Trusted Agent profile · Macclesfield
★★★★★
296 reviews across 3 platforms
80-82 Waters Green, Macclesfield, SK11 6LH
Gascoigne Halman's office in Macclesfield, at 80-82 Waters Green, is rated 4.2 out of 5 across 296 reviews on three platforms, including 178 Google reviews rated 4.7.
178
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
108
Reviews on Trustpilot
Business-wide
Every review we hold for the Macclesfield office, from every platform, shown as written. First names only.
5/5
GoogleGascoigne Halman has been the letting agent for my house in Macclesfield for 16 years. The service that Lisa and the team provides is fantastic - friendly, professional and efficient. They make everything so easy. Even during COVID, Lisa found tenants for me with no bother at all, so that there was hardly a break between tenants. Gascoigne Halman should be your number 1 choice if you are a landlord or tenant looking to rent a property in the area. They look after you so well.
5/5
GoogleI recently sold my property with Gascgoine Halman Macclesfield, and was fortunate to have Georgia Day handling the sale. Georgia kept me regularly updated, which was important as it can be an unnerving time. She went above and beyond to ensure that my deadlines were met. Thank you!
5/5
GoogleGascoigne Halman were our sellers estate agent for a property we purchased recently. Georgia was brilliant throughout and helped us push on when there were issues in the wider chain. Based on our experience as a buyer we would recommend using and will use should we come to sell. Thanks!
5/5
GoogleWe have recently moved into a rental property and Lisa has been absolutely amazing throughout the process. Lisa has been very prompt, informative, helpful and made the moving process very stress free. Thank you so much!
5/5
GoogleRecently bought a property through Gascoigne Halman & James was brilliant throughout the whole process. Really responsive & kept me updated with the progress. We were in a chain & managed to complete within 8 weeks of our offer being accepted. Would highly recommend. Thanks again!!
5/5
GoogleGascoigne Halman have been brilliant from day one the property were selling after my mother’s death was dealt with very professionally and after a sale was agreed they pushed to get it completed. Special thanks to Georgia Day who kept pushing it all through. Highly recommended
5/5
GoogleSelling a property is never easy but the team at Gascoigne Halman in Macclesfield have been excellent. I have used them both to Let properties and to Sell. Always informed, great customer service and excellent negotiation. Thanks Lisa and Esther (lettings) Georgia, Matt,James and Angela (sales)
3/5
GoogleA mixed review... We appointed Gascoigne Halman Macclesfield to sell our house as the popular high street agent. However with three sales fall through ( not necessary Gascoigne's fault, I do believe they tired to do all they could to stop that happening) we decided to take our business elsewhere. What was most disappointing was the constant changing of agent aligned to my house and the lack of communication between the agents. I often found myself ringing up to find an agent that knew half the story, so it was clear the files were not maintained and led to a lot of unnecessary back and forth. Average I would say.
1/5
TrustpilotNegligent - Do not rent from them
My husband and I moved into a property managed by letting agents Gascoigne Halman in Chapel en le Frith in November 2022. From the start we had major issues with the property; it hadn't been cleaned, the water pressure was terrible, in fact prior to us moving in after pointing out some defects during a viewing the electricity board had to be brought in to make the electrics safe! There was rubbish left in the loft and cellar and an open manhole cover with standing water in the basement with a pump in it. We had been told this was a usable storage space by the agents. It was not. It flooded more than once ruining our property and was horrendously damp. The wetness in the cellar rose through the house making it constantly damp and mouldy. The window frames were so rotten you could push your finger through them. The front door lock was insecure and you could push the door open with a hard shove.The shower seal was leaky and caused staining downstairs. The shower barely worked then stopped altogether. I believe the property would have been below the required EPC rating for letting if it were tested last year.These are just a few of the catalogue of defects. (I have photographic evidence of all of this). It took months to get some these things rectified and over 200 emails. I have made clear that one of my emails be treated as an official complaint but nothing has come of it. Often we were simply told 'the landlord doesn't want to spend any more money on the property'.We requested a reduced rent rate from £900 to £500 expecting a negotiation with the landlord. He took over a month to respond and then offered £850 despite our explaining the extensive damage to our property and us having paid for a shed to move our things from the cellar. The agents then sent messages chasing arrears. After continuing to press for the landlord to fulfill his legal obligations we were eventually hand delivered a section 21 notice (our tenancy should have run until November and they delivered this in June which I think may be in breach of the rules). The landlord claimed to not be able to afford repairs and needed to sell the property. This all happened over an 8 month period and I have to believe there is some sort of recourse for us. The property should not have been let in that state and we should be able to claim damages for our ruined property and loss of income (I work from home as a contractor). Having rented for over 20 years I have never had such a terrible experience. We moved back to Chapel to be closer to my elderly parents to care for them and now because of the lack of affordable, appropriate property we have had to move further away ultimately making them suffer. We have contacted the property ombudsman who have advised we have a case against Gascoigne Halman we just need to to follow it up. We have managed to find a private let and now moved at great personal expense through no fault of our own. Our new property is clean, well cared for and seems heaven after 9 Cross Street.
