Sherry Fitzgerald O'Donovan (Mallow) Mallow reviews

★★★★★ 1/5

Trustpilot

Actually non-professionals stay away

Actually non-professionals stay away. Their agent discussed my private information with a third person, this one told me all about it. When I asked for closing dates they were always elusive. I was in the lead for a house for over two weeks without anyone making further offers. When I called to find out where we were in the negotiation as soon as I got off the phone after 1 minute a new offer came in. The lack of transparency and the lack of professionalism of the agent makes me suspect that there is something dishonest going on. In the end I withdrew my offer despite being very willing. When it comes to investing my money I want answers to my questions and I want to deal with serious people not kids. Sheery f. Go hoe the fields! Dear Sarah thank you for your interest, but I honestly do not intend to waste any more time with Sherry fitzGerald. By the way, the day after I withdrew my bid and went out. Your agent sent me an e-mail trying to push the price further outside the online auction. Shameful stuff.Fortunately, there are serious agencies in Dublin that publicly announce bidding deadlines on their sites. And deadlines for house viewings. They don't play games to raise an extra EUR 2,000. When a customer has to invest over 500K in Cash. I'm just telling you that your agent lost a 570k cash sale, to try to pull in an extra 2000k. The house is still for sale today.

Claudiano · 1 April 2024

★★★★★ 5/5

Google

We sold our family home this year facilitated by Michael O' Donovan and his team in Sherry Fitzgerald O' Donovan in Mallow. Throughout the preparations, subsequent viewings and final dealings, Michael and Joan advised us and kept us fully informed of all developments, helping us to navigate this sometimes difficult and emotional journey. Calls to the office were always promptly dealt with or returned. For these reasons along with Michael's calm professionalism and Joan's warmth and good spirits on the phone, I have no hesitation in recommending this auctioneering team in Sherry Fitzgerald O' Donovan.

Mary · 10 July 2025

★★★★★ 5/5

Google

Highly recommend Sherry Fitzgerald O'Donovan. Micheal, Joan and all their staff are very professional and guide you through each step of Selling your property. They are approachable and friendly and a pleasure to deal with.

Ann · 16 November 2025

★★★★★ 5/5

Google

Sherry Fitz O Donovan Mallow, are a fantastic team to deal with. They sold a house for us last year, the house was sold before the “For Sale “ sign even went up ! Everything was made very easy for us & they collected our post for months after! I would highly recommend them for any property needs. Patsy & Alan Cambridge

Patsy · 18 April 2024

★★★★★ 5/5

Google

Thank you so much to Jayne and the team at Sherry FitzGerald O’Donovan. A very professional team that kept us up to date at all times throughout the sale process. I highly recommend them, it was a very a stress free experience.

Clare · 18 June 2023

★★★★★ 5/5

Trustpilot

Pippy Proger - Excellent service from 1st viewing to getting the keys!

We recently purchased our new home through the Sherry Fitzgerald Dun Laoighre office and I have to say we were both very happy with the overall process and we were especially happy the Sherry negotiator, Pippy Proger. Even after going sale agreed Pippy was always available to us and worked tirelessly to ensure a smooth and on time closing.

Damien · 18 May 2024

★★★★★ 5/5

Trustpilot

5 stars for Tallaght office

Ronan and Sean in the Tallaght office office helped us with the sale of our dad's house after he died. The virtual staging helped to show the house in a more contemporary way. And queries we had, were promptly handled. Professional service overall.

Robert · 8 May 2026

★★★★★ 5/5

Google

Had a great experience purchasing our first property through Sherry FitzGerald O'Donovan. Staff were kind, helpful and always a call away with any questions or issues needing resolving.

DavidDes89 · 19 December 2025

★★★★★ 5/5

Google

Very happy with the service provided. Open, transparent and informative communication throughout. Dealing with the team was very easy. Michael, Jayne and Joan were very approachable and always helpful. My family and I were very happy with the outcome. Thanks.

Clive · 18 June 2023

★★★★★ 5/5

Google

As a first time buyer, I couldn't have dreamt of a better experience! Jayne is so knowledgable and kept me up to date at every stage! Joan is an absolute star! No question or concern was silly or too small! The whole team is great! I would 100% recommend Sherry Fitzgerald O donovan Mallow to everyone! 10/10 service

Danielle · 18 April 2024

★★★★★ 5/5

Google

From Valuation, to fantastic photos and promotion, leading to an offer on first viewing, Michael and his team provided a first class service, keeping me informed on all aspects throughout, to completion of sale. I highly recommend this firm.

Fiona · 18 June 2023

★★★★★ 5/5

Trustpilot

House Sale

Ed Reilly, Sherry Fitzgerald has just completed the sale of our home. I found Ed and his office staff very professional right through the process. I chose Sherry Fitzgerald because they had a very good knowledge of properties in the area. It was a pleasure to deal with Ed and his team. The house photography was excellent and the sale was handled professionally. I would have no hesitation in appointing Ed and his team to sell a property for me in the future.

MlByrne · 9 April 2025

★★★★★ 5/5

Trustpilot

Professional

I had a great experience working with Linda Christopher from start to finish. She was professional, responsive, and made the whole process feel straightforward and stress-free. Communication was clear at every stage, and she was always available to answer questions or provide guidance when needed.

