5/5
TrustpilotGreat service - connells maidenhead
Al offered a great service and made everything easy, the speed was great and we had everything sorted a week after viewing the property. Would recommend.
Trusted Agent profile
Connells Maidstone reviews
★★★★★
1,893 reviews across 2 platforms
30 King Street, Maidstone, ME14 1BS, Maidstone ME14 1BS
Connells's Maidstone office at 30 King Street is rated 2.3 out of 5 across 1,893 reviews on two platforms, including 265 Google reviews rated 4.5. The 1,628 Trustpilot count is for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the Maidstone office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotOlivia at the oxford branch was great…
Olivia at the oxford branch was great and always kept me informed. I moved within a week !
1/5
TrustpilotVery poor agency
Very poor agency, very bad communication, horrible things. They rent infested flats. Same problems with this agency. NEVER MORE CONNELLS.
1/5
TrustpilotPut in an offer and waited almost 4…
Put in an offer and waited almost 4 days - no response. Had to phone them to hear another offer had been accepted. Unprofessional
3/5
TrustpilotAwful service not one thing was sorted in the whole of my tenecy they evan lied to me before I moved in about maintenance isshews being fixed and absolutely nothing was done
I will never rent with this agent again I am shocked at how we was treated once they've got there money they cuddnt care less
1/5
TrustpilotAbsolutely disgusting and would say…
Absolutely disgusting and would say unpleasant service!Not recommended!
1/5
TrustpilotOne word terrible.
One word terrible.We then used symonds and Sampson and they were excellent.I would also recommend gth
5/5
GoogleBrilliant, very responsive and friendly staff. I met Nick from Connels and he was very helpful all throughPositiveProfessionalism
1/5
TrustpilotShocking level of customer service
Shocking level of customer service. I can’t understand how this company is still in business. Will hopefully never have to use them again.
5/5
GoogleGreat service from the team including the mortgage advisor, very helpful advice , will definitely use againPositiveQuality
1/5
TrustpilotBiggest pile of crap going!!
Biggest pile of crap going!!! I wouldn't even rate them one star but you have to so you can get a review on here!!!
1/5
TrustpilotBe careful
Be careful! Check your contract! They try to charge commission on the original inflated asking price rather than what the property actually sells for.
5/5
TrustpilotPeople in branch were helpful and…
People in branch were helpful and informative
5/5
TrustpilotThank you
Anastasija Gore helped us a lot. We had good service. We have a flat now. Im very happy, thank you very much.
5/5
TrustpilotHelpful
It has been a long time since we used Connells but when we did they were excellent for our indecisive nature
5/5
Trustpilotwas good experience especially lauro…
was good experience especially lauro coordinated well really appreciate the service.
1/5
TrustpilotTerrible
If I could give the place -10 stars I would. What a terrible estate agents and experience.
1/5
TrustpilotWaste of time
Bristol North Street branch. Absolute joke of a team, especially the boss. Incompetent liars.
1/5
TrustpilotI would give less if I could
No communication, actively encourage Gazumping I wouldn't purchase any property through Connells and I recommend anyone thinking of using them to think again
4/5
TrustpilotConnels Team
Connels Team - they are very friendly and helpful.They do a great job for our property!!!!Thank you all Connels team!!!
5/5
GoogleRating only, no written review.
Agent replied · 9 January 2026
Wonderful to hear you had such a fantastic experience, thank you for your feedback! We’d be grateful for any extra details you’d like to share!
5/5
GoogleI had great customer Service from Joe thank you very much for this great servicePositiveQuality
4/5
GoogleExcellent rental company - always quick to respond - even during the COVID-19 pandemic.PositiveResponsiveness, Professionalism
1/5
TrustpilotNot with them again
Not with them again. Never sign any contact with them. Very uphappy with the total situation.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Connells Maidstone
How many reviews does Connells Maidstone have?
Connells's Maidstone office has 1,893 reviews across two platforms: 265 on Google, 1,628 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is Connells Maidstone's rating?
Connells Maidstone is rated 2.3 out of 5 across all 1,893 reviews, and 4.5 out of 5 on Google from 265 reviews, checked 9 October 2026.
Where is Connells's Maidstone office?
Connells Maidstone, 30 King Street, Maidstone, ME14 1BS, Maidstone ME14 1BS.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.