Every review we hold for the Mallow office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotTotally Disgraceful
Totally Disgraceful. We heard that Sherry FitzGerald was a professional company, but how far from the truth was this. We sold our residential property with them. They found a buyer, but at this point everything went so wrong. A member of staff gave the potential buyer the key and let them enter the property unsupervised. We were unaware of this until we got a call from a neighbour stating the potential buyer had moved a static caravan into the rear garden by craning it over the roof. At this point the potential buyer had no insurance in place, they damaged the interior of the house and they were planning on living in the static caravan rent free before the contract was exchanged. The staff at Sherry FitzGerald did nit check the property to ensure this did not happen. You can imagine the extra stress this put on the seller as the interior of the property had been destroyed and there was a static caravan in the rear garden. If the sale had fallen through, I would have been in a world of pain as it would be up to me to put the house back to being sellable again. The directors of Sherry FitzGerald were concerned, not for the customer, but their business. We had nearly two weeks of stress and getting extra engineer reports completed. I would not recommend their services.
Paul · 7 May 2023
Agent replied · 24 August 2024
Dear Paul, We understand how upsetting this situation has been for you and your family. The actions taken by the third party were unprecedented, and in our 40 years of business we have never encountered such a situation before. As we previously communicated with you, once we were made aware of this incident our team proactively brought the matter to a close. We have investigated the matter in full and despite it being highly unlikely such an incident will ever re-occur, we have put extra precautions in place to protect our clients. The unauthorised actions taken by the third party were inexcusable and beyond our control. We hope that now your sale has closed you can put this distressing incident behind you. Kind regards, Ann O’Mahony
★★★★★ 5/5
GoogleI have purchased a property through Jayne ,she was very supportive and attentive throughout our journey of buying.
She even gone above and beyond for us.we are so grateful for the service that was given by her .I highly recommend Jayne from Sherry FitzGerald Mallow for any purchases.
Dr · 18 April 2024
★★★★★ 5/5
TrustpilotMegan Ford⭐️⭐️⭐️⭐️⭐️
We recently sold our house with the professional expertise of Megan Forde from Sherry Fitzgerald.Megan made the process flow so smoothly and efficiently.We were kept updated and her confidence and dedication meant we were never in doubt of a successful sale.Thank you Megan for a wonderful experience.Paul and Sandra Corcoran
Sandra · 5 March 2024
★★★★★ 5/5
GoogleVery good to deal with all the staff were so understanding as it’s a hard transition for anyone buying or selling but there experience showed Thank you Goretti
Goretti · 18 June 2023
Agent replied · 17 June 2024
Thanks Goretti, delighted to be part of your property journey. Best wishes for the future from all at Sherry Fitzgerald O Donovan Mallow.
★★★★★ 3/5
TrustpilotI appreciate that the basics were…
I appreciate that the basics were delivered, but the process lacked a sense of care or attention. It felt more like I was going through a system than being supported through a service.
Zofia · 23 June 2025
Agent replied · 29 May 2026
Good morning,
We appreciate you taking the time to give feedback. We would appreciate an opportunity to speak with you about your experience.
Please email your contact details to customercare@sherryfitz.ie and we will be in touch asap.
Kind regards,
Sarah
★★★★★ 5/5
TrustpilotExcellent & highly professional service
We are so grateful to Julian, Michelle and the team in the Castleknock office for the highly professional, efficient and supportive service they provided for our elderly mother in the recent sale of the family home of 58 years. The house went on the market shortly before the lockdown and despite this we managed to complete the sale on 26th June. We were kept informed every step of the way and they were accessible and responsive if we had any questions. They always had our mothers safety and wellbeing as a priority. As a family we would highly recommend Sherry Fitzgerald.
Barbara · 28 June 2020
★★★★★ 5/5
GoogleJayne was excellent from the first moment we met. She was professional, friendly and always answered our questions, We can’t recommend her enough!
Ally · 10 April 2025
★★★★★ 5/5
TrustpilotWonderful experience with Sherry…
Wonderful experience with Sherry Fitzgerald when I recently sold my house.
DEIRDRE · 13 January 2026
Agent replied · 21 March 2026
Hi Deirdre
Thanks for your review, it was a pleasure to work with you and we wish you all the best for the future.
Kind regards
Sherry FitzGerald Blackrock
★★★★★ 5/5
GoogleMichael and the team are the perfect partners for any Sales and Rentals you have being honest, efficient and professional. A pleasure to deal with.
Danos · 18 June 2023
Agent replied · 17 June 2024
Thank you for your kind words, much appreciated from all at Sherry Fitzgerald O'Donovan
★★★★★ 5/5
TrustpilotCouldn't have done more
Worked with Sam at the IFSC branch. Very knowledgeable about our development, professional, courteous and pleasant throughout. Both Chris and Sam struck us as less hard sell and more 'tell us how it is'. They knew the market extremely well and even though COVID-19 intervened, they still got a great buyer and a great price with the deal completed in a very timely manner. Absolutely excellent, wouldn't hesitate to use them again. Thanks Sam and Chris.
John · 1 July 2020
★★★★★ 1/5
TrustpilotPlaced an order and then there was no…
Placed an order and then there was no further update from the agent for over a month.I called them for update then the agent called back and ask what can they help me???After the call they asked me to increase the offer, it is totally fine but should be more proactive. Will not consider them in the future.
