Every review we hold for the Maidstone office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMadison has been wonderful - she helped us find our dream home. From start to finish she was patient with us in finding out what we wanted and showed us a multitude of options so we had options and were able to compare houses and finally decide what it was we were looking for. She was always very quick at answering all my questions. We cannot thank her enough for helping us.
Thank you
James and Sophie
James · 24 June 2024
Agent replied · 22 October 2024
Good afternoon,
Thanks for leaving us a review. We'll pass your generous feedback on to Madison.
Wishing you all the very best in your new home.
Wards of Kent, Bearsted
★★★★★ 5/5
GoogleThank youBliss! Bliss has been with us throughout our journey to finding our next home, her insight and knowledge has been so valuable. Bliss has always been extremely helpful and brilliant at guiding us though the process and I've always felt she has gone above and beyond to find us properties to suit our needs and she's listened to our needs and never made me feel like anything was too much trouble.
Emma · 23 August 2024
Agent replied · 22 October 2024
Good Afternoon Emma,
Thank you for taking the time to leave such a detailed review. We were delighted to be able to help you move forwards on your property journey!
Many thanks,
Wards of Bearsted Estate Agents
★★★★★ 5/5
TrustpilotWhat raised our opinion of Wards in Tenterden.
What raised our opinion of Wards in Tenterden was the involvement of Rachael Ruocco Buchanan. She was very professional and kept us informed without any need to prompt her. She clearly understood the challenges with our particular purchase, and whilst working hard for the vendor helped coordinate all parties priorities efficiently.
Mr · 2 April 2026
★★★★★ 5/5
GoogleThe service we received from Hollie was amazing from start to finish. She was so informative, professional, friendly and helpful. She made what can be a very stressful time so much easier for us.
Couldn’t thank you enough
Hayley · 10 October 2025
Agent replied · 23 November 2024
Morning Hayley,
Thank you so much for your lovely review. We're pleased to hear that Hollie provided such informative, professional, and friendly service, making the process easier for you. We truly appreciate your kind words and are delighted to have been part of your journey.
Best wishes,
Wards of Kent
★★★★★ 5/5
TrustpilotGreat service from Emily Segens !!
A quick shout out for Emily Segens at wards who in dealing with my landlord management issues was extremely professional and kept me up to date and informed throughout the whole process.
Many thanks again
Tony
Tony · 8 October 2026
Agent replied · 10 October 2026
We are glad you had such a great experience with Wards Dartford. We appreciate your feedback regarding our team member's professionalism and consistent communication while managing your property matters. Thank you.
Want to earn £100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://ae0.uk/5014
★★★★★ 5/5
TrustpilotGreat experience
Not sure if we will go ahead with Wards yet, however, very professional and patient with us, Explaining in details the process, not only that, the agent wrote up the report and sent the next day.
CustomHunting · 2 October 2026
Agent replied · 10 October 2026
We are glad you enjoyed your experience with our team. Thank you for taking the time to share your positive feedback regarding our thorough explanations and prompt delivery of your report. We hope to assist you further.
★★★★★ 5/5
GoogleI have had a great experience selling my home with Wards. Dan was so helpful from start to finish. If he wasn't available, then either Tina, Hollie, Sharon or Logan would always be there to help. They are a great team. Thank you to you all!
Alison · 4 April 2026
★★★★★ 5/5
GoogleJust sold my house with wards bearsted they provided a very good service and we was very pleased. Thank you to Bliss and Maddison both worked very hard on the sale.
Mark and Vicky
Mark · 10 October 2025
Agent replied · 9 November 2024
Hi Mark,
Thank you for your kind review - we will pass this on to the team! We're delighted that you chose to sell your property through our estate agency.
Many thanks,
Wards of Bearsted Estate Agents
★★★★★ 5/5
TrustpilotThe team at Wards Headcorn are very…
The team at Wards Headcorn are very professional and friendly. This isn’t my first time I have used them because of this, I have every confidence in them and would throughly recommend them.
