Every review we hold for the Mallow office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSFOD have managed a rental property on my behalf for over two years. They have been nothing but professional in marketing, securing appropriate tenants and managing the property during this time. They are very responsive to queries, action manage required maintenance activities and generally keep me in the loop. I would highly recommend SFOD if you are looking for someone to manage a rental property.
Kate · 16 February 2026
Agent replied · 16 April 2026
Thank you Kate, MIchael, Joan & Jayne
★★★★★ 1/5
TrustpilotHorrible experience renting with them
Horrible experience renting with them. I visited the apartment that had faulty balcony door, which they said would be fixed before I move in. It was not fixed, the house was extremely dirty with food residue in the fridge, many light bulbs not working (they fixed it after a week). Right now, more than 2 weeks after moving in, the balcony door is still not fixed. I’ll never rent with them again.
Bruno · 11 December 2025
Agent replied · 21 March 2026
Dear Bruno,
Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and take feedback like this seriously.
We’d appreciate the opportunity to speak with you directly so we can better understand the situation and work towards a resolution.
Please email your contact details to customercare@sherryfitz.ie, and a member of our team will be in touch as soon as possible.
Kind regards,
Sarah
★★★★★ 5/5
GoogleMy wife and I had the pleasure of dealing with Michael and Joan on the recent purchase of a family home, from the very beginning of the journey we knew we had made the correct decision in dealing with this agency. The first visit we had with Michael we knew that we were in safe hands he guided us from the first viewing to sale agreed to sold. He was always there to help advise and reassure, while back at the office Joan is effervescent in her approach to costumer service and is all ways there help and aid in this journey. It what can be a stressful and often frustrating time in purchasing your forever home we simply can not recommended sherry Fitzgerald mallow (Michael and Joan) enough.
Kevin · 18 June 2023
Agent replied · 17 June 2024
Thank you Kevin for your kind words, its much appreciated, you were both a pleasure to deal with from start to finish, we wish you all the best in your new home...
★★★★★ 5/5
GoogleI have had absolutely the best experience with Sherry Fitzgerald O’Donovan. When buying my house I dealt with Michael who was absolutely fantastic and messaged me nearly every day to give me updates in regards to the house. His help and effort was second to none. I am currently renting my property, I went back to them for help and I can’t explain how much help they have giving me in renting my property. Joan looks after everything in regards to the house for me and without her I would be completely lost! I have never experienced this quality of care from a team ever! Joan is one of the nicest and kindest people you would ever be lucky enough to meet! I can’t recommend them enough
Dylan · 18 June 2023
Agent replied · 17 June 2024
Thanks Dylan for your kind words, much appreciated, you were a pleasure to deal with from start to finish in both the purchasing and the rental of your new home ..
★★★★★ 5/5
GoogleExcellent service from the day we first met Michael - Pauline my wife, would say ‘a trues gentleman’. No pressure, always calm and so helpful.
Joan, Michael’s Receptionist is really the one that keeps Michael in check according to my wife!! Nothing was too much trouble for Joan. Not being familiar with the Irish System of selling a house, Pauline would ring and she would say “Joan said ..........” or “ I’ll get Michael to ring you”
What a team !! Must not forget Jane - the quiet one in the office, always there to offer advice and support but just like the other staff!
Thank you all for getting us through a lot of hurdles but you got us to the finishing post!!
Alan · 18 June 2023
Agent replied · 17 June 2024
Thanks Alan & Pauline for your kind words, you were both a pleasure to deal with at all times... best regards Michael, Joan & Jayne
★★★★★ 5/5
GoogleHaving dealt with the sale of a property recently, I would highly recommend Sherry Fitzgerald O'Donovan. From start to finish, Michael, Jayne and Joan were always at the end of a phone, their advise and professionalism is outstanding. You always got a return call if you missed them. I dealt mostly with Michael Jnr, a true gentleman. Joan runs the office with experience, knowledge and a light heart.