Tat · 14 April 2024
Agent replied · 24 August 2024
We appreciate you taking the time to give feedback. We are sorry that your experience with us was unsatisfactory. We would appreciate an opportunity to speak with you.Please email your contact details to customercare@sherryfitz.ie we will be in touch asap.Kind regards,Sarah
★★★★★ 5/5
TrustpilotResidential House Sale
Ed Reilly came to value our home in anticipation of us going to market. After our first meeting with Ed it was clear he had a wealth of knowledge and understanding of the current market so we did not hesitate to appoint him which transpired to be a great decision. Not all sales go smoothly , however with a calm and problem solving approach the sale was completed. Ed was fantasic to deal with , always promptly returning my calls and handing any issues with the utmost professionalism as did his team in the office. For any future purchases or sales we may endeavour on within Eds scope area there would be no one else we would choose.
Noife · 12 September 2024
★★★★★ 1/5
TrustpilotVery annoyed with sherry fitzgerald…
Very annoyed with sherry fitzgerald tallaght. Mislead about a few things during the already stressful process of buying apartment. I was told on a couple of occasions that furniture was included so I gave all my furniture to charity shop, only to find a completely empty apartment to move into. Have to now spend money I don't have to buy a whole new set of furniture on Christmas week. Very unprofessional people.
Annoyed · 21 December 2024
★★★★★ 5/5
GoogleMichael sold our house in Castlepark, right from the start he was extremely professional, he also gave great tips on how to best market the house, the follow up and updates were excellent, we were delighted with the whole process - Jone and Jayne in the office were an excellent support, I would highly recommend this auctioneer and they are 5 stars plus thank you
Aoife · 23 July 2023
Agent replied · 17 June 2024
Thank you Aoife for your kind words, its much appreciated - Michael, Joan & Jayne
★★★★★ 5/5
GoogleGreat service. Very helpful and pleasant to deal with
Jo · 16 November 2025
Agent replied · 16 April 2026
Thank you Jo for entrusting us with the sale of your property Michael, Jayne & Joan
★★★★★ 5/5
TrustpilotWe recently sold and purchased a…
We recently sold and purchased a property with the lucan branch. From our first meeting with Thomas to our last meeting with Philip they were completely professional and obliging in all our requirements . We also like to thank all the office staff who were always there to help with any queries
Alan · 28 July 2025
★★★★★ 5/5
TrustpilotBrilliant service from Sherry Fitz
Brilliant service from Sherry Fitz. Really recommend Conor in the Bray office. I had originally gone with another prominent auctioneer in the area, and even though Sherry Fitz were slightly more expensive they totally wiped the floor with the alternative. In the grand scheme of things we actually sold our property quicker and got a better price for it so saving us money in the long run. Highly recommended +++++
Paul · 7 May 2020
★★★★★ 4/5
TrustpilotBrenda Mulcahy is a professional
Brenda Mulcahy is a professional, enthusiastic agent. She organised the sale of my house drawing in a lot of viewers and handling offers sensitively. Achieved a sale above asking price. She is backed up by a professional team and they took the stress out of selling.
Ramsay · 1 September 2023
★★★★★ 5/5
GoogleI have used the Mallow office for rentals for a number of years and for a sale recently. They are highly efficient and were a pleasure to deal with at all times. Joan, Jayne and Micheal thank you for the great service.
O'Briens · 26 August 2024
Agent replied · 24 October 2024
Thank you for your kind words Clare, best wishes.
Michael, Jayne & Joan
★★★★★ 5/5
TrustpilotBuying and selling a house
Great service given by Sherry Fitzgerald especially Tony Kavanagh and Lorraine Scully in the buying and selling of a house earlier this year. It is a very stressful time but having a knowledgeable , professional and approachable team to work with made the expeience so much better . Highly recommend them .
Beatrice · 12 December 2022
★★★★★ 5/5
TrustpilotI have used Sherry Fitzgerald to sell…
I have used Sherry Fitzgerald to sell my family home in 2022 I found Nick Popplewell very professional helpful and got house sold at a great price without any hassle .Job well done Thank you Rosemary Spelman
Rosemary · 19 January 2024
★★★★★ 5/5
GoogleMy husband Mark and I recently sold our home after 17 years and purchased a new build in Mallow. Everyone kept telling me how stressful this is and while we encountered a few issues along the way without the support, expertise and guidance from Jayne this move may not of been possible. I will forever be grateful to Jayne, Michael and Joan and have no hesitation in recommending Sherry Fitzgerald O’Donovan Mallow to anyone. They went out of their way to support us on our journey 😊
Deirdre · 18 April 2024
★★★★★ 5/5
GoogleI would 100% recommend this agency to anyone looking to buy a house in the area. They were very helpful and always eager to answer questions and guide us through and offer us advice without hesitation. They were very quick to offer us updates along the way and all in all the most wonderful bunch of people I have ever met.
Amal · 18 June 2023
Agent replied · 17 June 2024
Thank you Amal , we wish you well in your new home, Michael , Jayne & Joan
★★★★★ 5/5
GoogleGreat service from the time we walked in to the shop until the time our house was sold. They also have a great website where you can see appointments and bids in real time. Michael and Jayne looked after us so well and delivered on all their promises. They were a pleasure to deal with.
Linda · 23 July 2023
Agent replied · 17 June 2024
Thank you Linda,
much appreciated - Michael & Jayne
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