Trusted Agent profile · Mallow
★★★★★
274 reviews across 2 platforms
53/54 Main Street, Mallow, P51 Y928
Sherry Fitzgerald O'Donovan (Mallow)'s office in Mallow, at 53/54 Main Street, is rated 4.3 out of 5 across 274 reviews on two platforms, including 102 Google reviews rated 4.9.
Every review we hold for the Mallow office, from every platform, shown as written. First names only.
5/5
GoogleWe found Sherry FitzGerald in Mallow to be an extremely friendly, hard working and honest team of people who have excellent interpersonal skills when dealing with buyers and sellers. I would have no hesitation engaging with them in the future and highly recommend the team to anyone within the property market.
Thank you Manuel for your kind words, much appreciated - Michael, Jayne & Joan
5/5
TrustpilotCatherine - Sherry Fitzgerald, Trim
My first dealings with Catherine was months ago when she returned my call about a property for sale. Catherine was honest and to the point concerning all dealings and although that particular property didn't work out I was assured that the right one would turn up, and it did. Catherine was available to take a call or returned a what's app message promptly. I was always made aware of what was happening and expected timelines which gave a welcomed security to the unknown day to day unraveling of the sale. I was successful in my purchase and subsequently chose Catherine to sell my own property because she is a professional genuine person that understands the importance and impact of her dealings in a very big decision for most people. Everybody I dealt with in Sherry Fitgerald Trim office were helpful and a pleasure to deal with, I would highly recommend them.
5/5
GoogleI recently sold a property with Michael, he was extremely professional, knowledgeable, responsive and was a gentleman to deal with. Michael went above and beyond. Joan and Jayne was extremely helpful to answering any questions and a pleasure to deal with. I would highly recommend Michael Sherry Fitzgerald O'Donovan Mallow. Thank you Michael and to all your team.
Thank you Carmen for your kind words, its much appreciated - Michael, Jayne & Joan
5/5
TrustpilotNathan was excellent and professional.
We just purchased our first house with Nathan and it was a great experience from start to finish. He was welcoming, friendly, informative and just a nice guy. Always replied back within the hour and very professional. Great experience and a massive thank you Nathan.
1/5
TrustpilotI had a dreadful experience with Sherry…
I had a dreadful experience with Sherry Fitzgerald Kinnegad office and still 2 months on no one has been in contact to discuss. Avoid at all cost if you are considering selling your home .
Dear Ruth, Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience with our franchise office in Kinnegad and take feedback like this seriously. We’d appreciate the opportunity to speak with you directly so we can better understand the situation and work towards a resolution. Please email your contact details to customercare@sherryfitz.ie, and a member of our team will be in touch as soon as possible. Kind regards, Sarah
5/5
TrustpilotAisling has been so helpful throughout…
Aisling has been so helpful throughout this whole process. She always got back with answers to my queries promptly and kept me updated as to how the construction was going. Buying a house and moving can be exhausting and stressful but when you have someone reliable looking after you, it takes some of the pressure off. That’s what Aisling did for me.
5/5
TrustpilotRachel Cooney Sherry FitzGerald Financial Services
Rachel is amazing! She completely took the stress out of buying my own home. I was well informed at all times of what needed to happen to move through each stage of the mortgage process, the expected timeframes and how to minimise potential pitfalls.Rachel is a top class broker with great product knowledge of all the products each lender and life insurer offer. The features and benefits of each product were super well laid out so it was easy to see which lender, rate and insurance were the best for me to go with. I'm grateful for all her help throughout and her colleague Jane's help at the later stages for drawdown and would recommend anyone to apply for a mortgage through her.
5/5
GoogleI would like to thank Sherry Fitzgerald O Donovan Mallow for their professionalism in recently selling a property on my behalf, especially to Joan, Michael & Jane for their outstanding communication and genuine care and support. I would highly recommend Sherry Fitzgerald O Donovan Mallow.
Hi Caroline, thank you so much for your kind words, much appreciated - Joan, Michael & Jayne
1/5
TrustpilotDeposit holders
I rented a house with my ex girlfriend, unfortunately we broke up. She contacted the real estate because I was leaving the house to include another person in the contract, they made an agreement with my ex to pay only her part because they will sell the house in 2 months. After this they decided to try to find some excuse for don't pay back complaining about the mattresses, luckily we had pictures to prove was so bad. Later on was excuses about don't have acess to his father account because he passed way. An huge company should not support this kind of things.
