Trusted Agent profile

Seekers Maidstone reviews

3.8

★★★★★ Good

363 reviews across 2 platforms

53 High Street, Maidstone ME14 1SY

Seekers's Maidstone office at 53 High Street is rated 3.8 out of 5 across 363 reviews on two platforms, including 325 Google reviews rated 4.1. Checked 9 October 2026.

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4.1 / 5

325

Reviews on Google

This office

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38

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Maidstone office, from every platform, shown as written. First names only.

5/5

Google

Simona was punctual and straight away made me feel very at ease with a friendly smile. She has excellent communication skills and as we made our way through the property she told/showed me everything relevant so I didn't need to ask any questions. She also had a very personal approach to help me envision what it would be like using the rooms in different ways. I'm new to renting and Simona made this a very easy and pleasant experience. Thank you.

Ben · 14 March 2026

Agent replied · 14 April 2026

Hi Ben, thank you so much for this review. We're so pleased Simona could make the experience easy for you! Let us know if you need anything else.

5/5

Google

I am thrilled to share my experience working with Hayley, an exceptional estate agent who has managed my portfolio with remarkable dedication and professionalism for many years. From the very beginning, her expertise in the real estate market was evident. Hayley consistently goes above and beyond to ensure that my investments are well taken care of, providing insightful and practical advice. Her communication skills are outstanding; I always feel informed and confident in her decisions. Hayley's attention to detail and commitment to her clients set her apart from others in the industry. It’s clear that she genuinely cares about her clients’ success, making her not just an agent, but a trusted partner. Thanks to her hard work and dedication, I have enjoyed a stress-free experience managing my properties. I wholeheartedly recommend Hayley to anyone seeking a knowledgeable and reliable estate agent. She truly is a gem in the real estate world!

Victor · 14 September 2025

Agent replied · 14 April 2026

Thank you so much for your feedback, Victor, it is wonderful working with you!

5/5

Google

From the very beginning, Gemma was friendly, approachable, and incredibly knowledgeable about the local market. She took the time to understand exactly what I was looking for and was always on hand to answer any questions I had, no matter how small. What really stood out was her professionalism and attention to detail. Every viewing was well-organized, and she kept me fully informed throughout the entire process. Her advice was honest and reassuring, and I always felt like she had my best interests at heart. Thanks to Gemma’s support and guidance, the whole experience was far less stressful than I expected.

Indica · 14 August 2025

Agent replied · 14 April 2026

Thanks for your review Indica, we're so glad we could help!

5/5

Google

Thank you to Kristy parkes who kindly helped us for getting this place. Every thing has been lovely, however the kitchen and toilet were so dirty I wish it was cleaned before being handed over to us. But the rest has been great many thanks to your team. Best regards Niloufar saadati

Niloofar · 14 March 2026

Agent replied · 14 April 2026

Hi Niloofar, Thank you for your kind words, we're so pleased Kirsty was able to help you secure your new home. We're sorry to hear your comments regarding cleanliness. We have checked the inventory, which does not note any cleanliness issues at the time of your move-in. However, we do appreciate your feedback and will keep this in mind moving forward. Wishing you all the best in your new home.

5/5

Google

Moving flats in December isn’t exactly easy since everyone’s usually on holidays, I was pleasantly surprised that Kirsty and team were able to get everything sorted so quickly during this period. The whole process is well digitised and not having to use paper documents was of massive help too. Very pleased.

Taras · 14 January 2026

Agent replied · 14 April 2026

Hi Taras, thank you so much for your feedback. We're really glad we could help! Let us know if you need anything further.

5/5

Google

Kirsty has been excellent. She is professional, responsive, and always helpful whenever I have questions or need assistance. The whole renting process was smooth and stress-free thanks to her support. I would highly recommend her to anyone looking for a reliable letting agent

Paul · 14 February 2026

Agent replied · 14 April 2026

Hi Paul, thanks for this feedback! We're so pleased we could make the renting process easy for you. Let us know if you need anything else!

5/5

Google

The viewing guided by Simona was very smooth. Prompt, well explained and shown. Answered all questions honestly, politely and professionally. I look forward to getting a positive response from the landlord. Nice house.

Anthony · 14 February 2026

Agent replied · 14 April 2026

Hi Anthony, thank you so much for your review. Let us know if there's anything else we can help with! Very best, Kent Residential.

5/5

Google

Thank you very much for your kindness and support throughout the process. You were very helpful, professional, and a pleasure to communicate with. I really appreciate your time and assistance.

HRISTINA · 14 February 2026

Agent replied · 14 April 2026

Hi Hristina, thank you so much for your review! We're always happy to help. Let us know if you need anything else! Best, Kent Residential.

5/5

Google

Simona is so helpful and has a great customer service. I am giving her a five star, although I am waiting for the landlord to choose me, hopefully 😃🤞🏽 …

Sophia · 14 January 2026

Agent replied · 14 April 2026

Hi Sophia, we really appreciate your review! Please feel free to reach out if you need help with anything further. Best, Kent Residential.

5/5

Google

Simona was lovely and very welcoming. She was the perfect person to show us around the rental property and provided great, clear information throughout.