Gerald · 5 October 2026
Agent replied · 10 October 2026
We are glad you enjoyed your experience with our dedicated team. Returning to us shows great trust, and we truly appreciate your kind recommendation and support.
★★★★★ 5/5
GoogleBig thanks to Bliss, Dan, Logan, Hollie, Sharon, Tina of this office. They are extremely professional, helpful, patient and efficient in helping me to find a house my family wants to have.
Terry · 1 October 2025
Agent replied · 8 October 2025
Good morning,
We are grateful for your kind words about our team's professional and efficient service in helping you find your family home.
Best wishes
Wards - Bearsted
★★★★★ 5/5
GoogleHollie & Dan at Wards of Bearsted have been amazing throughout our house purchase, they have been on hand immediately if we required any help. communication was excellent and we could not recommend them enough! their progressor Tina also excellent in ensuring we achieved our preferred completion date and we are very happy with the service received from everyone. Now we have moved in to our perfect home and couldn’t be happier thank you again- Abi & Jemma
Abi · 7 October 2025
Agent replied · 8 October 2025
Good afternoon,
Thank you so much for your lovely review.
We’re absolutely delighted to hear that Hollie and Dan at our Bearsted branch, provided such fantastic support throughout your house purchase.
It’s good to know they were always on hand when needed and that their communication was spot on.
Kind regards
Wards of Bearsted
We’re also thrilled that Tina played a key role in helping you achieve your preferred completion date, we’ll be sure to pass on your kind words to the whole team.
Congratulations on moving into your perfect home, we couldn’t be happier for you! Wishing you many wonderful years ahead.
★★★★★ 5/5
GoogleThe most seamless, fast and smooth process. We can't thank Bliss, Logan, Dan, Hollie, Sharon, Steve & Tina enough for making everything happen in great time. There was clear communication from start to finish and as first time buyers we really valued this. We would highly recommend !
Ajua · 19 March 2025
Agent replied · 8 May 2025
Hi Ajua,
Thanks for your review, we're delighted you're happy with our service. We're thrilled to hear that your experience with us was seamless and smooth. Bliss, Logan, Dan, Hollie, Sharon, Steve, and Tina will be delighted to know they made a positive impact on your journey as first-time buyers. We truly appreciate your recommendation and are here for you every step of the way.
Best wishes,
Wards
★★★★★ 5/5
GoogleBliss was great when enquiring for a valuation! Very informative and provided fantastic advice to make me feel at ease when discussing this with her. I would highly recommend!!
Madison · 10 October 2025
Agent replied · 9 December 2024
Hi Madison,
Thanks for leaving us such a lovely review, we really appreciate it. We're thrilled to hear that Bliss was able to provide you with informative advice and make you feel at ease during your valuation enquiry. Your recommendation means a lot to us.
Best regards,
Wards
★★★★★ 5/5
GoogleWe’ve recently exchanged contracts on the sale of our home in Bearsted with the help of the team at Wards. From start to finish, they guided us through the process with great advice, flexibility on viewings and clear communication throughout. Moving home is never easy, but Logan, Dan, Hollie, Bliss, Sharon, Tina and Steve all played their part in making it as smooth and stress-free as possible. Thank you to the whole team for your support!
Ian · 10 October 2025
Agent replied · 8 September 2025
Good afternoon,
We deeply cherish your feedback! Thank you for trusting our team with your home sale. We will be sure to pass on your comments.
Best wishes
Wards of Bearsted
★★★★★ 5/5
TrustpilotExemplary service
The team at Wards, including Brandon and Jane, were exemplary from start to finish - professional, friendly, efficient -and navigated the purchase and completion of my property brilliantly. I wouldn’t hesitate to recommend them.
Kathy · 3 September 2026
Agent replied · 22 September 2026
We're thrilled to hear that our team at Wards Larkfield provided such an exemplary experience throughout your property purchase and completion. It's wonderful to know you'd highly recommend us!