Hi Juliano,We appreciate you taking the time to give feedback. We are sorry that your experience with us was unsatisfactory. We would appreciate an opportunity to speak with you. Please email your contact details to customercare@sherryfitz.ie we will be in touch asap. Kind regards, Sarah
5/5
TrustpilotRecently got a mortgage and Nora was a…
Recently got a mortgage and Nora was a great support to me. She was swift in responding to emails, text messages and phone calls whenever I contacted her with regards to the sale process. Sometimes made phone calls on my behalf to significant others or directed me on who to call in the bid expedite the process. She was so friendly and always ready to help even when she was on holidays. Will recommend Serry Fitzgerald McDermott company to anyone interested in buying their own home any day.
5/5
GoogleJayne, Joan and Michael of Sherry, Fitzgerald, O'Donovan proved to be invaluable allies when I sold my house last year. They gave me lots of notice when potential buyers were calling, as well as fantastic advice on how to enhance the …
Thank you so much Breda for your kind words, much appreciated, you were a pleasure to deal with - Jayne, Joan & Michael
5/5
TrustpilotWe dealt with Sean in the Killester…
We dealt with Sean in the Killester branch having moved from another estate agent on the Northside. He was very efficient and always contacted us straight away after every viewing. What stood out for us was how up front he was with us the whole time. He was working for us and not the intended buyers. If we were ever to sell our house we would definitely contact Sean
5/5
GoogleWe recently purchased our first house in Ireland with Sherry Fitzgerald O’Donovan in Mallow. Because we were moving from mainland Europe, we needed to be assured that the purchase would go through before the contractual lease on our property abroad came to an end. We were anxious because we are not used to the Irish house-buying system, specifically that the completion date in the contract may not end up being the actual completion date. However Michael made sure that the vendors completely understood our situation and gave us regular updates about their position to help allay our concerns. In the end our purchase was completed on time in 12 weeks, on the day that Michael set right at the start. Jayne and Joan in the office have also been fantastic in helping us on completion day and beyond eg. with letting in a mattresses delivery before we formally got the keys on completion day, and recommending a plumber because immediately on moving in we found a major blockage in the kitchen. Thanks very much to the team for all their help throughout the process and I look forward to seeing you all around Mallow!
4/5
TrustpilotJust want to express how…
Just want to express how friendly,diligent,honest and professional Linda Christopher was right through the…More
5/5
GoogleThey were very professional in all the dealings with selling my house, double checking of all details and persons bidding for the house, they were very helpful and supportive getting it over the line, Jayne was very helpful with keeping up to date with the buyers and any details that had to be sorted,plus kept me calm on certain issues when needed to be dealt with. Couldn’t recommend a better Auctioneers.
5/5
GoogleGreat service. Informed throughout the entire process. Everything was very professional and done very efficiently.
1/5
TrustpilotNo respect, no professionalism, BIG No company!
OH, my God! they are careless and 100% unprofessional. We traveled to Ireland to see their propriety. The call center girl was dry manners like she was doing a huge favor to call you and let you visit the room. The man to show the house came late, forgot the keys, and didn't have a clue about the house. The property was dirty, smelling, and damaged. The next day when we asked questions about the house's functioning they got angry and someone informed us that the house had been rented. I wonder if there is a worse service than that. My experience was below the expectations. I hope that the Irish real state market can not be based on that, no respect to the prospect.
Hi Rosana, We appreciate you taking the time to give feedback. We are sorry that your experience with us was unsatisfactory. We would appreciate an opportunity to speak with you. Please email your contact details to customercare@sherryfitz.ie we will be in touch asap. Kind regards, Sarah
1/5
TrustpilotWeb chat gave no info just looking for as much pers information they can get out of yoy
I went on Sherry Fitzgerald website sat 15June24. I was looking at specific property and an offer to chat popped up "what do you want to know about this property" I replied is this still on the market and if so what is the current highest offer. Chat replied "great question who am I talking to" I gave my name. Then chat asked for my phone number then my email. I asked again if the property was still on the market. Chat asked me if I was also selling. I said no. Chat then told me they were at home,had no access to information and someone would contact me Monday. I was duped into giving my info under the belief that the person chatting could answer basic questions. I went on the website again and got another offer to chat. I was curious so I started to chat again. Again they asked for my name. I replied that before I gave them my personal info could they tell me some basic info. The person chatting said they could see I had been talking to a colleague. I asked what the point of all this was as they could not answer basic questions. The person chatting then wrote " I think we've lost the connection are you still there" I answered yes I'm still here. But I got a message saying connection lost. The whole thing seems like a scam to get personal info. Is this chat run by Sherry Fitzgerald and do they take responsibility for keeping it secure. All they needed to have is a recorded message that the office is closed contact them Monday.
