Trusted Agent profile · Maidenhead

Gascoigne Pees Maidenhead reviews

3.9

★★★★★ Good

199 reviews across 2 platforms

99 King Street, Maidenhead, SL6 1DP

Gascoigne Pees's office in Maidenhead, at 99 King Street, is rated 3.9 out of 5 across 199 reviews on two platforms, including 121 Google reviews rated 4.6.

Google logo

4.6 / 5

121

Reviews on Google

This office

Trustpilot logo

78

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Maidenhead office, from every platform, shown as written. First names only.

5/5

Google

We have been looking to purchase a house for a few months now. We came across David and so glad we did .I think everyone needs a person like David as an estate agent - honest, reliable and caring .He is brilliant at his job and we hope to buy our first house through him. so if your looking for an agent David is the man. He will do everything in his power to get you the house your after.

Mary · 14 June 2023

Agent replied · 13 June 2024

Thank you Mary for such wonderful comments about our local team! Best Wishes, Scott @ Customer Care.

5/5

Google

I wanted to give a big shout out to April and also Kelsey for helping me with finding a home. Kelsey did a great job showing us around the property on two occasions and was very helpful. April helped me secure my offer and is amazing at her job with incredible knowledge. I am impressed with her professionalism, abilities and willingness to help. April is always happy, patient and helpful. I really recommend her and her team! I have dealt with multiple estate agents over the last 4 months and these are by far the best! So happy and highly recommend!

Francesca · 14 June 2023

Agent replied · 13 June 2024

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

5/5

Google

Dylan James was incredibly professional and reliable from start to finish. He kept us fully informed, responded to our questions quickly. We wholeheartedly recommend Dylan James and would use him again.

Alina · 22 August 2025

Agent replied · 12 November 2025

Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Selling my home through Carson and Co has been a seamless experience. April Coomes, Branch Manager has been amazing. She answers all my queries, promptly with a really personal touch. She has gone above and beyond to help with a quick sale, keeping me up to date regularly and ensuring that both myself and the vendor are informed of all developments. She is an asset to the company and would recommend her in any house purchase or sale.

Anne · 14 June 2023

Agent replied · 13 June 2024

Many thanks for your brilliant 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

David has been absolutely brilliant to work with, his professionalism and friendly manner made the whole purchase process a pleasure. He has gone above what he's needed to do on several occasions - facilitating additional viewings, …

Sarah · 16 April 2025

Agent replied · 9 January 2025

Thank you for your glowing 5* review and recommendation Sarah. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.

5/5

Google

What can I say David is a fantastic personable guy. He helped me though very element of selling my property and buying my new home… he was available for every and any silly question that I asked so I would totally recommend him, he is a great non pushy character with full on enthusiasm for his job. Professional, friendly and absolutely doing his job with the clients interest at the fore.

Wendy · 18 August 2023

Agent replied · 13 June 2024

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

I would like to say a huge thank you to Kelsey Walsh who ,made my experience in viewing the properties at Blyth Road so comfortable. My experience in viewing properties can be very stressful but Kelsey was really helpful and could understand this home would be a new journey for my Son and myself. The second visit when my Son attended to view the flat, it was really nice that she included my Son in the conversation when we were talking about each individual flat, this made my Son feel he was part of the decision of what flat we would like. Once again Kelsey many thanks.PositiveResponsiveness, Quality, Professionalism, Value

Sharon · 16 June 2022

Agent replied · 15 June 2024

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

We have now used Carson & Co. twice - first time purchase and then the sale of our property three years later. Both experiences were super efficient and made to feel stress-free. The communication is fantastic and we were well looked after throughout the whole process. A special mention to April (Branch Manager) who went above and beyond to ensure the process of our house sale went as smoothly as possible. She worked so hard to ensure that we were successful not only on the sale of our property, but also supported us immensely through the purchase of our next (even with another estate agent). It is with thanks to April that we are now successfully progressing with the purchase of our second home and in our dream location to start our family. We could not be more grateful and anyone is lucky to have her on their team. Rosie & Charlie Butterfield

Rosie · 14 June 2022

Agent replied · 13 June 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

David Ashdown has been our contact during a very protracted and difficult purchase, but during all this time he has remained professional and courteous throughout. He has always kept us informed of the situation, and when he says he will call at a certain time on a certain day, you can set your watch to it. My wife and me have purchased many properties during our life, and David is a shining example of what a professional agent should be. I could not recommend David and his agency enough. Thank you.

