Trusted Agent profile · Maidstone, Kent

haart Maidstone reviews

★★★★★ Excellent

933 reviews across 2 platforms

Unit 3 - Galleon House 87 King Street, Maidstone, Kent, ME14 1BG

Part of haart, see every office.

haart's office in Maidstone, Kent, at Unit 3 - Galleon House 87 King Street, is rated 4.7 out of 5 across 933 reviews on two platforms, including 889 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.7 / 5

889

Reviews on Google

This office

Facebook logo

4.4 / 5

44

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Maidstone office, from every platform, shown as written. First names only.

5/5

Google

I recently viewed a couple of Properties with Kea and I have to say I found her to be extremely helpful. She was prompt with her responses and in person was very warm and welcoming making me feel at ease as I try to buy my first property. Have nothing but positive things to say about Kea and her team!

Jake · 20 February 2024

Agent replied · 21 March 2024

Thank you very much for your kind words Jake. We are very pleased Kea was able to offer you the help and assistance you needed while on your search for you new home.

5/5

Google

I recently came into the Maidstone office and Lucia was so helpful and professional and answered all my questions.

Stuart · 20 September 2025

Agent replied · 20 March 2026

Good morning Stuart, thank you kindly for leave me a lovely 5 star review. I am glad I could be of assisstance. Kind regards, Lucia haart Maidstone property management.

5/5

Google

My boyfriend and I are currently letting our first place together through haart. It’s been our first time moving out and Molly made the whole process so easy for us! She made every effort to answer any of my emails and questions (and there was a lot) as soon as she could and communication was spot on throughout the entire process. Cannot recommend Molly enough :)

Ella · 1 October 2023

Agent replied · 30 December 2023

Hi Ella, thank you so much for your feedback. It was a pleasure helping you move. Kind Regards, Molly Walker haart Maidstone Lettings

5/5

Google

As a first time tennant I have been overwhelmed with the amount of support and help from the Haart Team. Especially Izzy who could never do enough to help me with any questions I had. She dealt with the process from start to finish with perfect professionalism, nothing was ever too much bother and all processes were swiftly dealt with. She really is a credit to the company. Thankyou Haart for making everything so painless and simple through the whole thingPositiveResponsiveness, Quality, Professionalism

Matthew · 22 June 2022

Agent replied · 21 June 2024

Hi Matthew, Thank you for your kind feedback. I really hope you enjoy your first home - its been a pleasure to help you, any advise you need please do let me know. Kind regards Isabella haart residential lettings

5/5

Google

Emily at Maidstone is an extremely personable and highly professional person who has guided us with a great deal of kindness, and above all, commitment. Nothing has been too much for her to help us with, she has always been there at a time when we have felt all at sea, and answered all our queries and explained everything. Her knowledge, positive energy, intelligence, and natural friendliness have been both so supportive and so refreshing to find in a business which can appear very daunting for the potential tenant. We are very indebted and grateful and wish her and the others at Haart all the very best.PositiveResponsiveness, Quality, Professionalism, Value

Lesley · 22 June 2022

Agent replied · 21 June 2024

Hi Lesley, Thank you for your feedback, Its been a pleasure helping find you a new home. Anything you need please do give me a call. Emily Nicholson, haart Residential lettings

5/5

Google

This is the second time we have used Haarts to find a tenant for a rental property and once again they have exceeded our expectations. They managed to find us a tenant before we had even completed our purchase - due to the brilliant team work between the sales and lettings departments. The communication from the team was superb throughout and the transition was completed very smoothly and quickly. Emily and Ria were amazing and I never had to chase anything as they were always one step ahead. More importantly, the tenants are wonderful. They are respectful of the property and even paid their rent early. I cannot recommend the team at Maidstone highly enough. Thank you all.PositiveResponsiveness, Quality, Professionalism, Value

Kathleen · 22 June 2022

Agent replied · 21 June 2024

Hi Kathleen, Thank you for your kind feedback! We really enjoyed finding you a suitable tenant. Kind regards Ria Tolley Residential lettings

