Trusted Agent profile

Connells Maidstone reviews

2.3

★★★★★

1,893 reviews across 2 platforms

30 King Street, Maidstone, ME14 1BS, Maidstone ME14 1BS

Connells's Maidstone office at 30 King Street is rated 2.3 out of 5 across 1,893 reviews on two platforms, including 265 Google reviews rated 4.5. The 1,628 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.5 / 5

265

Reviews on Google

This office

Trustpilot logo

1,628

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Maidstone office, from every platform, shown as written. First names only.

1/5

Trustpilot

One * is way too generous

One * is way too generous. AVOID AT ALL COSTS even if you feel desperate - don’t go there!

Patricia · 13 October 2022

1/5

Trustpilot

Dealing with Connells

Very hard to deal with and also very rude when a company like this should keep up high expectations. I would not recommend anyone to purchase from these or give the business to sell any properties. Awful experience.

Kayleigh · 26 July 2016

1/5

Trustpilot

An absolute joke of a company I’m…

An absolute joke of a company I’m professional just wanting to get the sale on the commission wasting people‘s time booking appointments and then cancel them last minute absolutely disgusting

Naomi · 19 January 2021

1/5

Trustpilot

Very bad service

Very bad service, no answer em, no one to answer phone calls. It's absolutely diabolical

Hina · 18 February 2023

1/5

Trustpilot

INCORRRECT WASTE OF MONEY

Wrong information contradicting himself on the report. I wasted 420 quids, How can my evaluation can come up with the asking price that is higher than the market and all the report is full of HIGH RISK issues.

Anna · 22 October 2015

1/5

Trustpilot

Pushy, insulting and arrogant.

What a shocking bunch of wasters, tried to view a house with them, but they said my offer wouldn't get taken seriously unless I gave into them valuing my property 1st. Arrogant, and pushy.

Neil · 28 July 2019

1/5

Trustpilot

absolutely shocking no chain and messed…

absolutely shocking no chain and messed around that much that seller has pulled out , zero communication unless i ring them ,just timewasting

James · 8 March 2022

1/5

Trustpilot

Rude and don't realise what effect they…

Rude and don't realise what effect they have on your life.Avoid this company they are, from my experience, liars I'm afraid.They are just estate agents, not Gods.

Amy · 14 July 2021

1/5

Trustpilot

Don't waste you time to go to this…

Don't waste you time to go to this agency.! They don't care about customers! I went to ask info about flat to rent and they were annoyed. They made me to feel uncomfortable.

Enza · 29 November 2019

1/5

Trustpilot

Constant Lies

Constant Lies. Throughout every process I was lied to, they are more focused on selling extra life insurance than your mortgage. I would never use them again for a mortgage adviser or buying a house.

Jack · 1 November 2018

2/5

Trustpilot

Communication between departments is non existent

Communication between departments is non existent. Have read through their reviews and quite honestly you think they would want to up their game. So many poor reviews. I do not recommend rentals from this company.

Mary · 2 August 2018

1/5

Trustpilot

Never use Connells

Never use Connells. They are very greedy. They put the property price very high on the market than the valuation amount. We put in an offer on a property and the valuation came almost 40k less.

Destiny · 19 August 2017

1/5

Trustpilot

Down valued the property we fell in…

Down valued the property we fell in love with by 50k (for what reason?), left a big hole in our pockets and no property at the end of it all.

Thomas · 3 September 2020

1/5

Trustpilot

Administratively incompetent

Administratively incompetent. Sadly the CoOp (my Freeholder) use these clowns as their managing agent. Every single invoice I get from them is incorrect and requires call after call to get fixed. Utterly useless.

Mark · 8 August 2019

1/5

Trustpilot

Utter disgrace

Rent properly

Sandra · 19 June 2026

1/5

Trustpilot

Worst estate agent around

Worst estate agent around. Tried to offer the asking price but because I didn’t want a mortgage through them they made up excuses to sell to someone else for LESS than what i offered?!???

Ryan · 8 December 2018

1/5

Trustpilot

VERY BAD EXPERIENCE

I TRIED TO BUY A PROPERTY THROUGH CONNELLS ABOUT SIX MONTHS AGO MY EXPERIENCE WAS ABSOLUTELY DISASTROUS.WOULD NEVER RECOMMEND ANYBODY TO USE CONNELLS .THEY WERE FORCING ME TO USE THEIR SOLICITOR AS WELL AS MORTGAGE ADVISOR.TERRIBLE

PRUMPREET · 11 October 2016

1/5

Trustpilot

0 stars

0 stars. booked a viewing and they never showed up. they never even bothered to call that they are running late. what a waste of time!

Jerryl · 5 July 2021

5/5

Google

Nick at Connells couldn’t be more helpful sorting my first flat out! Can’t thank him enough, also Joe who showed me the property was really helpful. Thanks everyone!

Melody · 10 January 2021

1/5

Trustpilot

Very poor communication

Very poor communication, the secretary just hangup on me.

Marcio · 23 June 2023

5/5

Trustpilot

Efficient letting team

They move quickly with the paperwork and tenancy checks to meet the deadline for moving. Polite staff and easy communicate with. Generally pleased experience.

Liviu · 21 October 2021

5/5

Trustpilot

Connells Maidenhead

Excellent service. Al was very polite and helpful. nothing was too much trouble. Made our move very easy. If the rest of our time in a Connells rental property goes as smooth will be very happy

Nick · 2 November 2015

5/5

Trustpilot

Connells chippenham outstanding agent…

Connells chippenham outstanding agent very professional and friendly amazing service and nothing was too much for them.

John · 25 September 2022

1/5

Trustpilot

Stay away from this company

Stay away from this company! Our sale almost fell though due to them. If we hadn't had started to deal with our buyer direct everything would have fell apart Connells are an awful agent.

Dan · 22 February 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Connells's Google reviews

Questions about Connells Maidstone

How many reviews does Connells Maidstone have?

Connells's Maidstone office has 1,893 reviews across two platforms: 265 on Google, 1,628 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Connells Maidstone's rating?

Connells Maidstone is rated 2.3 out of 5 across all 1,893 reviews, and 4.5 out of 5 on Google from 265 reviews, checked 9 October 2026.

Where is Connells's Maidstone office?

Connells Maidstone, 30 King Street, Maidstone, ME14 1BS, Maidstone ME14 1BS.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.