Miss · 18 March 2026

★★★★★ 5/5

Google

Thank you to Michael and his team for their excellent professional service in a recent house sale and I would highly recommend them for any future sales or purchases. Best wishes for the future.

Marion · 23 July 2023

★★★★★ 1/5

Trustpilot

We as a customer we have right to know…

We as a customer we have right to know what is the reason for unsuccessful. I have applied for more than 10 houses not even one I got a viewing. I understand there is a huge demand and applications. But I have applied at the very first moment it is posted. We are a full time working with clean record and I have mentioned it to them in my intro. I really don't understand how transparent they're in this process. It leads to doubts of internal dealings and unfair procedure. I appreciate you technology of automated process but when customers are spending time to fill in details and showing serious interest. Isn't your options to take your time in reviewing the application fairly to give an opportunity for the serious applicants.

Hemanth · 8 September 2023

★★★★★ 5/5

Trustpilot

Sherry Fitzgerald's communication with…

Sherry Fitzgerald's communication with us throughout the sale process was impeccable. The sale's agent Ronan Healy was so professional and friendly it was like talking to a friend everytime we discussed the process. He made everything so easy for us.

Helen · 6 January 2023

★★★★★ 5/5

Trustpilot

Ruth Willoughby Enniscorthy

We worked with Ruth Willoughby from the Enniscorthy branch in selling our property. She was very professional throughout. She was also willing to go above and beyond and hosted an open house on a Saturday. Her communication skills were excellent, always prompt to reply/ return calls. Thanks Ruth.

Suzanne · 26 July 2024

★★★★★ 1/5

Trustpilot

Unprofessional and very disappointing

My property was a new townhouse in a very sought after attractive area. When I enlisted my property with SF they promised they had a database of interested customers and my house will sell quickly. I was under the impression that the size of SF would work for my benefit but I turned out to be wrong. I was "just another customer". There was no personal touch or effort put into selling my house. In fact they brought the digital team to do the marketing piece a day AFTER I moved out, when the house was a total mess and without staging anything - showing the house "as is" (and actually worse). At one point the agent advised me to sell the house at a lower price than the one THEY recommended to list the property under. So either they overpriced the property or they didn't deliver! Either way I found their service very unprofessional and very very disappointing.

Liat · 4 January 2022

★★★★★ 1/5

Trustpilot

Deceptive advertising and shortsighted customer care

I went into the Westport branch of the franchise to enquire about the cost of a valuation, I was told there would be no charge ( to quote their website ' Thinking of selling your property? This is a free service and there is no obligation to engage our services, so if you need a valuation for selling your property we're ready to help. ).Nobody showed up for the first appointment, I had to chase confirmation of the second subsequent to which I received an email informing me there was a charge of €200 plus vat for the valuation as I had mentioned during the viewing I was considered marketing the property myself.

Noel · 4 August 2023

★★★★★ 5/5

Trustpilot

Instructed Sherry Fitz to sell my home…

Instructed Sherry Fitz to sell my home this year - just after the post-Christmas lock-down.The environment was uncertain and stressful. Their quiet competence and confidence was just great. We worked out the pre-sale spending budget, and they were active with meeting my requirements. The standout for me was when there was a bump in the sale path, they were proactive and honest. They also behaved very ethically when dealing with the bidders which I found comforting. Overall, I can't imagine talking to a different agent when selling again. I dealt with Barry Ensor and Andrea Whelan in Rathmines office.

Ger · 21 October 2021

★★★★★ 5/5

Trustpilot

I have just bought my very own and…

I have just bought my very own and first home through them guys. Brilliant experience. Highly recommended. Amy was excellent. She was knowledgeable, helpful and made the whole process incredibly easy. On completion day I have received a little lovely present and a card 😊 thank you for all your help and great support!!! Simply the Best!!!

Kristina · 16 December 2023

★★★★★ 5/5

Google

It was an absolute pleasure both selling my old house and buying my new house with Sherry Fitzgerald O'Donovan. I received great guidance, advice and support throughout the process. The team went over and beyond to answer all my questions and dealt with every query with great patience and understanding. I am so grateful to Michael, Jane and Joan for making this experience so worthwhile and now that I'm settled in my new home, I look back and realise the huge effort and dedication that went into making this journey possible. Thank you to all the team! Míle buíochas!

Eleanor · 18 June 2023

★★★★★ 1/5

Trustpilot

Really hate using Sherry Fitzgerald,

Really hate using Sherry Fitzgerald,In the process of buying property. I was interested in a property in Maynooth. I was obliged to register with their on line bidding system so as to give my offer. I was immediately out bid by 1st time buyer who would never get loan approval on this property as there were substantial alterations needed. If you want an auction try bidx at least you know everyone is playing the same game. So, if your selling with Sherry Fitz I wont be bidding unless its an absolute bargain pitched way below market value.

Olive · 26 May 2023

★★★★★ 2/5

Trustpilot

Big in size, small in spirit

We recently bought a new build in Longwood and, sadly, our experience with this agency was less than positive.

J · 14 December 2025