Trusted Agent profile · Maidstone

Simon Miller and Company Maidstone reviews

4.8

★★★★★ Excellent

555 reviews across 2 platforms

36 King Street, Maidstone, ME14 1BS

Simon Miller and Company's office in Maidstone, at 36 King Street, is rated 4.8 out of 5 across 555 reviews on two platforms, including 154 Google reviews rated 4.9.

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4.9 / 5

154

Reviews on Google

This office

Trustpilot logo

401

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Maidstone office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great service from Wasim at Simon Miller

Wasim was my first contact with Simon Miller. Immediately thought what a well presented, personable and professional guy he was on meeting him in my mums property which was entering probate at the time. In the first meeting he demonstrated his experience and knowledge being very helpful with information about the probate process obviously linked to the sale which I found really helpful as doing myself. During the process there was a moment where I felt a little pushed but with Wasim acting for us realised this was all in our favour. He then found a buyer in 2 or 3 days at asking price even before photos for my mum’s house and in about 4 weeks above asking price for my own house. (They had been valued the same by another estate agent).Knowing him better now he is a nice chap too, has dogs like us and knowing his knowledge and experience with all matters connected with house sales and his motivation to get the job done, I would not hesitate to contact him first if selling in the future.Thanks and great service.Nick & Kim

Nick · 19 February 2021

Agent replied · 16 June 2024

Wasim always goes above and beyond for his customers. He is excellent at managing peoples expectations and his communication is exceptional. He will be pleased that you took the time to leave him such a positive review. We hope you will recommend our company to friends and family.

5/5

Trustpilot

I found Simon Miller to be very efficient

I found Simon Miller to be very efficient and knowlegeable They have handled the sale of my dear departed uncles bungalow with respect and courtesy. They can always be reached and always return calls. They offer good advice and go the extra mile. In particular I would like to thank Wasim Amir and his staff Paige and Shirley who have dealt with several queries arising from this sometimes trying and difficult sale due to inefficiency of my uncles trustees who I often wish were as professional as Simon Miller! Would highly recommend this company

SUSANNE · 17 February 2021

Agent replied · 16 June 2024

I'm pleased you entrusted us to sell your uncles bungalow. Wasim and his team ensure our customers are kept well informed throughout the sales process. Thank you for taking the time to leave such a positive review.

5/5

Trustpilot

Very satisfied

I have been very happy with the way that Wasim, Kelly and the team have handled the sale of my mother's house. Any queries I had were always answered promptly and expertly, and the process was made very straightforward thanks to their help. A big thank you to all at Simon Miller, I have no problems at all recommending them to others.

Ian · 11 February 2025

5/5

Trustpilot

I was impressed

We were in the unfortunate position of having to sell my mother in law's bungalow. I saw a couple of other agents and then Wasim Amir came along to look at the property. He was very efficient, explained everything and I just liked the way he worked. We went with Simon Miller and sold the property for what we wanted and today we have completed.We did not have to do any of the viewings, which in the Covid situation was brilliant. Wasim and his team looked after us very well and I would strongly recommend them.

Beth · 8 February 2021

Agent replied · 16 June 2024

I'm pleased we were able to assist you with the sale of your mother in law's bungalow. Conducting viewing is just one way we take reduce the stress associated with selling a property (especially in the current climate). Thank you for taking the time to leave such a positive review, Wasim and his team will be delighted. Kind regards.

5/5

Trustpilot

Amazing in every way!

Jeremy at Simon Miller was the agent when we bought our house and he was exceptional then so when we came to sell it there really was only one option for us. We bought a new build property and they recommended we meet other estate agents but we were never interested. We knew Jeremy does his job to an impeccable standard and we were never going anywhere else. Jeremy has been so impressive during this move that now the new build developer has told us that she will be recommending Jeremy for future house sales because of his superb manor and conduct. One of the most important things with a house sale is speed. The returning of calls and emails speeds the process along and gets you into your new home at the earliest opportunity, which is what everyone wants. Jeremy (and his team at Simon Miller) are top class when it comes to being on top of queries and questions to get the sale moving forward at speed. Jeremy was so on the ball with our house sales that we had viewings before it officially hit the market and in fact the house was under offer before it had even gone on right move due to the diligence of Jeremy and his team alerting potential new buyers of our upcoming property. In addition, Jeremy is always on your team and looking to do his best for you as a both a seller and we’ve seen this as a buyer as well - truly exceptional service. There can be challenging conversations when selling a house and these are handled with professionalism and always resolved as soon as they possibly can to allow the sale to continue moving forward. Jeremy has an in-depth and comprehensive knowledge of how buyers react and feel and knows exactly what to do at exactly the right time which for a person new to the property ladder is absolutely amazing. As you can see, I can’t thank Jeremy and his team enough for everything they’ve done for us and the helping hand they had at getting us into our beautiful new home and moving our old home onto the perfect new buyer.

