Trusted Agent profile · Maidstone
★★★★★
231 reviews across 2 platforms
136 Ashford Road, Bearsted, Maidstone, ME14 4NA, ME14 4NA
Wards's office in Maidstone, at 136 Ashford Road, is rated 4.8 out of 5 across 231 reviews on two platforms, including 104 Google reviews rated 4.8.
Every review we hold for the Maidstone office, from every platform, shown as written. First names only.
5/5
GoogleI regret not using Wards Bearsted earlier in the sale process but once they came on board things moved very well. Dan, Logan Holly and Bliss all very professional with good communication. Would recommend this office.
Good morning, Thank you for your review. We appreciate your recommendation and are glad to hear about your positive experience with our Bearsted branch. We will be sure to let the team know your feedback. Kind regards Wards of Bearsted
5/5
GoogleThe staff are very helpful from start of our house hunting journey , always kept us upto date with every detail ,from the second we put in an offer to the day we recieved our keys they helped us through the process of buying our first home , highly reccommend
Hi Jack, Thank you for your kind review - we will pass this on to the team! We're honoured to hear that you would recommend our services to others. All the best, Wards
5/5
GoogleMadison has shown us various bungalows in and around Bearsted. She is such a polite, courteous and joy to be with. She is knowledgable about every property we’ve seen and goes the extra mile for us always. Wards are extremely lucky to have her working for them. We call her our angel.
Good Afternoon Betty, Thank you for your kind review - we will pass this on to Madison and the team! We're delighted that we were able to provide you with an excellent service. Best wishes, Wards of Bearsted Estate Agents
1/5
TrustpilotI would not recommend
I would not recommend. They carried out tenant check out and missed a lot of damages by the tenant which cost me more after tenant has left. I receive communication from different staff which is confusing. I sent a complaint, till date, it has not been resolved.
5/5
GoogleWe had Logan working with us during our house purchasing journey. Although we did not purchase through Wards, I just wanted to point out how incredibly helpful and knowledgeable he is - we really appreciated the time he gave us and professionalism put into his work. Thanks.
Morning Gary, Thank you for your lovely review. We're delighted to hear that Logan was able to assist you so effectively during your house purchasing journey. Your kind words about his professionalism and knowledge mean a lot to us. Best wishes, Wards of Kent
3/5
TrustpilotWe recently moved out from a property…
We recently moved out from a property managed by this agency and overall the process was completed, but there were some concerns regarding deposit deductions.
5/5
TrustpilotOutstanding Service and Guidance from Mim
I’ve had a fantastic experience working with Mim Higginson. She has been incredibly nice, patient, and helpful throughout the entire process. Mim always explains everything clearly and makes sure I fully understand each step, which has made working with the letting agency so much easier.
5/5
GoogleSold our house within a week very very pleased with all the staff helped us at every stage of the sale right up to completion thank you Ali, Johnathan & rest of teamPositiveResponsiveness, Quality, Professionalism, Value
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
5/5
TrustpilotMaria
Maria, as Senior Sales Progressor at Wards Estate Agents, guided me with unwavering dedication. She was always prompt and proactive, keeping me informed at every twist, liaising seamlessly with both the buyers and our solicitor. Her warm, friendly reassurance transformed a stressful sale into a smooth, confidence-inspiring journey. Maria’s professionalism and genuine care made all the difference.
5/5
TrustpilotPhenomenal service
Lauren and Monika, in particular, have been outstanding from start to finish. The team at Wards are incredibly efficient and responsive, keeping communication clear and consistent throughout.
5/5
TrustpilotMaria
Maria. Thank you so very much for all your help with the sale of Flat 1. 80 Broadmead Road.
5/5
TrustpilotI cannot speak highly enough about the…
I cannot speak highly enough about the team in Walderslade they have supported me over the last few months, thank you all so much.
5/5
TrustpilotAn Agency that cares
I would like to thank all of the Wards Staff that I met in Margate, Victoria, Katy & Megan in particular. The service was good, reliable, friendly & although in the end I didn’t buy through them, they were outstanding.
5/5
GoogleThank you for your support when buying a property recently.
Good morning, Thank you for your 5* review. Warm wishes Wards of Bearsted
5/5
GoogleHighly professional service from first contact and valuation through to sales negotiation and exchange of contracts. The team are proactive and communication has been excellent throughout.
Hi Emma, Thank you for your lovely review. We're glad to hear that you found our service highly professional from start to finish. Our team is dedicated to ensuring excellent communication and proactive support throughout the sales process. We're here to help you move forward whenever you need us. Best wishes, Wards of Kent
5/5
GoogleMadison at the Bearsted branch was really polite and helpful in getting me started with selling my flat. She set up a valuation for my flat and organised a virtual meeting with a mortgage advisor. Really recommend their services.
Hi Akira, Thank you for your kind review - we will pass this on to Madison and the team! Our goal is to help our customers through what we know can be a stressful time. Best wishes, Wards of Bearsted Estate Agents
5/5
GoogleGreat service from Wards, would highly recommend, especially the legend that is Logan.
5/5
GoogleThis team was excellent at selling our place, they were honest and straight forward, and got the best buyer for us (made sure those that were likely to pull out did not start the process). They kept us up to date continuously throughout the marketing and sales process by mail, email and voice calls - as well as keeping us focused and moving through the conveyancing. Having tried to achieve the same result with another agent, we have a comparison, and there is none to Wards. Very impressed.
Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent
5/5
TrustpilotJoanne from the property management…
Joanne from the property management team has been amazing and so efficient 🙂
5/5
TrustpilotExceptional service experienced by the…
Exceptional service experienced by the whole team, but most recently Mim, who has dealt with my requests and queries promptly and professionally. She has made me feel like a priority by being attentive and understanding.
5/5
TrustpilotI have recently purchased a Bungalow in…
I have recently purchased a Bungalow in Northumberland Heath from Ward of Barnehurst.
5/5
TrustpilotI am impressed with the way she deals with all the questions professionally.
I am impressed with the way all property matters are dealt with by Maria Byrne. She is extremely competent and knowledgeable about rental market and her advice is always sound.
5/5
GoogleWe're delighted to be in our new home - thanks to the Bearsted team!
Good morning Adam, Thank you for your review! We're thrilled to hear you're happy in your new home. All the best, Wards of Bearsted Estate Agents
1/5
TrustpilotPoor
Super unflexable ,curt & generally unhelpful would avoid ..
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
