Trusted Agent profile · Mallow
★★★★★
277 reviews across 2 platforms
53/54 Main Street, Mallow, P51 Y928
Sherry Fitzgerald O'Donovan (Mallow)'s office in Mallow, at 53/54 Main Street, is rated 4.3 out of 5 across 277 reviews on two platforms, including 102 Google reviews rated 4.9.
Every review we hold for the Mallow office, from every platform, shown as written. First names only.
5/5
GoogleExcellent service, very friendly and supportive throughout the process of managing this rental. Very open and professional at all times, they kept me up to date throughout the process. Thank you to all the team. Would highly recommend.
Thanks Trish much appreciated
3/5
TrustpilotSherry Fitzgerald as Mortgage Brokers
My review actually relates to Sherry Fitzgerald's mortgage broker service.I was disappointed with the service but my situation was complicated by the fact that I was remortgaging and staff shortages in PTSB and in fairness to Sherry Fitzgerald when I complained they eventually dealt with it to my satisfaction.So I would simply say to potential customers that you keep a very close eye on the process as the banks are short staffed and the brokers can lose focus when it's such a drawn out process.
5/5
GoogleSherry Fitz have been handling the renting of my property in Mallow for a number of years. I have never had any problems. Service has been excellent and communication always has been professional and courteous. Highly Recommended
Thank you Brendan, we really appreciate your business Regards Joan
5/5
GoogleExcellent support by Joan and Jayne from rental house to buying a home , highly recommended.
Thank you Jumshith, Best wishes to you and your family in your new home. Michael, Jayne & Joan
5/5
TrustpilotSherry FitzGerald Letting
The Team at Sherry FitzGerald Lettings have been amazing to deal with! They kept us up to date throughout the whole process from viewing to getting the keys. They were excellent at coming back to us when we had questions or didn't understand anything. Really super nice team- Delighted to be renting with them.Eimear & Rory
2/5
TrustpilotAt least lock the house up after viewings!!!
While the staff where very pleasant to deal with in general 2 things really sub standard.The first was that on visiting the house 2 days after they conducted a viewing i went to check the house and found the back door had not been locked and had been swinging open for since the view, surely one lesson of being an estate agent is lock up the house before you leave. in response i got a lame sorry.The second was that before the sale was complete the buyers want access for builders to take measurements, the sherry fitz agent then let them tear wall paper off the wall of one of the bedrooms. I asked for an explanation by phone, email and was studiously ignored.
1/5
TrustpilotTerrible company to deal with
Terrible company to deal with, I was looking to buy a house, we arranged for a viewing and they didn’t even show up or bother to let know they can’t come. So I was left waiting for an hour until agent finally answer her mobile phone, oh sorry didn’t you get my mail? No I didn’t. They also lie to you about the house, pushy, they don’t know anything about the house they are selling. They do know offcourse there are 3 bids on the house allready. Bad vibes tbh and will avoid them at all cost. Classic case of market leaders not caring about buyers, they deserve to go bust. I was dealing with greystones locations, avoid.
5/5
GoogleHighly recommend sherry Fitzgerald mallow. Currently renting with them since November 2022 and Joan in reception went above and beyond for us in order to suit which house we wanted. Always friendly and beyond helpful.
Thanks Edwina for your kind words, you were a pleasure to deal with from start to finish...Best Regards Joan
5/5
TrustpilotWe bought our first house recently and…
We bought our first house recently and I would highly reccomened Nora. She is very dedicated and professional. Nora answered any questions and was reachable date night, weekends and even during her annual leave. Thank you again for making our journey so easy
1/5
TrustpilotDon't go near them
Don't go near them. Sherry fitzgerald Sandymount. Overpriced our house and then told us to except a way lower offer. Only that we stuck to our guns and held out for a higher price. They randomly organised viewings not taking into account that my mother was elderly. Never stopped pressurising her to sign contracts eventhough she had no were to go. Absolutely terrible I would reccomend going to the other auctioneers close to them in Sandymount so sorry now we didn't.
5/5
Google5/5 - Exceptionally helpful and professional; could not ask for better.
Thank you for your kind words Brendan. Michael, Joan & Jayne
1/5
TrustpilotPurchased new house through Sherry Fitz
Bought new house where Sherry Fitz are the selling agent. They were on to me every week till the contracts were signed and after that, you will be lucky to get a reply. Never communicated about upgrade option, as a result, I now need to pay more if I want things changed because they didn't do their job. Typical "Big Company" with no sense of responsibility towards customers... There are better agents out there who will sell, let and manage your property 100 times better than Sherry Fitz so AVOID!!!