Sean · 6 February 2021

Agent replied · 16 June 2024

Repeat business is one of the biggest compliments a client can give.Jeremy will be so pleased that you were prepared to take the time to leave such a fantastic review. We are genuinely grateful and hope we can assist you again at some point in the future. Failing that, at least we can rely on you to recommend us to friends and family. We wish you all the best for the future and trust you will be happy in your new home! Kind regards

5/5

Trustpilot

Wasim Amir

Wasim was great from the offset, when he came to value our house I felt he was honest throughout and was nothing but helpful. I have been a prety needy customer but when i needed updates Wasim was able to give me it there and then or he went off to find the answer and always came back to me. He was also great at giving us different options of houses as well when we were struggling to find something! We are now very close to being into our new home so thanks Wasim for all your help!!

Lauren · 4 February 2021

Agent replied · 16 June 2024

Wasim prides himself of providing honest advice. He is committed to offering strong support and guidance to each and every customer (even if he doesn't have the answer straight away). We are extremely grateful to you for giving us the opportunity to act on your behalf and I hope the sale proceeds to a successful conclusion . Kind regards

5/5

Google

Jeremy and his team took on a tricky proposition as the property also had planning permission for a single large dwelling in the garden. They advised on how we should segment the property and the land to attract interest from both developers and home-buyers. Jeremy has excellent local knowledge and is also open and honest in his communication and advice.

Prodrive · 20 July 2023

Agent replied · 14 June 2024

Thank you for your glowing review! We're delighted to have helped navigate the complexities of your property and its planning permissions. Jeremy and our team are committed to providing expert advice and transparent communication. We appreciate your trust in us!

5/5

Trustpilot

I have found simon miller to be helpful…

I have found simon miller to be helpful and professional throughout the selling of our home from marketing and advice through to exchange today. Richard was great with his help and advice toward the later stages of the process and guided us through, always answering our enquires and chasing things up when needed. Thanks Richard, we really appreciate your help, we understand sales this close to Christmas are stressful for not only us ! Would recommend Simon Miller if you are thinking of selling your home. Many thanks Anna and James

Anna · 10 December 2020

Agent replied · 16 June 2024

Congratulations on securing a successful exchange of contracts. Richard and our entire sales progression department work really hard to push sales through quickly. The lead up to Christmas is especially busy so i'm delighted you were one of the lucky one's . Hopefully now you can relax and enjoy Christmas.

5/5

Trustpilot

Got there in the end!

Trying to move home in 2020 has been a challenge. Through it all Simon Miller were understanding when we got cold feet at times and ready to leap into action when we finally found our dream home. Our sales progression agent, Richard, was like a terrier and would never give up chasing aspects of our chain; important for us as timing got very critical. Was a huge relief to get to exchange and I felt Richard was as relieved as we were. Thanks Simon Miller!

Barry · 8 December 2020

Agent replied · 16 June 2024

There is always an element of relief when a sale eventually exchanges contracts. I'm pleased Richard was there to guide you though what can be a stressful process. Its not the first time Richard has been compared to a terrier! Thank you

5/5

Trustpilot

Our thanks to the Larkfield office

Having used Simon Miller over the past ten years for tenant find services and selling a family home, it only made sense to sell our rental property through them. Over these very difficult times this year Simon Miller have provided a first class service that resulted in the successful sale of this property. When the need arises again, which it will, we will go back to Simon Miller. So thank you to all the members of the Larkfield office, in particular Andrew and Molly, for all their help.Julian & Lynn

Julian · 23 September 2020

Agent replied · 16 June 2024

As a long standing valued customer of Simon Miller & Company who has used us for both sales and lettings, I'm especially pleased to hear the service received remains consistently strong. I hope we can assist you again in the future. Kind regards (Gavin Curd).