5/5

Google

Haart has been very supportive. Firstly Isabella was really friendly and helpful in finding the house and then I was passed on to Ria-Ann who was very supportive and helpful. I kept emailing several times, without any problem she kept helping and supporting me time to time. She is really kind, courteous and very professional. I am glad that I found a house through this agency as there is nothing that she does not know, everything I ask for, she is there to help and she has a solution for any kind of a problem. I am impressed. One incident that really made me feel so good was she came to help me out with the washing machine which was not working properly. She came to the house and literally tried her best. I was so happy and glad. I would recommend this agency 100 percent.PositiveResponsiveness, Quality, Professionalism, Value

Sindhuja · 22 June 2022

Agent replied · 21 June 2024

Hi Sindhuja, Thank you very much for your kind words. I am always happy to help where ever I can! Kind regards Ria-Ann Tolley haart estate agents

4/5

Google

I have been dealing with Emily Nicholson from the Lettings team and Michael Stewart from the Sales team. Emily has been very professional right from the first time I met her and has been a lovely person to deal with. Emily understands how I feel about my property as it was my late parents home and is therefore not just an investment vehicle for me, it was also the home I grew up in. Emily has taken that into consideration and has shown empathy with my position and I am sure will take care to vet the tenants who apply to live there. I look forward to working with her. Michael has been courteous, efficient and professional on both the occasions I have met him. Well done Haart!PositiveResponsiveness, Professionalism

David · 22 June 2022

Agent replied · 21 June 2024

Hi David, thank you for writing a great review for myself and Micheal. We always try and aim to give a great service. Kind regards Emily from haart residential lettings

5/5

Google

I had the pleasure with dealing with Kian Campbell today, although it was only a brief telephone call, his professional manner spoke volumes and is a true asset to the reputation of the company. I would highly recommend asking for him in person for any of your letting needs.

Allan · 27 February 2026

Agent replied · 20 March 2026

Thank you for your feedback. It is really appreciated Kind regards Kian at Maidstone property management

5/5

Google

Haart by name and nature ❤️ Katie well what can I say nothing was to much trouble ,when buying a leasehold property it can be very tricky also Karen was exceptional but Katie was so helpful kind and caring even though it was her job being in business myself I take my hat off to you I would definitely recommend and would use you again in the future thank you x

John · 4 May 2023

Agent replied · 30 December 2023

Dear John, thank you so much for your very kind feedback regarding Katie and Karen on our sales team - we wish you the very best indeed for the future.

5/5

Google

I would just like to thank Molly Walker and her team from Haart Maidstone for all their help in getting me moved in to my first flat. Their support has been phenomenal, I am brand new to this and had lots of questions! Molly was extremely professional and always there at the end of the phone with warm reception. Nothing was ever too much trouble and any concerns I had she worked alongside me to find a solution. I couldn’t recommend her enough. Thank you so much, Molly! x

A · 17 May 2022

Agent replied

Hi there, thank you for your kind words - congratulations on your new home! Kind regards, Molly Walker haart Residential Lettings Maidstone

5/5

Google

Emily was a great help when people came to view our property. She was very friendly and welcoming and answered all questions that people viewing had. Her communication with us has been seamless, she is a great help :)

Lauren · 15 January 2025

Agent replied

Hi Lauren, thank you for your kind words. I strive to give a good service. Happy to help anytime. Kind regards, Molly Walker Haart Residential Lettings.

5/5

Google

I am with haart lettings since two years.they have been always great. Last week had a water leak, called Mr.Harry Carnt of the property management. He was so helpful and everything was sort out fast. He called and updated every day and made sure the issue was resolved. Thanks Harry and Haart.

Shanu · 25 June 2024

Agent replied · 21 June 2024

Hi Shanu, Thank you for your feedback I strive to give a good service! Enjoy your new home. Kind regards Isabella Matthew Donn

5/5

Google

We're so happy Thank you for choosing Maidstone. As a valued customer we'd love to have your feedback on the service you received. If you could spare a couple of minutes please, leave us a review on Google by simply clicking on the button below: We're so happy to say Thank You to Joana. It's was great customer service . Best wishes Henrika and Vida

H · 1 September 2023

Agent replied · 30 December 2023

Hi Henrika, thank you so much for your feedback. I strive to give a good service. Kind regards Ioana Emilia Dina Haart lettings maidstone

5/5

Google

Karen was really professional from start to finish. She would cooperate any time we needed information or to open the house for us again to look things in more details, and making plans for our future home. We exchanged contacts now and waiting on keys next week. We highly recommend Karen.

