Every review we hold for the Maidstone office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotIncredible service with a stressful onward chain.
Be Chapman at Page & Wells went above and beyond, dealing with awful solicitors up the chain, to make sure everything went as smoothly as it possibly could do and that the sale went through on time. Her communication throughout the entire process was incredible, she was always on hand and I could not recommend her or Page & Wells enough
Neil · 21 October 2022
Agent replied · 17 June 2024
Thank you so much for taking taking the time leave your kind review. We are really pleased to hear that you were happy with the service provided & wish you all the very best and happiness for the future.Best wishesPage & Wells
★★★★★ 5/5
TrustpilotVery Efficient, with Great Communication
The team at Page & Wells handled our sale with expert care and diligence at every stage. They consistently marketed the property, making changes and adaptations to keep the property fresh on online portals as well as reaching out to their sizable client base. The team adapted with a tough market and did a really great job. They handled the sale ensuring a smooth transition, communicating brilliantly and always keeping us enlightened throughout the process.
Dave · 21 February 2024
★★★★★ 5/5
TrustpilotAn amazing team, great communication.
The whole team from initial contact through to the progress team and completion were thoroughly professional. The communication all the way through was first class, either from the staff or via the online account. I was never unaware of what was going on with the sale of my house. Experts in selling houses.
Diane · 5 February 2025
★★★★★ 2/5
TrustpilotThis review is directed at the Maidstone Lettings Team
This review is directed at the Maidstone Lettings team, as once again we have been made to feel like second class citizens. The staff here do not see tenants as customers, just landlords, their total lack of respect for our privacy is astonishing. They constantly pander to neighbours unjustified and ridiculous complaints about the trees they claim are over hanging. No communication from them until the last minute, giving contractors our details but failing to inform us so we have no idea what they want or why they are calling.In the last five years we have had countless errors and delays from incompetent staff who claim they have done their best. We were left with no heating or hot water for over a week and the total sum of their efforts was one call to one contractor who said they were looking into the availability of parts. No compassion, no empathy, no respect! It seems that the staff change every five minutes yet the next ones appear to have no more interest than the last. As I have said, they do not see tenants as customers which is very clear in their approach. If you are considering renting any property via them I would be very careful. I am led to believe there is a different level of service when you are a buyer which is clearly demonstrated in their reviews from buyers, it’s a shame they can’t filter that through to tenants.
Paul · 4 October 2023
★★★★★ 5/5
TrustpilotThe team were attentive and…
The team were attentive and knowledgable. Always friendly and helpful. They managed the viewings efficiently and communicated clearly the outcomes of viewings. This was reassuring as we dont live locally and were selling the property for a family member. I would highly recommend them as they removed the stress from the whole process and we were delighted with the speed and efficiency of the sale.
Suzanne · 3 August 2024
★★★★★ 5/5
TrustpilotEveryone was very helpfull & friendly &…
Everyone was very helpfull & friendly & kept me updated at all times.i can honestly say I would highly recommend this company as its been a pleasure doing business with them.
Miss · 2 October 2025
★★★★★ 5/5
TrustpilotExceptional team
I only actually met the team once and for a very short time because I live abroad, so everything was done on line with emails and the odd phone call. They were extremely professional, helpful and kind. They dealt with everthing quickly, from finding a tree surgeon to having the roof fixed. I would definitely recommend them to friends.
Penelope · 25 August 2022
Agent replied · 17 June 2024
Thank you for your review Penelope, we're extremely happy to hear you were pleased with our service. If we can be of any assistance to either yourself or friends/family in the future, please feel free to reach out.
★★★★★ 4/5
TrustpilotHelpful despite a long time to sell
James and Adam remained optimistic and cheerful despite it taking a long time to sell my house. We got there in the end and I am grateful for the time they took to reassure me during stressful moments!I have used Page & Wells (Loose) a couple of times now and whilst I have no intention of moving again for a very long time, I think they are a good estate agents should I need one at any point.
WB · 10 October 2023
★★★★★ 5/5
GoogleNothing but praise for Nicola and the team at Page and Wells throughout the lengthy sales process (not their fault!). Responsive, friendly, polite, clear, supportive, always sure of a quick reply. It was absolutely the right choice to go with P&W and I can't recommend them highly enoughPositiveResponsiveness, Quality, Professionalism, Value
Robert · 16 June 2021
★★★★★ 5/5
GoogleGreat experience with both Michelle and Adele. Professional. Proactive. Knowledgeable. Wouldn't hesitate to recommend
Jo · 16 February 2026
★★★★★ 5/5
TrustpilotCould not fault page and wells and would use them again.
My Husband and I sold two properties, they weren't the easiest to sell, but Mike and Nicola at page and wells were brilliant. Any question or queries they were always at the end of the phone so helpful and professional. I could not fault them and would use page and wells in the future.
Laura · 17 January 2023
Agent replied · 17 June 2024
Thank you for your kind review Laura, we're extremely pleased to hear you were happy with the service provided and we wish you all the best for the future. If we can be of any assistance moving forward, you know where we are! Regards
★★★★★ 5/5
TrustpilotPage & Wells Bearsted - Professionalism with the personal touch!