5/5

Trustpilot

Tony’s Fantastic Team

Tony & his team at the West Malling branch of Simon Miller are excellent. His team sold our house prior to it being marketed & with only a single viewing! This is a testament to their efficient work ethic & also their knowledge and understanding of their client base. Tony’s teams strengths are how effectively they communicate with you throughout the entire process, even when things aren’t going smoothly. They are also very personable but show consistent professionalism. It is clear that Tony is an effective leader of the team & has high attention to detail. We would like to thank Tony, Kelly & Hayley for their support throughout the process. There is no question about which estate agent we would use to sell our home again in the future!Steph & James

Stephanie · 20 September 2020

Agent replied · 16 June 2024

Tony is a vastly experienced Estate Agent who understands the importance of strong communication. He and his fantastic team do everything possible to tailor our service to the individual clients requirements. On behalf of Tony and his team I would like to thank you for leaving such positive review.

5/5

Trustpilot

I have sold one property through Simon…

I have sold one property through Simon Miller (as my agent), and bought a property in a second transaction (as the Vendors agent) and in both roles I have found them to be responsive, helpful and able to offer sound advice. Brian Pitzey deserves a special mention (Manager Maidstone branch) who has been a great help. As the COVID-19 shut down began and Brian was furloughed, Wasim Amir has stepped up and continued to provide an effective service despite the challenges. One aspect of Brian’s service that I most valued was his realistic advice, helping us to price our property realistically, and to select a good buyer (not necessarily the highest bidder) from the multiple offers we received. The property we purchased was also realistically priced, which has meant both the buyer )me) and the seller can feel happy with the deal struck. Both the purchase and the sale were fairly quick to agree (weeks not months) although the legal process was glacial, exacerbated by the shutdown. Simon Miller remained engaged in the process throughout keeping nervous buyers and sellers on board and informed. It is perhaps the most important accolade to Simon Miller that I am now in the process of selling my main home, and have selected Simon Miller sd our Agent. Well done Brian, Wasim, and the whole Simon Miller team. I hope that when the lockdown ends your business is able to thrive. Rob

Rob · 7 May 2020

Agent replied · 16 June 2024

Thank you for leaving such a positive review about the service provided by the Maidstone team. Your comments are greatly received and highlight the importance of honesty and integrity with our industry. Kind regards

5/5

Trustpilot

As a first time buyer I can not fault…

As a first time buyer I can not fault the service and communication Simon and Miller offered. Dan at the Larkfield office was very helpful, quick to respond and good at keeping me updated throughout the whole process. Dan was always willing to answer any questions I had now ever silly I felt they were and was very good reassuring at me when I was a little anxious. I fell in love with the property at first sight and was eager to secure it. With the Covid 19 pandemic it was easy to worry about the security of the sale but the company worked hard through out, kept in constant touch and put my mind at rest all the way through. I would highly recommend Simon and Miller particularly the larkfield office. I was able to secure my dream first home with ease and confidence throughout a difficult time.Thanks to all the staff at Simon Miller in particular Dan for all their hard work!

Debbie · 17 April 2020

Agent replied · 16 June 2024

Dan will be pleased to receive such positive comments about the service provided. I would also like to thank your for taking the time to leave such a positive endorsement of our company. I hope you will return to us should you need our services in the future. Thanks.

5/5

Trustpilot

Highly recommended

We purchased our first home through Simon Miller and I cannot recommend the the team at the Barming branch enough.We viewed the property at an open day, but unfortunately someone put in a better offer than us. When this offer fell through, the team contacted us first as they were aware of how disappointed we were when our initial offer was rejected. When we put in a second offer, Wasim reassured me that there would be no gazumping and that no one would be viewing the house once our offer was accepted. Wasim was a great help throughout the whole process, replying to any queries within the day and ensuring that both parties' solicitors were working as fast as they could to push the sale through. On the whole I could not fault them at any stage of the process as they made our first purchase so much easier and more enjoyable.

