Wards Bearsted reviews in Maidstone

★★★★★ 5/5

Trustpilot

Wards and Be Chapman and Sam Turner

Both Be and Sam did everything in their power to make selling our present property simple and enhanced the reputation of both themselves and Wards even more by setting us up with a rental agreement prior to purchasing our new property which made what could have been a very stressful occasion much easier. I would not hesitate to recommend Wards to anyone looking to move.

Stephen · 29 August 2026

★★★★★ 5/5

Trustpilot

We instructed Wards to try to sell our…

We instructed Wards to try to sell our house and we got Anne to come to put it on the market, she was very friendly and ran through everything that we needed to know and with help from izzie and the ladies in the office they got my house sold within a month, we couldn’t be happier and wards have helped us find our dream property too,

Mr · 29 July 2026

★★★★★ 5/5

Trustpilot

Great experience

Maria kept us updated every step of the way. Always available to answer our questions.

Jeffrey · 13 August 2026

★★★★★ 1/5

Trustpilot

Passed referencing a month ago and no tenancy agreement

Passed referencing a month ago, but they and the landlady keep me in limbo. They outright refuse to provide a tenancy agreement before move-in, missed the legal statutory deadline to return my holding deposit under the Tenant Fees Act 2019, and told me on the phone that they 'do things differently'. They refuse to return the holding deposit and keep sending emails about moving in.

Helen · 28 July 2026

★★★★★ 5/5

Google

A great estate agent. The service and care that we have recieved during our house hunting was brilliant. Big shout out to Hollie Cambell from Bearsted office, she has gone an extra mile for us, from always being available to even preparing our itineraries of viewings. If it was not for you, we would still be looking for our next home. Thank you Hollie and Wards for an excellent service and hopefully the rest of the journey will be as smooth as the beginning! ❤️

Raimonda · 16 November 2024

★★★★★ 5/5

Trustpilot

Sophie

I had such a good experience with Sophie at Wards in Maidstone. From start to finish, she was so friendly, professional, and incredibly helpful. She guided me through the entire renting process with ease, always keeping me updated and answering any questions I had promptly. I truly appreciated her efficiency and kindness, making the process stress-free. I’m very grateful for all her help in securing my new home and would highly recommend Sophie to anyone looking to rent a property

Shannon · 20 November 2025

★★★★★ 5/5

Trustpilot

A big thank you to staff at Wards…

A big thank you to staff at Wards (Gillingham branch). From the first visit by Gary, who was very professional explaining the entire process to us, this was our first move after over 38 years in the same property. All the staff were helpful and able to answer our questions. Spoke to Hannah and Adam on occasion but mainly dealt with Nicole and Kim, the progressor, both of whom worked tirelessly to get us over the finish line. We really can’t thank them enough.

Ann · 17 November 2025

★★★★★ 5/5

Trustpilot

Maria from the West Malling branch was…

Maria from the West Malling branch was fantastic throughout the entire process. She was always friendly, professional and highly informative, keeping us updated and helping to put our minds at ease, particularly during the final week, when exchange and completion really came down to the wire! Her support and communication made a stressful time much easier. Thank you, Maria!

Callum · 24 August 2026

★★★★★ 5/5

Google

Local knowledge, within the local community and being a trusted part of our village yet with contacts countrywide. After a prolonged and disappointing adoptive first sale with the buyer pulling out two days before exchange, Dan procured a sale on our late mother’s property within two weeks. With his super efficient, friendly team including Hollie, Bliss, Sharon, Logan, Tina and Lyndsey the sale was done and dusted within nine weeks of accepting the offer. The team was attentive throughout, chasing, solicitors, the buyer, documents and keeping us in the loop. Whichever member of staff answered when we phoned the office knew of our sale and we felt assured by the knowledge on its progress. Throughout, we personally went into Bearsted Office on several occasions and were always greeted with kind, positive energy and professionalism. Would recommend to all family and friends.

Carole · 17 March 2026

★★★★★ 5/5

Google

What a hard working bunch of people! Dan Forster came to value the property, he was really knowledgable and took time to explain everything very clearly. The house has been on the market for 2 weeks, there have been multiple viewings and several offers. We accepted one today so fingers crossed. I can’t praise them enough. I had phone calls and emails most days keeping me up to date with all that was happening. Thanks Dan. Thanks also to Hollie Campbell for putting my mind at rest.

Lesley · 1 October 2024

★★★★★ 5/5

Google

Fantastic service throughout the sales and marketing process. Excellent communication throughout from the Bearsted team. In particular Bliss and Logan went above and beyond to make the process smooth and efficient.

