Prospect Estate Agency Maidenhead reviews

★★★★★ 5/5

Trustpilot

We have been tenants with Prospect…

We have been tenants with Prospect Bracknell for nearly four years. Kodie consistently demonstrates understanding and effectively resolves any issues that may arise.

A · 16 June 2026

★★★★★ 5/5

Trustpilot

Prospects professionalism

Prospect has been our trusted estate agent, helping us rent our apartment, for 10 years now. We really appreciate their professionalism and honesty. Nikki takes away all the worries, deals with any issues such as repairs or tenant queries, supporting us to be good and responsible landlords. We do not hesitate to recommend them for both landlords and tenants.

Paul · 14 May 2026

★★★★★ 5/5

Trustpilot

Emily Cross is highly professional in…

Emily Cross is highly professional in managing my rental property and I am very grateful for her help

PRIESTNER · 18 March 2026

★★★★★ 1/5

Trustpilot

I wish I could give 0 stars

I wish I could give 0 stars. For a house we rented in Reading during 2022-2023, I've never experienced such incompetence in all my time renting. Parking was written into the contract as being included in a private parking space, however despite our asking if we needed a permit, we were told to "park for a few days and send us the tickets if you get any, we'll sort it". Later, they not only denied having said that (despite my getting the agent who said this to acknowledge it in writing), they then turned incredibly petty and refused to do their job to maintain the property. The garden was an absolute dive, the whole inside of the house had mold (house was never cleaned before we moved in), the upstairs landing had a massive crater you could fall through to downstairs, and despite months of pleading with them to fix these issues they just kept making promises they never fulfilled. Absolute shambles of a company and terrible property managers (I'm looking at you Chloe Hoptroff)

Robert · 20 January 2024

★★★★★ 5/5

Google

I cannot thank Jack enough for helping me zero in on this property and thanks to Prospect to help me get my own place. Everything was coordinated perfectly and kind enough to help sort out the necessities of my house. Then short, everything was taken care of before my move-in and things could not be better. God bless and keep up the good Work.

Anish · 2 November 2024

★★★★★ 5/5

Google

Incredibly happy with Lloyd in the lettings team. Clear communication, clear expectations, very proactive, solutions oriented and very knowledgeable. I can’t recommend him enough. He managed to rent out my flat within a week!

Dr · 16 March 2026

★★★★★ 5/5

Trustpilot

Having great experience

I am completely satisfied with the service I am receiving from Prospect Estate Agency. Our property agent, Nancy Suri MARLA, is always responsive and spot on when it comes to resolving any issues.

Ajish · 20 March 2026

★★★★★ 5/5

Trustpilot

Thank you Beckie and Prospect team

Beckie Baxter has been managing the letting of my properties in Bracknell over the last few years. As an oversea landlord, Beckie has made the investment in properties easy. She is professional, good communicator, honest, and trusty person in dealing with me and the tenants. I have also dealt with other members of Prospect, including Harry and Ricky, and always comfortable with the services they provide. As a landlord customer, I would like to thank Beckie and the Prospect team for the excellent services they provide, and wish all the best for 2024 and beyond.

Khaled · 2 January 2024

★★★★★ 5/5

Google

I was looking for a house to rent in Maidenhead before moving there from India. I got in touch with Prospects and they were absolutely amazing in every aspect. They helped me view the flat via FaceTime as I wasn't able to make it in person. The team is extremely responsive and makes a real effort in helping out in whatever way possible. Special thanks to Tristan and Sam from Prospects for their help and guidance. I would certainly recommend Prospects as a letting agent to anyone looking for a place in Maidenhead. Their service is exemplary.

Avishek · 11 November 2018

★★★★★ 5/5

Google

We initially selected Prospect as they provided the best communication. From start to finish, they didn’t disappoint. Harrison provided an excellent service and we had a strong offer for our house within a few weeks of putting it on the market. He was great at returning our calls and giving us updates every step of the way. After we accepted the offer, Gareth took over and ensured a smooth sale. Everything went off without a hitch and I would highly recommend Prospect to anyone wishing to put their house on the market.

Luke · 11 November 2018

★★★★★ 5/5

Trustpilot

Top class property manager at Prospect Estate Agency

Prospect has been managing my property for over nine years. Last three years my main contact at Prospect has been Chloe as my Property Manager.Chloe is has given me excellent service and support on maintenance and any other tenancy issues. She has excellent work ethics, easy to contact, makes me feel a valued client.

ASHWIN · 27 July 2023

★★★★★ 5/5

Trustpilot

Prospect are great

Prospect are great! They have been our agents for the last 8 years and throughout the years everyone was very supportive! I would like to especially say thank you to Vickie Cripps from the Reading office who is brilliant! She is always willing to help and is very quick in resolving any issue! She is one of the best agents we had. Thank you Prospect, it was a pleasure!