Katie · 16 April 2020

Agent replied · 16 June 2024

Thank you for your comments about the service received by our Barming team. Kind regards.

5/5

Google

Jeremy has been exceptional as I searched for, and have now completed the purchase of my new home. He has been helpful, supportive, and great at keeping in touch. He took the time to understand what I was looking for, and I never felt that his goal was simply to sell me a property. It has been a wholly positive experience, and I am very grateful to Jeremy for making it so.

Jayaduray · 28 July 2024

5/5

Google

I have used Simon Miller to sell property before and they are always very professional and go to great lengths to be helpful. I cannot praise the staff in the Maidstone branch enough, particularly the Manager, Wasim, who was always at the …

Brenda · 16 January 2026

Agent replied · 16 April 2026

Thank you so much for your continued trust and for taking the time to leave such a kind review. … More

5/5

Trustpilot

Business Property Sale

We used Simon Miller Headcorn to market our business property (which had residential planning agreed), the process was not easy as we actually ended up with a buyer who wanted to keep the property as a business which was very unexpected.During our sale process we had two agreed sales that fell through, Jeremy and his team at Headcorn remained determined and professional throughout the entire process from start to finish.I would not hesitate in using their services again or recommending them to others.

Lee · 17 September 2018

Agent replied · 16 June 2024

I understand from your comments that there were a number of hurdles which needed to be overcome before a successful exchange and completion could take place. I'm pleased that you were impressed with the professionalism shown by Jeremy and his team and would like to thank you for your positive review.

5/5

Trustpilot

Bearsted sale.

From first contact till exchange of contracts and completion, Lucy has been an absolute pleasure to deal with. Always professional, friendly, courteous and helpful, she carried out most of the viewings whilst I was away and always communicated feedback from the prospective buyers. Lucy is always positive and this must surely come across to everyone be they buyers or sellers. She demonstrates expert knowledge of the industry and I have no hesitation whatsoever in recommending Lucy to anyone whether looking to sell a property or looking to buy.

Steve · 24 August 2018

Agent replied · 16 June 2024

As a company we are always keen to remove the stress out of,what can be, a very stressful process. Lucy is a great asset to our company and is committed to providing the best possible service levels to our customers. I have no doubt she will be delighted to hear such positive feedback from you. Thank you!

5/5

Trustpilot

Barming Brilliant

We decided to purchase a property through Simon Miller in Barming .. The moment we met Paul he was direct and honest and never sugar coated anything which was refreshing from a estate agent. His communication skills and customer services were second to none .. We did encounter a few problems not from the estate agents but from the sellers solicitors and Paul and Greg were there to navigate us through the issues and never stopped helping till we completed the sale .. I can say 100% we would have have walked away from the sale if Paul and Greg were not there to make it happen ... I’m totally grateful now as the house is a gem and the area is amazing ... If your reading this call them and experience a honest solid amazing service .

Arvinder · 3 May 2018

Agent replied · 16 June 2024

Sometimes its necessary to be direct as it helps to get things moving. It would seem from your comments that on this occasion the Barming team got the balance just right. We are grateful for your kind comments highlighting the effort made by both Greg and Paul and hope that you continue to enjoy your new home.

5/5

Trustpilot

The Amazing Larkfield Simon Miller Team !

After exchanging contracts on two properties today and purchasing one as part of a long chain we felt compelled to review the team at the Larkfield branch of Simon Miller . Professional , knowledgeable , friendly , exceptional , understanding and supportive throughout the whole process , just a few words that describe the Larkfield team . Dan and Simon worked extremely hard representing my mother’s sale . They were friendly made her feel at ease and were reliable efficient and professional . We can’t thank Georgie Vincent The senior sales manager enough whom without we would not of survived the roller coaster stressful ride of moving . Georgie was the link who held the whole chain together ! There for us every step of the way , professional trustworthy reliable , informative and honest from the first moment when putting our property on the market to the final hours of exchange . Andy her colleague was crucial in the process too informing us of updates and working tirelessly to ensure the process continued to progress . Georgie always worked above and beyond her role in the process . We thank the whole team . Words can not express how grateful to Georgie we are without her we would have been subjected to only the incompetence of the solicitors and conveyances iinvolved . I will be recommending Simon Miller to anyone who is planning to move .THANKYOU ❤️ Jo and Peter Curtis and Angela Perry