Josh · 20 March 2026

★★★★★ 5/5

Trustpilot

Emily was an absolute dream to work…

Emily was an absolute dream to work with. She was friendly, approachable, and nothing was ever too much trouble. She kept us updated every step of the way and was always happy to answer any questions we had. Her professionalism, communication, and support throughout the process were fantastic, and we wouldn’t hesitate to recommend her.

Molly · 12 May 2026

★★★★★ 5/5

Trustpilot

10/10 would reconmmend

Wards made selling my house an incredibly smooth transition. In particular, Honi and Maria were exceptional, warm, engaging, and truly understanding of my situation. They were always available for both big and small questions, and I genuinely valued their support throughout. I couldn’t have done it without their calm, caring approach. Thank you both you kept me sane!!

Izzy · 23 April 2026

★★★★★ 5/5

Google

Thank you to Dan and all involved in the sale of our house. Has been challenging at times with the chain. Everyone worked together to get us to exchange. Professional and friendly team.

Dawn · 17 February 2026

★★★★★ 5/5

Google

Many thanks to Madison at the Bearsted Branch. She has been so patient and given me the confidence to navigate all the initial moving stages needed. Couldn't have done this without her. More recently Hollie has also played a positive major part in my journey. They have both taken the time to get to know me. A great example of individual thought and team work put together. Being totally out of my comfort zone their support and continued communication is much appreciated. Thank you ladies.

Gillian · 23 August 2024

★★★★★ 5/5

Google

Daniel Forster was great throughout our purchase, as was Tina Styance progressing things to exchange. Both have proactive attitudes which I am sure got us to exchange with a difficult onward chain.

Steven · 17 February 2026

★★★★★ 5/5

Google

Impressed is an understatement! After hours spent calling around local estate agents and registering to view properies, Wards were the only agent to ask me what i was looking to buy, how i was going to buy and offered me a valuation on my own home. I have an appointment with their broker in their office early next week and then followed by a valuation on my home. I came away from my conversation with Dan Forster very happy and excited about my new move!

Kate · 24 June 2024

★★★★★ 5/5

Google

Huge thanks to Daniel, Sharon, Bliss, Hollie & Madison at Wards Bearsted who have been very efficient in keeping me updated at every stage of the sale process. The online seller portal has been very useful to keep up with the progress of viewings and offers. The Team have provided a very professional service and it has been a positive experience. I have already recommended Wards Bearsted to a work colleague and would be happy to recommend again.

Alison · 24 July 2024

★★★★★ 5/5

Google

Thank you to Madison at the Bearsted branch who has thus far been a great help in our search for our new home. She is always professional, personable and genuinely seems to love what she does which makes the whole process easier when viewing countless properties. We have always found her to be extremely friendly and knowledgeable also, she is a credit to the team, as are all colleagues we have encountered. Great service, thank you.

Harriette · 24 July 2024

★★★★★ 5/5

Google

Madison has been wonderful - she helped us find our dream home. From start to finish she was patient with us in finding out what we wanted and showed us a multitude of options so we had options and were able to compare houses and finally decide what it was we were looking for. She was always very quick at answering all my questions. We cannot thank her enough for helping us. Thank you James and Sophie

James · 24 June 2024

★★★★★ 5/5

Trustpilot

Excellent experience at Kings Hill branch of Wards

Excellent experience with the Kings Hill branch in West Malling whilst buying a property from them, especially Be Chapman who went above and beyond with help and advice during the process and always kept in touch as well as being very knowledgable about the area.

Wiggywoo · 15 September 2026

★★★★★ 5/5

Google

Thank youBliss! Bliss has been with us throughout our journey to finding our next home, her insight and knowledge has been so valuable. Bliss has always been extremely helpful and brilliant at guiding us though the process and I've always felt she has gone above and beyond to find us properties to suit our needs and she's listened to our needs and never made me feel like anything was too much trouble.

Emma · 23 August 2024

★★★★★ 5/5

Trustpilot

What raised our opinion of Wards in Tenterden.

What raised our opinion of Wards in Tenterden was the involvement of Rachael Ruocco Buchanan. She was very professional and kept us informed without any need to prompt her. She clearly understood the challenges with our particular purchase, and whilst working hard for the vendor helped coordinate all parties priorities efficiently.

Mr · 2 April 2026

★★★★★ 5/5

Google

I have had a great experience selling my home with Wards. Dan was so helpful from start to finish. If he wasn't available, then either Tina, Hollie, Sharon or Logan would always be there to help. They are a great team. Thank you to you all!

Alison · 4 April 2026