Daisy · 25 July 2024

★★★★★ 5/5

Trustpilot

Personal approach

We had an awful journey buying our home but from an unsuccessful viewing 12 mnths ago, Beth remembered our preferences and personally called us when the ideal home came onto her radar and she secured it for us. A turbulent sale process but Beth kept us up to date every step of the way, even in the evenings. Thank so much Beth for helping us find our new home. ⭐️⭐️⭐️⭐️⭐️

Lucy · 4 July 2024

★★★★★ 5/5

Google

This is the second time we have used prospect for an estate agent and will be using them again in the future. We have just completed on an amazing property today with thanks to Cameron from the initial introductions and to Bernadette for helping us through the paperwork to complete. Moving from renting to out first owned property has been a daunting process but with thier help it has been made as smooth as possible! I couldn't recomend them highly enough!!PositiveProfessionalism

Kate · 15 December 2023

★★★★★ 5/5

Google

I viewed a rental property with Matthew Shimmin and from the first point of contact by phone Matthew gave me a lot of time, answered my many questions with patience! and he was very helpful. After viewing the property I decided to proceed with the application and Matthew was so efficient in getting everything done, the whole process just flowed smoothly and I am now happily renting this flat! He was always available to help if I needed anything and he gave me some great tips about the area too which is a bonus! Thank you so much Matthew for your help and your kindness - really helped as I am new to this area!! All the very best to you!!

Theresia · 15 December 2023

★★★★★ 5/5

Trustpilot

Great Real Estate Agency

Great Real Estate Agency, very responsive and they show care for their customers. I have bought my property with them, and now I am letting my house with them too. Everyone is very friendly and responsive. I have worked with Jake & Kate during my letting process and they have been top-notch. Highly recommended.

Francisco · 11 July 2023

★★★★★ 5/5

Trustpilot

Prospects Bracknell (Lettings)

I have dealt with Prospects Lettings in Bracknell for a number of years now and have no hesitation in recommending them.Their Lettings Manager (Harry Pangborn) is brilliant and one of the main reasons I use Prospects now instead of other companies. On the property management side, my property has been looked after by a lady called Beckie Baxter. She is just as good as Harry, and always responds to my queries quickly.I've been stung before by an estate agent, so glad I found a company that puts the customer at the top of the list.Beckie Baxter and Harry Pangborn are both a credit to Prospects.

Raj · 7 December 2023

★★★★★ 5/5

Trustpilot

responsive, friendly and professional

Ashleigh Ackermann was our agent. She was responsive, friendly and professional.

Alberto · 24 April 2026

★★★★★ 1/5

Trustpilot

Probably one of the most frustrating…

Probably one of the most frustrating estate agencies i had to deal with ,we had a terrible experience with prospect. I had been dealing with Kenny Wackrill purely focused on commission rather than a value adding service. Communication was very poor whilst waiting on an update on an offer placed on a property had to keep chasing him whilst he was booking further viewings, did not feel like valued prospective buyers at all. Very unprofessional and Poor service Completely wasted my time and put me off speaking to any agencies.

Amie · 30 September 2024

★★★★★ 5/5

Trustpilot

I currently rent a property with…

I currently rent a property with Prospects and also am a landlord with my partner of two that they let for us. The service has always been excellent with decent tenants and if there has been any issues with our properties then I have to praise Emily Homer-Moore our property manager who just efficiently deals with the issues in a positive and friendly manner.Thanks Emily your manner is first rate.Graham & Celia

Graham · 3 April 2021

★★★★★ 5/5

Trustpilot

Charlotte, best agent by far.

Charlotte was a great agent, kept in contact continually and made the process of finding a rental property easier than any experienced in the past, highly recommend asking for her by name to have the best experience possible. Thank you Charlotte.

Sherry · 24 July 2025

★★★★★ 5/5

Trustpilot

Thank You!

Just wanted to say a massive Thank You to Beth Murphy who helped me sell my property within a week! She was always at the end of the phone and nothing was ever too much trouble! An asset to Prospect! Thank You for making the ‘selling of my house’ journey so much easier!

Helen · 22 July 2023

★★★★★ 5/5

Google

We entrusted the marketing of a deceased relatives house to Prospect as we lived 200 miles away and were not disappointed with their performance. The whole team at the Maidenhead office were very informative and a pleasure to deal with. Once a buyer was found we dealt with Bernadette Martin the Transaction support agent who continued the great service keeping us informed by email or friendly phone calls. We would have no hesitation recommending Prospect based on our experience.

Ian · 15 December 2023

★★★★★ 5/5

Trustpilot

We met Charlotte at the house we were…

We met Charlotte at the house we were looking to rent. She was very knowledgeable about the property and the questions we asked that she was unsure about the answers she found out and let us know. All this led to a good conclusion as we are now in our home. Excellent service from Prospect!

Chris · 21 May 2026