Jo · 9 February 2018

Agent replied · 16 June 2024

Firstly I would like to congratulate you on exchanging contracts after what sounds like a challenging sale and purchase. Often when a number of properties are involved in a chain it can be hard to keep control on events arising (especially if the information is not sometimes forthcoming). It is, however our job to dig deep and establish the facts where possible.I would like to convey my thanks for you taking the time to write such a positive and heartfelt review about the Larkfield office. Georgie and the team work extremely hard to communicate with all parties from start to finish to ensure everyone is well informed throughout. I hope you will be happy in your new home and will recommend the services of our company to all your friends and family.

5/5

Trustpilot

I am in marketing/sales and have come …

I am in marketing/sales and have come to appreciate that listening is a skill that many of us do not possess. However, Amanda Gates at the Headcorn branch, not only listened, but took to heart my desires for the perfect property, and within a week she found it!! Her excitement and enthusiasm in finding me the right property truly gave me the sense that her happiness is derived from bringing happiness to others. Amanda is professional; responsive; attentive; and so very personable. She takes her job very seriously, as do all the staff at that office, and I cannot speak highly enough of my experience so far. This is my first experience of buying a home, and Amanda is proving to be a guiding light on this journey. I would highly recommend touching base with this office and let them work their magic as they have for me!

Bev · 24 January 2018

Agent replied · 16 June 2024

It is essential to listen to our customers requirements and encourage viewings on the properties that match their individual needs. I am pleased to hear that on this occasion Amanda was able to assist you in your search to find your perfect property. I hope your purchase goes smoothly but should you require any advise, I am sure the Headcorn team will be on hand to offer guidance and support.

5/5

Trustpilot

Very happy with Simon Miller…

Very happy with Simon Miller especially Wasim who has been amazing in supporting me throughout the stressful time in selling my home. Plus he got the full asking price. Nothing was too much trouble and he was happy to find out any information I needed. I am truly grateful to him and his team. I would also like to give Richard a special mention as he too was very supportive on the onset.

Sherry · 31 January 2021

Agent replied · 16 June 2024

I'm pleased you felt supported throughout the sale process. Both Wasim works hard to get his customers the best price possible and is always on hand to assist when required. Richard is a vastly experienced member of the sales progression department who ensures customers are well informed throughout the post sale process. We are very grateful to you for leaving a 5 star review.

5/5

Trustpilot

We have been searching for a property …

We have been searching for a property to buy for almost a year now. As everyone knows, when buying a property it is a very important decision to make in life. We therefore want to ensure that we make the right decision to live a long & happy life in our new home.Everyone at the Larkfield branch has been very helpful. However, In particular, Dan Osborne has been with us from the beginning of our journey & has stuck with us through thick & thin. He is very easy to get on with & is a great guide. He is very knowledgeable & understands his Client's wants & needs. He is also an honest person & allows his Client to be honest in return which makes the process much easier.We are still on the search for our dream home which I am sure we will find in the not too distant future.

Megan · 11 January 2018

Agent replied · 16 June 2024

I am delighted to hear that you received such a good service from the Larkfield office. Dan Osborne and the other members of the sales team strive to provide excellent service to both buyers and sellers. I would like to thank you for taking the time to submit your review and wish you all best with your ongoing property search.

5/5

Trustpilot

House purchase

My partner and I have been purchasing a house through Simon Miller for what seems like forever, we have mainly been dealing with Alex and Steve, but on occasions I have also spoken with Michael. During the purchase of our house we have experienced a few issues with the vendors, and at times I can imagine this has put Alex and the team in a awkward position, but everything has been handled professionally, fairly and we were always kept up to date with what was going on.

Melanie · 3 December 2017

Agent replied · 16 June 2024

I understand your purchase completed in early December 2017 and I trust you are happy in your new home. Thank you for you kind words about Alex and the Maidstone team. Unfortunately sales can sometimes take a long time to go through but good communication helps to ease the stress levels.I hope you will consider using our company should you choose to move in the future.

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