Trusted Agent profile · Maidstone

Wards Bearsted reviews in Maidstone

4.8

★★★★★ Excellent

231 reviews across 2 platforms

136 Ashford Road, Bearsted, Maidstone, ME14 4NA, ME14 4NA

Wards's office in Maidstone, at 136 Ashford Road, is rated 4.8 out of 5 across 231 reviews on two platforms, including 104 Google reviews rated 4.8.

Google logo

4.8 / 5

104

Reviews on Google

This office

Trustpilot logo

127

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Maidstone office, from every platform, shown as written. First names only.

5/5

Trustpilot

Absolutely amazing lady thank you so…

Absolutely amazing lady thank you so much for going through all the information and explaining to me really well. I really do appreciate this.

Debbie · 8 October 2026

Agent replied · 10 October 2026

We are glad you enjoyed your experience with our team at Wards Gillingham. Thank you for your positive feedback. We appreciate hearing that our team took the time to explain everything clearly and thoroughly for you. Want to earn £100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://ae0.uk/5014

5/5

Google

Logan, Dan, Hollie, bliss and Sharon were all so helpful and supportive with my move, I moved out of the area to Bearsted and I couldn't have asked for more from my estate agent, thank you!

Lily · 22 May 2025

Agent replied · 8 June 2025

Hello Lily, We're happy to hear about your positive experience with our team. Thank you for your feedback! Best wishes, Wards of Bearsted Estate Agents

5/5

Trustpilot

Willing to listen

The gentleman was very pleasant and gave us all the information we required, he listened to our needs and explained our options well.

Customer · 2 October 2026

Agent replied · 10 October 2026

We are happy to hear that our team member listened carefully to your needs and clearly explained all your available options. Thank you for your feedback.

5/5

Trustpilot

My experience with Wards staff has been very positive

My experience with Wards staff has been very positive, in particular Emily Boyle, Senior Lettings Manager who helped me navigate through the administrative maze that is entailed in renting a property.

Glenda · 14 April 2026

5/5

Google

Completed today on the sale of my property. Jonathan came to do the valuation. He gave sound and honest advice with plenty of evidence to back up his figures. After signing the contracts he recommended an open house and as the property was vacant, it made sense to get everyone in on one day initially. Ally and Lola handled all the viewings and multiple offers we received really well, then Matt took over on the negotiations, whilst keeping me in the loop from the start until I accepted an offer. We sold over the asking price but not to the highest offer as I decided to go with the buyer in the best position who had also been financially qualified by Leon in the Wards Bearsted branch. The whole sale process was a made a lot easier, with regular communication from Jonathan’s team and Charlotte at Martin Tolhurst. If for any reason Jonathan was unavailable, Matt, Ally or Lola were always more than willing to answer my questions. I am aware that there are cheaper options when it comes to selling a house but I don’t understand why anyone would try to cheaply market what is probably their most valuable asset. Having received the service I have from the Wards Bearsted team, I would never hesitate to use them again. I even got a little box of goodies from them when I dropped off the keys. Thank you

Tom · 23 October 2022

Agent replied · 22 October 2024

Hello Tom, Thank you for your kind review - we will pass this on to the team! Many thanks, Wards of Kent

5/5

Trustpilot

Rachael Ruocco-Buchanan

Absolutely brilliant, gave us loads of time and help. Rachael Ruocco-Buchanan was perfect such a lovely person and helped us all the way would definitely use them again.

Dane · 16 April 2026

5/5

Trustpilot

Wards of Kent letting division

Wards of Kent letting division, helpful professional and efficient. If you have property to rent out, I highly recommend their services.

Jane · 16 September 2026

Agent replied · 22 September 2026

We're so happy to hear our letting division at Wards Paddock Wood provided you with such a positive experience! We truly appreciate your kind words and recommendation. Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5014

5/5

Trustpilot

Had a great experience with wards

Had a great experience with wards - Emily who I had was brilliant with her knowledge and leadership. I thoroughly recommend recommend her for anyone!

Tobias · 17 August 2026

Agent replied · 22 September 2026

We're so glad you had a great experience and appreciate your kind words about our team member's knowledge and leadership at Wards Tonbridge. Thank you for your positive feedback! Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://sl1nk.com/9xee2ip

5/5

Trustpilot

The whole experience from meeting…

The whole experience from meeting Anthony through to completion of the sale of my late parents house has been faultless and I recommend using Wards in Walderslade

MR · 31 July 2026

Agent replied · 22 September 2026

We are so pleased to hear about your positive experience with us at Wards during such a sensitive time. We appreciate your kind words and recommendation.

5/5

Google

Massive thank you to the whole of Wards of Bearsted team, Logan, Dan, Hollie, Bliss, Sharon, Lyndsey and Jodie! Excellent communication and service throughout, getting us an asking price offer.

Jacob · 10 July 2026

Agent replied · 10 October 2026

We're privileged to have provided you with excellent service. Thank you for choosing Wards of Bearsted.

