Every review we hold for the Luton office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleSimple thieves.Be aware they will steal your deposit regardless in what condition you leave the flat.It is really not worth to rent anything through them.Re
John · 29 July 2019
Agent replied
We are sorry to hear that you feel this way. Customer service is of the upmost importance to us and we are constantly trying to push the boundaries, so once again we are truly sorry that your experience was not as you would have hoped.
★★★★★ 5/5
GoogleExcellent service. I highly recommend them !
Diana · 16 December 2022
Agent replied · 30 July 2023
Thank you for your fantastic review and for recommending Ideal Properties! We're thrilled to hear that you received excellent service from us.
★★★★★ 5/5
GoogleYou are the best . Dealing with you is the best think i've ever done .
Many thanks !
Aron · 2 March 2021
Agent replied
Thank you Aron. Really pleased you’ve had a good move in experience. Hope you enjoy your tenancy.
★★★★★ 5/5
GoogleProfessional and friendly. Thank you for you helpPositiveResponsiveness, Quality, Professionalism, Value
Najat · 21 June 2022
Agent replied · 20 June 2024
You're very welcome. We're glad to have been able to assist you.
★★★★★ 5/5
GoogleExcellent services and very helpful staff.
Mughees · 16 December 2022
Agent replied · 27 August 2023
We truly appreciate your feedback! It's fantastic to know that you found our services excellent and our staff helpful. If you ever have any more questions or need assistance, feel free to contact us. We're here to make your experience top-notch!
★★★★★ 4/5
GoogleIdea Properly staff were very help and nice, lovely people!!!PositiveResponsiveness
Dance · 21 June 2022
Agent replied · 20 June 2024
Thank you very much for the review.
★★★★★ 5/5
GoogleIdeal properties sold my property for me last year. Defiantly would recommend. 5starsPositiveResponsiveness, Quality, Professionalism, Value
King · 21 June 2021
Agent replied · 20 June 2024
Thank you for the amazing feedback Majid. Really pleased you’ve enjoyed a great service and we hope to help you again in the future. All the best from all of us here at Ideal Properties.
★★★★★ 5/5
GoogleGood agency, quite helpful when it comes to fixing the problem.Best of luck for the future.
R · 21 June 2021
Agent replied · 20 June 2024
Thank you for taking the time to write the kind review on the great service you received from our team. Its always so rewarding to hear. Best wishes
★★★★★ 5/5
GoogleExcellent service. I highly recommend.
Claudia · 16 December 2022
Agent replied · 30 July 2023
It has been a pleasure for me and the team to have been of service to you. Thank you.
★★★★★ 5/5
GoogleVerry helpfull, communicative staff.highly recommend.
Csaba · 16 December 2022
Agent replied · 30 July 2023
Thank you for your positive feedback! We're delighted to hear that our staff was helpful and communicative in assisting you. We strive to provide excellent customer service, and your recommendation is greatly appreciated.
★★★★★ 5/5
GoogleOne of the bests. Congratulations!
Giogu · 16 December 2022
Agent replied · 30 July 2023
Thank you for your kind words and congratulations! We are thrilled to be recognised as one of the best. Your feedback means a lot to us, and we are committed to maintaining the highest standards of service.
★★★★★ 5/5
GoogleNice people and very professionalPositiveResponsiveness, Quality, Professionalism, Value
S · 21 June 2022
Agent replied · 20 June 2024
Thank you very much for the review.
★★★★★ 5/5
GoogleVery good staff and service is great, renting from them👍PositiveResponsiveness, Quality, Professionalism, Value
K · 28 August 2021
Agent replied
Thank you for the lovely feedback Parveen. Very much appreciated.
★★★★★ 5/5
GoogleMr Nasar has always been very kind & helpful. Would recommendPositiveResponsiveness, Quality, Professionalism, Value
Meherban · 21 June 2021
Agent replied · 20 June 2024
Such lovely words, thank you. It was a pleasure working with you. We hope you have settled in and if you are ever back in the area, please pop in to say hi. We don't see you as often as we would like.
★★★★★ 1/5
GoogleStay away from this agency, the Indian girl sitting in there is a big liar. That can't even lie properly.
Vincenzo · 29 July 2019
Agent replied
We're very sorry to hear that you've had a negative experience and can assure you that this isn't the norm.
★★★★★ 5/5
GoogleVery nice people, I am very happy with their service. Very profesional and kind.
Marius · 27 March 2021
Agent replied
Thank you very much for your review. It was a pleasure working with you throughout the process. We look forward to continued contact as the managing agents of your new home.
★★★★★ 5/5
GoogleVery good service.PositiveResponsiveness, Quality, Professionalism, Value
Mohammad · 21 June 2022
Agent replied · 20 June 2024
Thank you for the review Mr Khan.
★★★★★ 5/5
GoogleGreat Company.
Just handed the keys to my property over to them and they handled everything superbly.
Rachel · 25 February 2020
Agent replied
Thanks very much for the review Rachel, good luck with your 'project' please give us a call to revisit when it is finished!
★★★★★ 5/5
GoogleIdeal properties sold my property for me last year. Defiantly would recommend. 5stars
Majid · 12 March 2021
Agent replied
Thank you for the amazing feedback Majid. Really pleased you’ve enjoyed a great service and we hope to help you again in the future. All the best from all of us here at Ideal Properties.
★★★★★ 5/5
GoogleVery good experience
Very professional staffPositiveResponsiveness, Quality, Professionalism
Egilson · 21 June 2021
Agent replied · 20 June 2024
Thank you for trusting us to handle your property affairs Mr Oshafi, the team loved working with you. Very best wishes from all of us at Ideal Properties.
★★★★★ 5/5
GoogleThe agency is very helpful amazing people would recommend them to anyone. When ever I call them up for anything they always try to help in any way possible.
Manar · 16 December 2022
★★★★★ 4/5
GoogleGreat customer services
Hussnain · 16 March 2022
Agent replied
Glad to hear that you were pleased. We're constantly trying to ensure that our customer service is of the highest standard.
★★★★★ 5/5
GoogleI was looking for a property manager to help me rent my house. I found these guys and they did a phenomenal job. They were very efficient and reliable
Rogelio · 17 October 2022
★★★★★ 5/5
GoogleYour best agencyPositiveResponsiveness, Quality, Professionalism, Value
Victoria · 21 June 2021
Agent replied · 20 June 2024
Thank you Victoria. The experience has been lovely for us too.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.