1/5
TrustpilotConnells amesbury
We have had our property on with them for 5 months, had 2 viewings and NO communication from them at all. Shocking customer service, and certainly will never use them again
Trusted Agent profile
Connells Maidstone reviews
★★★★★
1,893 reviews across 2 platforms
30 King Street, Maidstone, ME14 1BS, Maidstone ME14 1BS
Connells's Maidstone office at 30 King Street is rated 2.3 out of 5 across 1,893 reviews on two platforms, including 265 Google reviews rated 4.5. The 1,628 Trustpilot count is for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the Maidstone office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotBiggest Cheater
Biggest Cheater. They definitely will not return your money easily. They asked me to go to TDS if i want my deposit back. If possible stay away from them.
5/5
GoogleNick at connells was very quick to respond to any queries we had and help us sort out all aspects of moving. Many thanksPositiveResponsiveness
5/5
GoogleVery helpful
Agent replied · 18 April 2026
Thank you for your kind words, we strive to provide excellent customer service and are glad we could assist you! Kind regards, Lucy, Customer Feedback and Support Team
1/5
TrustpilotVery disappointed with their service
Very disappointed with their service, fobbing you off whenever you call up. Not communicating with you properly regarding your purchase. Wouldn’t risk dealing with them if I was you
1/5
TrustpilotVery bad experience
Very bad experience, the agent made fun of my decor and made mistakes in the documentation everywhere, they were totally inept at selling my property, utter waste of time.
1/5
TrustpilotAVOID this Terrible company
Terrible company, do not use surveyors / valuations, spent over £1000 to value a property for refurbishment and returned a value of £0. Absolute joke avoid at all costs.
1/5
TrustpilotAbsolutely terrible experience and poor…
Absolutely terrible experience and poor service from start to finish with buying a property through Hayward’s Heath branch. I would never use them again.
1/5
TrustpilotConnells - exeter branch
Connells - Exeter branch!!!Please, please, please avoid this branch as they are very dishonest and will cost you a lot time and money!Beware - you have been warned!
5/5
TrustpilotGreat service
great service from Al on my rental property. advised me every step of the way. Will use him again in the future. I will recommend him to all Landlords.
1/5
TrustpilotRefused to let an apartment...
They refused to let an apartment (In 2 DOUBLE bedroom flat!). Reason: I have 2 children. The ad should indicate: no pets, no CHILDREN ..
1/5
TrustpilotHorrible staff Across luton branches
Horrible staff Across luton branches RudeNot honestStay away Connells lost customer who have just purchased house from another estate agent worth £600,000.
1/5
TrustpilotDo not waste your time
Rude , dishonest and completely untrustworthyWith a Mortgage in place you have no hope of even a viewing How they operate is a joke
5/5
GoogleBrilliant service, would highly recommend! Thanks very much
1/5
TrustpilotWorst agency ever
Worst agency ever. Very rude, not profesional at all!
4/5
TrustpilotCannot fault Connells solicitors
Cannot fault Connells solicitors, Mia griffiths was fantastic from start to finish, would definitely recommend and use again.
1/5
TrustpilotWorst agency I ever use.
Worst agency I ever use.Ansewring emails or phones only when they need something.Interested only before sigining contract-Then no interst at all.Quick quid is Connels goal.Stay away!
4/5
GoogleI rented a property recently through Nick Kadis. The process was quick and stress free, with good communication from Nick.PositiveResponsiveness
1/5
TrustpilotI want to give zero
I want to give zero, to Connells agency, I would rather sleep under a bridge than renting from them.Bunch of crooks.
1/5
TrustpilotTerrible service when selling
I experienced terrible service when trying to sell. I would use absolutely anyone else next time.
5/5
TrustpilotSuperb service.
Superb service.. had a survey done this week they submitted on the day and no problems.Really good customer service
1/5
TrustpilotAppalling
These folk are beyond a joke! So unhelpful and rude. i wouldn't dream of dealing with them again if I could rate a 0 I would!
1/5
TrustpilotSteer clear away
Steer clear away. Broken promises and not happening appointments. They wouldn't even bother to inform or apologise. Those people don't care and don't want business.
1/5
TrustpilotThey doesn’t care about customers even…
They doesn’t care about customers even if you go to the office
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Connells Maidstone
How many reviews does Connells Maidstone have?
Connells's Maidstone office has 1,893 reviews across two platforms: 265 on Google, 1,628 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is Connells Maidstone's rating?
Connells Maidstone is rated 2.3 out of 5 across all 1,893 reviews, and 4.5 out of 5 on Google from 265 reviews, checked 9 October 2026.
Where is Connells's Maidstone office?
Connells Maidstone, 30 King Street, Maidstone, ME14 1BS, Maidstone ME14 1BS.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.