Neil · 14 June 2022

Agent replied · 13 June 2024

Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Fantastic service from start to finish. We had had a difficult time securing a property in the current climate before this point, but April was so helpful, efficient and diligent in helping us secure our first home. She kept in regular contact with us to update us with the progression of the sale and help with any questions we had. We are so happy with our home and the service we received. We would definitely use Carson’s and Co in the future!

Victoria · 14 June 2022

Agent replied · 13 June 2024

Thank you for your amazing 5* review and your kind words Victoria. Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

Warning - avoid this company at all costs!!

Tom is extremely unprofessional and dishonest. We accepted an offer back in May from a buyer on the basis that the buyer was a cash purchaser. We were then told in July that this was not the case and he was applying for a mortgage. Only when we were ready to exchange and complete in August the buyers solicitors informed us that the buyer had a related transfer of equity, unbelievable. We were told it could take up to 6 months to sort out. We were very disappointed about being kept in the dark about this so late in the transaction. Had we been privy to this we would not have accepted the offer in the first place.

Neeta · 10 August 2024

5/5

Google

I took over the the sale of mums house after a bad 6 month long experience with another agent, David Ashdown is a breath of fresh air, delivered on every level 2 weeks in and buyers lining up ! He goes above and beyond. Anybody needing an amazing seamless service needs to go to David at Gascoigne-Pees.

Sue · 14 February 2024

Agent replied · 13 June 2024

Thanks for the excellent 5* review Sue! Best wishes, Lucy, Customer Relations.

5/5

Google

In 6 months of looking at houses, David was one of the only 3 estate agents we spoke to who was extremely well informed about the property he showed us, never flagged in follow-up and was consistently a pleasure to speak with. He's a natural salesman. I only wish he were a buyer's agent so he could have handled all of the rest of this laborious process!

Leona · 14 June 2023

Agent replied · 13 June 2024

Many thanks for your fantastic 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Great service from Basingstoke branch

We recently bought a house through this estate agent. We encountered numerous problems along the way, and to be honest, if it hadn't been for these guys, the entire chain would have collapsed months ago. Special shout out to Danelle, who was just amazing.

Chris · 16 October 2025

5/5

Google

As a first time home buyer David from gasgoine pees made it feel effortless. Nothing was too much trouble and he was always oj the end of the phone for reassurance. Thank you David for making this time as stress free as possible

Sarah · 25 September 2024

Agent replied · 25 October 2024

Many thanks for your fantastic 5* review Sarah. I will of course pass on your kind hearted words to our Maidenhead branch. Best wishes, Lucy, Customer Relations.

5/5

Google

I recently purchased an apartment through Gascoigne-Pees and I couldn't be happier with their service. The agents David Ashdown and Mimmi were incredibly responsive and helpful throughout the entire process. They were always available to answer any questions I had and made sure that everything ran smoothly. Their professionalism and knowledge of the market were greatly appreciated. Thank you for a job well done!

Gabriel · 14 June 2023

Agent replied · 13 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

Mel went above and beyond

Mel went above and beyond! Honestly, I couldn’t fault her. We had the worst lawyers ever, and she was constantly going back and forth, being incredibly proactive and helpful every step of the way. I highly recommend Mel and her team to anyone looking to sell their propertyI

Camille · 30 July 2025

5/5

Google

Both Tom and Dylan at Gascoigne-Pees Maidenhead were very helpful with the purchase of my first home. I thank them both for being so proactive in chasing and sorting out the various last minute communications in the process!

Niall · 18 October 2024

Agent replied · 25 October 2024

Thanks Niall for your glowing comments and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

David has been soo helpful from the get go, keeping us up to date with what’s happening during the process of buying our first house. We couldn’t have asked for anything more! Thank you again David

C · 18 October 2024

Agent replied · 25 October 2024

Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

Tom and his team were amazing. Very professional and effective team. Thank you so much!

Kivraj · 12 July 2025

Agent replied · 12 November 2025

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Feedback and Support Team.

5/5

Trustpilot

Fantastic, really recommend!!

I have a very good experience with this agency, I can't complain about anything, all issues and problems I had were resolved by the friendly and helpful agency staff, I would like especially to thank Grace from the Farnham branch for her quick communication and help🤗 I highly recommend Gascoinge Pees to future tenants! Thank you!!

