Reeds Rain, Manchester City reviews

★★★★★ 5/5

Google

Jacy is an absolute star, and i love my new home!

Jordan · 21 January 2026

★★★★★ 5/5

Google

Excellent service from a highly professional and responsive team. They were incredibly efficient, helpful, and attentive throughout the entire process. Their speed and quality of service really stood out. Highly recommended!

Qiu · 15 August 2026

★★★★★ 5/5

Google

Francesca and Kirsty have both been great throughout the process. They were helpful, responsive, and always available to share more information about the flat and answer my questions. I really appreciated their support during the viewings and the early stages of the purchase.

Francesco · 22 May 2026

★★★★★ 5/5

Google

A big thanks to Laura Croft and Dominic berry, who I have never met, the scenario being that I live in Canada and own a property in Manchester, that I wanted to sell. So i reached out to reeds rains and I requested that they handled the sale, so from beginning to end, they kept me posted with all developments. And got the price I was looking for. They did an outstanding job, for which I’m truly greatful Thanks.

RSJ999 · 19 January 2023

★★★★★ 5/5

Google

Ryan Wood is amazing!! Has been so helpful in getting my stuff sorted and been very helpful with my tennancy.

WiggleJiggleJiggle10 · 20 October 2025

★★★★★ 5/5

Google

I am very satisfied with their service. We are in touch with Kirsty Rudd initially with the property viewing. From beginning to end she really did amazing job and supported us with updated information.

Tasnuva · 22 July 2026

★★★★★ 5/5

Google

top service - Libby Rycroft was amazing from start to finish - one guy in the office was a great help anytime that popped into the office too - great over all service provided. would 100% recommend - if i didnt have my forever home id use them again just to interact with Libby

Nath · 18 August 2024

★★★★★ 5/5

Google

Only have good things to say about Reeds. Kirsty was my main point of contact and her friendliness and responsiveness have made the selling process stress-free so far.

Agnieszka · 20 July 2025

★★★★★ 5/5

Google

Very professional service from Bethan and scarlet! I have contacted twice regarding letting two different flats. Always on time, same day photos and the next day emails about all information I need. Super quick. Very impressed! Highly recommended.

在人间 · 22 May 2026

★★★★★ 5/5

Google

Can I leave 6 stars please? A truly excellent Service from start to finish from Todd, Laura, Frankie and Greg at ReedsRains . Highly knowledgeable team and superb comms throughout the process. They gave me a full turnkey package recommending the best solicitors who would best handle my high rise leasehold flat sale. I vetted their fees against other Manchester agents before signing and found them at a competitive and going rate for the area. However, If i had known the level of attention to detail, the excellent advice and service i was going to receive throughout the process I would have gladly paid an extra 1% in fees. My BTL portfolio journey ends with the sale of this property. I would say whole hardheartedly after a dozen or so buys & sells you are the best agency i have ever dealt with. I cannot recommend this agency and its staff highly enough. Thank you RR Manchester. Chris H (ex BTL Landlord since 2002)

Chris · 20 April 2025

★★★★★ 5/5

Google

Kirsty from the mcr central branch is a delight to work with and was helpful from start to finish. She always answered promptly and was keen to do so. Can’t recommend her enough. :D

Morg · 15 June 2026

★★★★★ 5/5

Google

Kirsty showed me around a property in Manchester and was amazing! Approachable, knowledgeable and reliable. She managed to get back to me with my queries promptly. Thank you Kirsty!

Soraya · 20 May 2025

★★★★★ 5/5

Google

ReedsRains throughout my sale process were very helpful and supportive. The first offer I had fell through, though no fault of RR. It was all down to the purchaser who because of language problems did not understand the purchase process in the UK. However after I chose to reduce the price, I had another offer which has all gone well. I would like to commend Jess at the Whitworth St office in Manchester. She has been very supportive and understanding. Communication has always been very good either by phone or email. I would also like to thank Greg and Todd. I would certainly recommend the team at Whitworth Street to anybody wishing to sell in Manchester City Centre. Charlie

Charles · 19 January 2022

★★★★★ 5/5

Google

I recently worked with ReedRains to get a property, and I couldn't be more pleased with the service. Laura, who managed the process, was professional, helpful, and always available to address any questions I had. She made the entire experience smooth and straightforward. Her manager, Greg, was also supportive, ensuring everything stayed on track. Both Laura and Greg displayed a high level of professionalism, making my property purchase seamless. I highly recommend ReedRains for anyone looking for excellent service and a hassle-free experience.

