Great experience with Brigfords when looking for our first home. Angela was lovely when showing us around properties in the area and was quick to answer our many questions.

Kathryn · 13 June 2023

★★★★★ 5/5

Google

I can’t thank Ayesha enough for her help and support during my rental process. She is friendly, professional, extremely efficient and contacts me regularly to keep me updated. And she has kept me calm when I have felt anxious. I am extremely grateful to her.

Cal · 13 June 2021

★★★★★ 1/5

Trustpilot

Appalling Behaviour/Service

Our experience with an agent at our local Bridgfords has been utterly awful. They have behaved appallingly and their “sales” tactics could be described as bullying. They have used a form of emotional blackmail by using a property (That was Managed by them) we had expressed an interest in as a carrot so that they could sell our house for us. We knew this would be a conflict of interest but they have shown they are so desperate that they would stoop so low to actually try and bend ethics and morality. Would never ever use this company!!

Hannah · 23 September 2020

★★★★★ 1/5

Trustpilot

Uninterested

As a property management company, Bridgfords provides an pretty poor service overall. In fairness, my experience is based on only having one property manager for the Schoolhouse in Manchester - Rebecca. More often than not (including in pre-pandemic times), chasing for a response is necessary. There is a lack of interest in important concerns at the property. The overall impression is that more time and energy is spent on higher value rentals, which are deemed to be more worthy of the time. I guess it's not the work which brings in the commission...

Coco · 11 September 2020

★★★★★ 5/5

Google

Elisha was so helpful and made the process of becoming a tenant for Bridgfords so simple. Would definitely recommend their service!

Michael · 15 December 2023

★★★★★ 5/5

Google

Just sold my father’s house with Bridgfords in Didsbury. They were great throughout the process. Obviously I was bereaved, grieving, and trying to get to grips with the complications of probate, so not always the ideal client. The staff at Bridgfords were fantastic: regular phone calls, keeping me informed, but never intrusive. They were efficient, they didn’t make claims they couldn’t keep, and they were always friendly. Easily the best estate agent I’ve dealt with.

Nuala · 18 July 2023

★★★★★ 5/5

Google

Many thanks, Elisha. You are 110% on the top of the job. It's my first letting experience after so many years, and I had no clue how it worked. You helped me thoroughly in the most efficient & effective way. I was living on an Airbnb and was very stressed, but you are an Angel who is very helpful & friendly. Thanks, Bridgeford, for having such a great team. 🫶🫶🫶🫶🫶.

Nabeel · 15 November 2023

★★★★★ 5/5

Google

Thank you so much Elisha for guiding me throughout this process. I'm happy with the service and patiently replies to all my queries.

Josely · 16 October 2023

★★★★★ 1/5

Trustpilot

Very disappointed

Very disappointed. Cancel 3 appointment just 5 minutes before

Robel · 2 October 2026

★★★★★ 5/5

Google

Would recommend to anyone in need of a superb estate agent. Hands down the best experience I've ever had in renting a place. Katie and Ayesha went out of their way to ensure the whole process ran as smoothly as possible.PositiveResponsiveness, Quality, Professionalism

Alex · 25 August 2021

★★★★★ 5/5

Google

I had an excellent experience with Ayesha, when renting my apartment in West Didsbury. The whole process was co-ordinated while I was living abroad and Ayesha was exceptionally helpful and prompt in her responses. I would recommend working with Ayesha to rent a property.

Edward · 13 June 2021

★★★★★ 1/5

Trustpilot

If only there was 0 rating I could give

If only there was 0 rating I could give. Worst experience with a letting agent ever, they have been withholding my daughters deposit for nearly 4 weeks now claiming work is being completed on the flat after her and her flat mate vacated on the 15th November 2024. When we went to finalise the cleaning on the weekend of the 15th Nov, there were clearly painters in decorating where the leak in the living room was (leaking for most of the tenancy) and a few spots in the bedrooms, I have pictures ofthe whole flat on vacating as proof. However, despite holding her deposit to this date the flat has already been readvertised on the 24th November ready to move into 9 days after she moved out because it is fit for tenancy, as we had left it! ! It is now the 11th Dec and we are still being fobbed off with excuses as to why they are not returning her deposit! Cleaning carpets apparently now!! We left the flat cleaner than when she first moved in and I have already cleaned the carpets. I have sent a complaint to their head office / parent comany, Countryside Residential Ltd and will be following it up by reporting them to their ombudsman! If anyone needs to know who the ombudsman is, it is 'The Property Ombudsman'. I sincerely wish I had read their terrible reviews before she rented the flat. Avoid Bridgefords at all cost!

Sylvie · 11 December 2024

★★★★★ 5/5

Google

Recently sold my flat through Bridgfords. Could not fault. Special thanks to Angela and Lisa- super professional, always accessible and keen to push things through. Highly recommend

Oli · 17 June 2023

★★★★★ 2/5

Google

Similar experience to another reviewer - moved into a flat we’re renting and it was filthy. Eve gave us the keys at the start of our tenancy and showed little concern regarding any of our queries and was clearly in a rush to leave. Her attitude wasn’t great and she gave us quite literally no information on the workings of the flat, stating ‘I just move people in.’ A little more attention to detail would go a long way.

Ama · 19 December 2024

★★★★★ 5/5

Trustpilot

Bridgfords Chorlton

Bridgfords Chorlton provided fantastic service from start to finish. John and Muneer were always on the end of the phone and email. Response to any queries was always dealt with promptly and efficiently. More importantly was the way they managed things when our dad sadly died during the sale process. They were caring and compassionate and still continued to support us through to a successful sale. We really cannot thank them enough.

Pam · 7 January 2022

★★★★★ 5/5

Google

Lisa has been brilliant at seeing my sale through to completion and ensuring everything remained on track. Even my buyer commented on how great she’s been. Also the pictures from bridgefords were very high quality compared to another agent who took some pictures.

Leanne · 13 June 2021

★★★★★ 5/5

Trustpilot

Bridgfords Denton - Seller

Ryan promised to sell our house over the asking price within 3 weeks and he didn't disappoint! You listened to exactly what we wanted and offered great advice. Quick turnaround with initial paperwork, excellent professional photos, perfect advertisement online, overall brilliant communication and reasonably priced (you pay for exactly what you get, well worth going with this team over Ryanair style Purple Bricks). Reliable and professional service offered by all the team, huge thank you to Ryan, Adam, Stacey and Gemma! Can't recommend you all enough!

Gemma · 4 February 2020

★★★★★ 5/5

Google

Really simple and smooth rental process. Great experience with Eve - she was very friendly and easy to contact which takes the stress out of everything!

Kirsty · 24 August 2025

★★★★★ 5/5

Google

Thank you to Angela T for providing excellent service throughout the sale of my property. I highly recommend Bridgfords!

Charlotte · 15 December 2023

★★★★★ 5/5

Google

Very quick and professional service. Our agent Elisha was knowledgeable about both the property and the process. Highly recommend.

William · 15 December 2023

★★★★★ 5/5

Google

Really happy with the service provided by the team in the sale of my Didsbury property. Very responsive at all times - Angela has been great.

Paul · 13 June 2023