Trusted Agent profile · Maidstone
★★★★★
259 reviews across 3 platforms
52/54 King Street, Maidstone, ME14 1DB
Page and Wells's office in Maidstone, at 52/54 King Street, is rated 4.8 out of 5 across 259 reviews on three platforms, including 34 Google reviews rated 4.5.
34
Reviews on Google
This office
9
Reviews on Facebook
Business-wide
216
Reviews on Trustpilot
Business-wide
Every review we hold for the Maidstone office, from every platform, shown as written. First names only.
5/5
TrustpilotService above and beyond..
Cannot but praise the Letting team at Page & Wells Maidstone,great courtesy at all times,nothing was too much trouble and every question answered very professionally,l would not hesitate to recommend Nikki,Nadine and Lauren to anybody,Thank you all so very much.
4/5
Trustpilothelpful
Adam and James were fantastic supporting me through the purchase and ensuring that I was kept updated at all times.
5/5
TrustpilotJames and Adam were amazing
James and Adam were amazing, they went above and beyond from start to finish. We could not fault them at all.We would highly recommend Page & Wells Loose.
5/5
TrustpilotI would use this estate agent again
We sold our house through Page and Wells Larkfield, they were excellent throughout the process, providing us with meaning full trusted information at every stage in the process. Where Page and Wells excelled themselves, was when the processes of moving encountered difficulties that could not have been for seen, they actively listened to our concerns and provided thought full advice as to alternative strategies to achieve our end goal.
5/5
TrustpilotAmazing!
Be and Phil at the Larkfield branch have been absolutely amazing throughout our selling and purchasing experience. Both professional, friendly and extremely genuine and helpful. If you’re thinking about selling or purchasing a house through Page & Wells, my husband and I could not recommend them enough.
Thank you so much for taking taking the time leave your kind review. We are really pleased to hear that you were happy with the service provided & wish you all the very best and happiness for the future.Best wishesPage & Wells
5/5
TrustpilotIt was a pleasure and an easy feeling…
It was a pleasure and an easy feeling of , firstly viewing, secondly being shown around by Isobelle and the updates along the way to the actual moving in day, thankyou.
5/5
TrustpilotSuper Professional
We are very happy with how our house sale has gone, Mike & Nicola are super professional and were really supportive through the whole process which can be quite stressful.Nicola has kept us up to date sometimes even daily and I haven’t had to chase, from living locally I would 100% use Page and Wells Bearsted again and recommend them highly if you are looking for an agent.
5/5
TrustpilotPurchase of our new property.
Bought a new property using Paige & Wells and they were brilliant from start to finish. Adam and James were always quick to respond and a pleasure to deal with. Thank you both!
5/5
TrustpilotVery pleased
Very pleased with the service throughout. James was great and supported us at each step of the way.
5/5
TrustpilotWe instructed Page and Wells to sell…
We instructed Page and Wells to sell our home, then found our lovely new home through them too. They have been established in Maidstone for so many years, have a nice prominent office in Bearsted and we are so pleased we chose them to act for us. Thanks to all the team. Lin and Geoff
4/5
TrustpilotJames Palin was great and was very…
James Palin was great and was very responsive. I would highly recommend Page and Wells Loose Office.My only negative would be the answering of Phone Calls by a third party when the local office is busy, nor very professional.
5/5
TrustpilotReferencing was fast and all other…
Referencing was fast and all other processes before moving in was so easy. Big ups to the team.
5/5
TrustpilotExcellent Service
The Maidstone office did an outstanding job of marketing and selling our property. Marketing, viewings and feedback were delivered promptly and efficiently and with minimum disruption. Steve and Michelle in particular were both very helpful and replies to all queries and emails were excellent. Would thoroughly recommend Page & Wells.
Thank you so much for your review Amanda. We hope that you have settled in to your new home & wish you well for the future.Best wishesPage & Wells
5/5
TrustpilotException
I have recently purchased a Property Via Page and wells and can confirm that they were exceptional every time I spoke to them. They supported the Purchase and responded to all calls I made in a timely fashion. Although I did not sale Via Page and Wells, I would consider it if I was to sell again.
5/5
Trustpilot.Amazing service
.Amazing service. Kept informed throughout the sale. Good competitive price for sale. Compliant dipping in and out with Covid restrictions. I would definitely recommend. James was the main contact his involvement -"Not too shabby"
5/5
TrustpilotGood experience renting a property
I recently rented the flat I am currently living in through Page & Wells. I haven't rented for a few years as moved out of the home that I owned, and was nervous about the process. They have been extremely professional throughout with excellent communication. Any queries have been dealt with promptly and the whole process has been good. I would definitely recommend using them and Nikki and Karen have been great, in particular.