Nuhu · 20 March 2025

★★★★★ 1/5

Google

MERCHESTER BRANCH，HERRIBOR ！！ New build apartment in city center. In the first year, the tenant only rented for one year. The next year, another tenant destroyed my SINK and sofa. You guys sent me several emails asking me to pay for the repairs. I was surprised and asked why you didn’t deduct the deposit? you guys just keep asking me to pay for that, you said because i am the owner, i have responsibility to do the repairs, Hello, my apartment is new build !! and all the furniture is new. i am curious that did you guys check the room when the tenant moved out? did you know there are something broken? you guys just charge me the handling charge month by month with handle nothing. Absolutely ridiculous. In the third year, another tenant signed a one-year contract but only rented for 8 months. How did you deal with it? The answer is, you said they had already found a new tenant and asked me to confirm immediately. You guys called me so many times and said to me that you guys already did the background check were OK after checking, but the fact is this new tenant did not pay the rent from the beginning. not only that, he use my house as AIRBNB. By the fourth year, the tenant still hadn’t paid the rent, you asked me to find a lawyer to collect the unpaid rent. and just casually told me that we didn’t buy any insurance so all the expenses i have to pay by myself. You guys also said that you could introduce a lawyer to me. How nice! in this 3 years, renting my apartment out to 4 tenants, the apartment is in a shabby state when you get it back. What are you doing? Do you know how much I have lost so far ? over GBP 30K, and lot of time !! most of your agent is awful, I went to your manager, no reply. I wrote to your company and even the complaints department, also no reply. Completely failed to fulfill the responsibility of being an agent "To help you, here’s our round-up of what to look for in a competent and professional agent: “ Which written in your website, But in fact you are doing the exact opposite, this is the biggest lie. the above is what i learned, it was my nightmare. you are no longer my agent effective immediately !!

Candy · 20 March 2025

★★★★★ 1/5

Google

I’ve been using their full property management service for over 18 months, but my experience has been disappointing. While they handle rent collection and tenancy renewals adequately, they consistently fail when more effort or follow-up is required. For example, there was a critical safety issue with a fire door that needed urgent attention through the developer. They failed to coordinate with the tenant or ensure the work was completed within the deadline. Despite my repeated requests for quotes to address the issue and discussions to understand the delays, they have ignored my emails and requests for calls for months. Their neglect has left me dealing with serious non-compliance issues, which is unacceptable from a property management company. Additionally, I would caution against trusting their 5-star reviews. The agent who signed me up pressured me to leave a glowing review, which I thankfully didn’t. The same agent failed to collect the emergency key of my property from the developer, causing further complications down the line. If you’re looking for genuine full management services, I wouldn’t recommend this company.

Yacoota · 20 March 2025

★★★★★ 5/5

Google

Completed on our first home yesterday! Jess from Reeds Rain Manchester City centre office was amazing from start to finish! As first time buyers the process can be very overwhelming and she was very informative and helpful with any questions we had the entire process! Even going out of her way to help us secure the information required for us to meet our completion deadline! Strongly recommend! Thanks Jess!! :)

Lauren · 19 January 2023

★★★★★ 5/5

Google

Kirsty was super helpful showing us round and highly attentive in her follow ups including listening to what we want and finding us additional options. Would highly recommend.

Abi · 20 April 2025

★★★★★ 5/5

Google

I am more than happy to leave a review for the team at ReedsRains who have managed the letting of my property over the last six years. All the staff I have ever dealt with have always been highly professional, efficient and helpful. With …

Ian · 20 February 2026

★★★★★ 5/5

Google

Thank you to Laura Croft at the Manchester branch for all the help given to ensuring the sale went through as quickly as it did. We were dangerously close to our buyer losing their mortgage offer (no thanks to Truss) and the help provided got the sale moving to complete before that happened. Also thanks to Dominic Berry at the same branch. Both brilliant at their jobs, personable &professional.

Mia · 19 January 2023

★★★★★ 5/5

Google

Thank you to Kirsty who’s been a massive help yesterday at the viewing. She’s very helpful and professional on leading us and solving our questions. We really appreciate it.

Thierry · 27 March 2025

★★★★★ 5/5

Google

Francesca has been a great help with the process of selecting our first home. All the viewings were professional and she was very knowledgable about each property.

Tom · 20 April 2025

★★★★★ 5/5

Google

Great service, they have been completely involved in the renting process from beginning to end. Mr Sid Chowdhury has been really helpful and kind throughout the process and beyond.

Santiago · 20 March 2025

★★★★★ 5/5

Google

Although I didn't buy the property I went to see - Kirsty was a lovely estate agent and very helpful in the follow-up :-)

Frazer · 20 April 2025