Trusted Agent profile · Maidenhead
★★★★★
1,897 reviews across 2 platforms
59, High Street, Maidenhead, SL6 1JT
Prospect Estate Agency's office in Maidenhead, at 59, is rated 4.7 out of 5 across 1,897 reviews on two platforms, including 262 Google reviews rated 4.4.
Tell us what you need and we'll put you in touch. Prospect Estate Agency hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Maidenhead.
Every review we hold for the Maidenhead office, from every platform, shown as written. First names only.
1/5
GoogleProspect estate agents or prospect nightclub ? i’ve called several times no response i am baffled how is no one available.
Hi Brandon, please feel free to give me a call directly on 07570 722135. Thanks, Lloyd Richardson - Branch Partner.
5/5
TrustpilotOutstanding Service
I have been renting my property for 11 years, with Prospect being the managing agent since January 2024, and working with someone who I can trust to handle everything professionally and in a timely fashion is extremely important to me. Fortunately, having Nikki Gardner as my property manager means that I do not have to worry about anything, always receive excellent service, and I cannot praise her highly enough.
5/5
TrustpilotFantastic first time buyer experience
As first time buyers who recently made an offer on a property we found through Prospect, we could not recommend them more highly. From the very first calls, Toby H has made it a brilliantly smooth and stress free process, always answering calls & emails expeditiously and has been an absolute pleasure to deal with.And a special thanks to Katie H for showing us around several properties. Her professionalism, attentiveness and personable nature make her a credit to the company.
5/5
TrustpilotNikki made moving very easy for us
Nikki made moving very easy for us. Best experience with estate agents so far, very quick to respond and happy to help.
5/5
TrustpilotNikki is our property manager and she…
Nikki is our property manager and she is just fab! Always goes over and above and we would be lost without her!
5/5
TrustpilotI have a wonderful experience
I have a wonderful experience with Prospect managing my property efficiently. Thanks Nikki for all your support and efficiency as usual
5/5
GoogleAshleigh Ackermann at Prospect Estate Agency has been helpful and friendly in managing my property for the past year.
Thank you for your kind review. We’re delighted to hear you’ve been so happy with Ashleigh’s support over the past year. We’ll be sure to pass your feedback on to her, and we really appreciate your continued trust in Prospect!
5/5
TrustpilotI use Prospect to manage my rental flat…
I use Prospect to manage my rental flat in Reading as I live away in the North of England. They do an excellent job always attentive and alert me of any issues or deal with my queries very promptly. Vickie is my manager of the property and she does a great job and I feel very reassured the flat is in safe hands. Great value service would highly recommend Prosoect in Reading for any property management.
5/5
TrustpilotThe best property selling experience
We came to Prospect following a long and arduous journey of not having sold our family home for the last 6 years. From day 1, Beth was there to listen to us and provide us the reassurance that she will get the sale completed. From tailoring the viewings for us and finding a secure buyer everything was done smoothly with impeccable communication. Post move encountered an issue with the moving company leaving a fitting behind, once again Beth was helpful in organising communication with the new buyers for retrieval.Overall I couldn’t recommend Prospect enough to anyone looking to move in the Wokingham area.Will certainly look to obtain services from them in the future.⭐️⭐️⭐️⭐️⭐️
5/5
TrustpilotThanks Beth!
I had a somewhat epic chain with my sale and purchase and everything was going along as expected until it wasn’t! Beth came into her own at this point and grabbed it with both hands. She absolutely stepped up and went above and beyond in terms of chasing, calling, emailing. She did way more that the other agents involved in the chain and I’m now comfortably settling in my new house! Something I don’t think that would have happened if Beth hadn’t been prepared to herd all those pesky cats for me! You only know how good someone is when things go wrong…. Thanks Beth!
5/5
TrustpilotExcellent customer service- Nikki Gardner
I’ve been renting through Prospect Estate Agency for a number of years now, and the customer service has been consistently excellent. Nikki Gardner, the property manager, is always fast to respond to any enquiries and has been very accommodating with my needs throughout my tenancy. It’s reassuring to have a property manager who genuinely follows up and gets things sorted quickly. Highly recommend and thank you, Nikki
1/5
GoogleIf I could give this agency a 0 I would, do not use them
We’re sorry to hear you’ve had a negative experience with us. We’d appreciate the opportunity to understand what’s gone wrong and see whether we can help. Please feel free to contact me directly so I can look into this further. Lloyd Richardson Branch Partner 07570 722135 lloyd.richardson@prospect.co.uk
5/5
TrustpilotVery helpful and great communication
Very helpful and great communication. Helped us find our new home that we love!!