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5014
★★★★★ 5/5
GoogleWe sold our property through Wards and the process went about as smooth as it could have gone. The marketing was first class and Wards were always on hand to help, to Bliss, Ligan, Dan, Hollie, Bodies, Sharon, and Lyndsey thank you!
Jordan · 10 July 2026
Agent replied · 10 October 2026
Thank you for your review! We are thrilled to hear about your positive experience selling your property with Wards of Bearsted. Your kind words mean a lot to us!
★★★★★ 5/5
TrustpilotExcellent
We had a great experience with Wards team during our house purchase especially Yasmin who was always looking for options for us, Simran who helped with the negotiations and Kim who was always updating us, Kenny and Maria as well. They were professional and supportive every step of the way. We're grateful for their help. I highly recommend.
Ayoade · 20 October 2025
★★★★★ 5/5
GoogleThank you to Bliss and the team for helping us buy our new home. The whole process was smooth and stress-free!
Thanks to Logan for helping us with some after sale queries with our seller, much appreciated :-)
Lucy · 11 April 2026
★★★★★ 5/5
GoogleI just want to say thank you to Bliss Missen who showed me various properties on Friday. However it was her way of talking to me & her forward thinking that allowed me to find the right property! She was knowledgeable & gave me plenty of time to view the property in a thorough way which was excellent.
Mary · 23 August 2024
Agent replied · 22 October 2024
Hi Mary,
Thank you for taking the time to leave a review! We're thrilled to hear that we could help you find the right property. We pride ourselves on giving our clients plenty of time and attention, and it's wonderful to know you had such a positive experience.
Thanks again,
Wards
★★★★★ 5/5
TrustpilotMoving made easy
My elderly mother purchased a property through Wards in Tenterden. There were several problems with the chain and Becky, Tina, Alex, David and Claire from Wards were all absolutely brilliant and helped to sort out all the issues. They were very helpful and nothing was too much trouble. Mum definitely couldn't have done it without them.
Dawn · 21 October 2025
★★★★★ 5/5
TrustpilotSam was professional
Sam was professional, responsive and very helpful throughout our tenancy and move-out process. Communication was always clear and he handled everything efficiently from start to finish. Much appreciated, thank you again.
Samir · 12 May 2026
★★★★★ 5/5
GoogleExcellent from start to finish. Particularly Logan, Dan, Bliss. Always willing to help. Tina was a great help to get the job done and communicated daily.
Ricky · 1 October 2025
Agent replied · 8 October 2025
Good afternoon,
Thank you for your 5* review. We will be sure to give the team your comments.
Warm wishes
Wards of Bearsted
★★★★★ 5/5
GoogleI want to thank all the team at wards of Bearsted. The house purchase was complex due to probate office and solicitor involvement. The team were able to help navigate through for me and the seller in trying circumstances. Their patience wnd quiet reassurances honestky kept us going. The whole team was involved in the end so thank u to all of them :- Dan, Logan, Bliss, Hollie, Sharon & Tina. Bliss and Logan gave me lots of help personally throughout which I will never forget, and i want to thank them for their support during exceptionally hard time. Dan and Tina both professionally steered the purchase through when it became clear help was needed. But a whole team effort to get us in. Thanks guys from bottom of my heart.
Melissa · 10 May 2026
★★★★★ 5/5
TrustpilotHelpful estate agents Ramsgate
We were served with a section 21 no fault eviction notice. I phoned up Wards regarding a property that i saw advertised, and a lovely lady called Jade dealt with my phone call. She was very honest about the property I was interested in viewing, telling me that the landlord was looking to sell this property in the future. After taking all my details, she informed me of a property that was just about to come onto the rental market. We were interested but wouldn't be able to view for a couple of weeks as we were going on holiday. After an hour of getting off of the phone, Jade called me back to say the landlord had dropped in the keys, and we were able to arrange a viewing for that afternoon.
Lisa · 6 May 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