Zahari · 25 June 2024

Agent replied · 24 August 2024

Dear Zahari, thank you so much for your kind feedback regarding Karen on the sales team - we wish you the very best in your new home.

5/5

Google

Leah was friendly and helpful with all questions answered proficiently. I have confidence that they will find the right property for me.

Phil · 20 July 2025

Agent replied · 20 March 2026

Good morning, Phil. Thank you for taking the time to leave your thoughts and 5 star review. It was a pleasure talking to you, and finding out what you're looking for. Kind regards, Leah Residential Lettings

5/5

Google

Lucia was really helpful when i went into the Maidstone Branch. Thank you!

Daliya · 20 October 2025

Agent replied · 20 March 2026

Thank you for taking the time to provide us your feedback, it was a pleasure to help you. Kind regards Lucia haart property management

5/5

Google

Leah was lovely and really helpful getting our viewing booked in. Thanks, Leah!

Hollie · 20 October 2025

Agent replied · 20 March 2026

Good morning, Hollie. Thank you for taking the time to leave your message and 5 star review! Kind regards, Leah Haart Residential Lettings

5/5

Google

Ria was very helpful, she accommodated all of our requirements. Ria was very friendly and bubbly, if I'm honest her personality was a very big part of the contribution to.our decision to rent the property, extremely satisfied with the customer service

Brad · 10 November 2024

Agent replied · 10 December 2024

Hi Brad, Thank you for taking the time to provide us with your five star feedback. Its always a pleasure! Kind regards Ria haart residential lettings

5/5

Google

Megan Lyons was really polite & extremely helpful in signing me up to notifications of properties that may suit my need

Kerrie · 20 July 2025

Agent replied · 20 March 2026

Good morning Kerrie, thank you very much for your lovely review. It was a pleasure to assist you. Kind regards, Megan haart residential lettings.

1/5

Google

Probably a good idea not to let staff drive branded vehicles excessively fast in 30 mph zones down the wrong side of the road 👍🏼 …

Nik · 22 July 2026

Agent replied · 22 August 2026

Thank you for bringing this to our attention. We're very concerned to hear this, as the safety of our staff and the public is a top priority. We take reports like this seriously and will investigate the matter internally. If you're willing to share any additional details, such as the date, time, location, or vehicle registration, please contact us directly so we can look into it thoroughly on 01622 755860 / ria-ann.tolley@haart.co.uk. Thank you Ria Tolley haart residential lettings

5/5

Google

Emily Nicholson at Haart in Maidstone has been very attentive, efficient, helpful and just all round lovely. Quick responses, very polite and keeps you up to date with everything. Thank you so much for all your help and I will be sure to recommend you to others.

Jay · 25 July 2024

Agent replied · 24 August 2024

Hi Jay, thank you for your kind words and five star review. Kind regards Emily Nicholson haart residential lettings

5/5

Google

I had a very pleasant viewing with Elysia. She answered all questions we put forward. She followed with calls before and after the viewing to make sure we were happy.

Nabin · 21 June 2026

Agent replied · 23 June 2026

Hi Nabin, Thank you for taking the time to write me a google review. Kind Regards, Elysia Curd Haart of Maidstone Residential Sales

5/5

Google

Emily has been fantastic in helping me enquire about a house share property. I had a response to my message within a day and had all the information. Emily is also finding out more information regarding prices and parking to match my needs. I also have a virtual viewing as I am unable to go myself at this moment in time. Emily has been a massive help throughout the whole process.PositiveResponsiveness, Quality, Professionalism, Value

Yasmin · 25 August 2022

Agent replied

Hi Yasmin, Thank you for writing a lovely review! kind regards Emily Nicholson at haart Lettings

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Questions about haart Maidstone

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Maidstone won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

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