Hello Hayley, Thank you for the short but sweet 5 star review! We hope you are enjoying your new home. Kind regards
5/5
GoogleThanks Samantha Baron, for always being available to assist us with any and all querries. Always professional and timeouse ensuring every query is resolved to our satisfaction. Many thanks, it has been a real pleasure working with you. Regards Jason and Kym. Thanks Bernadette Martin - We have had a wonderful experience working with you and the Prospect team. Being a first-time buyer, we were a little in the dark, so we really appreciated your support and guidance throughout the entire process. We are now, very happy home owners, many thanks again!.
5/5
TrustpilotProspect have been managing my property…
Prospect have been managing my property for over 12 years. They have been excellent, particularly Nikki and Matteo
5/5
TrustpilotGreat service from Prospect
A very professional and helpful service by Prospect. Nikki Gardner is especially good and always happy to help.
5/5
GoogleWe had a very positive experience with Prospect Lettings Agent, Maidenhead, especially with Gracie. She was professional, responsive, and very helpful at every stage, making the process smooth and straightforward. We really appreciated her clear communication and support. Thank you, Gracie!
Thank you for your kind review. We’re really pleased to hear you had such a positive experience with Gracie and the lettings team in Maidenhead. It’s great to know her communication and support helped make the process smooth and straightforward. We’ll be sure to pass your lovely feedback on to her.
5/5
TrustpilotA very professional estate agent
Just to say how delighted we were with the service offered by Prospect estate agents, right from the first call, Abi Heppner dealt with us in a very professional way, taking the time to understand our needs and what we were looking for before arranging a viewing on a property we had seen on there website. Abi also did the viewing which was conducted in a very calm leasurely manner, answering and questions we had and also giving us an insight into the local amenities Thank you so much Abi
5/5
TrustpilotGreat property management
Kodie as property manager has been excellent with communication and always been available if any small issues have cropped up since our tenancy started 2 months ago
Thank you, Jordan, for your wonderful review! We're thrilled to hear that Kodie's excellent communication and availability have made your tenancy a positive experience. Your feedback truly reflects our commitment to customer-centric service and reliability, and we look forward to continuing to support you during your time with us.
5/5
TrustpilotWe have received excellent service from Prospects
We have received great service from Beckie and the team at Prospects. After our existing tenants had to relocate for work we were so pleased with the prompt and efficient way in which they processed the exiting clients and at the same time found a new tenant thus avoiding any void in rental income . Thank you to all at Prospects.
Thank you for your 5* review, Ian.
5/5
TrustpilotProspect are an incredibly professional…
Prospect are an incredibly professional Estate Agency. I dealt with Toby and Liam, both were very easy to deal with. As a first time buyer in this market, it is important to understand the pros and cons of purchasing a property. With this being said, Toby and Liam are very detail oriented and dedicated to their roles. It was a pleasure dealing with them both!
Thank you for your 5* review, Ricky.
5/5
TrustpilotNancy Suri has been managing my…
Nancy Suri has been managing my properties for few years now and has always been consistent in her performance, professional and highly reliable.
5/5
GoogleI had a great experience with Prospect Estate Agents, especially with Gracie and Matt from the lettings team. They were professional, friendly and incredibly helpful throughout the whole process. Communication was clear and prompt, and they made everything straight forward and stress free!
Thank you for your kind review. We’re delighted to hear you had such a positive experience with Gracie, Matt, and the lettings team. It’s great to know the process felt straightforward and stress-free, and that our communication and support made a difference. We really appreciate your feedback!
5/5
GoogleI just want to share my experience with renting a property in Maidenhead which is managed by Prospect. Thanks to our amazing property manager Samantha Baron, we had wonderful 2 years, she was always there to help us, she was super supportive. I can definitely recommend you to rent a property which is managed by maidenhead prospect office!
Hi Hakan - thank you for leaving this 5 star review for Samantha Baron our Property Manager in Maidenhead and we're pleased to hear the she was able to support you during your rental period. All the best from all the team - Prospect Estate Agency in Maidenhead.
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Tell us what you need and we'll put you in touch. Prospect Estate Agency hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Maidenhead.