Człowiek · 28 March 2025

5/5

Trustpilot

Gascoigne-Pees Maidenhead gave us a…

Gascoigne-Pees Maidenhead gave us a fantastic service. After 40 years living in our home with memories of raising a family, my wife and I were dreading the day we decided to move. The team at Gascoigne-Pees guided us throughout the months of waiting and searching for that big move. We were treated with dignity and professionalism that finally paid off when we found our new home, being guided through the sometimes stressful processes of conveyencing.

Jean-Marc · 22 January 2026

5/5

Google

I Just wanted to share this moment to everyone about my mortgage , after declined 2 times less than a month time , how's the feeling everyone can imagine . I had a sleepless night for many days , then one of my friend gave me a number of Kuldeel Sondhi and he told me about Countrywide mortgage . I have contacted to Kuldeep and I explain him everything about my previous declined then he started to do my application , he had been gone every side of the case and study very very carefully ,then he have applied for my mortgage . I was still wonder that time as I had already declined 2 time earlier but this time happy days , I have got the mortgage without any problem. I would say Kuldeep is very professional dealing with mortgage , I would recommend to everyone to him when it comes to the buying a home. best part of him that he will study each and everything before he applied he wanted to make sure everything goes well. not like other advisor without even study just applied and start asking this paper and that paper . Kuldeep has done really great job for us to buying a our family home . very very impressed and very happy .

Lok · 14 June 2020

Agent replied · 13 June 2024

Thank you for taking the time to leave us this excellent review, it's great to see that the Carson & Co team were once again able to provide their proven, 5* service! Thank you for the recommendation. Best wishes, Lucy.

1/5

Google

Absolutely shocking! Avoid at all costs. Every email, phone call, even personal visits have been made to the office for updates and we found ourselves constantly chasing after for answers only then to be left chasing again & again. We were told that any enquiries would be financially qualified to buy before viewing to save time wasting. We were asked to be out for the day on a saturday so they could host an 'open house' as they have an unbelievable amount of interest & have qualified so called enquiries, or so we were told, so we leave for the day, come home ask for an update on how things went, 3 days later we get an update that not one person actually viewed the property because not one person financially qualified, they knew this on the Thursday before but never thought to mention it. After that shambles we did have a couple of viewings, however they didn't quite go to plan either, with the communication of this whole situation being less than acceptable and the property taking no interest we decided to hand in notice and go with a different estate agent as we just simply were not satisfied with the service and couldn't wait around forever. This is where I should have drawn the line with Gascoine Pees and just gone elsewhere. Magically they have a buyer, out of thin air one appeared. This was in June it's now December and the property has only just been completed. We decided to go with them as they reassured us that things would go smoothly and quickly. Everything we were asked for was done straight away, aiming to complete in October we were relocating out of Maidenhead and needed to start looking at schools in the new area for the children to go to. With them knowing this was important we asked to try and get the ball rolling - this obviously wasn't done and found ourselves again chasing and chasing yet again. 6 months later we've now had three pushed back dates for completion, an unholy amount of stress, no updates, constantly chasing them for updates just to be lied to and given the normal salesperson speech. When the sales progressor, Melanie, from head office got involved things actually started moving & she was a pleasure to deal with. I think without her the sale would have gone down the drain as were again ready to pull the plug. Admitted the buyer we had was probably just a case of bad luck and has also been a nightmare, the guys here just didn't seem to care too much about this particular sale, which made us question if there was even a buyer at times. It just so seemed that we were always at the bottom of the pile and took a back seat unless we called and called and even then it was back to square one. In short - Stay away, go somewhere else. Save yourself the hassle.

Benjamin · 4 December 2024

Agent replied · 11 December 2024

Hello Benjamin, I'm truly sorry to hear about your experience and the frustration it caused. We take your feedback seriously and would like to understand more about what happened. Please contact us at review@countrywide.co.uk so we can address your concerns directly. Best regards, Lucy, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Gascoigne Pees's Google reviews

Questions about Gascoigne Pees Maidenhead

How many reviews does Gascoigne Pees Maidenhead have?

Gascoigne Pees's Maidenhead office has 199 reviews across two platforms: 121 on Google, 78 on Trustpilot (across the whole business).

What is Gascoigne Pees Maidenhead's rating?

Gascoigne Pees Maidenhead is rated 3.9 out of 5 across all 199 reviews, and 4.6 out of 5 on Google from 121 reviews.

Where is Gascoigne Pees's Maidenhead office?

Gascoigne Pees Maidenhead, 99 King Street, Maidenhead, SL6 1DP.

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