I would highly recommend this efficient, professional and friendly team, they make a difficult process very easy.
Anna · 18 June 2023
Agent replied · 17 June 2024
Thank you so much Anna for your kind words, its much appreciated- Michael Jayne & Joan
★★★★★ 5/5
GoogleI have had a great experience when purchasing my house through Sherry Fitzgerald O’Donovan. I found that Michael O’Donovan and Joan Kelleher are a great team and provide a positive experience throughout the buying process.
Michael O’Donovan works to remove barriers that might infringe on the purchasing process. He is very knowledgeable in his field. Michael is friendly and happy to provide information to ensure that the buyer is fully understanding of how the buying process works.
Joan Kelleher has a wonderful way of dealing with clients. She is also very knowledgeable and willing to support you should you need it. She has a great sense of humour and will put you into a positive frame of mind should you have any worries along the way. She is willing to listen to your concerns and will try to remove barriers should that be possible.
Michael and Joan are a great team and will provide you with a positive experience when purchasing/ selling a property.
Theresa · 18 June 2023
Agent replied · 17 June 2024
Thank you Theresa, we really appreciated your business, the best of luck in your new home, Michael & Joan
★★★★★ 5/5
GoogleAs a first time buyer with many questions, I find that in my dealings with Sherry Fitzgerald, it could not have gone better. The receptionist Joan was super friendly and jovial making my experience even better. My agent Jayne was also very helpful in answering all my questions and even after moving in , I still managed to get help with them. They have been great in making my first time buyer experience very memorable. Happy to be a new Mallow Resident.
Simon · 18 June 2023
Agent replied · 17 June 2024
Thank you Simon, Best of luck in your new home,
Michael, Joan & Jayne
★★★★★ 1/5
TrustpilotProfessionalism = 0/10
The professionalism of this agency is 0/10.
Me and my girlfriend were trying to found an house to rent by ourselves, but alone in this house crisis is difficult to reach someone before others, so we decided to contact S.F. Agency:
The first appointments went great, with a lot of positive feedback and illusions of care of the customer, but at the clue, when we were ready to sign for a cozy home that we liked a lot, the agent disappeared. No more emails and no more appointments.
We asked for news and the response was: “the landlord has to think about his options.
Would you like to visit again this other house? (that we didn’t like and the agent perfectly knew, because we spoke about it)”.
After answering that we would like to have another appointment to discuss the opportunities, the agent disappeared again, this time forever.
I really hope that your chances of getting a house will be better than ours, but try to find it yourself instead of giving this agency the opportunity to illuse you.
Simone · 23 May 2026
★★★★★ 5/5
GoogleI had the pleasure of dealing with Michael and Joan at SFO’Donovan in Mallow when selling a house recently. Nothing was too much trouble for these wonderful people, any unanswered call (rare) was returned within the hour and any query was dealt with with speed, efficiency and good humour. I would highly recommend this business and want to say a sincere thank you to them. Barbara Lucey.
Barbara · 16 December 2025
Agent replied · 24 December 2025
Thank you Barbara for your kind words , much appreciated -Michael & Joan
★★★★★ 5/5
TrustpilotLong-Term Tenants - Excellent Service
We were tenants of a Sherry Fitz property for almost 7 years, and were always happy with how they handled our inquiries. They were also very helpful when it came to us moving out, and accommodated us when we needed to change the date. SF also returned our deposit promptly. Incidentally, Paul, who was responsible for conducting the intermittent inspections, was an absolute delight!
Patrick · 7 September 2026
★★★★★ 5/5
GoogleI worked with Jayne and found Jayne very professional and easy to deal with. Most importantly she was very knowledgeable about the process as I purchased via my pension and always kept me informed. Can't ask more than this. Would highly recommend.
Derrick · 16 February 2026
★★★★★ 5/5
Google"Throughout the journey of parting with my family home, Sherry Fitzgerald Mallow were alongside, offering advice on valuation and practical tips on property presentation. The online brochure showed the property at its best. SF managed the viewings and potential interest speedily and effectively.
