Every review we hold for the Manchester City office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleOver the course of a year long house hunting journey, I met many estate agents, but the RR Team Manchester stood out as exceptionally professional, punctual, and incredibly understanding. …
Samia · 22 January 2026
Agent replied · 28 January 2026
Hi Samia, congratulations on your recent purchase. Thank you for taking the time to leave a review about your experience with Reeds Rains - it is much appreciated. Thanks again, Greg.
★★★★★ 5/5
GoogleFrancesca H has been super helpful in the viewing and offer process, she was particularly knowledgeable about the property, very responsive to any questions post viewing, quick on communication and generally really lovely to deal with. Thanks!
Beth · 20 November 2025
Agent replied · 20 March 2026
Hi Beth, thanks for leaving a review about your experience with one of our sales negotiators, Francesca. Best of luck with your purchase. Thanks again, Greg
★★★★★ 5/5
GoogleI’ve been having a few issues with the property I’m renting but Jordan was able to resolve all of them very quickly and in a friendly manner!!
Lena · 28 July 2024
Agent replied · 25 August 2024
Hi Lena, great to hear your property manager Jordan was able to assist with the issues so efficiently. Thanks for leaving the review. Thanks Greg
★★★★★ 5/5
GoogleI cannot thank Joe on the Lettings team enough for his help through the process of becoming a new landlord. He goes above and beyond to make sure you feel comfortable and have all of the information you need. I would highly recommend him to any first time landlords.
Sophie · 19 January 2023
Agent replied · 20 January 2024
Hi Sophie, thanks for taking the time to write this review. I'm delighted Joe has been so helpful and we all look forward to working with you in forthcoming years. Thanks Greg
★★★★★ 5/5
GoogleI recently purchased a property via Reeds Rain and they were brilliant. The estate agent Dominic was really helpful and we also dealt with a sales progressed Laura Croft who was sometimes more helpful than my own solicitor. Thank you for making this whole process painless and easy! :-)
Sabina · 19 January 2023
Agent replied · 20 January 2024
Hi Sabina, thanks for the review. I'm delighted Lara was able to progress the sale efficiently for you. Thanks Greg
★★★★★ 5/5
GoogleSuch a great Estate Agents, the whole team are friendly and so easy to deal with, I couldn’t be happier. Very professional team. Joe Taylor was particularly impressive, always prompt at responding and nothing was too much trouble. Thank you Adrien
Adrien · 22 August 2023
Agent replied · 20 January 2024
Hi Adrien, thanks for taking the time to leave such a great review. I'm delighted to hear you've been so pleased with Joe and the rest of the team. Thanks Greg
★★★★★ 5/5
GoogleBest property management company I’ve worked with! Always replies asap and the team are all so lovely
Chloe · 16 April 2026
Agent replied · 22 April 2026
Hi Chloe, thanks for taking the time to leave a review about your experiences with the property management team. Thanks again, Greg.
★★★★★ 5/5
GoogleLily has been extremely helpful in facilitating requests for access to the flat and communicating with our tenant. Very quick to respond and sort any issues out, thanks!
A · 29 May 2024
Agent replied · 19 June 2024
Thanks for leaving this great review about your property manager, Lily, much appreciated. Thanks Greg
★★★★★ 5/5
Google1st Class service provided by the Rental Management team from finding us a great tenant for our apartment to managing the property for the duration of the lease. Super attentive, fast and reliable. Thank you for everything!
Michael · 20 October 2025
Agent replied · 22 October 2024
Hi Michael, I'm delighted the lettings and property management teams have been so efficient. Thanks for taking the time to leave a review. Thanks Greg
★★★★★ 5/5
GoogleSuper quick move in thanks to Aky. 10/10!
Bethan · 20 March 2025
Agent replied · 20 March 2026
Thanks Bethan!
★★★★★ 1/5
GoogleThe consultant of this property agency seems not professional . I am planning to buy a proptery and I booked one of the viewing. When I met one of their consultant in the property, her attitude was not good. She didnt introduce herself so I dont know what's her name. In the whole viewing, she did not tell me anything about the property and just kept slient. And I asked her something about the property, she just told me she did not know. This was very unprofessional. Blacklist!
Little · 15 February 2024
Agent replied · 16 February 2024
Hi Little Corgi, I'm sorry you've needed to leave this review. I'd really appreciate the opportunity to discuss this with you but I'm assuming Little Corgi is a pseudonym and therefore I have no way of contacting you. Please could you contact me on 0161 236 9088 or greg.davies@reedsrains.co.uk so I can address your concerns and implement any necessary changes. Kind Regards Greg Davies, Senior Branch Manager.
★★★★★ 5/5
GoogleLaura has provided fantastic service. She replied email timely and helped me to push up the process actively. I would highly recommend her if anyone wanna buy a flat.
Yitong · 20 December 2025
Agent replied · 20 March 2026
Hi Yitong, congratulations on your purchase, I hope you are settling into your new home. Thank you for taking the time to leave a review about your experience with Reeds Rains and specifically our sales progressor, Laura. Thanks again, Greg
★★★★★ 5/5
GoogleAbsolutely flawless service and communication from Kirsty Rudd, she has gone above and beyond to help us find our perfect home and i would recommend her to anyone looking to buy/sell. Thanks again so so much Kirsty you are amazing and a total pleasure to chat to.
Hayley · 20 June 2025
Agent replied · 20 March 2026
Hi Hayley, thanks for taking the time to leave such a positive review about Reeds Rains and specifically Kirsty - it is much appreciated. Thanks again, Greg
★★★★★ 5/5
GoogleA massive thank you to Laura, Dominic and Alex who helped me with buying my first home. The experiance overall was super. They were easy to contact, quick to reply and kept me well informed and up to date with the process. Would 100% recommend.