5/5
GoogleGascoigne Halman has been the letting agent for my house in Macclesfield for 16 years. The service that Lisa and the team provides is fantastic - friendly, professional and efficient. They make everything so easy. Even during COVID, Lisa found tenants for me with no bother at all, so that there was hardly a break between tenants. Gascoigne Halman should be your number 1 choice if you are a landlord or tenant looking to rent a property in the area. They look after you so well.
5/5
GoogleBoth James and Angela were great, but Angela went above and beyond! Even messaging the office on her days off and checking in with us to see how things were going. We felt we were in safe hands throughout! Nothing was too much trouble.
5/5
GoogleI've recently found a great property to rent through Gascoigne Halman. Ester and Lisa were of great help in securing it for me. Lovely staff in a very stressful period of ones life.l
5/5
GoogleHaving just completed the sale of my house in Kettleshulme I just wanted to take a moment to thank Gascoigne Halman in Macclesfield, and Carly in particular, for their endeavours and efforts over the last 3 months. The house came on the market and was sold within a matter of days. That was easy I thought! However, a 400 year old house in the countryside comes with a number of unforeseen challenges all of which were met head on and handled efficiently and promptly by Carly and the team. I was kept informed at all times, phone calls and emails were answered quickly and the entire process was managed in a manner that never failed to impress. I've sold a number of properties in the area over the years and this has been the most pleasant experience of the lot. Thank you Carly and thank everyone at Gascoigne Halman and whilst I have no intention of selling again in the near future, you just never know!!
5/5
GoogleI had a really good experience at renting a house in Macclesfield with Gascoigne Halman. Esther who was our person of contact was very professional and considerate. There was no pressure. Overall it was a very smooth process. Will definitely recommend the team.
5/5
GoogleMatt and the team at Gascoigne were brilliant with the sale of my house. Definitely not a smooth process but Matt made everything a lot easier. Thank you to the team for all your patience and understanding.
5/5
GoogleMoving is very stressful but Gascoigne Halman made it as easy as they could have. We were kept up to date with our progress and advised through the whole procedure. The agents were so friendly, a pleasure to talk to.
5/5
GoogleGascoigne Halman, Macclesfield, have been fantastic in helping me find and purchase my new flat, in particular Georgia's communication, understanding and help has been outstanding, I can't compliment Georgia enough who made everything stress free. Thank you so much
5/5
GoogleFirst class service buying our property from Gascoigne Halman, a special thank you to Georgia for keeping us informed throughout the process and pushing everything through to completion. Fantastic service and professional from beginning to end. Would highly recommend
5/5
TrustpilotThank you Lisa and Esther for you’re …
Thank you Lisa and Esther for you’re fantastic support in a recent house letting. Nothing was ever too much trouble at anytime. I have always been impressed by the quick and effective response in helping us to let our property. We most definitely were is safe hands throughout the whole process. Thank you ladies and team Gascoigne Halman.
5/5
GoogleWe chose Gascogne Halman to deal with the sale of my recently deceased Mother’s house in Macclesfield. Matthew and the team were very quick to act, reckoning that the property would sell within a week or so - which it did! Throughout, advice, guidance and communication from Gascogne Halman was first class and at all times we felt they were working hard in our interests. I would highly recommend Gascogne Halman for sales in Macclesfield.
5/5
GoogleI had to move within a few weeks and Esther was the most helpful agent! She worked with us very very well and talked us through each stage. Such a lovely woman, really appreciate all the hard work!
5/5
GoogleLisa and the whole team in the lettings department were amazingly helpful, we relocated to Macclesfield from London and Lisa was kind enough to send us a video of the house we wanted to rent. When we decided to go ahead everything was done quickly and efficiently, and throughout the year we were there any queries or issues we had were dealt with promptly and politely. I wouldn't hesitate to recommend them.
5/5
GoogleIt’s my first time to rent a house. Efficient service from Esther and team at Gascoigne Halman Macclesfield. Any problems of the property were responded quickly. Would love to recommend Gascoigne Halman Macclesfield to others.
5/5
GoogleAngela and the team were amazing. I'm based in Glasgow and Angela went above and beyond when getting things signed and keeping me up to date through the whole process. I'd highly recommend Gascoigne Halman.
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Gascoigne Halman's Macclesfield office has 296 reviews across three platforms: 178 on Google, 10 on Facebook (across the whole business), 108 on Trustpilot (across the whole business).
Gascoigne Halman Macclesfield is rated 4.2 out of 5 across all 296 reviews, and 4.7 out of 5 on Google from 178 reviews.
Gascoigne Halman Macclesfield, 80-82 Waters Green, Macclesfield, SK11 6LH.