Professional and personable at all times, Michael O Donovan and his team made the entire process much easier than I had anticipated".
Dorothy · 16 December 2025
Agent replied · 24 December 2025
Thank you Dorothy, you were a pleasure to deal with from start to finish,
Michael, Joan & Jayne
★★★★★ 5/5
TrustpilotI just wanted to give a shoutout to…
I just wanted to give a shoutout to Pippy Proger, the real estate agent who helped us buy our new apartment. She was absolutely fantastic throughout the entire process! One thing that really stood out to me was how prompt she was - every time we had a question or concern, she was right there to help us out.And the process itself was incredibly smooth. Buying a new apartment can be stressful, but Pippy made everything feel easy and straightforward. She was always available to answer our questions and address any concerns that we had, which made the whole experience much more pleasant.Overall, I would highly recommend Pippy to anyone who's looking for a top-notch real estate agent. She's professional, knowledgeable, and a pleasure to work with. Thank you, Pippy, for helping us find our dream home!
Egor · 11 March 2023
Agent replied · 24 August 2024
Many thanks for your kind review Egor, we wish you all the best in your new apartment.All the team at Sherry FitzGerald
★★★★★ 5/5
TrustpilotThis company is amazing especially Mark…
This company is amazing especially Mark Lawlor. They sold my house quickly and efficiently. It was really easy to catch Mark on the phone for any queries. He did a great job in getting the best price for my house whilst having great integrity by giving transparent information both to me and to the buyers. He guided me and provided excellent advice from start to finish. I give Sherry Fitzgerald 5 stars and will definitely use them in the future. They are a little dearer than other companies but it's worth it for a seamless service. I got a valuation from another company for the same house and they valued it €105k lower than what Sherry Fitzgerald valued it at and obtained so Sherry Fitzgeralds valuations are more accurate.
Jessica · 7 February 2023
Agent replied · 24 August 2024
Many thanks for your kind review, we wish you all the best in the future.All the team at Sherry FitzGerald
★★★★★ 5/5
Trustpilot🌟🌟🌟🌟🌟 Outstanding Service from Sherry…
🌟🌟🌟🌟🌟 Outstanding Service from Sherry FitzGerald Trim!We recently purchased our first home with the amazing help of the team at Sherry FitzGerald Trim, and we couldn't be happier! From start to finish, the experience was seamless and enjoyable, thanks to David and the entire team.David was absolutely fantastic, his professionalism, attention to detail, and genuine care made us feel supported and confident throughout the process. He always took the time to answer our questions (and there were many!), guiding us every step of the way with patience and expertise.The whole team deserves a huge shout-out for their friendliness and efficiency. They truly went above and beyond to make this milestone in our lives extra special.If you're looking for a trustworthy, knowledgeable, and genuinely caring team to help you find your dream home, we wholeheartedly recommend Sherry FitzGerald Trim! Thank you for making our dream come true!Thank You Karolina & Jakub
Caroline · 6 December 2024
★★★★★ 1/5
TrustpilotWe sold a house in Galway with Sherry…
We sold a house in Galway with Sherry Fitz. I really regret choosing them. We did had some bad luck. The agent had an illness mid way the sale and then another agent had to sell it who'd no interest as, our property was small. But also, their process is to only do viewings twice a week. If people couldn't make those viewings they wouldn't show them the house. It definitely didn't show the house to all those who might have been interested. The second agent didn't follow up with several people who'd shown interest, despite me asking if she did. Over all, there far better agents in Galway who are flexible and will do more work to show your house. Before you sell, contact a few agents as if you are buying and see how easy the make it to view a house etc. Wish I'd done that.
Mh · 21 June 2025
Agent replied · 29 May 2026
Good morning,
We appreciate you taking the time to give feedback. Given the serious nature of your comments, we would appreciate an opportunity to speak with you as soon as possible.