5/5

Google

I have recently completed on a property sold through Wards, Bearsted. Bliss and the team where great! they were accommodating when it came to viewings, measuring up and giving ideas/suggestions. Tina was brilliant at keeping me up to date and liaising between the buyer/seller/solicitors. Thank you Wards team :-)

Louise · 24 June 2024

Agent replied · 22 October 2024

Hello Louise, Thank you for your kind review - we will pass this on to the team! Our standard of service is really important to us, and we pride ourselves on helping our customers. All the best, Wards of Bearsted Estate Agents

5/5

Google

We are so grateful to the lovely estate agent Logan from Wards Bearsted who showed us round various houses. One of the houses he showed us was exactly what we were looking for , he was so helpful . We moved in last Thursday and we are delighted with our new home .

Scott · 17 December 2025

Agent replied · 18 April 2026

Hi Scott, Thank you for sharing your experience. It is great to hear that Logan supported you so well during your search and helped you find the home that was the right fit. We are delighted to know you have now moved in and are enjoying your new place. Thanks, Wards

5/5

Trustpilot

Daniel explained everything really well…

Daniel explained everything really well and gave us lots of information and answered our questions

ChazOuz · 26 September 2026

Agent replied · 10 October 2026

We're so glad to hear that our team provided you with helpful information and answered your questions thoroughly at Wards Bearsted. Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5014

5/5

Trustpilot

Fantastic service

Fantastic service, We deal with Libby and she certainly takes the stress out of renting, Certainly recommend either as a renter or a landlord

TRAVIS · 28 July 2026

Agent replied · 22 September 2026

We are so pleased to hear about your positive experience with our service and Libby at Wards Estate Agents. It's wonderful to know we could make your renting process stress-free. We truly appreciate your recommendation! Want to earn £100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://sl1nk.com/9xee2ip

5/5

Trustpilot

I found all the staff very helpful and…

I found all the staff very helpful and got back to me quickly when I left messages, but the best person for me was Maria Meddings as she acted as a go-between me and the buyers solicitor which made things a lot easier and if it wasn't for her I don't think the completion would have happened. She was very kind, thoughtful and very helpful in everything. Five out five.

Vivienne · 10 April 2026

5/5

Trustpilot

Judy from the Sales Progress team was…

Judy from the Sales Progress team was absolutely wonderful. Really helpful in my recent purchase.

Orgil · 18 September 2026

Agent replied · 10 October 2026

We're so happy to hear our sales team at Wards provided such excellent assistance with your recent purchase. We appreciate your kind words. Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5014

5/5

Google

Really helpful from start to finish. Help my elderly Mother move after loss of my Dad, and something she hadn’t done for 35 years. Logan and all the team were so supportive of all our questions through the experience.

Paula · 27 March 2026

Agent replied · 18 April 2026

Hi Paula, Thank you for sharing your experience. We’re delighted that Logan and our estate agent team could provide expert property guidance and property sale support while assisting your mother with her move. It’s wonderful to hear their local property knowledge and attentive support helped make the moving process reassuring and manageable during such a sensitive time. Thanks, Wards

4/5

Trustpilot

The process was quick and Harry James…

The process was quick and Harry James was able to respond to everything that I needed.

Nyarai · 13 May 2026

5/5

Google

I was extremely pleased with the service that I received from Daniel and his team and would definitely recommend their services to anyone selling their home in Bearsted.

Jill · 9 March 2025

Agent replied · 10 October 2026

Hi Jill, Thank you for your review, it's fantastic to hear that you were extremely pleased with our service. Your recommendation means a lot to us. Thanks again, Wards of Kent

5/5

Google

We had a great experience with Dan. He was professional, helpful and able to guide us from start to finish throughout the whole process, even putting us in touch with a firm that found us a great mortgage rate. Couldn’t recommend Dan and Wards enough!

Connor · 24 June 2024

Agent replied · 22 October 2024

Good Afternoon Connor, Thanks for leaving us such a lovely review, we really appreciate it. We'll be sure to let Dan know! Many thanks, Wards of Bearsted Estate Agents

5/5

Google

Logan and Dan, from Wards Bearsted, were impeccably professional. The communication and support was 100%. A class act enabling us to sell quickly (even though the house needed updating) and clinch the property we bought 🥂 …

Tracy · 20 March 2026

Agent replied · 18 April 2026

Hi Tracy, Thank you for your feedback. We’re delighted that Logan and Dan provided such professional support and clear communication, helping make your property sale and purchase run smoothly. Our Wards estate agent team always aims to deliver expert property guidance and seamless property sale support, so it’s wonderful to hear your experience reflected that. Thanks, Wards

5/5

Trustpilot

We purchased our property via Wards

We purchased our property via Wards. Very happy with their professional service, particularly Maria Meddings who was the only person keeping us updated with the process. Would also like to mention Olly and Lucy at the local branch.

Phil · 13 October 2025

5/5

Google

In the process of selling our house with wards (almost complete) and can not fault the service at all, communication has been so fast and friendly and the whole team have done everything they can to keep us updated and get our house sold ASAP. Thank you, Bliss, Logan, Holly, Dan and Sharon.

Hanna · 10 October 2025

Agent replied · 22 January 2025

Hi Hanna, Thank you for your kind review - we will pass this on to the team! We're thrilled to hear that your experience with us has been so positive and that our team has been able to assist you effectively. It's wonderful to know that our communication and efforts have met your expectations during the sale of your house. All the best, Wards

5/5

Trustpilot

Thank you

Be, Sam and team were fantastic. Sold in no time. Thank you

Josh · 8 May 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Wards's Google reviews
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