Seekers Maidstone reviews

★★★★★ 5/5

Google

My partner and I have had the pleasure of dealing with Seekers Estate Agents in Maidstone, to let our first apartment. The whole process was handled by Victoria, the letting and sales manager, who was very diligent and professional, paying a great amount of attention to detail, which was important to us, especially as we were brand new landlords. Victoria had gone above and beyond in making sure our apartment was let swiftly and in accordance with all regulations. If you are planning on letting your property, especially if you are new to the process, we highly recommend Victoria and Seekers Estate Agents in Maidstone. Happy customers 😀

Lisa · 8 April 2023

★★★★★ 5/5

Google

I was shown around the property by Simona. She was very polite, professional, approachable and i appreciated her showing me around.

Dan · 14 March 2026

★★★★★ 5/5

Google

Absolutely amazing team! Made selling our house as easy as can be. They presented the house beautifully for us. Highly recommend

Anita · 14 February 2026

★★★★★ 1/5

Trustpilot

I wouldn’t give them 1 star

I wouldn’t give them 1 star. If you are reading this do not sign with them , currently water is pouring through the ceiling and about to cave in an issue they promised to fix before we moved in and every call and email is ignored. Firmslly complained and now reporting to environmental health and will move to legal action . They should be struck off .

Louise · 20 September 2025

★★★★★ 5/5

Google

Exceptional service , I was kept informed all the way through and always felt valued as a client ,Gemma is a star 👍 …

Brian · 14 July 2025

★★★★★ 5/5

Google

I have recently let a property from Seekers. Alexandra was there to assist me in every step of this journey, she was professional and was able to readily clarify any concerns regarding the process. I'm grateful to have had such an extraordinary agent who was actively involved in the success of moving into my new home. I would definitely recommend to anyone who is interested in such a service.

Shanese · 31 May 2023

★★★★★ 1/5

Trustpilot

Do not waste your money with these people

I have been with this company since August 2024. I paid up upfront almost £800 and I thought hiring these people they are meant to keep in touch with you. Well I haven't had one phone call unless I ring them. It's like they have took my money and run. I have had no viewings at all. They have told me I need to keep an eye on their website for information. Why if I'm paying them to do a job for me.

Jane · 24 March 2025

★★★★★ 5/5

Google

Lovely service and helped me get a wonderful flat.

Oluwasegun · 31 March 2026

★★★★★ 1/5

Trustpilot

DO NOT USE SEEKERS EVER

Seekers are a set of robbing heartless idiots, they charged us for damages yo our property that were there when we moved in, and won’t respond to our emails disputing this. Waste of time low life’s for staff. Absolutely useless on the phone, over email, and just plain useless in general. Do not use this company and save yourself some hassle, they will rob you blindly.

Quadtommy · 15 August 2025

★★★★★ 5/5

Google

Excellent service and im all set and ready for my new home 🏡✨🌒🌕🌘 …

Santiago · 14 February 2026

★★★★★ 5/5

Google

I have used Seekers as my letting agent for the past thirteen years and have always been more than happy with their positive approach from both a landlords perspective and equally from the welfare of my tenants. They have never left me with any voids between tenants and are easily accessible and ready to help with any issues. Over the years I have dealt with many very professional members of the team and have always been satisfied that they are working hard on my behalf, in particular Carly, who has helped me from day one with everything connected to my property.PositiveResponsiveness, Quality, Professionalism, Value

Claire · 25 August 2021

★★★★★ 5/5

Google

We have a lot of dealings with Roana at Kent Res, she is very efficient at what she does, very helpful and quick to reply if I have any queries. Highly recommend

Barming · 14 August 2025

★★★★★ 5/5

Google

I have been with Seekers for a number of years now as a Landlord and have ALWAYS found them extremely helpful and understanding. I met with some of the staff at the Maidstone office who are all just as friendly as the staff I used to deal with at the Medway office. An excellent lettings company who will go the extra mile and in particular, a huge thank you to Victoria for keeping me fully updated with progress at all times !! I had a water leak from a flat above recently and would like to commend the exceptional service from Garry Hughes at Seekers Lettings. Garry is a real credit to the Seekers team who went above and beyond to resolve the issue. He was easy to contact, responded immediately to every email/telephone call and was friendly, reassuring and professional at all times. Outstanding service thank you very much Garry !!

