Kent Residential reviews

★★★★★ 5/5

Google

Out of all of the agencies I have had dealings with in this process Kent Residential has been the best by far! They have a genuine interest in helping you, efficient and friendly. Simona has been fantastic, so hands on and communicative! So refreshing to find a letting agency that takes care of their tenants - thank you very much for your hard work.

Ella · 16 March 2026

★★★★★ 5/5

Google

Thank you to Kristy parkes who kindly helped us for getting this place. Every thing has been lovely, however the kitchen and toilet were so dirty I wish it was cleaned before being handed over to us. But the rest has been great many thanks to your team. Best regards Niloufar saadati

Niloofar · 16 March 2026

★★★★★ 5/5

Google

Simona was punctual and straight away made me feel very at ease with a friendly smile. She has excellent communication skills and as we made our way through the property she told/showed me everything relevant so I didn't need to ask any …

Ben · 16 March 2026

★★★★★ 5/5

Google

This was my first time renting and Kirsty at Kent Residential made the whole experience so easy. She made what could have been a really stressful experience feel smooth, straightforward, and even enjoyable. Her communication was always clear and prompt, and I felt reassured the whole way through knowing I was in good hands. I really appreciate all her help and support, and I’m so happy with how everything turned out. Highly recommend!

Jessika · 26 March 2026

★★★★★ 5/5

Google

Bought my home through Kent Residential, as an estate agent myself, I couldn't fault them! big shout out to Hayley for all her help!

Cassius · 16 March 2026

★★★★★ 5/5

Google

Simona was so lovely and helpful when showing me around my most recent property viewing !

Lucy · 16 March 2026

★★★★★ 5/5

Google

Kirsty Parkes was kind her approach during the whole process was and awesome and understanding.

Mary · 16 March 2026

★★★★★ 5/5

Google

Molly kirsty, jenna and hayley have been extremely helpful so far and excelled in customer service. Molly showed me round the property, was extremely knowledgable and has a very nice caring manner. Thank you. I am looking forward to getting the keys. Its been a very difficult year for me. All the staff at the branch have great empathy. Thank you. I would highly recommend this branch

Laura · 5 December 2025

★★★★★ 5/5

Google

I have been dealing with Hayley in the Maidstone office with my flat purchase. It has completed today and the whole process has been very smooth. Hayley has been prompt at getting back to me when I have emailed across any enquiries to her. She clearly has a lot of experience in the industry (which is what I look for when dealing with agents). I would recommend Hayley at Kent Residential.

Kayleigh · 9 April 2025

★★★★★ 5/5

Google

Kirsty is a star, very patient.

Adetoun · 16 February 2026

★★★★★ 5/5

Google

Fantastic service from Gemma and her team, they really know how to manage properties.

FlumpyClothingLTD · 25 September 2025

★★★★★ 5/5

Google

My properties are in good hands with Gemma and the team.

Nia · 25 September 2025

★★★★★ 5/5

Google

Gemma is quick to respond and with a positive attitude

Anthony · 25 September 2025

★★★★★ 5/5

Google

From the bottom of heart thank you to Louise, for all the hard work she put in for me and my husband. When we were looking for a house. She made the process for us viewing the house easy for us to move in,As we couldn't done it without her expertise and guidance. Louse welcoming in a professional way and she is so lovely. She is good to work with and I'm looking forward to work with her again in the future 😍 her communication skills is the best😘

Ruthy · 16 April 2024

★★★★★ 5/5

Google

Gemma is friendly and very helpful

Foxy · 25 September 2025

★★★★★ 5/5

Google

Smooth process helped by Gemma

Jenny · 18 September 2025

★★★★★ 5/5

Google

We are very happy and pleased customers of Kent residential Letting agency. Our house moving was very smooth and fast.Thank you Kent residential, especially for Kirsty Parkes .

Jiss · 16 March 2026

★★★★★ 4/5

Google

Kirsty at Kent residential lettings ltd helped and guided me through the whole process for renting my new flat with them,am happy with the service she provided

Barry · 16 March 2026

★★★★★ 5/5

Google

Thank you very much to Kent Residential and Kristy to look after me in every single step to rent my new flat.

Jasper · 2 April 2026

★★★★★ 5/5

Google

I’m really impressed with the overall service! Hayley’s approach is second to none! Highly professional, good customer service and has extensive local knowledge. I do recommend her service. Looking forward to working with you again 😊 …

Alexander · 21 November 2025

★★★★★ 5/5

Google

I would like to highly recommend Louise. She has been very kind from the beginning of property viewing. I was a bit nervous when going to view the house but from the moment i met Louise at the viewing site i felt encouraged. She was very friendly and helpful althrough the process. Thank you Louise and Kent Residential for all your support.

Mary · 16 May 2024

★★★★★ 5/5

Google

I was shown around the property by Simona. She was very polite, professional, approachable and i appreciated her showing me around.

Dan · 16 March 2026

★★★★★ 5/5

Google

I was very impressed with Kent Residential. Louise is professional and caring, with a genuine personal touch that took a lot of the stress out of moving, and meant she made sure we were matched with the property that suited us and the fulfilled the expectations of landlady. After care has been excellent too. I would highly recommend this company.

Catherine · 16 April 2024

★★★★★ 5/5

Google

As a Landlord whose properties are handled by Kent Residential . I have found Molly who I came across whilst one of my properties was being viewed, to be very professional in her approach, & very capable of assessing both my needs & that of potential tennants. She is very polite & helpful, & enthusiastic about her work, she has a positive attitude which greatly comes across when dealing with her.

Peter · 26 July 2025