Dear Philomena, Apologies for the delay in responding to you. We appreciate you taking the time to give feedback. We are sorry that your experience with our live chat unsatisfactory. We would appreciate an opportunity to speak with you. Please email your contact details to customercare@sherryfitz.ie we will be in touch asap. Kind regards, Sarah
1/5
TrustpilotNever again would I deal with sherry…
Never again would I deal with sherry Fitzgerald Farrell after my experience with Justin. He was the most unprofessional person iv ever come across and shafted me over a house I was the highest bidder on for weeks. It’s so obvious he sold it to a friend or someone he knows. I’m absolutely disgusted and angry and upset at the way he’s treated us .the online bidding platform magically kicked me off the bidding and I contacted Justin to tell him and he hung up on me and wouldn’t return my calls or texts. And boom house sold to someone else in minutes after I being the highest bidder for weeks.
Dear Suzanne.Apologies for the delay in responding to you. We appreciate you taking the time to give feedback. We are sorry that your experience with our franchise member Sherry FitzGerald Farrell was unsatisfactory. We would appreciate an opportunity to speak with you. Please email your contact details to customercare@sherryfitz.ie we will be in touch asap. Kind regards, Sarah
5/5
GoogleHighly recommend Sherry Fitzgerald O Donovan. Great service and very professional from start to finish. Had the pleasure with dealing with Micheal Jnr for selling and buying new property and always on hand to answer any questions or queries..Great team and thank you Michael, Jane and Joan
Thank you for you kind words, its much appreciated, Michael Jayne & Joan
5/5
TrustpilotSherry Fitz Mortgage Advisors: The best mortgage experience via Gillian from Sherry Fitz
Extremely satisfied with the Mortgage and Life Insurance advice we received for our first home journey from Sherry FitzGerald financial services. Gillian Stewart was our financial advisor who guided us professionally in each part of the mortgage journey with a personal touch. We cannot image what we would have done without here step by step guidance and support. We consider getting Gillian Stewart as a mortgage advisor a blessing. If you are like and looking for a GREAT mortgage advisor to take you though your mortgage journey, what ever special circumstances you may be in, Gillian Stewart from Sherry Fitz will your best choice. Already a few of my friends are with Gillian and they are experience here awesomeness.
5/5
GoogleWe have been renting a property from SFOD for a number of years. Joan is a pleasure to communicate with, professional, helpful and always easy to get a hold of when needed. Always happy to carry out repairs and fix any problems. Happy to recommend them!
HI Veronika thank you so much for your kind words, its much appreciated....Joan
5/5
GoogleI highly recommend Jayne in Sherry Fitzgerald Mallow , who managed the sale of my house . She made the whole process as painless as possible for me and not sure I’d have had confidence to follow thru without her support.
5/5
GoogleSherry Fitzgerald O'Donovan auctioneers are the reason we are having our home now. Without them probably we didn't get it. We were looking long time and never find something to fit our needs and budget until they told us about new estate in Mallow. All staff was very nice and helpful to us. We felt is a big difference between them and other auctioneers in Mallow! We are so grateful! Thank you guys!
Thank you for your kind word Adrian, appreciate it. Best wishes Michael, Jayne & Joan
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Sherry Fitzgerald O'Donovan (Mallow)'s Mallow office has 274 reviews across two platforms: 102 on Google, 172 on Trustpilot (across the whole business).
Sherry Fitzgerald O'Donovan (Mallow) Mallow is rated 4.3 out of 5 across all 274 reviews, and 4.9 out of 5 on Google from 102 reviews.
Sherry Fitzgerald O'Donovan (Mallow) Mallow, 53/54 Main Street, Mallow, P51 Y928.