Please email your contact details to customercare@sherryfitz.ie and we will be in touch asap.
Kind regards,
Sarah
★★★★★ 5/5
GoogleA great service from start to finish,we bought our house through sherry Fitzgerald and Jane and Joan were always on the other end of phone to answer any questions or they would go find out information for us,they kept us up to date from start to finish and were great to give advice,I look forward to showing them the house when we complete the extension as they were abig part of our Journey🏡
Aisling · 18 June 2023
Agent replied · 17 June 2024
Thanks Aisling, looking forward to seeing that extension! Best wishes from all the team at Sherry FitzGerald O' Donovan Mallow.
★★★★★ 5/5
TrustpilotProfessional
I had a great experience working with Linda Christopher from start to finish. She was professional, responsive, and made the whole process feel straightforward and stress-free. Communication was clear at every stage, and she was always available to answer questions or provide guidance when needed.
Her knowledge of the market and attention to detail really stood out, and I felt supported throughout the purchase of my new home. I would highly recommend her to anyone looking for a reliable and efficient estate agent.
Miss · 18 March 2026
★★★★★ 5/5
TrustpilotHighly recommend Castleknock Sherry Fitzgerald Auctioneers
Hi,I would like to sincerely thank Eoin Mallon and Julian Cotter of the Castleknock branch of Sherry Fitzgerald, for their first class customer focussed service, in executing the recent sale of our house.Julian inspected our house two months, prior to placing it on the market and gave us advice on how we could make changes to improve the sale price. Ultimately, Julian’s advice proved to be invaluable and resulted in a far greater price for our house. Both Eoin and Julian were able to focus our decision making process entirely and took all the stress out of the whole selling process. Unfortunately, over the last 25 years we have had poor experience with two different auctioneers in Castleknock. However, Eoin and Julian went far above and beyond what we have previously experienced, with their passionate, knowledgeable and very expert skills.As a result, we couldn’t recommend a better team than Sherry Fitzgerald in Castleknock and we will have no hesitation in utilising their services in the future.Best wishes,Marie and Michael
Ireland · 24 September 2024
★★★★★ 5/5
GoogleFriendly and professional service provided from start to finish. The house sale progressed just as outlined during the very first meeting with Michael. Jayne and Joan kept us up to date at every stage and were always available to offer advice and solutions to any queries raised. I highly recommend Sherry Fitzgerald O'Donovan. Well done and thank you to all the team. I'm going to miss the chats with Joan.
Hilda · 18 June 2023
Agent replied · 17 June 2024
Thank you so much for your kind words Hilda, you were a pleasure to deal with. Wishing you and your family all the best for the future. From Michael, Jayne & Joan
★★★★★ 5/5
GoogleWe have recently bought a house through Sherry Fitzerald agency. Throughout the whole process they were really friendly, helpfull and answered all our queries very fast. We would like to thank Jayne particularly as she pointed us to our dream house that we are very happy with :)
Jarmila · 26 August 2024
Agent replied · 24 October 2024
Thank you Jarmila, best wishes to you and your family in your new home.
Michael, Jayne & Joan
★★★★★ 5/5
TrustpilotSherryfitzgerald O'Leary Kinsella
From the start when I met the yeam from Sherryfitzgerald O'Leary Kinsella it was a professional, well organised and pleasant. They kept me well informed at every step of the process. From how to prepare the house for viewings to making sure all my paperwork was in order. Any query I had was promptly dealt with and felt they were working diligently on my behalf at every stage.
PATRICK · 22 May 2026
★★★★★ 5/5
GoogleSo professional during the whole process of buying our house, Michael was fantastic to deal with. Always kept in touch & kept us updated, always extremely helpful. We would very highly recommend Michael & the team at Sherry Fitzgerald O’Donovan. They definitely offer a five star service.
Gerry · 25 August 2024
Agent replied · 24 October 2024
Thank you Gerry, best wishes in your new home.
Michael, Jayne & Joan
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