As we live abroad, have next to no knowledge of the UK housing market, and were selling the house on behalf of my very elderly father, we weren't expecting it to be easy. But thanks to the very competent, professional, helpful and friendly staff in Bearsted, everything went very smoothly, and I cannot speak highly enough of them. They were always on hand with invaluable advice, support and recommendations at every step of the way and went above and beyond when some technical problems occurred at the (unoccupied) house. I would not hesitate to recommend them to anyone wishing to buy or sell property in the area.
Elaine · 25 June 2023
★★★★★ 5/5
TrustpilotExcellent service
We are about to complete on the sale of our family home of over 20 years. David Page has been knowledgable, informative and supportive throughout and has managed the whole process very smoothly. We have no hesitation in recommending Page & Wells and extend our thanks to David in particular.
Jane · 11 March 2021
★★★★★ 1/5
TrustpilotDisappointed is an understatement.
We had the disappointing experience of dealing with Page&Wells with a potential house we was looking at buying.They couldn't answer any questions we asked about the property, didn't seem interested in finding out either. Also the description of the property doesn't describe the actual property as it should be either. Almost like they were trying to hide things. I would avoid them at all costs.
Ash · 25 May 2021
Agent replied · 17 June 2024
We are sorry to hear that you have had this experience with our team. We strive to provide excellent customer service and area always looking at way to improve this. It is always disappointing to receive a 1 star review and we would like to see what we can do to help on this matter. Please email dw@page-wells.co.uk with some further details and we will look into this matter. Kind Regards Page and Wells
★★★★★ 5/5
TrustpilotI thoroughly recommend Page & Wells (Bearsted)
Page & Wells (Bearsted) were extremely proactive and efficient when handling the complex sale of our leasehold property. They went the extra mile to support both parties professionally and ensured the sale kept on track despite several difficult moments along the way. Their communication was excellent and the advice provided was helpful and pertinent.
Mrs · 12 November 2022
Agent replied · 17 June 2024
Thank you for your kind review Julia, it's great to hear you were pleased with the service provided and we wish you all the best with your future endeavours. If we can ever be of assistance again, please do not hesitate to give us a call.
★★★★★ 5/5
TrustpilotVery good service
Very good service from this company. Valuation was spot on and carried out quickly and efficiently.We received excellent advice when offers came in and got updated as and when the buyers situation evolved.Would recommend Page & Wells to anyone wanting top notch service.
Jerry · 9 February 2022
★★★★★ 5/5
TrustpilotCan’t recommend page and wells enough…
Can’t recommend page and wells enough all the staff at the Larkfield branch were all very professional and showed a good understanding for my needs and helped me throughout the process of my sale . Thanks again page and wells at Larkfield.
Darryl · 27 March 2025
★★★★★ 5/5
FacebookWe dealt with Duncan and I have to say he was professional, helpful and offered some great advice. The whole process was so much better than we've had with other agents in the past and their knowledge of the local market is second to none! We highly recommend you talk to Duncan and the team.
Tony · 1 June 2017
★★★★★ 5/5
TrustpilotPage & Wells larkfield
Page & Wells larkfield. House sale. No issues, no stress and they even passed information from me to the buyers solictors to make things quicker and smoother. I would say the house sold very quickly. One day of viewings and I had a number of offers. Two bed property in snodland. Realistically valued. Sold (meaning completed) in less than 3 months.I would say I have used other estate agents before and this is the only one i would recommend.
Clare · 11 April 2023
★★★★★ 5/5
TrustpilotEveryone was extremely helpful
Everyone was extremely helpful, easily contactable, responded promptly to queries and feedback. Communication was great, always kept up to date and would highly recommend.
Jennifer · 2 October 2025
★★★★★ 5/5
TrustpilotPage and Wells at Larkfield exceptional!
Page and Wells at Larkfield have been exceptionally helpful and efficient when selling our property. Their communication with us has kept us up to date with everything that has been happening and this made sure the process of selling the house was smooth and trouble free. Thank you to all the staff involved.
Lady · 27 September 2024
★★★★★ 5/5
TrustpilotA professional team of Estate Agents
Recently employed to sell my bungalow. From the outset the whole team at the Bearsted Office were very professional, efficient and listened to my requirements. They continued to keep me informed of the situation throughout the process. I would recommend them.
JohnPD · 30 November 2021
★★★★★ 5/5
TrustpilotMike Fisher and the team at Bearsted…
Mike Fisher and the team at Bearsted branch made the whole process feel stress free and run smoothly. Communication was fantastic, they were very accomodating and nothing was too much bother, genuinely really nice people. We highly recommend them.Thank you Ben & Nikki
Nikki · 19 June 2021
★★★★★ 5/5
TrustpilotExtremely polite and professional from…
Extremely polite and professional from top to bottom. I highly recommend this estate agent and thankful of their advice and guidance. Sincere thanks to Adam in particular. You are all outstanding examples. First class.
Keith · 1 October 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
