Every review we hold for the Luton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVery happy with their service. Saba in particular has been very kind to us and has dealt with all of our queries, and has done a great job communicating with our landlord and us.
Jay · 16 December 2022
Agent replied · 30 July 2023
Thank you for taking the time to leave us a positive review. We're glad to hear that you're happy with our service, and that Saba was able to assist you in a helpful and efficient manner. Providing excellent customer service is a top priority for us, and we're pleased to hear that we've met your expectations. Thank you for choosing us as your property agency, and we hope to continue providing you with great service in the future.
★★★★★ 5/5
GoogleBeen using them for years now found them very good either great customer service
Chris · 13 April 2024
Agent replied · 29 October 2023
Thank you so much for your kind words! We're thrilled to hear that our staff provided you with a positive renting experience. If you ever need assistance in the future, don't hesitate to reach out. Your satisfaction is our priority!
★★★★★ 5/5
GoogleI had a good experience visiting the office with a friend to rent an apartment.
It is a friendly, full of smiles and welcoming people rendering services at their best.
No issues recorded so far in dealing with them.
Sulaimon · 16 March 2022
Agent replied
Thank you sir. Your feedback actually adds a huge amount of value.
★★★★★ 5/5
GoogleMy son came here for work experience.He liked it .
Tasmia · 3 June 2024
Agent replied · 20 June 2024
Thanks so much Tasmia for your positive feedback.
★★★★★ 5/5
GoogleI had a good experience visiting the office with a friend to rent an apartment.
It is a friendly, full of smiles and welcoming people rendering services at their best.
No issues recorded so far in dealing with them.
Ismail · 10 December 2021
Agent replied · 9 December 2024
Thank you sir. Your feedback actually adds a huge amount of value.
★★★★★ 5/5
GoogleWe enjoyed your placement and counseling. We could always count on help from the office. With the assigned tasks fulfillment smooth and timely manner. The office staff are very committed to their work and polite.
We recommend office as very good and recommend it to your future customers.
Katarzyna · 29 July 2019
Agent replied
Thank you Katarzyna. It always makes it that much more worth it when we receive feedback such as this.
★★★★★ 5/5
GoogleI really recommend Ideal Properties. The staff is always there to help if you have issues. They helped me twice to find the right home for my family and I.
Cadar · 16 December 2022
Agent replied · 30 July 2023
Thank you for your heartfelt recommendation! We are thrilled to have played a role in finding the right home for you and your family not just once, but twice. At Ideal Properties, we understand the importance of providing continuous support to our clients, and we're glad to hear that our staff has been there for you whenever you needed assistance.
★★★★★ 5/5
GoogleI have used Ideal Properties to manage my properties for over 20 years. Their service is consistently reliable, professional and efficient. It's a pleasure dealing with their staff - and I would always highly recommend them.
Devinder · 16 March 2022
Agent replied
The pleasure is all ours Mr Sharma, and thank you.
★★★★★ 5/5
GoogleIt was a nice experience and a smooth journey. Abid helped us a lot throughout the process and helped us with suggestions . Very professional approach throughout , no hidden clauses.
Ashton · 17 September 2022
Agent replied
Thank you for taking the time to share your positive feedback Ashton💫much appreciated! 😊 …
★★★★★ 5/5
GoogleReally good service. I used to rent a house for 3 years and every time I had an issue, they have always been there to sort things out effectively and fast. I highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Marios · 28 August 2021
Agent replied
Thank you for your great review Marios. It’s always a pleasure helping you and thank you for your continued confidence in our service. Stay well and keep safe.
★★★★★ 5/5
GoogleGreat staff, helpful, supportive all through the renting process
Rana · 13 April 2024
Agent replied · 27 August 2023
Thank you so much for your kind words! We're thrilled to hear that our staff provided you with a positive renting experience. If you ever need assistance in the future, don't hesitate to reach out. Your satisfaction is our priority!
★★★★★ 5/5
GoogleI rented a house from Ideal Properties for over two years. They always help me with every issue and they are very professional and friendly. Excellent communication with every staff member. I highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Vergina · 21 June 2021
Agent replied · 20 June 2024
Thank you for the wonderful feedback Vergina. Delighted you’ve enjoyed a great service. The review is much appreciated.
