Every review we hold for the Maidstone office, from every platform, shown as written. First names only.
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1/5
TrustpilotDo not use this company!!!!
Do not use this company. They are literally a scam. They will do anything possible to not give you back your deposit. Charging us Β£400 for a deep clean when the house was cleaned very thoroughly. Charging Β£300 nearly for a repaint of the ceilings and walls for just per bedroom. And the stairwells. They attempted to charge us all for new mattresses and even sent in a photo of a dirty old mattress in my friends bedroom trying to say it was his . Luckily he had a picture of his mattress dated at the time of moving out so they soon dropped this when they realised what they had done was probably illegal. They are trying to drag out the process of disputing the deposit until the protection scheme runs out by not replying to emails. Which is exactly what they did to my friend and they were offered back Β£30 between them and still didnβt even get it. Absolutely did company. Changed their name because of awful reviews and are still receiving them. They now blatantly write their own reviews as they have increased from one star to 4 and none of the new reviews mention anything about anyone having actually secured a property and had a good experience. Merely about viewings. Should be shut down
Erin Β· 13 August 2024
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5/5
GoogleGemma is quick to respond to any maintenance issues that we have. We are kept well informed throughout.
Thank you.
Darren Β· 14 August 2025
Agent replied Β· 14 April 2026
Thanks Darren! We're always happy to help.
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5/5
GoogleMolly Lee was very polite and helpful throughout the whole process. She made everyone very quick and easy.
Recommend Molly!!
Ry6n Β· 14 August 2025
Agent replied Β· 14 April 2026
Thanks Ryan! So great to work with you.
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5/5
GoogleFantastic service from Gemma and her team, they really know how to manage properties.
FlumpyClothingLTD Β· 14 October 2025
Agent replied Β· 14 April 2026
We're blushing, thanks for your review!
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5/5
GoogleMolly was very helpful and always had a smile on her face. Thank you Molly.
Callum Β· 14 September 2025
Agent replied Β· 14 April 2026
Glad we could make the experience good for you, Callum!
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5/5
GoogleMy properties are in good hands with Gemma and the team.
Nia Β· 14 October 2025
Agent replied Β· 14 April 2026
We appreciate your kind words, Nia!
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5/5
GoogleGemma is quick to respond and with a positive attitude
Anthony Β· 14 October 2025
Agent replied Β· 14 April 2026
Thanks for your feedback, Anthony :)
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5/5
GoogleMolly has been very helpful and has responded very quickly to my questions , definitely recommend!
Ellie Β· 14 August 2025
Agent replied Β· 14 April 2026
Thanks for your review, Ellie!
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5/5
GoogleFrom the bottom of heart thank you to Louise, for all the hard work she put in for me and my husband. When we were looking for a house. She made the process for us viewing the house easy for us to move in,As we couldn't done it without her expertise and guidance. Louse welcoming in a professional way and she is so lovely. She is good to work with and I'm looking forward to work with her again in the future π her communication skills is the bestπ
Ruthy Β· 27 March 2024
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5/5
GoogleGemma is friendly and very helpful
Foxy Β· 14 October 2025
Agent replied Β· 14 April 2026
So glad we could help!
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5/5
GoogleGemma is always happy to help. Very informative throughout.
Nicola Β· 14 September 2025
Agent replied Β· 14 April 2026
Thanks for your feedback, Nicola!
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5/5
GoogleSmooth process helped by Gemma
Jenny Β· 14 October 2025
Agent replied Β· 14 April 2026
Thanks for the feedback, Jenny!
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5/5
GoogleGemma was very helpful and a lovely person
Nikki Β· 14 September 2025
Agent replied Β· 14 April 2026
Thanks for your review Nikki!
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5/5
GoogleGemma is very efficient, helpful and polite.
Diane Β· 14 September 2025
Agent replied Β· 14 April 2026
We appreciate the feedback, Diane!
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5/5
GoogleMolly was kind and polite and was always smiling.
Abby Β· 14 August 2025
Agent replied Β· 14 April 2026
We aim to please! :)
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5/5
GoogleMolly was very helpful, see you on Wednesday!
Sandra Β· 11 August 2025
Agent replied Β· 14 April 2026
See you then! :)
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5/5
GoogleGemma was very helpful and polite .
Sandra Β· 14 August 2025
Agent replied Β· 14 April 2026
Pleased to help! Thanks, Sandra!
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5/5
GoogleGreat experience. Gemma was amazing through out.
Paul Β· 14 August 2025
Agent replied Β· 14 April 2026
Thanks for your feedback, Paul!
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5/5
GoogleMy experience with Seekers at Maidstone was a great and exceptional one. I was looked after by Victoria who was super efficient and very helpful throughout the process. She was very understanding, polite, professional with great knowledge of the area, development and industry. Just one day after meeting with her and signing the terms of business with Seekers, my property was let and the new tenant moved in within the same month. Victoria and the team were all lovely and professional! They definitely made the whole process a lot smoother for me and I highly recommend doing business with Seekers and Victoria.
Ade Β· 2 September 2023
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5/5
GoogleI had a great experience with Seekers and amazing service from start to finish. I was looked after by Victoria who was super efficient and very helpful from the start. One week after first speaking with her, my property was let and the new tenant moving in within the month. Victoria and the team were all lovely and nothing was too much trouble! It definitely made the whole process a lot smoother for me. I will definitely be using them again in the future and could not recommend them highly enough.
Emily Β· 25 August 2023
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5/5
GoogleReally pleasurable experience viewing the property with Simona today, she was really helpful and answered any questions we had and we did not feel rushed in our viewing.
Many thanks, Alison
Alison Β· 14 February 2026
Agent replied Β· 14 April 2026
Hi Alison, thanks for your feedback! We're very pleased Simona could help. Let us know if you need anything else! All the best.
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5/5
GoogleIβm really impressed with the overall service! Hayleyβs approach is second to none! Highly professional, good customer service and has extensive local knowledge. I do recommend her service. Looking forward to working with you again π β¦
Alexander Β· 14 December 2025
Agent replied Β· 14 April 2026
We look forward to it too! Thanks Alexander!
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5/5
GoogleFrom the moment Gemma began helping me, she was professional, attentive and showed a great understanding of the current processes. The whole process was a lot easier with Gemma guiding me through it and Iβm extremely glad I was working with her. Thank you!
Nikki Β· 14 September 2025
Agent replied Β· 14 April 2026
So glad we could help, thanks Nikki!
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5/5
GoogleI had a great experience with Seekers and amazing service from start to finish. I was looked after by Victoria who was super efficient and very helpful from the start. One week after first speaking with her, my property was let and the new tenant moving in within the month. Victoria and the team were all lovely and nothing was too much trouble! It definitely made the whole process a lot smoother for me. I will definitely be using them again in the future and could not recommend them highly enough.
Emily Β· 8 April 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.