5/5
GoogleThis is a huge thank you to Gemma Porter for the attention to detail she gives to everything she does, and also for her willingness to go over and above ...with nothing too much trouble to do. Thank you
Trusted Agent profile · Maidstone
Kent Residential Maidstone reviews
★★★★★
263 reviews across 2 platforms
53, High Street, Maidstone, ME14 1SY
Kent Residential's office in Maidstone, at 53, is rated 4.1 out of 5 across 263 reviews on two platforms, including 256 Google reviews rated 4.1.
Reviews
Every review we hold for the Maidstone office, from every platform, shown as written. First names only.
Google5/5
GoogleI’ve recently settled in at 19 Birkdale Court and Kirsty Parkes made the whole process so smooth. She was welcoming, checked in to make sure I was comfortable, and really cared that I was settling in well. Would highly recommend. Thank you Kirsty!
5/5
GoogleThis was my first time renting and Kirsty at Kent Residential made the whole experience so easy. She made what could have been a really stressful experience feel smooth, straightforward, and even enjoyable. Her communication was always clear and prompt, and I felt reassured the whole way through knowing I was in good hands. I really appreciate all her help and support, and I’m so happy with how everything turned out. Highly recommend!
Agent replied · 16 April 2026
Hi Jessika, thank you so much for your feedback! We're so pleased Kirsty could make the process enjoyable for you. Let us know if we can help with anything else! Very best.
5/5
GoogleBought my home through Kent Residential, as an estate agent myself, I couldn't fault them! big shout out to Hayley for all her help!
Agent replied · 16 April 2026
Hi Cassius, we appreciate the feedback! Our very best wishes, enjoy your new home!
5/5
GoogleAbsolutely an amazing estate agency that were all very helpful and kept us up to date every step of the way. Huge thanks to Kirsty who was incredibly supportive and helped us through the process.
5/5
GoogleSimona was absolutely lovely, very friendly, professional and helpful. She made the viewing a great experience and was a pleasure to deal with. Highly recommended!
5/5
GoogleAt first, I was skeptical about dealing with this agency but Kirsty was so professional and helpful from day one. She is very communicative, woke up at times to her email and calls, and this made the process smooth.
5/5
GoogleSimona was so lovely and helpful when showing me around my most recent property viewing !
Agent replied · 16 April 2026
Hi Lucy! Thank you so much for your review. We're really pleased Simona could help you. Let us know if you need anything else! All the best.
5/5
GoogleKirsty Parkes was kind her approach during the whole process was and awesome and understanding.
Agent replied · 16 April 2026
Hi Mary, thank you for your feedback. We're so pleased Kirsty could make the process smooth for you. Let us know if we can help with anything else!
5/5
GoogleKirsty was super helpful when I was going through my application to rent a studio flat right from beginning to end very happy indeed thanks Kirsty
5/5
GoogleThey were fantastic they helped me and my friend to get a place as no other state agent wanted to help so thank you kirsty parkes for your help
Agent replied · 11 October 2026
Thank you so much for this lovely review Michael! We're really glad Kirsty could step in and help you and your friend when other agents weren't willing to, that's exactly the kind of support we want people to get from us. We'll be sure to pass on your thanks to her.
5/5
GoogleMolly kirsty, jenna and hayley have been extremely helpful so far and excelled in customer service. Molly showed me round the property, was extremely knowledgable and has a very nice caring manner. Thank you. I am looking forward to getting the keys. Its been a very difficult year for me. All the staff at the branch have great empathy. Thank you. I would highly recommend this branch
Agent replied · 12 December 2025
Thanks for your review, Laura. We're really glad we could help.
5/5
GoogleThe staff at Kent Residential have looked after our Maidstone property for 7 years now. They have always been helpful and prompt to act on any request. We are delighted with their service.
Agent replied · 11 October 2026
Thank you so much for your continued trust over the past 7 years, that really means a lot to us! We're delighted to hear our Maidstone team has consistently been helpful and prompt whenever you've needed them. We look forward to continuing to look after your property for many years to come.
5/5
GoogleI have been dealing with Hayley in the Maidstone office with my flat purchase. It has completed today and the whole process has been very smooth. Hayley has been prompt at getting back to me when I have emailed across any enquiries to her. She clearly has a lot of experience in the industry (which is what I look for when dealing with agents). I would recommend Hayley at Kent Residential.
5/5
GoogleJust wanted to say a huge thanks to Sarah for being so responsive, helpful, and knowledgeable.
5/5
GoogleI had the pleasure of dealing with Kirsty and she gave a 10/10 service. Friendly, kind, helpful, and was always happy to help. Could not recommend enough.
Agent replied · 11 October 2026
Thank you for such a fantastic review Nicola! We're delighted Kirsty gave you a 10/10 experience, that's exactly the kind of friendly, helpful service we strive for. We'll make sure she sees this, she'll be thrilled!
5/5
GoogleThank you kent residential. A special thank you to Kristy for making the process easy right from the first day I viewed the apartment.
5/5
GoogleKirsty is a star, very patient.
Agent replied · 16 April 2026
Hi Adetoun, thanks for the feedback! Kirsty is certainly an asset to our team :)
5/5
GoogleKirsty is really polite, friendly & helpful! Can’t recommend her enough she is great!
5/5
GoogleKirsty was absolutely amazing her attention to detail was impeccable I would truly recommend Kent residential thank you
5/5
GoogleGemma was knowledgeable and extremely helpful when assisting with a boiler breakdown.
5/5
GoogleThank you Sarah, you were a great help
5/5
GoogleFantastic service from Gemma and her team, they really know how to manage properties.
Agent replied · 9 October 2025
We're blushing, thanks for your review!
5/5
GoogleMy properties are in good hands with Gemma and the team.
Agent replied · 9 October 2025
We appreciate your kind words, Nia!
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