Trusted Agent profile
★★★★★
217 reviews across 2 platforms
53, High Street, Maidstone, ME14 1SY
Kent Residential's Maidstone office at 53 is rated 3.9 out of 5 across 217 reviews on two platforms, including 210 Google reviews rated 4.0.
Every review we hold for the Maidstone office, from every platform, shown as written. First names only.
5/5
GoogleNigel and his team have been great throughout the sale of our property. Although the market has been difficult, they remained enthusiastic and professional about finding a buyer and seeing the process through. Their recommendation of a conveyancing firm (Burtons) has been invaluable. Although more widely known for rental management, they definitely have the local knowledge on sales too.
5/5
GoogleWanted to share that we worked with Victoria recently on a letting, she was fantastic. Went above and beyond, kept in communication with us throughout and was really efficient in finding us a great tenant. Thank you!
5/5
GoogleExcellent service, really professional and efficient. Found the perfect tenant for me and matched the tenant to the property. Showed they care about both tenant and landlord. Special thanks to Alexandra, first class job…
5/5
GoogleI had a great experience dealing with seekers estate agents. The staff are very friendly and helpful. A special thanks to Alexandra who made the whole process very smooth and stress free. Thank you again.
1/5
GoogleIf i could give 0 stars, that's what this company deserve. Very rude, arrogant and staff members are incompetent. Worst company i have ever dealt with. I can understand why the staff are this way since the company director Nigel Harvey is incompetent and lacks 0 customer service. I WOULD ADVISE ANY POTENTIAL LANDLORD TO STAY AWAY.
5/5
GoogleExcellent customer service. My problem with the Boiler was fixed within 24 hours (I had expectation it would be a week). Thanks to Hayley and the team.
5/5
GoogleI’ve had a great experience letting my property through Kent Residential. Hayley and Molly have been professional, knowledgeable and efficient throughout. As a landlord, it’s been reassuring to know everything is in such capable hands. Highly recommend.
5/5
GoogleVictoria has been extremely helpful with all aspects of leaving my current property and moving to a new property.
5/5
GoogleI had a great experience dealing with seekers estate agents.. A special thanks to Alexandra Fealey who made the whole process very smooth and stress free. Thank you again.
5/5
GoogleI moved into my current property smoothly. Thanks to Alex for her assistance with the moving in process, she made sure it was stress-free :)
1/5
GoogleIt happened to me they took my Holding deposit and they don’t send back £311.59 I never go back there I can’t believe they scamming. 👎 …
Hi Qadir, Thank you for your review, I am sad you feel this review was needed given our previous correspondence. It has been detailed to you, your deposit was forfeited due to false information provided by yourself. If you wish to contact the office to discuss further please do not hesitate to contact us.
5/5
GoogleI cant reccomend enough Kent Residential as one of the best agencies on property market! Thank you wonderful team in Maidstone and Chatham to help me with my move. Always professional and reliable, kindly helping on every step of stressful process. Thank you!
5/5
GoogleKent Residential have just helped us find 3 new tenants for some new properties we have just purchased. The whole experience has been faultless, nothing was too much trouble. Victoria even helped us arrange a fitter to install blinds in each flat. I would 100% recommend Kent Residential if you have property you are looking to rent out in Maidstone.
1/5
GoogleNice as pie prior to any contractual agreements.... Once money handed over they took no notice of any concerns or issues raised. Any attempts to chase matters up are communicated in a rude and unprofessional manner. Paid over £400 fees to move into a rented property, 4 months later asked to move out as owner wanted to sell property (fair enough.. at least I thought). Find out after I moved out they had the property back up for rent... More fees for Seeekers! Beware!
4/5
GoogleVery Professional and efficient company, always a pleasure to speak to. Lizzie is always on top of things. Do not listen to the bad reviews, in this business sometimes there is a time to be strong/ firm, this should give landlords a better reassurance.
5/5
GoogleWe have worked with seekers in Maidstone, now known as Kent Residential for the past few years. We can highly recommend the personal and caring touch to the letting and estate services they provide. Hayley, Rose and Zoe are all very pleasant to deal with and nothing is ever to much trouble. Marvellous Team to work alongside.
5/5
GoogleVictoria is very knowledgeable about property in the Maidstone tenant and secured us a great Tenant for our property
5/5
GoogleFrom start to finish the service they provided cannot be faulted. They did everything to make sure we moved in without a hitch. Special mention to Kym who was instrumental in making it all possible. And thank you Zoe for the gift, a nice touch.
5/5
GoogleHayley is incredible and they are so helpful with all issues weather it's something their paid to sort or otherwise.
5/5
GoogleOver the years I have dealt with many a letting agent through the rental of my properties but Kent Residential (formally seekers) really do stand out as the best. Hayley in the office is fantastic they manage the properties well, keep me up to date and make it super easy. Thank you Kent Residential
5/5
GoogleDid a spot of work in the office yesterday. Lynne was very pro active to ensure I followed the office rules under the Covid regulations. A very professional member of staff thank you.PositiveProfessionalism
1/5
GoogleWorst experience I’ve ever had dealing with an estate agent. Was not even allowed to view a property i was interested in. I spoke with someone called Zoe, she was extremely unprofessional and rude on the phone. I was told to call back next week check if the property is still available. Was not helpful whatsoever. Please avoid at all cost!
1/5
GoogleHaven't used the estate agent services but we received three pages of "higher value homes Q3 update" which we did not request, no consideration for the environment sending so much unsolicited paper correspondence. 😡 …
5/5
GoogleCarly is very efficient and professional. It’s always a pleasure to liaise with her when it comes to any issues with my property or routine appointments.PositiveResponsiveness, Professionalism
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Kent Residential's Maidstone office has 217 reviews across two platforms: 210 on Google, 7 on Yell.
Kent Residential Maidstone is rated 3.9 out of 5 across all 217 reviews, and 4.0 out of 5 on Google from 210 reviews.
Kent Residential Maidstone, 53, High Street, Maidstone, ME14 1SY.