3/5
TrustpilotIf you are renting
If you are renting, you are legally entitled to the FULL rental history of the property. it must include every past rental and not just the last one.. This should be given by the estate agent BEFORE you move in. Then contact the RTB to verify all information is correct. Your rent should not have risen all through 2017 or during Covid restrictions 2020. Any rent between December 24th to July 2021 could only rise by a maximum of 4% annually. The 4% rule for RPZ has now been replaced and they can not add 4% since July 2021. Check RTB.ieFor rent increases.Failure to supply the FULL rental history is a breach of tenants rights and RPZ rules.Get a solicitor or threshold to check over your lease agreement and check what your legal rights are as a tenant and what your landlord is legally required to provide. Always know your rights and use the law as it should be
5/5
GoogleFrom the very first contact, you can feel the professional yet considerate approach. Joan's communication, follow-ups, actions and feedback are exactly what you would ask for from the services. Couldn't recommend more!
Thank you Dalibor, good luck with the new addition "Bruno" to your family... Regards Joan
3/5
TrustpilotSlow
Found any sherry Fitz franchise I've tried to contact to be very slow to respond if they responded at all.
1/5
TrustpilotUnfortunately I am living a nightmare…
Unfortunately I am living a nightmare due to Sheery Fitzgerald. Im renting an apartamento for 2600 eur/month for almost 6 months and still didnt receive any one for Maintance and inspection. I currently dont have hot water neither heating system, for 2 days. They dont give any support, and the answer is "we need to wait", no other option presented. They "makeup" the apartment for the view before renting, when you move in, you start finding that the apartment is totally in bad conditions. Repeating, it is a 2600 eur/month apartament, now a old one. If you looking for a rent, do not rent with Sherry Fitzgerald, after signed the contract you are totally alone!
1/5
TrustpilotAvoid their incompetent Lettings agents
We used SherryFitzgerald to manage our rental property in D8 for 2 years. During the period, they inspected the property 4 times and told us it was all ok to be re-let. However on my own inspection I found serious water damage in 3 area that were totally ignored and cost 1000’s to put right. After a complaint was raised and followed up, nothing was admitted so we fired them! They are incompetent and just want to churn properties. Avoid! Avoid! Avoid!
5/5
GoogleVery proffesional and easy to deal with.
Thank you, best wishes in your new home. Michael, Jayne & Joan
1/5
TrustpilotMy personal experience with their…
My personal experience with their Galway branch in particular Tony Kavanagh has been very negative, issues dealt with in a highly unprofessional manner.
5/5
TrustpilotOutstanding service from start to…
Outstanding service from start to finish.
5/5
GoogleA challenging sale given the property location however Ed surpassed what I ever expected in terms of sale price. The service that he and his office provided was second to none and I would happily recommend Sherry Fitzgerald O Donovan to any of our friends and family.
5/5
TrustpilotA very positive experience
Barry Ensor in the Rathmines office was a pleasure to deal with, I always felt he was looking after my best interest, he was really helpful and always ready to offer advice. I felt he gave a very professional service and I would highly recommend Sherry Fitzgerald to anyone thinking of buying or selling a property
1/5
TrustpilotTerrible experience from start to…
Terrible experience from start to finish. Rented me an apartment with dog urine ava mold everywhere. Very slow to fix things during the tenancy. Kept my deposit at end for no reason.
Dear Liz, Thank you for taking the time to leave feedback. We are sorry that your experience with our lettings franchise office was unsatisfactory.We would really appreciate an opportunity to speak with you. If you could email your contact details to customercare@sherryfitz.ie we will be in touch asap.Regards,Sarah
5/5
Trustpilot100% would recommend
100% would recommendWe just recently got our keys! I had an outstanding experience with Ronan Richardson (mortgage broker) from SherryFitz. He was always on the ball making the entire process smooth an efficient. The level of service provided was excellent and I highly recommend his service!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Sherry Fitzgerald O'Donovan (Mallow)'s Mallow office has 277 reviews across two platforms: 102 on Google, 175 on Trustpilot (across the whole business).
Sherry Fitzgerald O'Donovan (Mallow) Mallow is rated 4.3 out of 5 across all 277 reviews, and 4.9 out of 5 on Google from 102 reviews.
Sherry Fitzgerald O'Donovan (Mallow) Mallow, 53/54 Main Street, Mallow, P51 Y928.