★★★★★ 5/5
GoogleI had bad experiences with agents in the past, but since I've had Ideal Properties managing my properties I've had no regrets whatsoever.
Gareth · 13 April 2023
Agent replied · 30 July 2023
Really pleases us here at Ideal Properties when we receive a review from a very satisfied client like yourself Gareth. Many thanks for sharing your experience and giving us 5 star's ✨
★★★★★ 5/5
GoogleExcellent & Professional Service as always! I had an issue with my shower and my Landlord made sure that the issue was resolved within 24hours. Couldn't recommend them enough :)
Gauhara · 31 July 2017
★★★★★ 1/5
GoogleUnbelievable how rubbish they are. Wouldn't even give them one star if that was possible.
Dealing with them was such a nuisance. We rented off them for over two years; paid our rent on time every month, yet getting even the slightest out of them was nothing but a pain.
They'll try and pinch you for your deposit too, with no justifications.
Stay far away from them. I wouldn't trust them with a pen, let alone a property.
Reema · 31 July 2017
★★★★★ 5/5
GoogleI have been using Ideal Properties for many years. I am very happy with their service. They are profession and efficient and I would highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Sarah · 21 June 2022
Agent replied · 20 June 2024
Thank you Sarah, It has been a pleasure, and we hope to continue being of service to you for many more years to come.
★★★★★ 5/5
GoogleVery good service. Excellent people and amazing environment. Always helping me with any problem. The house i am renting is beautiful and honestly it feels like home. Thank you for all your help.PositiveResponsiveness, Quality, Professionalism, Value
Ιωάννης · 21 June 2021
Agent replied · 20 June 2024
Our aim has always been to try and make our clients feel as though their living in a home as opposed to just a house. We're truly glad that we've been able to afford you with that experience.
★★★★★ 5/5
GoogleI have been a tenant with idea properties for 13 years and they have always assisted me with any issues within the property. Helpful staff
Aleesa · 16 December 2022
Agent replied · 30 July 2023
Thank you so much for your positive feedback Aleesa. It makes us happy knowing you thoroughly enjoyed our service and customer care.
★★★★★ 5/5
GooglePleasant experience. Everything was done quickly and all our request such as cleaning of the garden and a new washing machine were taken care of promptly.
Nakz · 29 July 2019
★★★★★ 5/5
GoogleThe most familiarity persons
Georgiana · 13 April 2024
Agent replied · 30 July 2023
y: Thank you so much for your kind words! At Ideal Properties, we strive to create a welcoming and comfortable environment for all our clients.
★★★★★ 5/5
GoogleIf u looking for a great agency ideal properties it is the best agency in Luton,personally i never finded more helpfull and kind people like there,thank you very much.
Angel · 16 March 2022
Agent replied
Thank you very much for the review. We're consistently exceling in all arears and pushing for the highest standards.
★★★★★ 5/5
GoogleWe are receiving an outstanding service from Ideal Properties and we never had any issues regarding the management of our property
Really nice people to deal with
I would highly recommend themPositiveResponsiveness, Professionalism
S · 21 June 2021
Agent replied · 20 June 2024
Thank you very much for your kind words. It is a pleasure to be managing your property, and it pleases us to know that we exceeded your expectations as an agent . Thank you once again from all the team at Ideal Properties.
★★★★★ 5/5
GoogleThey are very friendly and keep to their promises. They got nice apartments for letting. I will always recomend them any time
Onugha · 16 December 2022
Agent replied · 27 August 2024
Thank you so much for your kind words! We're happy to hear that you had a positive experience with us and that you appreciate our friendly service and commitment. We're glad you like the apartments we offer and are grateful for your recommendation. We look forward to continuing to provide you with excellent service in the future!
★★★★★ 5/5
GoogleI iad a good experiențe with the agency and e nu probleme was sorted în perfect timing
Bogdan · 15 January 2023
Agent replied · 30 July 2023
Providing timely and efficient solutions is important to us, and we're glad we could meet your expectations. If you ever require our assistance in the future, please don't hesitate to reach out. We're here to ensure your continued satisfaction.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