5/5
TrustpilotPage & Wells Letting Team for 1st time landlord
This is the first time I own a property and put it into the letting market. With the supports from letting team in Page & Wells, I can find the right tenant in a short period of time. And I can relax in the whole process while the team handle all required works for me.In addition, I can get valuable advice and swift response once I have queries about the handling.You did an excellent works. Team.Thank You very much.
5/5
TrustpilotHave used Page and Wells to market my…
Have used Page and Wells to market my rental property on several occasions now since 2015. An excellent service with friendly, helpful staff.Also, I am not on a managed service, but the staff in the office have been hugely helpful in assisting me in sorting out any problems, allowing tradesmen to collect keys etc from the office and keeping me updated on any issues. I have found this extremely helpful especially not living close by.I will certainly be in touch again when requiring another tenant for my property.
5/5
TrustpilotThe staff at the larkfield branch
The staff at the larkfield branch have been incredible. their kindness and patience with me and my partner, as we were first time buyers, made the whole process smooth and efficient. from the first viewing, Be and the rest of the team were totally engaged with our case and always one phone call away. we will always recommend this team highly. thank you Be, you’re a star!
5/5
GoogleSuperb service. David Page proved himself to be knowledgeable about the local housing market and gave excellent advice. He and his team went over and above to help get the house sold, putting a lot of time into the process. Whenever I had to contact the office I always got a speedy response, even in the middle of the covid pandemic. I look at some of the other comments which scored P&W poorly with incredulity. I couldn't fault David and his excellent team.PositiveResponsiveness, Quality, Professionalism, Value
1/5
TrustpilotRenters beware!
After moving in to a property marketed by Page and Wells, it became apparent that we were the first occupants. The carpets were filthy, lampshades dusty, walls grubby, it was a very old dated and tired property ' with potential' to improve. We paid £160 to have the carpets cleaned, £240 for a new vinyl floor, as the one in the bedroom had pretty much disintegrated, replaced several worn curtain tracks, re decorated every room with colours less offensive on the eyes, and never asked for a penny in reimbursement. We looked after the place as best we could and upon leaving were told they would be keeping almost £800 of my deposit, for not getting the place professionally cleaned, even though it wasn't done for us upon moving in, replacing a kitchen door, because of cracks in one of the glass panes, caused by the wind slamming the door which only happened because the catch never worked, complete replacement of the door handles because due to age and wear, one had come off and the other one was worn. An overgrown garden was the only thing I had some agreement with, however £800!Getting the amount deducted to under £400 shows the landlords were trying it on. Not a word of thanks for the interior work we did, and the money we spent for future tenants to benefit.I've nothing but resentment for this lot, and their morally bankrupt landlords.
4/5
TrustpilotInstallation of Qbox.
Due to misinformation I was given (more than once) the issue was dealt with. The ladies in the office were patient and polite. Richard installed Q Box and explained everything to me. I would recommend this company.
5/5
TrustpilotIf you want a professional but personal experience....
Thank you to all the staff at Page & Wells, Bearsted. From the first viewing with Ian Walker where we fell in love with our now successfully purchased property, to the numerous communication between us and the vendor which was skilfully managed by the constant diligence and approachable manner of Adam Aelen we can’t overstate the personal touch everyone made to our experience. Adam in particular went above and beyond to trying to accommodate us and the vendor’s requests and I would not hesitate in recommending both him and the company to anyone purchasing a property. It’s so refreshing to be able to work with a company that really pulls out all the stops to make things happen. The staff really are a credit to this business and the impression left is nothing but a good one.
1/5
FacebookI've lived in Maidstone for 60+ years, and I have never seen such gross disregard for their customers. They are underhanded callous uncaring self centered and manipulative. With page and wells it's all about the money AT ALL COSTS. Their behavior is appauling. I WOULD NOT RECOMMEND THEM IN A MILLION YEARS. the way you have treated my friend is highly unacceptable and you would not get away with such dishonest behaviour - YOU OUghT TO BE EXPOSED. I HAVE SEEN THE NASTY EMAILS JAMES PAYLIN AND DUNCAN WILLS WROTE TO HER AFTER OUTRIGHTLY LYING TO HER AND HIDING MATERIAL INFORMATION THAT COULD AFFECT THEIR DECISION TO THE ADVANTAGE OF YOUR CLIENT. HOPE NOONE HAS TO EXPERIENCE SUCH DISTATEFUL AND TERRIBLE SERVICE.
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