Chelsie · 14 February 2026

Agent replied · 14 April 2026

Hi Chelsie, we love this feedback! So pleased Simona could help. Let us know if you need anything else!

5/5

Google

Great service! Agent was knowledgeable and friendly. The whole process was easy and clear with quidance and suggestions to my questions. Thank you

O · 14 February 2026

Agent replied · 14 April 2026

Hi there! We're really pleased to have helped! Let us know if there's anything else we can do. Best, Kent Residential.

5/5

Google

We have been looking for a property for ages and thank you to Molly we found one with her. We did many viewings with her and she was so patient with us. Thanks Molly you really were the best x

Shannon · 14 August 2025

Agent replied · 14 April 2026

Thanks Shannon! We're so glad you found what you were looking for.

5/5

Google

Simona was so lovely and helpful when showing me around my most recent property viewing !

Lucy · 14 March 2026

Agent replied · 14 April 2026

Hi Lucy! Thank you so much for your review. We're really pleased Simona could help you. Let us know if you need anything else! All the best.

5/5

Google

Kirsty Parkes was kind her approach during the whole process was and awesome and understanding.

Mary · 14 March 2026

Agent replied · 14 April 2026

Hi Mary, thank you for your feedback. We're so pleased Kirsty could make the process smooth for you. Let us know if we can help with anything else!

5/5

Google

Molly Lee was so helpful. I felt so comfortable with her and didn’t hesitate to ask all of my questions. I can’t wait to see her next week for another viewing. Thanks so much Molly x

Robyn · 14 August 2025

Agent replied · 14 April 2026

Thanks for your feedback, Robyn! We're so glad we could help!

5/5

Google

Molly kirsty, jenna and hayley have been extremely helpful so far and excelled in customer service. Molly showed me round the property, was extremely knowledgable and has a very nice caring manner. Thank you. I am looking forward to getting the keys. Its been a very difficult year for me. All the staff at the branch have great empathy. Thank you. I would highly recommend this branch

Laura · 14 December 2025

Agent replied · 14 April 2026

Thanks for your review, Laura. We're really glad we could help.

1/5

Google

Have used this place before (Seekers) and do NOT do business with them. Hayley Burgess is possibly the rudest person i've ever dealt with and has no clue how to speak to people. Do not be fooled by the rebrand either. The same people still work here, hence why the reviews here are so poor.

Jack · 12 October 2024

Agent replied · 23 October 2024

Thank you for your review, Mr Barrett, it was unfortunate you had issues with the property you were renting at the time. Unfortunately, the Landlord did their own maintenance, and you made it extra difficult with communication due to your repeated name calling and verbal abuse of our staff. We hope the property you are in now is more to your liking.

5/5

Google

Kirsty was great, kept in contact regularly and helped us through the process. Thanks!

Danny · 14 January 2026

Agent replied · 14 April 2026

Hi Danny, thanks for your review! We're pleased Kirsty could help. Let us know if we can help with anything else. All the best!

5/5

Google

Very pleased!! Molly is professional, and extremely helpful in answering all of my queries. Her guidance made the experience smooth from start to finish. Would recommend her and team!

Kate · 14 August 2025

Agent replied · 14 April 2026

Thank you for your lovely review Kate! Glad you had a great experience with Molly and the team

5/5

Google

Thank you so much Molly, you make the process so quick and not as scary as I thought! Thanks Molly can’t wait to collect keys on Wednesday :)

Emily-Rose · 14 August 2025

Agent replied · 14 April 2026

Thanks Emily-Rose! It was our pleasure.

5/5

Google

Molly was very friendly and very helpful to us we didn't manage to find a property that we liked so far but we do recommended their services

Duda · 14 August 2025

Agent replied · 14 April 2026

Thanks for your feedback!

5/5

Google

Kirsty is a star, very patient.

Adetoun · 14 February 2026

Agent replied · 14 April 2026

Hi Adetoun, thanks for the feedback! Kirsty is certainly an asset to our team :)

5/5

Google

I really love this apartment, so clean and neat. Compared to all my previous search. A shout to Simona, meeting you yesterday made my day, the way you showed me round the apartment and explained in details makes it more fascinating and l cant wait to start with my reference check. Thank you.

Afolashade · 14 February 2026

Agent replied · 14 April 2026

Hi Afoloashade, we're so happy you're pleased! Thanks for the review!

5/5

Google

Molly found us a beautiful home. Our forever home. We are so grateful. The process was so quick and simple! Recommend Molly 100%!!!

Leigha · 14 August 2025

Agent replied · 14 April 2026

This is so wonderful, thanks for sharing your experience Leigha! Enjoy your new home.

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Questions about Seekers Maidstone

How many reviews does Seekers Maidstone have?

Seekers's Maidstone office has 363 reviews across two platforms: 325 on Google, 38 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Seekers Maidstone's rating?

Seekers Maidstone is rated 3.8 out of 5 across all 363 reviews, and 4.1 out of 5 on Google from 325 reviews, checked 9 October 2026.

Where is Seekers's Maidstone office?

Seekers Maidstone, 53 High Street, Maidstone ME14 1SY.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.