Trusted Agent profile · Maidstone
★★★★★
1,893 reviews across 2 platforms
30 King Street, Maidstone, ME14 1BS, ME14 1BS
Connells's office in Maidstone, at 30 King Street, is rated 2.3 out of 5 across 1,893 reviews on two platforms, including 265 Google reviews rated 4.5.
Every review we hold for the Maidstone office, from every platform, shown as written. First names only.
1/5
TrustpilotAbsolutely awful and dishonest.
Absolutely awful and dishonest.Still not received return of deposit despite moving out in June.TDS requested the funds but Connells have not transferred to them and subesrquently lied in court about the issue.Steer clear.
1/5
GoogleAvoid at all costs, they are only interested in your money, no service, no follow up and blatentley lie. This is a massive no go "AREA "you have been warned. Worst house sale experience ever.
1/5
TrustpilotDo not use these people.......when…
Do not use these people.......when things go wrong they will simply deny any responsibility and look forward to you taking them to court,which of course most of us cannot afford to do.
4/5
GoogleGreat service from Joe Chiverton, very friendly and efficient. Help me rent my first house in the UK. I will highly recommend Connells. Thank you so much guys.PositiveQuality
5/5
GoogleNick at Connells was very professional and responsive through the whole process of the move, thankyou for helping me with my dream apartment!PositiveResponsiveness
5/5
TrustpilotConnells cowley estate agents:
Connells cowley estate agents:Fabiha really helped me and stayed in touch for my property search. Excellent communication throughout!
1/5
TrustpilotI wish I could leave 0 Stars or even…
I wish I could leave 0 Stars or even -10. I do not want to lose time to explain everything - just AWFUL / PROBLEMATIC on every STEP OF THE TENANCY.NOT RECOMMENDED
1/5
TrustpilotAbsolutely horrific
Absolutely horrific. I have never had to deal with letting agents this incompetent, unprofessional, and rude before.They are great at showing you around, but once you're in they will treat you like dirt.
1/5
TrustpilotConnells very poor response
Connells very poor response, no ownership from agents to attend to tenants issues, takes months to fix heating issues at the property.i have never had such a bad experience with any other agencies before.
1/5
TrustpilotAvoid at all cost
Avoid at all cost, as seller and as buyer. Will sell only if you go with the mortgage advisor at the branch and solicitor. Waste of ime
1/5
TrustpilotAwful customer service
They never, and I mean never, pick up the phones. Avoid going with this estate agent.
1/5
TrustpilotRidiculous fees for a first time move
Ridiculous fees for a first time move. Payed nearly £500 for no help whatsoever. Started paying rent before we were allowed to move in. Wish we went elsewhere. Staff seem uninterested to help.
1/5
TrustpilotUnder valued our house by 30k
Under valued our house by 30k! All other local estate agents valued at our sold price. Poor service. Poor valuation. Don’t even think the surveyor was local.
5/5
GoogleNick from Connells was amazing, it was so quick and painless and all round an amazing experience to move!PositiveResponsiveness, Quality, Professionalism, Value
1/5
TrustpilotThe reason why buyer didn’t get a…
The reason why buyer didn’t get a mortgage given by Connells was : too many council houses around. What a joke. Would not recommend.
1/5
TrustpilotHave complained regarding the house…
Have complained regarding the house which is rent out next to us. Connells has failed to sort it out. Had to get in touch with council accordingly.
5/5
TrustpilotBIG THANK YOU TO EVERYONE AT CONNELLS…
BIG THANK YOU TO EVERYONE AT CONNELLS MAIDENHEAD. ESPECIALLY TO SUNNY, ANTHONY AND AJ.. THANK YOU FOR MAKING MY DREAM POSSIBLE. :).. GOING TO HIGHLY RECOMMEND SUNNY.
1/5
TrustpilotThe most distrustful estate agents in…
The most distrustful estate agents in the whole country. You will NOT get the house if you don't pay extra to use their mortgage advisor. Stay clear.
1/5
TrustpilotWorst company ever would not recommend…
Worst company ever would not recommend at all. Don't do anything but harass you, chasing for rent that isn't even late.
1/5
TrustpilotWaste of space trying to inquire about…
Waste of space trying to inquire about a property.
1/5
TrustpilotVery poor experience
Terrible experience, treating customers poorly.
5/5
GoogleReally polite and helpfull staff. Quick responses and trust worthy. Would happily recommend.
1/5
TrustpilotAvoid
AVOID is all I can advise
1/5
TrustpilotForce you to "meet" with their in-house mortgage adviser
Always forcing you to use their in-house mortgage adviser, even if you already have your own adviser and a mortgage offer on the table! Will never use.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Connells's Maidstone office has 1,893 reviews across two platforms: 265 on Google, 1,628 on Trustpilot (across the whole business).
Connells Maidstone is rated 2.3 out of 5 across all 1,893 reviews, and 4.5 out of 5 on Google from 265 reviews.
Connells Maidstone, 30 King Street, Maidstone, ME14 1BS, ME14 1BS.