Sanjay · 7 June 2021

★★★★★ 5/5

Google

Very helpfull and had a very good experience..

Praveen · 14 March 2026

★★★★★ 1/5

Trustpilot

Dreadful end-of-tenancy experience

After leaving the property spotless, a significant portion of our deposit was deducted for questionable charges, including £7.50 for a toilet brush and replacing a desk that supposedly had only three legs (they had actually removed a supporting desk that was in the the original inventory).

R · 22 January 2026

★★★★★ 5/5

Google

Their service was really good and we had a good experience

Sandali · 14 February 2026

★★★★★ 5/5

Google

Great experience from start to finish. Highly recommend them. Thankyou

Kittykat471 · 14 February 2026

★★★★★ 5/5

Google

Kirsty the Relator in charge did an amazing job all through the process

Oghenero · 14 January 2026

★★★★★ 5/5

Google

The property is very lovely and very proximity to schools and town centre. Victoria was very helpful and joyful. Thanks Victoria

Aishatu · 1 May 2025

★★★★★ 1/5

Google

As a tenants, my wife and kids got the short end of the stick. Does not deserve even a 1 star rating. I rented a property with them in Maidstone for 3 years. Landlord was very supportive and looked after his property very well. Nightmare started when we wanted to move out. Seekers started to mention about clauses in the contract , which contradicted their own document and the emails were not very professional and the staff lack communication skills. Landlord was supportive and allowed us to move out flowing 1 month notice. In addition, our contract ended on 7th so I returned the the keys on the 8th at 9:30 am and they wanted to charge me £64 (day's rent) - by the way my rent was £1000 a month ( you do the maths). Not to mention the end of tenancy inspection report, which did not contain any positive words and not reflective of the initial condition when we moved in. As if that wasn't enough - Ts & Cs stated that your deposit will be returned in 10days - got an email that saying ..." that's not what it means.." no additional details. Based on my own experience I wouldn't recommend Seekers to any tenant. Zoe Gearing was their best employee and she deserves a medal - I think she has left and everything is just falling apart. All the other agents working there that I have dealt with have not met my expectations. Choice is yours but if I was you I would stay away.

Nel · 7 June 2020

★★★★★ 5/5

Google

The team of Kent Residental is efficient, professional and courtesy. Especially, the tenancy manager, Hayley, she is always be patient and responds so quick. I really so appreciated what they done for us.

Yan · 4 November 2024

★★★★★ 5/5

Google

Me and my partner have recently let a property from seekers. Alex went above and beyond to help the process go smoothly, she was professional and knowledgeable throughout. We wouldn't be moving into this beautiful property if it wasn't for Alex and her magic! We are very thankful toward her. Would certainly recommend to our friends and family.

Claudia · 8 May 2023

★★★★★ 1/5

Google

-2015- I have been waiting nearly two months for repairs to be done on a leak coming from the roof of the building which has damaged several of my items. Since this is the second time this has occured I asked for financial compensation and have been told to claim it on my contents insurance, I fail to see why I should push up my premium on an incident that should have been fixed already! Seekers have taken NO responsibilty in making me wait so long, I am constantly promised phone calls that never happen. - Update 29/12/2017- This issue is still going on. After having been 'Fixed' the leak returned and damaged more items. A sofa, a reclining chair, and other small items. Once again, asking for compensation of our damaged property we have been insulted with a ridiculously low offer in an obvious attempt at forcing us to claim on our own contents insurance when the issue is due to the building condition and not of our making. There has been several attempts at repairs being done but each time it failed to work. So once again we have had a Christmas and New years ruined because of faults in a property put of our control. My own health and my partners is suffering due to black mold being present, coughs, headaches etc.

Nathan · 8 June 2018

★★★★★ 1/5

Trustpilot

Withholding our Deposit and Maintenance Issues

Like many others, Seekers tried to withhold our deposit longer than three months after the end of our tenancy. We filed a TDS claim after two months which they did not respond to. We finally had to send them a letter of intent to take them to court for them to transfer the deposit to TDS, but still have not had a proposal for deductions for “damages” which culminate in minor wall scuffs and dirty grout.

Rosie · 26 November 2024