Chantelle · 19 January 2023
Agent replied · 20 January 2024
Hi Chantelle, thanks for leaving the review. We are all delighted you have now completed and hope you are enjoying your new home. Thanks Greg
★★★★★ 5/5
GoogleI rented my first ever apartment with Reeds rains and I couldn’t be happier with the services I was provided. The team was so patient, supportive and understanding with all questions and requests I had throughout my stay at one of their properties, from the first moment that I contacted them in the viewings stage to the moment I received my deposit in the end of my tenancy they have been nothing but exceptional. I am very happy with the amazing service I was provided and I really recommend their services, the agents were unbelievable nice, friendly and helpful specially Danny wills, who helped me until the last second and answered all my many emails with clear and great responses, many thanks and keep up the good work.
Luci · 20 December 2023
Agent replied · 20 January 2024
Hi Luci, thank you so much for leaving this review. I'm delighted you've been so happy with the service you've received from Reeds Rains throughout your tenancy and specifically from Danny. Thanks again, Greg
★★★★★ 4/5
GoogleOur Letting Manager Joe has been very helpful and responsive to our comments on tenancy terms and handover arrangement. We did satisfy on the quality of services especially with our requested rent level achieved.
T · 21 October 2023
Agent replied · 20 January 2024
Thanks for leaving this review about the lettings team and specifically Joe. Thanks Greg
★★★★★ 5/5
GoogleLaura and team have been helpful throughout the sales process. And turned around great photos and viewings to an offer really quickly. Would definitely recommend them.
Neil · 1 February 2024
Agent replied · 6 February 2024
Hi Neil, we are delighted you achieved over asking price and have now completed. Thanks for the kind words and for using Reeds Rains. Thanks Greg
★★★★★ 5/5
GoogleGreat estate agents! Main point of contact has been Mia and she has been very attentive, helpful and communicative. Still in the process of completing the sale however on their end there has been no issue. Do recommend!
Krišjānis · 20 July 2025
Agent replied · 20 March 2026
Hi Krisjanis, thanks for taking the time to leave this review about Reeds Rains and specifically Mia. Thanks again, Greg
★★★★★ 1/5
GoogleUnprofessional and unresponsive. I rented a property managed by this agency and had constant issues with the apartment, none of which were addressed. I asked for repairs, compensation, or at least some communication, but received nothing. Terrible service.
Traian · 20 July 2025
Agent replied · 20 March 2026
Hi Traian, I'm sorry you feel you've needed to leave this review. I can't find your details on our system so not sure if you have the right agent. However, if you could email me with more details I would be happy to investigate - greg.davies@reedsrains.co.uk. Thanks Greg Davies, Associate Director.
★★★★★ 5/5
GoogleGreat experience from start to finish - Laura was always communicative and responded quickly, and was helpful in getting information required. Highly recommend!
Tessa · 23 February 2024
Agent replied · 23 February 2024
Hi Tessa, thanks for leaving this review - we are all delighted you have now exchanged on your purchase - congratulations! Thanks Greg
★★★★★ 5/5
GoogleI had a great apartment viewing with Kirsty yesterday. She was very professional, friendly, and provided clear and detailed information about the property. I really appreciate her help and would highly recommend her to anyone looking for a place!
Hongjin · 20 June 2025
Agent replied · 20 March 2026
Hi Hongjin, thanks for taking to the time to leave a review about your experience with Reeds Rains and specifically Kirsty. Thanks again, Greg.
★★★★★ 5/5
GoogleTalked to Lucy earlier she was so helpful and easy to talk to. Thank you so much !!!
Lydia · 20 December 2025
Agent replied · 20 March 2026
Hi Lydia, thanks for taking the time to leave this review about your property manager, Lucy. Kind Regards Greg.
★★★★★ 2/5
GoogleUpdating my original comment : 17-04-2023: They have compensated on the cost of cleaning based on the gaps identified, which is good step. Images mismatch with check in and check out report.
14-04-2023: i have sent an email to the email address provided below, regarding check in and check out pictures there is a big mis match , as in check out photos, your agent has taken in zoomed in pictures where there is no such picture in the check in report, where as during checkin property was not cleaned professionally, it has dirty contents like sofa, carpet, oven etc , i had to remove all of those with landlord/reed rain consent, your staff is really unprofessional as they didn't had report on what was removed, luckily i had the emails stored with me so i used those as a proof, otherwise you would have charged for those as well.
Ishfan · 24 April 2023
Agent replied · 20 January 2024
Hi Ishfan, I'm sorry you feel you have needed to write this review. I understand you disagree with our findings from the checkout report. Both our inventory (check in) and check out feature a range of photos to help us avoid disagreements. Regarding your deposit I can see you agreed to the deductions and the remainder of your deposit has been returned to you. If you wish to discuss the matter further please feel free to contact me on 0161 236 9088 or at greg.davies@reedsrains.co.uk. Kind Regards Greg Davies, Senior Branch Manager.
★★★★★ 1/5
GoogleVery disappointing experience. The agency failed to provide basic maintenance despite several requests. I reported multiple issues that were never fixed, and I was completely ignored.
Would not recommend renting through them.
Qqq · 20 July 2025
Agent replied · 20 March 2026
I'm sorry you feel you've needed to leave this review. I would be keen to investigate this matter for you but you have not given your name. If you would like to email me at greg.davies@reedsrains.co.uk I'm sure we can get the matter resolved. Thanks Greg Davies, Associate Director.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.